Empty playlists when using iTunes match

Most of my playlists are showing up empty when I use iTunes Match on my second Mac. The playlists all work fine on my devices (ipod and ipad), it's just on my work Mac that this is happening. All smart playlists work. Randomly, two of my other created playlists are working but all of the rest show up empty with zero items in them. I've tried reseting Itunes match. Nothing is working to fix the problem. Any suggestions? This is driving me crazy.

Hi,
Try holding shift key whilst turning off match. Close itunes and relaunch, turn on match and select add this computer.Does this help?
Jim

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Deleting iTunes files on a Mac when using iTunes Match

When using iTunes Match, how do you go about deleting the music that resides on the Mac HD? With my music being stored on the iCloud, it sure would be good to free up some HD space.

Music is deleted exactly the same way as prior to using iTunes Match.
You should also read this: https://discussions.apple.com/thread/3704779

No artwork on iPhone when using iTunes match, some songs gone missing

Just started using iTunes Match, almost all of my artwork is missing, and randomly at that, it worked beore I started using iTunes Match, it also doesn't download when I play the songs. Some songs went missing "in the cloud" and are unable todownload although I can see them on my iPhone 4s and were uploaded from my PC without any errors. iTunes Match a waste of money? I paid for this because I thought all the artwork and songs were suppose to get uploaded to cloud then downloaded to selected devices :/

On the iPhone go to Settings > iTunes & App Stores and make sure "use cellular data" is set to ON.

I can't access my new playlist on my iPhone 4s when using iTunes Match

I recently spent 5 hours combing through my entire digital music collection to compile a playlist of all the songs I want to hear right now. It is 696 songs and 1.7 days long. Both my iTunes on my computer and my iPhone 4s have the latest version of the available software. I cannot see or listen to my new playlist on my iPhone. I have done the following (with no success):
1) I have updated iTunes Match.
2) I have powered off and powered on my iPhone
3) I have disable and re-enabled Match on my iPhone.
4) I have disable Match on my iPhone, connected my iPhone to my computer via a USB cord, transfered my playlist that way, then re-enabled Match on my iPhone. Still, I do not have access to my playlist. While this did have the desired the affect of putting the playlist on my iPhone, I then could not download the songs that were in the playlist onto my iPhone without Match or performing the laborous task of transfering each song individually via the USB cord. Not to mention the fact that I play for Match and expect it to work.
5) I have disabled Match on my iPhone, powered off and powered on my iPhone. Then, I re-enabled Match on my iPhone.
None of these actions have resulted in the desired occurance. I have read through the community and when I find someone who said they have fixed the problem, the person either has a minimal grasp of the English language and I do not understand that person or I have already completed the action that the person recommends.
I feel as though, since I pay for this service, that iTunes, i.e. Apple, should address my problem directly, rather than rely on the support of a community of people who are up the same creek, lacking a tool for forward momentum.
I somewhat feel as though I, and all others in a like-situation, should receive a refund for Match or, at the very least, some sort of compensation for time during which it has caused problems.
Additionally, I refuse to ever purchase an apple product again. They are not the company of quality that they used to be and we are all now just paying top dollar for an subpar product.

Additionally, when trouble shooting, and you disable iTunes Match on an iOS device you cannot simply re-enable it immediately. You must launch the Music app and let the content clear out before re-enabling the service.

TS2830 is it possible to manually sync when using iTunes match? sync 13019 error always when trying to copy

I prefer to manage my transfers to my iPod myself. I keep getting the 13019 error; software is up-to-date. Google/Apple searches suggest only way to fix is to autosync the iPod - wiping off what is on it, including Podcasts.
It is beginning to seem as though, perhaps by using Match, I have eliminated the possibility of manual sych. Is this correct?

For some reason known only to Apple, only files downloaded through iTunes can be in the podcast section of iPod. As far as I know there is still no supported way around this.
Occassionaly someone reports getting around issue by manually editing the file using a hex editor. This involves comparing iTunes downloaded file with non-iTunes downloaded file to find the difference. Once found, the equivalent setting in other files can be changed. I have never done it though.

