Enable Web Services on HP LaserJet CP1525nw

We are trying to setup web service printing on HP LaserJet CP1525nw.
This is a networked printer, from a windows server 2008 R2 server to Windows 7 x64 machines
It is connected to a wired network and everything (printing etc) works execpt web service.
We have set the DNS manually to 8.8.8.8 and secondary dns to 8.8.4.4 and restarted
We also have white listed the Printer IP on the firewall so it has access to internet through the network without being filtered. (Does anyone know what are the IP address for the web services on the HP side?)
When we access the Printer using its IP and go to Web Services Setup and hit 'Enable' it sits on that screen for about 2 minutes and failed
"Connection error Check connection"
Any advise is much appreicated.
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I could not enable web services on my laserjet 500 colour M551 printer

I could not enable web service on laserjet 500 colour M551 printer but i proper configure the ip & dns. The internet is working properly from laptop or desktop on this lan port. what to do?

@garytech1,
Wouldn't inputting those settings disrupt their connectivity within their own network?
Why would those IP settings work?
Curious, mostly. I have 25 of the M551 units on our network and every last one of them has the sticker saying it can be used with HP ePrint, however the "Web Services" tab in the EWS that is supposed to be the place to turn on or activate the ePrint option ... is not there on their EWS pages. Installing the latest firmware does not bring the option in. I've not located any option to enable it. From the printer's menu, there is a place under "How to Connect" for the ePrint option but it reports that it isn't enabled.
I just want to be able to enable that functionality. I've done it on other HP models, but can't find the option on these units.

"Connection error. Check Internet connection." when trying to Enable Web Services on HP 1606dn

Error message "Connection error. Check Internet connection." when trying to Enable Web Services on HP Laserjet 1606dn.
Operating system: Windows 7
Thanks for helping,
Howard
UPDATE 21-7-13: After upgrading the firmware to the lastest version, I could enable web services. Big help was this video: http://www.youtube.com/watch?v=Q5gpIGZXDXw
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Hi,
Please try the following.
1. Open an internet browser type printer's IP address.
2. Should bring you to the printer's status page.
3. Select the networking tab at the top.
4. Left hand side select IPv4 under wireless.
5. Under DNS address Configuration select Manual DNS Server.
6. For Preferred enter 8.8.8.8
7. For Alternate enter 8.8.4.4
8. Select apply. You might get a warning saying this could interrupt connection that's fine.
9. Turn printer off for about 30 seconds then try again.
Although I am an HP employee, I am speaking for myself and not for HP.
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Cant enable ePrint web services for Color LaserJet M551

Hi,
I've read all posts in this forum about the ePrint web services enabling issue and tried out all suggestions with no luck.
Here is the situation:
The printer works fine locally. I can print without problem.
The printer is wired.
All ports in my router are open for outbound connections, including UDP.
Using communication logs in my router I can see that the printer can resolve the DNS-names using either my ISP DNS-server or the suggested 8.8.8.8 and 8.8.4.4. Using nslookup shows "registration-pro-site1print.houston.hp.com" resolves to 15.240.60.111 and "registration-pro-site2print.houston.hp.com" resolves to 15.201.224.79.
This indicates that the printer can indeed resolve the addresses. The logs also reveils that the printer communicates with the servers (connection established and data transferred) over https (probably the web service) but still after some minutes the enabling process times out.
I've tried this enabling procedure for several days now so my believe is that the registration servers should have worked some time during that period.
I'm frustrated
....even more frustrated
what am I doing wrong?
Please help !!
trying to setup eprint for my brand new LaserJet Color M551dn and it fails with the
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For whom out there having the same problem as I had. As HP couldn't help me out I restored factory settings and reconfigured everything and voilá, suddenly the printer managed to enable web services and print out the print code.
Good luck to you facing the same problem !!
/MrQQ

Problem with enabling Web Services on LaserJet Pro MFP M127fw

12:25 AM
I have a problem with enabling the HP Web Services. When I push the application button on the printer, the monitor shows "connecting..." and then nothing is happen or an error apear thet my device could not connect to servers. I can't print information sheet on web services panel to get the claim code and add my device in www.hpconnected.com . My device is connected to the internet with no problem by a wireless Dlink Router. I also changed my device IP from 192.168.1.11 to 192.168.1.55 manually, and I change Preferred DNS Address to 8.8.8.8 and Alternate DNS Address to 8.8.4.4 and nothings happen. I can see the menu but I can not enable the HP Web Services in there. no proxy. no firewall. I do not know what can I do for solveing this problem. Please help me.

