Enable SAP Inbound email through IMAP, POP3 & MAPI instead of SMTP

Hi,
I am trying to configure SAP Inbound email in CRM 6.0 and would like to know if I can use IMAP, POP3 or MAPI instead of SMTP due to our company's legal policies and maintenance purposes.
If there is a way, please let me know how to?
I have checked other options but none of them talk about IMAP, POP3 or MAPI
*) ICI (Integrated Communication Interface)
*) Agent Inox based on SAP Connect Interface via SAP Business WorkflowCheck
http://help.sap.com/saphelp_crm60/helpdata/en/46/23e545c17b5872e10000000a11466f/content.htm
PI Mail Adapter  - http://help.sap.com/saphelp_nw04/helpdata/en/ad/bf93409c663228e10000000a1550b0/frameset.htm
Configuring the Sender Mail Adapter - http://help.sap.com/saphelp_nw04/helpdata/en/ad/bf93409c663228e10000000a1550b0/frameset.htm
Configuring the Receiver Mail Adapter  - http://help.sap.com/saphelp_nw04/helpdata/en/ad/bf93409c663228e10000000a1550b0/frameset.htm
Thanks in advance

Hello,
As far as I am aware, SMTP is now the only supported option for configuring inbound emails through the SAPConnect interface into the Interaction Center agent inbox.
[SAP Note 455140|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=455140]
[SAP Note 1236270|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1236270}
Best regards,
John

Similar Messages

  • Cannot send email through yahoo on iPad 4, apple.smtp.mail.yahoo not available as of December 1, 2012

    I am unable to send emails through yahoo on my ipad 4 wifi, just starting over the weekend. My 3 other non-yahoo email accounts are working fine on my ipad. When I try to send an email from the yahoo account, I receive the message that the connection to the outgoing mail server "apple.smtp.mail.yahoo" failed. I can send email through yahoo just fine on the web and on my computer through Thunderbird.

    Yahoo's been having persistently random issues for months. You can try just waiting it out, or delete and readd your yahoo account. When my accounts were affected I just used webmail to access my yahoo accounts until it cleared up.
    Chances are it's all on their end and really all you can do is wait it out.

  • Emails through BB bridge display " " instead of TAB spacing... only my problem?

    Hi there,
    when I read an email through BB bridge that uses TAB spacing, the TAB space is replaced by "&nbsp"  instead of the TAB spacing. The email is displayed correctly on my Bold 9700 where the bridge connects to.
    Also when I forward the email back to myself and read it on my Bold 9700 and TAB spacing is displayed correctly.
    It seems as if email on the playbook is not able to interpret HTML TAB code.
    Anyone else the same problem? Or give it a try?
    THANX

    This has been an issue for a while and RIM is working on a solution to it. I'm afraid it is a matter of waiting for the next OS upgrade and hope it is solved then.

  • SAP Inbound email related query (from Outlook to SAP)