Open message to Apple - why the **** do you force us to deal with this Genius Playlist crap if using iTunes Match?? GET AN OFF OPTION INSTALLED. I AM PAYING FOR MATCH SO QUIT FORCING YOUR INANE ATTEMPTS AT WHAT YOU THINK I LIKE!!!!!!

Open message to Apple - why the **** do you force us to deal with this Genius Playlist crap if using iTunes Match?? GET AN OFF OPTION INSTALLED. I AM PAYING FOR MATCH - SO QUIT FORCING YOUR INANE ATTEMPTS AT WHAT YOU THINK I LIKE ON ME !!!!!! YOU ALREADY HAVE THE OPTION WHEN MATCH IS OFF. HOW CAN YOU POSSIBLY THINK THERE IS A CONNECTION????? LET ME ME ME DECIDE!
IF anyone knows how to turn that Genius crap OFF WHILE MATCH IS 'ON' - Please let me know. Under 10.7
I HATE THESE PLAYLISTS - NEVER USE THEM- WASTES MY SCREEN REAL ESTATE..

At the moment it is not possible to disable Genius Playlists on iOS devices. However, these forums are user-to-user forums and no Apple employees participate here. You would be better to submit your polite feedback via the Apple Feedback page: http://www.apple.com/feedback/

My playlists have not been trnasferred to my iphone while using iTunes Match

They have completely disappeared. I had been using ITunes Match on my iPhone and it was working fine, but I noticed the new things I had bought or CDs I had ripped weren't showing. So I turned match off and turned it back on and that's when I lost my playlists. Where are they? All the music is showing except the playlists. How do I get them back???

Wicked annoying but I actually uninstalled iTunes on my Mac using an AppZapper. You can also get AppCleaner which is free. After I just went to apple.com/itunes and redownloaded iTunes. My music and playlists were still there, then I turned on iTunes Match and turned it on my iPhone once the upload finished. Try it!
NOTHING else worked! This was the only way I could jumpstart iTunes Match to actually give me my playlists. PLEASE backup your Library first. Nothing bad should happen, but don't take any chances. Good luck!

HT204406 My playlists aren't showing up on my devices using iTunes Match. Is there a way to fix this?

My playlists aren't syncing when using iTunes Match

Wicked annoying but I actually uninstalled iTunes on my Mac using an AppZapper. You can also get AppCleaner which is free. After I just went to apple.com/itunes and redownloaded iTunes. My music and playlists were still there, then I turned on iTunes Match and turned it on my iPhone once the upload finished. Try it!
NOTHING else worked! This was the only way I could jumpstart iTunes Match to actually give me my playlists. PLEASE backup your Library first. Nothing bad should happen, but don't take any chances. Good luck!

Why won't my playlists on computer synch on iPhone 5 using iTunes Match?

Why won't the playlists on my computer synch on my iPhone 5 using iTunes Match?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year.

I'm using iTunes Match now, can I no longer manage the music on my iPhone through a playlist on my computer in iTunes?

I used to pick and choose the music I wanted to take up the storage space on my iPhone through iTunes on my computer (note: not on my phone). Now that I use iTunes Match, the only way to delete songs seems to be to use my iPhone and swipe on whichever artists or songs I want to delete. Can I no longer use a playlist in iTunes to choose which music takes up the storage space? Let me know.. I still want to be able to play a song I haven't synched up to my phone through iTunes Match if I need to, though, so I don't want to just turn it off (plus I paid $25 for it...). Thanks!!

