Enable ethernet port on the QIP6416 set top box

Please :-)

Why? The MoCa provides all the networking the boxes need. What I do not like are the constant broadcasts that the boxes make over coax that gets bridged over to ethernet through the router. Anyone have information on how to block this without causing problems with the STB? I currently have the ethernet enabled on my ONT, and the STB are MoCa through the router.

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Does the HDMI port work on the Cisco set top box?

I just bought a new tv (LG model 24MA31D) and the Verizon tech hooked up the FIOS set top box to it using the composite cables that came with it. The tv only has one set of ports for the 5 cables. To use my Wii I have to either trade out all the cables each time or use a 4-device component video selector I bought at Best Buy. The guy at BB said if the set top box has an HDMI port then I can just connect it to the tv with an HDMI cable and leave the Wii connected via cables.
I've seen some discussion on here that the HDMI doesn't really work on the set top box. Is this true? Sure would be nice to have fewer cables and one less electronic device. Thanks in advance for your help!

You didn't tell us which model of Cisco STB you have; however chances are very good that the HDMI port works and works well.
Don't by HDMI cables at Best Buy. You can find them online for 1/10th the price. No need to pay for gold plating, all it does is gold plate some rich guy's pocket.
Buy a HDMI cable or three and don't look back.
Good Luck.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Enable Ethernet port on VMS

I wish Verizon would Enable the Enable Ethernet port on the VMS. I Have coax and ethernet in 2 rooms and ethernet in all rooms the 2 Clients are connect ethernet olny and i would like toi switch to a top of the line router but i need take the fios router out of the picture. the olny way it would be benafical to me if i could have my setup like this
VMS via ethernet for network and coax for tv
ont --> Non-Fios Router ---> Clients via eathernet
other devices (Computers via Ethernet and WiFi)
current setup
VMS via coax
ont ---> Fios router ---> Clients via ethernet
other devices (Computers via Ethernet and WiFi)
If you like this idea click thumbs up I am trying to get verizon to implment this.
I would add the settop boxes to the DMZ on my non-fios router so there is no blocked ports between the ont and the settop boxa

leave the tv single the way it is over the coax but allow the data to be sent over ethernet instead of moca(coax). so the the QAM would still be on the coax but the img guide data, on damand data and other data for the box to go over ethernet. the IPC1100 boxes would be ethernet olny as i have the set up now
VMS would have coax and ethernet hoked up to it and client boxes have ethernet olny
then there world be no need for the verizon router
over all setup would look like this
instead of the current setup like this
i have 2-3 cat6 cables in each room going through the walls the go back to the Master bedroom closet

Apple TV on Motorola Set Top Box Killing Wireless

Thought I'd share this find. Problem with set top box, not Apple TV.
Just moved into this house. Changed service providers from Comcast to Verizon. Only change in setup between houses is set top box from SP.
Setup:
Verizon router/AP in home office (adjacent to family room)
Family room
Motorola set top box with Roku or Apple TV sitting on top
External HD to left of set top box
PS3 on shelf below set top box
Soundbar and TV on shelf above set top box
Immediately noticed in new house that when Roku was downloading data/video, the download was extremely slow and the rest of the wireless network appeared to go down. The Roku was pretty much unusable. I would see wireless signal and Internet connection bounce. But it wasn't consistent, and I couldn't identify a pattern. I used inSSIDer and Android wifi analyzer.
So, I figured the problem was with my 1st generation Roku. Thought maybe that the wireless radio was shot. So I trashed the Roku and purcahased an Apple TV today. Same problem! Wireless and Internet bouncing.
So, I moved the Apple TV off of the set top box. I moved it to its own shelf on the TV stand. All is well now!
My conclusion is that the metal chassis of the Motorola set top box was doing something to the 2.4GHz signal. I recall that my Comcast set top box was Scientific Atlanta.
Also, I'm ultimately happier with the Apple TV because of its integration with my iMac, MacBook and iPad.

