Enable Disk Mode: I'm Stumped

I'm trying to transfer my iTunes files to a new PC. Two problems:
(1) My iPod appears in "My Computer" only briefly before disappearing. iTunes sees it, and I have no trouble adding new material via my old computer. It just isn't accessible from "My Computer".
(2) My iPod will not stay in "Enable Disk" mode. I click it, and click Apply. But the next time I connect my iPod to my computer it is no longer in Enable Disk mode. (Note: although iTunes tells me that it is "syncing" when I apply the Enable-Disk change, there is no discrenable effect on the iPod (e.g., "Do Not Disconnect," or lighting up)).
I suspect that problems (1) and (2) are related, but I haven't found any solutions in the forums. Can someone help? Thanks.

http://docs.info.apple.com/article.html?artnum=93499

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    it seems like there are a lot of people with similar problems but nothing exact..here goes:
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