Empty Nokia Phone Browser when using PC Suite

I have recently installed Nokia PC Suite v6.86.9.3 for use with my Nokia N95 8GB. I have also updated the firmware on my phone to version 20.0.016 so I should have all the latest versions.
Everything installed ok and i opened PC Suite as normwal. I can see my received messages in the bottom left corner of the Nokia PC Suite main screen but when I click on the envelope icon to create or send message it opens My Computer and nothing happens. The same problem occurs when I click on File manager or Contacts.
I have noticed in My Computer that I now have the Nokia Phone Browser. If I open this I can click on the icons positioned to the left of the window to create a new contact, create a new text message or refresh the folder, however the folder itself is empty.
I have read in the help files that you should be able to browse contact information & text messages along with the phone memory and memory card, but I'm getting no where.
Can anyone help me with this?
Solved!
Go to Solution.

Hi,
Can anybody confirm if this is still the way to solve the problem with phone browser not showing everything?
I used to work with PC suite for Nseries and could easily access my messages and contacts through phone browser. I recently did a firmware upgrade (to version V 31.0.015) for my N95 8GB and installed Ovi suite (2.1.1.1.) and PC suite (7.1.55.0) since then I`ve had several problems among others with maps updater and map loader. For now I`ve solved the maps issue manually. I can make and restore back-ups etc. so it`s got me confused.
I tried on my XP (SP 3) pc in case of compatibility issue for Windows 7 64x but same problem, deleted connectivity cable, all ovi/nokia related stuff, reboot, then restart, pc did found new hardware, drivers added correctly but no messages or contacts in phone browser (the rest of the folders does appear!) and as soon I click on my phone in the tray pc suite shuts down but no way to remove hardware safely.
As my screen also seems to have trouble showing stability at startup since this upgrade, (it comes on, shows my personal picture on screen, takes some extra long seconds to get connected, rebuilds the screen completely, then disappears for half a minute and decides to pop back on again. But when I enter menu a long double line shows up on the right side screen -like opening a browser with a scroll downbar- then the bar disappears and the rest is working just fine! I actually never had any issues with my trusted and beloved phone before hence the long wait for firmware upgrade, if it wasn`t for the update to free maps.. (got a new N97 for a few days so I got excited about it )
The weirdest thing is I`ve already did some soft/hard resets-only with digits not with fingers-, also reinstalled the firmware update again so I`m a bit clueless to what to do next, so I want to try as suggested above but since that was posted 2 years ago...
Any new or better suggestions?
thanks!

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