It would need HDMI or the three component jacks to input to.
DirectTV box has HDMI out but not in.
Best is to see if your TV has the component video jacks or multiple HDMI and switch via your TV remote.
For example my Bravia has 2 sets of component input and 3 HDMI inputs.
Hopefully, you have a newer TV.

How to exchange STD set-top for an HD Set-Top Box ?

I am currently a Verizon FIOS customer. Since there are no local offices in Southeastern, PA how do I go about both requesting a secondary HD set-top box, and also set-up a return of the one I'd like to exchange (a non-HD set-top). Will there be a pre-paid postage sticker for the one box I plan to return ? How do I go about formally cancelling the old set-top box so the charges stop appearing on my bill ?

Verizon will send you the new box with a return label for the one you no longer want. Simply place the on you're returning into the box that the new one came in, apply the label to the box, drop off at a UPS store or call for a pick-up. Once received by Verizon, billing will stop and the box will be removed from your account.

XI3 set top box will not rewind or pause tv in second room

Turned my tv on after work and same problem. Unplugging the card is the same as unplugging the box and only is a temporary fix.

I have the X1 triple play system and the second set top box i have, an XI3 box, will not rewind or pause live tv. The main X1 DVR box works relatively ok, besides randomly deciding the left or right button should be the 2 or 5 button, but the second set top box does not. The XI3 box i have in my room is supposed to allow rewind and pause functionality. It takes away one of the lines from the X1 box so instead of having 4 lines to record on the main tv and live tv in the second room, it gives you 3 lines to record on the main tv and live tv with pause and rewind functionality on the secont box. This worked perfectly until about a week ago. Ever since then, the rewind and pause functions do not work. The only way to get them to work is to unplug the XI3 box (since it does not have a power button) and plug it back in. They will work for about an hour until they stop working and i am told again by an onscreen prompt that rewind or pause are not available on this box. I ask here if there is any resolution to this problem because calling customer service is a 40 minute waste of time and the online chat is basically the same. No one can resolve this and 90% of the time i am told that there is no set top box for the X1 system that allows rewind or pause, which is obviously not true. It takes me 40 minutes on the phone of constantly being told i am wrong and to please hold for just another minute as the employee waits for a supervisor or another employee to help them. Who ever Mario is, i have heard your name on three calls so far as the employee is begging you for help. Each time i have been told by the rep that i need to bring my box into a local xfinity store to have it swapped out. I was also told i couldnt activate any services until i returned my old boxes as the rep didnt know how to handle the situation. Each time i went to the store i was told by the Xfinity rep that the employee i spoke with did not know what they were talking about and flat out lied to be just to get me off the phone. So wonderful customer service on Xfinitys half. Basically straight inline with what everyone on the internet and consumer reports say. The chat was no better. In between obvious copy and paste comment, or the need to tell me about additional services and faqs between every comment, they were not ableto resolve my issue. I just want to get the service i am paying for. Everything about this X1 service has been a nightmare since i got it. Nothing works as it should and unplugging my box every hour is not an answer to why i cant rewind my tv.

How to connect iMAC thunderbolt port to a cable TV set top box?