Hi @AlirezaP
Welcome to the HP Support Forums. I gather that you are getting a connection error message when trying to enable the web services for your Laserjet Pro M172fw printer.
As you have already tried setting the manual IP address and manual DNS servers, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

How to Remove & Re-Enable Web Services on LaserJet printers supporting ePrint

If your LaserJet printer has been disconnected from or failed to connect to Web Services, you may need to power cycle your printer to reconnect. If that does not resolve the problem, you can remove web services, wait 30 seconds, then re-enable web services to re-establish your connection to ePrint and Print Apps. Note: this last step will result in a new email address being assigned to your printer.
How do I remove HP Web Services for my LaserJet printer?
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to disable Web Services.
How do I enable or re-enable HP Web Services for my LaserJet printer?
To use HP ePrint, you must first enable HP Web Services. Re-Enabling Web Services uses the same procedure as enabling the Web Services.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to enable Web Services.
When Web Services are enabled, ePrint information appears in the HP Embedded Web Server. Look for the e-mail address that is automatically assigned to the product. The product also prints an HP Web Services information sheet that contains this e-mail address and instructions
If you were unable to register your printer in www.hpeprintcenter.com within 24 hours of printing your information sheet, you must re-enable the printer code by reprinting your information sheet. The information sheet will also provide your email address if you have forgotten it.
How do I print the Web Services Information Sheet for my LaserJet printer?
You can only add the printer to your HP ePrintCenter account within 24 hours after printing the information sheet. You can re-print the information sheet at any time from the printer control panel.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Click the Print Information Sheet button.
I am an HP employee.

To help improve the organization and information sharing in this forum this post/discussion has been closed and replaced.
Please see this post: <link to new “Enable Disable Web Services on your printer” post.
If after reviewing the post above you still have questions/issues with your web-connected printer, you can either review and comment in existing posts in this forum that report issues like yours, or if necessary start a new post requesting assistance.
Miles
HP Employee

M451dn can not enable web service tab

I BOUGHT A NEW LASERJET PRO 400 M451DN
NETWORKED PRINTING WORKS PERFECTLY
TRYING TO ENABLE WEB SERVICE TAB AND SAYS "CONNECTION ERROR CHECK CONNECTION"
ITS ON MY DMZ SEGMENT WHAT DO I LOOK FOR?
THANKS IN ADVANCE FOR ANY HELP
JOHN

Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
If the printer is on a corporate network, it may require a proxy to get an internet connection.
If that does not help, if you could provide me with the following information it would help me out. First, who is your ISP( Internet Service Provider, i.e. Comcast, AT&T, Verizon, ect.)? Second, who is the maker of your router? Lastly, what is the model number and firmware version of your router?
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How to enable Web services for CP 1525nw

Hi,
I am unable to use ePrint for LaserJet CP 1525nw. Printer connected over WiFi. Tried to Enable Web services and saw the message "Connection error Check connection". Firmware is up-to-date. Use the printer in different applications on PC, iPad and iPhone. Everything is working well not ePrint. HP diagnostics did not describe any problems.

Hello Prophet097,
Setting manual network information may help the enabling of Web Services for ePrint on your printer.
To do so:
On the printer's control panel, press "OK" two times to access the reports menu.
Press the right arrow to select "Network Summary" and press "OK" to print the report.
Open an internet browser on a computer within the same network as the printer.
In the address bar, type the printer's "IPv4 Address" and press "Enter", this should take you to a page about your printer.
Click on the "Network" tab at the top of the page.
Click on "IPv4 Configuration" on the left-hand side.
Click the bubble to the left of "Manual" to allow you to input manual settings.
Input the same information from the "Network Summary" into the fields for "IP Address", "Subnet Mask", and "Default Gateway".
Note- None of those fields should be "0.0.0.0"0 or "169.254.xx.xx". If they are, there maybe network issues with the printer.
In the "Preferred DNS Server" and "Alternate DNS Server", this could vary by the size of your network.
-Preferred DNS Server- If you are on a small network, input the same value as the "Default Gateway".
-Alternate DNS Server- If you are on a small network, input either "0.0.0.0" or "8.8.8.8."
Note- If you are on a domain, you may have specific DNS Server information that needs to be in the fields.
Click "Apply" on the page.
Power the printer off and then on.
Try to enable Web Services again.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Unable to Enable Web Services