    Hi,
    I am in a situation where I have to send email from MS Outlook to SAP with a PDF file as an attachment. The PDF file will be stripped into an XML file and processed further and a reply is sent to the user sending the email. The Outlook admins have set up the necessary config for the connectivity - I am able to send the PDF file from Outlook to SAP (everything has been configured using SICF, SCOT etc) for inbound processing. In SCOT - Settings->Inbound processing I have used a Class which implements interface IF_INBOUND_EXIT_BCS (as per one of the blogs by Jeff Gebo). I can see the trace file in SCOT ->Utilities->Trace->Internal trace. When I send the PDF file, I can see in the trace (I cannot debug as the SAPCONNECT user which gets called in the backgound triggers the user exit class). In the trace file I can see my class gets instantiated but the next step to read the PDF file fails.  The code come the Jeff's blog which I use is as follows:
    Set return code so that no other Inbound Exist class will be called
    e_retcode = IF_INBOUND_EXIT_BCS=>gc_terminate.
    try.
    Get the email document that was sent.
      data: document type ref to if_document_bcs.
      document = io_sreq->get_document( ).
    Get the sender's address to reply back
      lv_sender = io_sreq->get_sender( ).
      addr = lv_sender->address_string( ).
      return_addr = addr.
    Get the interactive form attachment.
      data: pdf_table type BCSS_DBPC.
      pdf_table = document->get_body_part_content( 2 ).
    Convert the pdf table into an xstring.
      data: pdf_xstring type xstring,
            pdf_line type solix.
      clear pdf_xstring.
      loop at pdf_table-cont_hex into pdf_line.
        concatenate pdf_xstring pdf_line-line into pdf_xstring in byte mode.
      endloop.
    Process the PDF form
      data: formxml type string.
      formxml = me->process_form( pdf = pdf_xstring ).
    Here the contents of the pdf_table-cont_hex is blank (I used a table to populate the values). All I get in my Outlook inbox is a empty email with an empty subject from SAP (called by the instantiated class of the Interface)
    The irony is that I setup the same procedure has been configured and setup in another totally different SAP system and everything works fine there - I did a comparision of both SAP systems and everything seems fine (config wise and user exit class wise) and  everything is identical. I have no clue as to why it works in one system and not in the other system.
    If anyone has any pointers wit will be greatly appreciated as I am on a tight deadline - I have checked OSS but with no help.
    Thanks in advance,
    Ryan

    You may be able to find more information by putting an infinite loop at the beginning of your user exit:
    x = ' '.
    while x = ' '.
    x = ' '.
    endwhile.
    and then go into debugging via SM50 and set the x variable to break out of the loop.
    This technique is useful debugging workflows and other code which you cannot get to directly by placing a break-point.
    Andrew

  • No incoming emails through IMAP

    I am not able to retrieve any incoming emails from my school email account via IMAP. Plus none of the folders I had created can be seen. So there is nothing in my Inbox, all my folders are not there, no messages anywhere. The password, username, incoming/outgoing servers are correct. It's the first time this is happening. I can send emails from Mail: i checked via webmail and the test email was received. But I cannot see this from Mail. My POP account is doing fine, just problems with the IMAP account.
    On a side note, I just deleted the login keychain and created a new one in Keychain Access cuz I forgot the admin password. Not sure if this affected Mail. Shouldn't right?
    Any ideas how to resolve this? Let me know if you need more information.
    Sorry if this has been answered before but I did a few searches and didn't find a similar situation.
    jaclyn

    It looks like you’ve set up the account incorrectly, but I have no idea what the right settings are supposed to be nor what it is that you may have done wrong.
    In Mail, open Window > Connection Doctor. What does it say?

  • Inbound Email using SAP ECC5

    Hi Folks,
    I have a customer who would like to put in place a process for sending a pdf file from within SAP to an external email address (Easy, using SO_NEW_DOCUMENT_ATT_SEND_API1!).  The customers also want to check once an email has been returned (not so easy) and, to my knowledge, they are not using workflow, XI, or web-dynpro.
    So can anyone tell  me, is there an RFC or BAPI that can be used to interrogate an external inbox (say in MS Office), and if there is an email, to read the details into an internal table for analysis.  Similarly, if the process cannot be done in one step, is there a process which can be executed from within SAP to send the emails from MS Office to a SAPOffice email address for analysis (and if so, which RFC/BAPI to use in this scenario to read the SAPOffice email address)?
    Thanks in advance - useful suggestions will be rewarded.
    Cheers,
    Steve

    Hi Steve,
    Check below thread. May help you.
    SAP Inbound email related query (from Outlook to SAP)
    Regards,
    Atish

