Empty Log File - log settings will not save

Description of Problem or Question:
Cannot get logging to work in folder D:\Program Files\Business Objects\Dashboard and Analytics 12.0\server\log
(empty log file is created)
Product\Version\Service Pack\Fixpack (if applicable):
BO Enterorise 12.0
Relevant Environment Information (OS & version, java or .net & version, DB & version):
Server: windows Server 2003 Enterprise SP2.
Database Oracle 10g
Client : Vista
Sporadic or Consistent (if applicable):
Consistent
What has already been tried (where have you searched for a solution to your question/problem):
Searched forum, SMP
Steps to Reproduce (if applicable):
From InfoViewApp, logged in as Admin
Open ->Dashboard and Analytics Setp -> Parameters -> Trace
Check "Log to folder" and "SQL Queries", Click Apply.
Now, navigate away and return to this page - the "Log to folder" is unchecked. Empty log file is created.

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

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Do a backup.
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Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
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Thanks to leonie for some information contained in this.

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Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
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Quit the application.
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Empty Log File - log settings will not save

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