Enabling eLearning Suite features in Captivate

Hi,
I have a subscription for Captivate and I also have a subscription for Creative Cloud...
I know that when we install Captivate as part of the eLearning Suite, we have additionnal features (like Photoshop, Flash and Audition buttons enabled, allowing us to edit directly in those softwares from Captivate).
Having already all those softwares from my Creative Cloud membership, it wouldn't be logic to have the eLearning Suite as well... but there should be a way to enable these features (by editing a config, xml or else file) by turning a true/false variable or specifying a path for those software somewhere? Does the eLearning suite really installs a software, or just enables some features (already there with the other softwares)? Adobe should provide a file to enable these features for people like me...
Any idea? Anybody was able to enable those features (without requiring to have the entire suite)?

Hi there
Sorry, but only the eLearning Suite offers the integration you mention. Doesn't make a bit of difference whether you already have the apps or not. ( I know, it defies all logic. )
About all you can do at this point is voice your displeasure to Adobe at http://www.adobe.com/go/wish. Perhaps if they hear from enough users they will eventually change the way things operate.
Cheers... Rick

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Hi There,
Welcome to Adobe Forums.
There is no such known issue that eLearning Suite installation is crashing MS Office or other Microsoft products.
Please try this:
1) If you are connected in a domain then first logon to a local admin account or in the built in administrator account.
2) Disable the third party services and startup items on the computer as per http://support.microsoft.com/kb/929135 and after restarting the computer install eLearning Suite.
3) If eLearning Suite and MS Office or other Microsoft products work fine together then enable the services and startup items and restart the computer. Check again.
Please let me know if that helps.
Also let me know if you have anyother Adobe product installed in the computer.
Thanks
Vikas

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Thanks

Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
or
Adobe contact information - http://helpx.adobe.com/contact.html may help
or
by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Hi Dave,
many thanks for your help.
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Sorry for the translation of the dialogs, i use the german version, so i don't know the exact words in English.
I think i have to contact Adobe support or cancel my new membership in the next days.
Many thanks for your help again!
Bye,
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Welcome to our community
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Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Good Day!

Hi Expert,
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Hi There,
Welcome to Adobe Forums.
There is no such known issue that eLearning Suite installation is crashing MS Office or other Microsoft products.
Please try this:
1) If you are connected in a domain then first logon to a local admin account or in the built in administrator account.
2) Disable the third party services and startup items on the computer as per http://support.microsoft.com/kb/929135 and after restarting the computer install eLearning Suite.
3) If eLearning Suite and MS Office or other Microsoft products work fine together then enable the services and startup items and restart the computer. Check again.
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Thanks
Vikas

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Hi,
I guess your Soundbooth is not serialized with ELS license key. Please check the Soundbooth license and Captivate license using below steps.
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1. Launch a product.
2. Click on Help -> Deactivate menu
3. Deactivate dialog comes up.
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·         Deactivate license
·         Close the product
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Ho...ho.
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I have spent two days trying to re-install my elearning suite 1.0 on a new computer. I have called Adobe support three times. The first time I got cut off after 25 minutes on line. The second time I got cut off after 40 minutes on line. On the third try, after over an HOUR on hold, I made it to a person and I told her my problem. She was quiet for a second or two and then I heard the dial tone. If anyone from Adobe support is lurking on this forum, shame on you.
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It will not even get past the starting gate. I get an auto lang error and then conversion data file.
When I the error I see a similar error for a different product, however the error is for a language mismatch between the operationg system and adobe. This is not my problem. I have verified that both products are same language -- jeeze, English.
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I would also be very receptive of recommendations for a replacement for Presenter --
Very kind regards,
Stephanie D

I emailed the files on Tuesday evening. Here the files are again.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Stephanie Drilling [email protected]
Sent: Tuesday, November 09, 2010 10:08 PM
To: 'Manish Anand'
Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Thank you for taking the time to respond to my forum entry.
I have searched my computer directories and can provide the attached files.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Manish Anand [email protected]
Sent: Tuesday, November 09, 2010 7:20 AM
To: [email protected]
Cc: Suresh Jayaraman; Shivaswamy Viswanath
Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Hi Stephanie,
It is really unfortunate that you are not able to install our product. We will try our best to resolve your issue.
In order to probe into your issue, we would want you to provide us with some files. Please get us the following files:
1. oobelib.log from MM-DD-YYYY.log.gz
Regards,
Manish Anand
Quality Engineer
Adobe Captivate Team

Enabling eLearning Suite features in Captivate

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