I am moving to a house that will have combination TV-phone-Internet services delivered via cable (Optimum is the provider). I understand that with my new iMac which has a "thunderbolt" port that I can use the iMac as a tv monitor and DVR (recorder) and watch live TV or recorded TV. I think it is possible to record TV shows either on the iMac's hard drive or the Optimum DVR. Beyond that, I get confused because I do not understand the details of RCA cables, coaxial cables, HDMI connectors, etc. Apple does not provide support for set top boxes (I called Apple), and Optimum does not provide support for Macs (I called them too). Since Apple is the party advertising the capability of watching TV on a Mac, I would think the burden is more on them to explain how that works, and maybe they have done so on their web sites, but I cannot find it so far. I can understand that the cable company does not want to tell people how to bypass the need for their DVR equipment. Before I go out and hire a consultant for a few hundred dollars to explain it, I was hoping I might find online some tips on how to set up a system at home. No luck so far.
Am I correct in assuming that wireless connections are NOT an option because a TV signal has too much bandwidth to work wirelessly? (I do have a wireless router already.)
If so and if I am using wires to connect the iMac, am I correct to think I want to use the thunderbolt port for best results?
If so, what next? What exactly is the adapter or cable I need and how do I plug it into the set top box? There are several people in the household, and so I would want the flat screen TV monitor to work normally at times rather than only use the iMac. Does that require several set top boxes? I would think that this would be an issue for many people, and it seems to me that this forum would be an ideal place to get help. So far the people I have spoken with say "well it depends on what you want to do and what your equipment is and for that you have to go ask ___________[someone else]"

I do not understand what Apple TV is. I have TV already. When I look up "Apple TV" on the Apple website I see that is has been redesigned to be small in size but big in entertainment. Since I did not know what it was BEFORE it was redesigned, knowing that is has been redesigned does not help me understand it. Now it is smaller? So it was too big before? "Watch Netflix titles instantly." But I can do that with my mac and an internet connection now. So what is Apple TV that makes it a better or different way to watch Netflix movies? "Best of all, Apple TV is just $99" Sorry, but how is that the Best of All part? My Optimum Cable is charging me $30 a month for TV. But Apple TV's best part is it costs $99? Is that per month too? I also see that everything streams wirelessly to Apple TV, and all I need it so connect apple tv to my widescreen TV using an HDMI cable sold separately. Now I am really confused. I plug in a cable to get wireless streaming? If it is wireless, why does it need a cable? If there is a cable involved, how is it wireless? Color me clueless. I cannot find a straight forward description of what Apple TV is. And so I don't get how that is the answer to my question. Sorry for being so simple-minded. Thanks for the suggestion and I will go research further to learn what is an Apple TV.

Can I use the Airport Express to connect to a Linksys Wireless Network and then use the Ethernet port on the Airport for a wired connection to a device for internet access? Would I be able to then also use that Ethernet pt to a Ntwk Hub for more wired c

Thanks for the help. Looked but not clear on what I am trying to do as being possible. Can I use an Airport Express to connect wireless to a Linksys Wireless Router, such that I can then use the Ethernet ports on the Airport to either connected to a PC wired, or even use a hub off the Airport Express to allow multiple wired connections to it?
I am not looking to have the Airport Express extend my wireless network, just connect to it and provide me wired connections in a different location from where my Linksys Route is located. Would prefer to replace Linksys with all Apple, but just not possible financially yet. Thanks for the help.

If the AirPort Express Base Station (AX) is an 802.11n model, then yes, you can reconfigure it as a wireless Ethernet bridge. In this configuration, the AX would join the wireless network provided by the Linksys router and its Ethernet port would be enabled for either a single wired device or for an Ethernet hub or switch for multiple devices.

The ethernet port on the thunderbolt display is not working

The ethernet is working when the cable is connected directly to my mac laptop but when connected the thunderbolt display there is no connection. Is there some type of set up for the ethernet connection or can this port just be broken?
Thanks for the help!

Afterthought on an older post: it isn't immediately clear that the Ethernet port on the Thunderbolt Display works through the "Display Ethernet" interface, rather than through the "Thunderbolt Ethernet" interface. The latter was already present in the list of network interfaces in Network Preferences, while the former had to be added via the + button --- at least that was the case when I installed the TB display to work with my 15-inch MacBook Pro Retina this week.
The AppleCare rep didn't know the difference either and agreed with me that it was puzzling that using the Thunderbolt Ethernet adapter on the Thunderbolt port of the display did work, wheras using the Ethernet port directly didn't (even though there were lights flashing on the Ethernet port of that other computer I tried to connect to in Internet Sharing mode). Close reading of the above posts made me go look for that mysterious "Display Ethernet" interface... thank you Clinton!