  • Non SMTP inbound email doesn't reach to SAP

    Hi Experts,
    Currently we are trying to implement offline approval in SRM for Shopping Cart. So approver will approve and reject through email.
           i) Approver receive an email from SRM system which has two buttons approve and reject , This email is sent from SAP using SMTP protocol.
          ii) Approver takes an action by clicking approve button at this point automatic reply is triggered out to SAP with an approval note in the body.
         iii) Approver Mail in  step c) doesn’t reach to SAP , but it comes to mail box which we have in outlook exchange server.
    Problem: The email doesn't reach SAP because for inbound emails we have configured SMTP protocol however the client's outbound email config is non SMTP. SAP doesn't support any non SMTP protocol for inbound emails. 
                One way to achieve this is by consuming EWS in ABAP for moving mails in exchange mail box to SAP mail box.
                Has anyone tried this before? Please suggest if there is a alternate solution to achieve this.
    Regards,
    Gowri           

    For a US based mail service like Comcast, your best bet is to run through your mail account settings and verify that it is configured properly. Quickest way to check would be to drop your email address into the iPhone mail helper, located at http://www.apple.com/support/iphone/mailhelper/ , also linked at the top of this section. Often times it is an SSL setting toggled the wrong way, or a port number assigned incorrectly.
    If everything looks to be in there properly, remove and then enter in the account manually using the steps from the mail helper. And always verify that you are using the correct user name & password combination by logging in to your Comcast webmail. Hope this helps.
    Message was edited by: X_oran

  • Inbound Email configuration - SAP CRM with MS Exchange Server

    Dear Pundits,
    We are implementing SAP CRM and one of the requirement is to configure the Inbound email functionality.
    As of now, we have successfully configured the outbound mail functionality.
    The inbound email functionality to a Single client:
    Our MS Exchange Server Domain is ITAstute.com.
    Where as, on the CRM system, under SCOT transaction --> Settings --> Default Domain, we have entered the Domain name as
    crm-dev.itastute.com
    We are planning to receive emails for different email id's like service, complaints, and so on into our SAP system.
    How will the exchange server can direct the mails from above external emails from domail itastute.com to onto CRM server domain crm-dev.itastute.com????
    Thank you,
    Nikee

    Then you need to define the routing rule in the exchange server.
    Exchange server config is outside the SAP scope and you should contact your exchange admin to get it done.
    Also they might force you to use the port 25 if you have any policy such in your company.
    We used the routing rule from exchange to BIGIP and BIGIP to our SAP server, that way we could use different port.
    You could search in google for the steps and i come accross the link given below.
    See if its useful.
    Link: [exchange rule|http://www.petri.co.il/forums/showthread.php?t=13120]
    Additional input related to the rule.
    you need to define the virtual host if you have more than one client that need to be configured for inbound routing.
    *@crm-dev.itastutecom => * applies to any user in your system and crm-dev.itastutecom should be your virtual host.
    janus.itastute.com => is your hostname and define port number for each client that need to configured.

  • I'm unable to send and receive email through Apple Mail 4.  I've checked my settings on Preferences, and my password to Gmail is up to date for syncing with IMAP, but it still won't connect.  Suggestions?

    I'm unable to send and receive email through Apple Mail 4.  I've checked my settings on Preferences, and my password to Gmail is up to date for syncing with IMAP, but it still won't connect.  Suggestions?

    I think it's trying to open it in a gMail eMail & is losing your gMail password that it needs log into gMail, but not 100% positive.
    Have you tried Right clicking or Control+click on the eMail link & choose Copy? Works on some, not others.

  • RFQ FAX or Email through sap with Attachment

    Dear Gurus,
    I want to sent RFQ through FAX or by Email, do i need any extra other software as infterface to send fax or email outside SAP?
    Can i send Email & Fax through SAP Directly?  If yes then, the configuration at MEssages (forms & output control), MN02, & vendor master with correct fax & email address is these settings is enough orelse i am missing any settings?
    Is it possibel to send attachment with RFQ through FAX or by email?
    Please advice
    REgards
    RS

    Hi ,
    You need to check with your BASIS team whether they have SAP Fax /email /PDF services implemented or active.
    Most of the clients would have activated Email//PDF process , but not fax ...So check with your techies and there are specific notes available on service.sap.com which will walk you through the required set-by-step implementaiton. Please download these notes from sap oss site.
    Thanks,
    sudhakar

  • TS1398 I use Outlook express email.  I set up my iphone and ipad email in imap protocol.  Can I leave my desktop email set up as pop3?