A few things:
1) By default, iTunes Match puts *nothing* on your iPhone. It just lists the songs that are in the cloud, and you can download them if you choose to. It seems like that's what you want, but you say you're not getting it. You don't have to delete everything you don't want. On the contrary: You have to download everything you do want. I'm confused.
Basically, my phone is already completely full (32GBs) of music and a few high def videos at the moment. I *want* about 24GBs of music on my phone right now. I *have* about 28 on there. It is nice to have that 24GBs of music on my phone because iTunes Match doesn't work perfectly - sometimes if I am driving, and I click play on a song I want to hear that isn't on my phone, it takes 20-40 seconds to start to play (with songs/mixes over 30 minutes, this can be several minutes). I want to keep a lot of songs on my phone, permanently, all the time, and choose songs to add to that permanent list as I choose/download them.
Maybe this will make it a little bit clearer, I realize this isn't the easiest thing to describe and I've had a few beers: I downloaded (by clicking play on my phone) songs I don't want to take up space on my phone. I clicked play on them, on my phone, while driving in my car. Heard that song once, now I don't want to hear it again for awhile, and I certainly don't want it taking up my precious space on my phone. Now imagine this situation times 100 or so.. that's 100 different songs (a few of them very long mixes) on my phone that I have to go in and manually delete by swiping. I want to do it from my computer.. it'd be way easier to find them and delete them.
Anyway, I think the answer is that there isn't a way to manage my music with iTunes Match enabled on my computer. No big deal, I guess, just suggesting there should be easier ways.
2) You actually don't need iTunes Match to redownload a song that you forgot to sync over, as long as it's a song you purchased in iTunes. Anyone (match subscriber or not) can redownload iTunes-purchased music, tv shows, apps, and books right from the device in the iTunes app.
I have never downloaded a song from iTunes, so this doesn't apply.
3) In your mind, what are the features of iTunes Match on the iPhone other than makin your entire library accessible for download from the cloud? As far as my logic takes me, if you want to manually control what's on it, you specifically don't want iTunes Match enabled, and I don't see any other reason you would want it enabled.
The only feature I am using iTunes Match for is to download music I haven't synced to my phone, onto my phone. I just want to be able to delete it later from my computer. I guess I want to be able to see the songs I have downloaded since the last sync so that I could easily delete those songs.. Yes, that would be a good solution.

I downloaded music from iTunes onto my iPad. I enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said the iPad music library would be replaced.How do I use iTunes Match without losing iPad music.

I bought music from iTunes and downloaded it to my iPad. I have enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said "iTunes Match will replace the music library" on my iPad. All of my iPad music is saved on iCloud, and some of my PC music is on iCloud. If I use iTunes Match will the music previously downloaded on my iPad be lost?
Thanks!!

You need to either sync the iPad with iTunes so it will transfer the purchases to the iTunes library or download them from the purchase history. Then let iTM work on the "new" tracks in the library then all the music will be available on the iPad.

HT4914 if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded t

if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded to iTunes match?

Welcome to the Apple Community.
iTunes match won't automatically remove content from your computer, if you want to do that you will need to do it manually yourself.

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

Hey MerrillSharon,
Thanks for using Apple Support Communities.
You can delete these songs and redownload them from iCloud.
iTunes Store: How to delete songs from iCloud
http://support.apple.com/kb/ht4915
Have a nice day,
Mario

Duplicates. I use iTunes match. When I run exact duplicates, I get duplicates that say uploaded for one and uploaded with a cloud for the other. Which one do I delete?

Duplicates. I use iTunes match. Two questions:
When I run exact duplicates on the library on my Mac Air, I get duplicates that say uploaded for one and uploaded with a cloud for the other. Which one do I delete?
Some of the duplicates say matched and matched with a cloud. Same question - which one should I delete?

I'm not sure I understand the question.
First I would update your iTunes match. iTunes match will tell you what is duplicates and then you can just delete them from the library.
Second, the course in a situation like this is to delete ONE duplicate and see what happens. Make sure you have that song backed up somewhere just incase it deletes it completely. But usually I'd delete one and then see if it deletes both or just the one you pressed.
Thirdly, update iTunes match. It usually does a good job of locating actual duplicates.

Empty playlists when using iTunes match

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