Getting Error message ""This set top box does not match the account settings"

Just ordered a new wireless receiver for the bedroom. Installed it and now getting the following error "This set top box does not match the account settings". Service was suppose to be enabled on Monday the 4th, but I recieved the hardware early and turned it on. I've since rebooted and unplugged and tried everything to no avail. Any thoughts on how I might get this to work? Regards, Rick

your wireless receiver is misconfigured (dirty) and need to be scrubbed clean.
A tech (service visit) or tier 2 rep (phone or chat) can do this. The receiver needs to be unplugged, on the bottom of receiver is a GUI (long number) that will be needed to identify receiver, when instructed plug just the receiver in that gave number for, when that one is connected.
Your choice 4 hour appointment window, or time on phone , or chat.
If these have not been activated yet.... When screen comes up, depress OK on receiver, depress button on WAP, when the screen at receiver says try again, Depress OK button (remote or on stb) another screen for update, depress OK give about 10 minutes to load, reboot when checking depress menu to verify recordings, if no recordings menu not finished booting.
Set aspect ratio MENU, OPTIONS, etc.
should take about 20 minutes per receiver.

Can't see the time on my set top box

I don't know why, but the time doesn't show on my set top box, even though it's set to show clock. This happens 2 of the televisions where I will walk into the room and it is showing the channel instead of the time. I continually look on the menu and it still says "show clock," nothing ever changes and sometimes I end up unplugging the box and plugging it back up.
I've only had Fios for just about a month. Is this normal?
Solved!
Go to Solution.

No it is not normal, but it happens pretty frequently to me. At least for me, it is not necessary to unplug the STB (I have a 6414 DVR and a couple of 2500 STBs and this works on all of them), just go into the menu to where the clock setting is, change it to Show Channel Number so it matches what you are actually seeing, then change it to Show Clock. Get out of the Menu and wait for up to one minute, and the clock should be displayed.
I see this problem anywhere from one day to the next to a month between occurances. But I could probably do the "fix" in my sleep now, it only takes 15-20 seconds to do.
Hope this helps.
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX 76248

Can I connect an external hard drive to one of the ethernet port of the airport extreme and access it from my Mac or PC?

Can I connect an external hard drive to one of the ethernet port of the airport extreme and access it from my Mac or PC?

If this hard drive is part of a NAS device, then yes it should be accessable from either a Mac or PC while connected to the AirPort Extreme Base Station (AEBS) by Ethernet.

Multifunctional on ethernet port of the airport extreme

Hi
I'm desperately seeking a solution to be able to scan with a multifunctional that is connected through the ethernet port of the airport extreme. Printing works fine from any mac in the network, but scanning does not; not from the multifunctional, not through programs such as adobe photoshop (TWAIN). In Adobe, choosing import, the multifunctional is listed, but when trying to connect a dialog appears saying that the machine is not ready.
Please can anyone give a tip ?
Thanks
Jan

If this hard drive is part of a NAS device, then yes it should be accessable from either a Mac or PC while connected to the AirPort Extreme Base Station (AEBS) by Ethernet.

HT4259 Ethernet ports in the extension

Once I wirelessly extended the network, may I use the Ethernet ports in the extension router to connect either a computer, a switch or simply a network printer? Thanks!

Yes, assuming that you will be using an Apple device as the "main" router and another Apple device to "extend".

I have an Airport Extreme which I'm using for a wireless network. Can I also plug in my iMac to one of the free ethernet ports on the Airport Extreme to connect to the Internet that way? Thank you.

I have an Airport Extreme which I'm using for a wireless network. (The wireless router is connected to a DSL modem.) Can I also plug in my iMac to one of the free ethernet ports on the Airport Extreme to connect to the Internet that way? Thank you.

Yes, you can.

Enable ethernet port on the QIP6416 set top box

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