Just bought an Envy 4500 last night. I go to connect it today and it finds the wifi network and connects quickly. However, after I press the second button down on the left to go to "Enable Web Services"; it says "Checking for product updates" and then I get an error message of "Connection Error: The printer could not connect to the server. Check the internet connection or proxy setting"I have anoter wifi printer on this network, so I know it is not the network.I have powercycled the printerI have tried two different laptopsI am unable to download any driver software. The driver software does not download correctly.I am currently running windows 8.1 34 bit

Hi FredL50,
Welcome to the HP Support Forums. I see that you would like to learn how to update the firmware of your Laserjet M1217nfw printer.
Without a computer that runs a full Mac or Windows operating system, there is no way to update the printer’s firmware as neither support the download and installation of the HP Laserjet Firmware Update Utility. I have included the Getting the Latest Firmware and Product Updates document for reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Unable to call WSS (WS-Security) enabled Web Service using UTL_DBWS

We are attempting to call a WSS (WS-Security) enabled Web Service from PL/SQL using the UTL_DBWS package (see [http://download.oracle.com/docs/cd/B19306_01/appdev.102/b14258/u_dbws.htm#CHDIDGJH] ). We are doing this in similar fashion to [http://www.oracle-base.com/articles/10g/utl_dbws10g.php] with calls to utl_dbws.create_service, utl_dbws.create_call and utl_dbws.invoke.
Using this method we can successfully call an unsecured Web Service, but calls to WSS-enabled Web Services fail. We are currently using Oracle Database 10.2.0.3.
The failure we are getting is:
ORA-29532: Java call terminated by uncaught Java exception: javax.xml.rpc.soap.SOAPFaultException:
com.sun.xml.wss.XWSSecurityException: Message does not conform to configured
policy ( AuthenticationTokenPolicy(S) ): No Security Header found;nested
exception is com.sun.xml.wss.XWSSecurityException:
com.sun.xml.wss.XWSSecurityException: Message does not conform to configured
policy ( AuthenticationTokenPlicy(S) ): No Security Header found
Apparently UTL_DBWS does not support calling WSS enabled services, although this doesn't appear to be an officially recognised position. Does anyone know if Oracle are planning to support this soon (if ever)? Looking at Re: Calling WS from PL/SQL using WS-security suggests that support has been considered before, but not yet realised.
Thanks,
Tom

Having raised a Service Request with Oracle support on this, I got the following response from Oracle Development (On unpublished bug [8542959|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=BUG&p_id=8542959]):
Development has confirmed that WS-Security is not supported through UTL_DBWS. They have also acknowledged that this is not documented and they will change the official Oracle documentation will reflect this fact. From what is being stated, it would appear that there is no plan to support the use of WS-Security through UTL_DBWS in any release in the near future.
So, in short, without developing your own home-grown SOAP request, there is no way to call a WSS enabled web service from within PL/SQL.
-Tom

Calling a WSSE Enabled Web Service Through a Java Proxy Class

I am trying to create a client that can access a WSSE enabled web service through
the generated java proxy. For now all I am asking for in the .wsse file is the
username and password with the line <token tokenType="username"/>. In the client
I am setting the username and password token exactly as the BEA documentation
describes:
UserInfo ui = new UserInfo("myuser", "mypassword");
session.setAttribute(WSSEClientHandler.REQUEST_USERINFO, ui);
Yet I am getting the following error message when I try to run the client:
java.rmi.RemoteException: SOAP Fault:javax.xml.rpc.soap.SOAPFaultException:
EJB Exception: ; nested exception is:
com.bea.wlw.runtime.jws.wssecurity.exception.WLWWSSEException: Policy
requires Message to contain UsernameToken, UsernameToken not found in the Message.
Can anyone tell me what I am missing?
Thanks,
John

