EMPTY TRASH ??? Palm Pre...

PLEASE HELP.
How in the world can a person EMPTY the TRASH folder on a Palm Pre...without swiping a finger from the left to right when you just want to delete a single message???
Thanks in advance, as always...
Post relates to: Pre p100eww (Sprint)

Make sure your PRE is on the latest WEBOS version. Try a restart of the PRE. Go to device info-reset options and press restart. Look in device info. and check the WEBOS version there. You should be on 1.3.5.2.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/emea/pre/p100eww/o2/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

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Palm Pre: Problem with e-mail app

I've had my Palm Pre since release day. I have two e-mail accounts: Yahoo! and a Roadrunner account. I've never had a problem until last Thursday. I didn't change any settings, but all of a sudden my e-mail won't work correctly. SOMETIMES I get the message into the inbox, but the details won't load. If I select the message, the body of the e-mail won't download either. If I delete the "unread" message from my inbox, the number of unread at the top stays the same. I'm flumoxed! It's happening in the combined inbox as well as in both separate inboxes, so I'm pretty sure it's an app problem and not an account issue. I also can't send anything. Its gives me an error message that talks about the Filecache being unaccessible.
I've emptied all my Trash folders and that doesn't help. Any ideas?
Post relates to: Pre p100eww (Sprint)

Yes I installed it. But it doesn't supports notifications or push-e-mail. And it's just a Java Client.
But I fixed the problem: If you set the number of e-mails to fetch to another number than 50, it will not work. It really confuses me, because it worked without any problems on my 5800 XM and (in the beginning) also on my X6.
I'll report this bug to Nokia.

Does Secure Empty Trash Accomplish the same task as Running disk util to wipe free space

Does using the secure empty trash option accomplish the same task as running disk util to eliminate free space from old deleted files? I'm currently running the 7 pass deal on my late '12 iMac. Says its gonna take 7 hrs. Can I use safari or iTunes while the Big Mac works its magic?

Does using the secure empty trash option accomplish the same task as
running disk util to eliminate free space from old deleted files?
No.
Finder > Empty Trash just tells the file system that those areas on the drive are now available for overwriting with new data. Data deleted off hard drives can be recovered if this method is used before it's overwritten with new data with special software.
Finder > Secure Empty Trash runs a 7x pass military approved overwrite only on the deleted files in the Trash, works for hard drives only.
Disk Utility > Erase Free Space creates a huge file that takes the remaining free space on the volume selected and either writes zeros or 7x pass, then confirms it and then removes the file. Takes a long time to complete, do not interrupt.
This can be used if one forgets to use Secure Empty Trash or wants to scrub caches or other files that don't necessarily go to the Trash for user deletion, such as program files that self delete and download cache files etc.
Only works for hard drives and there is no recovery possible for nearly all users. Those with special expensive magnetic equipment can possibly recover data off a zero pass, but not off a 7x overwrite.
The zero erase free space can be also be used to pre-eliminate potential unknown bad sectors on hard drives before wanted data is written to them, thus preventing future issues with data retention on hard drives.
Disk Utility > Erase - (not moving the slider) will erase all data on the volume or partition selected, including wanted data. It just tells the file system the deleted data is ready for overwriting. Thus can be recovered using special software before it's overwritten on hard drives only.
Disk Utility > Erase w/Security Option - (or moving the slider from the left) will secure erase all data on the volume or partition selected, including wanted data.
It can vary on the operating system version used from zero pass, to 3x overwrite, to 7x overwrite to 35x overwrite (old version for days past of smaller drives, don't use on newer larger drives as it will take weeks to finish.)
Secure erase methods are used to secure erase private data off of hard drives only, doesn't work for SSDs.
For secure data deletion off a SSD or any flash media, it's NSA advised to grind it into a fine powder.
How do I securely delete data from the machine?

Emptying Trash is rubbish

It used to be, in the pre-snow leopard days, that emptying the trash was a non event. It just worked quickly and consistently.
With snow leopard, it's a dangerous affair. It takes ages (5++ minutes), it hangs while it spawns a Locum process which runs at 198% CPU utilisation, the imac heats up, the fan switches in. Its rubbish.
This has nothing to do with secure/unsecure empty. It's just as bad with both. The only safe way to empty trash is using the terminal command line.
Surely It can't be that hard to implement.
Has anyone experienced this and solved it. if so how
TIA