    I use Outlook Express for email.  I set up my ipad and iphone email in imap protocol.  Can I leave my desktop as pop3?  Thanks.

    sure

  • My email server is pop3, but Apple's Mail Settings Lookup is showing it as an IMAP. Any ideas how to get Apple showing the correct details?

    My email server is pop3, but Apple's Mail Settings Lookup is showing it as an IMAP. Any ideas how to get Apple showing the correct details?

    Leave feedback for Apple at www.apple.com/feedback, or contact your email provider.  It's the email providers that give that info to Apple, so both parties need to be updated.

  • Why can I not get JPEGs through IMAP email

    I was able to recieve JPEGs and view them and then one day nothing. I can recieve all other picture files, but not JPEGs through IMAP email. I have already contacted IMAP problem. Wanting to see if anyone else is having this issue.

    iCloud mail only works with @me.com, just like the message says. If you want to view mail in iCloud, you can make an @me.com address, then you can set up forwarding on your MSN account so emails will be forwarded from MSN mail to iCloud mail.

  • Inbound email in to sap

    Hi gurus,
    Has anyone directed inbound email to a public folder or know how that can be achieved?
    Any ideas or help is appreciated.
    Thanks in advance
    kumar

    Hello,
    to answer my own questions:
    Question 1: Yes it is possible. Take the document Id and insert a dataset into the table SOFM with the id of the public folder.
    Question 2:
    DATA:  lcl_doc         type ref to cl_document_bcs,
               ls_object_id   type soodk.
            lcl_doc ?= document.
            ls_object_id-objtp = lcl_doc->get_doctp( ).
            ls_object_id-objyr = lcl_doc->get_docyr( ).
            ls_object_id-objno = lcl_doc->get_docno( ).
            concatenate ls_object_id-objtp ls_object_id-objyr ls_object_id-objno into lv_docid.
    Regards
    Friederike Braun

  • Airport Extreme Won't Allow iMail to Send out Emails through POP or IMAP

    So we just got the Airport Extreme and the internet is working just fine, but on both my macbook and my Father's iMac we can't send emails through our iMail. Mine is connected to my gmail account and his is connected to a comcast account. We can both receive email, but not send it out, it just sits in the outbox attempting to send itself.
    I tried resetting my account, and deleted it altogether and made a new one, but that still didn't work.
    Any other ideas?

    OS X Mail: Troubleshooting sending and receiving email messages

Maybe you are looking for

  • Error in evaluating correlation query

    Hi, I am using 10.1.3.3.1 MLR#14 Patch (upgrade from 10.1.3.1). I have created a process where in I've created correlation sets. Basically, I am placing an Order XML on JMS queue (invoking JMS adapter) and the next activity is 'Receive' activity whic

  • Set default step values

    Hello, I want to change the default values of a variable in a custom step Type during the execution, so the values can be used as Reference for the Configuration of this step(different for each step). Is this possible while the execution runs? I trie

  • Delivery Scheduling & Availability Check

    Dear Experts, During delivery scheduling process; SAP system first performs backward scheduling by taking requested delivery date into consideration, then calculating some dates in order to determine the date at which material availability should run

  • Make Spotlight (& the OS) use more CPU power?

    I've noticed that a lot of the time that the OS, specifically when using Spotlight doesn't use all of it's power. For example I have iStat menus displaying the CPU usage. When I do Spotlight searches I'll start typing but before I can finish typing m

  • Why does embedded video cause audio sync issues?

    Greetings all,    I have a question that is perhaps best answered by an Adobe developer or someone who knows the SWF file format and various audio/video standards fairly well. When one drags an FLV file into the library in flash authoring tool, a win