Hi John,
In your standalone client, use the following two properties to send a
user name and password to the service so that the client can
authenticate itself: javax.xml.rpc.security.auth.username
javax.xml.rpc.security.auth.password
See the docs [1]
Hope this helps,
Bruce
[1]
http://edocs.bea.com/wls/docs81/webserv/security.html#1073863
John H wrote:
>
I am trying to create a client that can access a WSSE enabled web service through
the generated java proxy. For now all I am asking for in the .wsse file is the
username and password with the line <token tokenType="username"/>. In the client
I am setting the username and password token exactly as the BEA documentation
describes:
UserInfo ui = new UserInfo("myuser", "mypassword");
session.setAttribute(WSSEClientHandler.REQUEST_USERINFO, ui);
Yet I am getting the following error message when I try to run the client:
java.rmi.RemoteException: SOAP Fault:javax.xml.rpc.soap.SOAPFaultException:
EJB Exception: ; nested exception is:
com.bea.wlw.runtime.jws.wssecurity.exception.WLWWSSEException: Policy
requires Message to contain UsernameToken, UsernameToken not found in the Message.
Can anyone tell me what I am missing?
Thanks,
John

Enabling web services in OIA throws error

Hi,
We have OIA 11gR1 installed in our environment and we are enabling web service in OIA.
As per Oracle Docs, we have downloaded and installed wsdl4j-1.6.1.jar and placed in OIA_LIB.
I have modified the web.xml to enable the config related to web services.
Post deployment of OIA application and OIA server restart, we are encountering the below error:
17:17:50,602 ERROR [ContextLoader] Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'xfire.serviceRegistry' defined in class path resource [org/codehaus/xfire/spring/xfire.xml]: Initialization of bean failed; nested exception is java.lang.LinkageError: loader constraint violation: loader (instance of weblogic/utils/classloaders/ChangeAwareClassLoader) previously initiated loading for a different type with name "javax/xml/namespace/QName"
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:480)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)
at java.security.AccessController.doPrivileged(Native Method)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:264)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:261)
We have set all environment variables and the PATH variable:
export JAVA_HOME=/IDM/jdk1.6.0_31/bin
export RBACX_HOME=/IDM/Middleware/Oracle_OIA
export WL_HOME=/IDM/Middleware/wlserver_10.3
export DOMAIN_HOME=/IDM/Middleware/user_projects/domains/OIA_Domain
export OIA_LIB=/IDM/Middleware/Oracle_OIA/OIA_LIB
export PATH=$PATH:$JAVA_HOME:$RBACX_HOME:$WL_HOME:$DOMAIN_HOME:/IDM/Middleware/Oracle_OIA/OIA_LIB/wsdl4j-1.6.1.jar
Please help....

Hi,
Do you have OIM installed on the same application server instance?
Check out this thread there they were getting the same error
Re: Oracle Identity Analytics (OIA 11g) Deployment failure in weblogic server
Regards,
Daniel

I get an web service error when trying enable web services. I have latest update and rebooted

i get an web service error when trying enable web services. I have latest update and rebooted

hi there philnj,
could you help the community narrow troubleshooting by providing a little more information? Particularly what model printer are we dealing with?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Cannot enable web services

I have a recently bought (22/01) B110 and it has setup easily, and connected to the network easily, but I cannot enable web services, it comes up with 'Server Connection Error' nothing else, I have also tried updating the firmware for the printer but it comes up with an identical message
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Try these steps and check if printer connects to Web Services or not:
1) Turn OFF the wireless radio
2) Perform Restore Network defaults from the printer menu
3) Turn OFF the printer and unplug the power cable from the back. Wait for 5 min
4) Reconnect the power cable and turn ON the printer
5) Run the wireless setup wizard from the printer menu.
6) check if you are able to print and scan
7) "Remove Web Services" from the printer menu and wait for 2 minutes
8) "Enable Web Services" from the menu and wait.
This should print a page automatically.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Enabling Web Services

I've installed, uninstalled and re-installed driver & software in my Officejet Pro X576dw, employing both ethernet cabe and via wireless connection but neither method would enable Web Services.
Has anyone encountered same problem and found a solution?
Thanks,
Rod

Hi,
I hope you were trying to register the printer directly from the printers front panel, here is one more method to enable werb service.
Once you connect your printer with the wired network, let the printer fetch the IP address.
Now connect your laptop or PC to the same network.
Type the IP address of your printer in the address bar of the browser and hit enter.
You will now see the Embeded Web Services Page.
Navigate to the Web Service tab and click enable.
Now the printer should get enabled and print an information sheet with the claim code.
If you still didnt get the web service enabled on your printer, restart the wifi, printer and try again. Make sure you have a working internet connection.
Kind Regards,
Oliver
"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
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Enable Web Services on HP LaserJet CP1525nw

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