If a hard disk becomes too full it can make simple system operations take forever. Maybe what triggered this is your attempting to trash a certain large file you shouldn't have, and its being stuck in the process trying to delete each time you empty the trash. First take a look here*
http://www.macmaps.com/diskfull.html
To make sure your system is neither too full, and you haven't attempted to delete a system important file.
One thing many delete thinking it is maintenance, which it is not, is system cache files. These actually are important for the system to run fast. Strangely, so called "maintenance" tools like Onyx, Macaroni and others do this as part of their "one trick pony" approaches to system maintenance. If you have used one these utilities, stop now, as you may have set up yourself for failure by using them
- * links to my pages may give me compensation.
Message was edited by: a brody

Unable to Empty Trash email folder after update.

with the Trash folder open and active, there no longer is a menu option to Empty Trash.
Post relates to: HP TouchPad (WiFi)
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Same here. Very frustrating.

Emptying trash in Sprint Mobile Email?

I've got a Palm Centro via Sprint. Currently, I have 1.9M free on the 68.8M hard drive--and I don't have much loaded.
I noticed that several apps appear twice in the "Info" list--and Sprint Mobile Email is one. One of the apps is 11K, the other is 2,867K.
IM is another app that's showing 909K used--and there is NOTHING saved there.
Part of the issue here is that if I get a text message (currently, NOTHING saved there), I get an error message about there not being enough memory.
* Is there a way to reduce some of this?
* Is there a list of programs that MUST stay on the Centro to work properly (as well as their normal sizes)?
* How do I empty the trash in Sprint Mobile Email? I can delete all of the emails, but they remain in trash and I can't find a "Empty Trash" feature there as exists in Versamail.
Thanks! Omni
Post relates to: Centro (Sprint)

omni_diyer wrote:
* How do I empty the trash in Sprint Mobile Email? I can delete all of the emails, but they remain in trash and I can't find a "Empty Trash" feature there as exists in Versamail.
Do you use Sprint Mobile Email "Work"? I never noticed that before about the deleted items folder -- strange. I guess the folder emptied when I sync'd email?? (I'm now using an 800w, so I can't test that program on my old 650 any more.)
Post relates to: Treo 800w (Sprint)

Quicker way to empty trash

hello,
is there a faster way to empty the trash bin if there are an excessive amount of files to empty?
for some reason, my boss refuses to empty the trash frequently and he now has over 150,000 files that are emptying, very slow process.
thanks for any tips.

There is alot of overhead in using the Finder's Empty Trash. For most trashes its not an issue, but when the number of items gets HUGE (like 150,000) it can slow things down alot. Mostly during the 'pre-flight' stage. Simple solution is to launch /Applications/Utilities/Terminal.app and type:
rm -rf ~/.Trash
killall Finder
This will blow away the users trash folder and when the Finder comes back up, it will create a new trash folder for that user. 'rm -rf' doesn't have the preflight overhead that the Finder has. It just blows the folder and its contents away. I wouldn't recommend it for every day emptying of the trash, because the Finder's pre-flight actually has a purpose (catching files that are locked or you don't have permission to delete for example). For this one time thing, it is fine. Good luck...

Securely emptying trash after having emptied trash (unsecurely)

Hello. I've emptied my trash as I'm parting with my MacBook, but following this I realised that I should have securely emptied the trash. Now I want to restore the emptied trash for the purpose of securely emptying the trash, but it seems quite impossible. Is there an easy way to do this?
I would wipe the mac but I don't have the OS CDs as they weren't sold with the Mac as everything was pre-installed.

Grant Bennet-Alder wrote:
Confidential to Julian Assange and Ed Snowden: YOU guys need to do the 35 passes with random data.
Faster and safer to replace the drive, that 35x takes weeks to complete and isn't available anymore only on Snow Leopard and for a time hard drives were small.
Brian Manning started out with 35x, but it was taking so long he canceled and went with 0x and that's not strong enough as the government used magnetic techniques to read the deleted data.
7x is DOD approved method, that's what Secure Empty Trash does by default.
However the problem with that is it only does what's in the Trash, not hidden files, caches etc., for a better method the entire drive or account should be scrubbed with free space 0x-7x.

I have a new Palm Pre Plus - can I have more than one Google G-Mail Account on the phone?

I have a general G-Mail account and it has started getting too busy with advertisements etc. I'm thinking about changing to a different e-mail address but don't know what yet.
I have an old Palm Centro I used to Synch with my laptop. Now I need to do this with G-Mail. So I created a unique g-mail account that would only contain my calendar and contact information - i called it "palm.last name" - made sense to me.
When I try to add it to my Palm Pre Plus I am unable to sign in. I'm wondering if you are limited to the number of Gmail e-mail accounts you can have on the phone. If i can only have 1 then I don't want my e-mail to be "palm.last name" and give that out to people - that would not make sense to them.
I already have a Yahoo Account and I'm thinking about another Yahoo Account to keep some e-mails and instant messages separate from my personal Yahoo. If I cannot add more than 1 account, this is going to be a problem.
Thank you for any assistance you can provide.

Hi, and welcome to the Palm Support Community.
You should be able to add your second Gmail account without any problem...I have two Gmail accounts on my Pre and have no difficulties.
When you say you are unable to "sign in", I assume you mean you are unable to sync the email and calendar on your new account? Double-checking your user name and password are the only things that come to mind.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Touch screen froze on 3 consecutive palm pre's within about a 5 month span

My wife has a palm pre through sprint nextel. The first one lasted 4 days and screen froze up. Sprint tech personnel at store could not fix phone or determine cause of the frozen screen. The sprint retail store replaced the phone. We took this phone and used it up until late August when yet again the screen froze just prior to our vacation. Hastily, we took it to a local authorized third party store, Wireless Co. Their repair personnel looked at the phone and yet again could not determine the cause. They replaced it as well with a refurbished phone. This third phone finally froze just like the previous two on 27DEC09. We took it to the sprint store the next day. The techs looked at it decided that it was due to a liquid/subtance under the back cover just above the battery. They refused to replace the phone a third time. They offered only that (a) we use our insurance plan or (b) trade the phone in and renew our two year contract to get a discounted phone. These phones have never been submersed in any liquid. The tech rep at the sprint store suggested humidity from being in the bathroom could have caused the problem. I paid full price for the first phone. I don't think I need to point out I am a bit disappointed with the palm pres lifespan. If only sprint had the iphone. The HTC hero or the instinct seem like our best alternatives now. I dont think I will even consider the pixi.
Post relates to: Pre p100eww (Sprint)

This is a peer-to-peer forum, designed to help users. Suggstions for Palm Inc. to request changes should be made here:
http://www.palm.com/us/company/feedback.html
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Plans for syncing outlook notes with palm pre

Does Palm have any plans to develop a conduit to sync Microsoft outlook notes to the palm pre? This is a necessary feature for all previous Palm users. To make the Palm Pre a worthy competitor in the market place.
Post relates to: Pre p100eww (Sprint)

Here, here!!

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

I typed Aperture into Spotlight and sure enough it did show up.
It looks like it is supposed to be in Apps.
But it is not there.
So I clicked on the spotlight Aperture and it opened up the App!!!!
But I do not know where it is to move it!
How can I find it?
While Aperture is running and you are seeing it in the Dock, ctrl-click (or right click) the Dock icon.
You will see a contextual menu. Click on "Options", then select "Show in Finder".
And check the "keep in Dock" mark, so you will not lose it from the Dock.

When I try to empty trash, progress bar stops, and I have to reset finder

This has been happening for about a week or so. Regardless of what the files are, I am unable to delete them. Whether I do a standard empty trash, or a secure empty trash, I end up with the same progress bar that stops during the process. I've let it sit for several minutes and over an hour, leaving me the only option of doing a force restart of finder.
Currently I am unable to delete anything, putting a serious hold on my workflow.
It appears that many people are having all kinds of trash issues with Snow Leopard. I'm assuming Apple is working on a fix, but I'm not sure when that's coming out. Until then, if there is some kind of work-around, I'd love to know about it.
Any guesstimates on when Apple will release the next OS update?
Cheers.
Ben

Start with http://www.thexlab.com/faqs/trash.html Do note that AFAIK, there aren't any trash issues with Snow Leopard, just the normal handful of common issues, usually fixed by the steps in the linked article.

Cannot empty trash: "The operation can't be completed because the item ...

I've been having trouble emptying the trash. I get the following error, "The operation can’t be completed because the item "_file name_" is in use."
I've tried unlocking the files, but the unlock doesn't seem to stick.
I'm not sure if this is related, but a couple of months ago, I had a repair done and since then some of my software have required me to enter my license information again; apparently it looked as if I was running the programs on a different machine.
Anyone have tips/solns?

Thank you!
I ended up sticking the startup disc in, restarting while holding down the "c" key, and "using the Reset Home Directory Permissions and ACLs function of the Reset Paswoord function of the Utilities menu."
It worked perfectly; I now have an empty trash can.

Palm Pre crazy symptoms: "phone offline", will not charge battery, will not start, error message "an error has occured that cannot be resolved"

This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide

EMPTY TRASH ??? Palm Pre...

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