Enabling Flash in Windows 8 & IE10

I was attempting to download QuickBooks on to my Windows 8 and Internet explorer 10 computer and it had a Flash Player error.  I went through all the Microsoft & Quickbooks troubleshooting easures but t still won't work.  Norton firewall may e blocking it but not sure what to do?

http://support.quickbooks.intuit.com/support/articles/SLN41780

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    flash player not working ie10 windows 8
    Default web browser IE10 does not play flash in metro nor in desktop mode on up-to-date W8pro32 laptop
    error message "you have to install flash player"
    but
    I cannot (re-)install latest version of flash player
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    ie10 as default web browser
    disabled acticex filtering (tools)
    enabled flash player (add-ons)
    enabled updates to compatibility view list
    Problem started after installing W8pro32 with IE10
    Flash plays fine using Firefox W8pro32
    Had no problems playing flash on this particular hardware using previous version of os and ie
    The macromed flash folder in windows/sytem32 on this PC contains files with exactly same name/size as on other W8pro32 laptop where IE10 plays fash plays without problem
    Have asked micsosoft support but not received a reply
    Please advise
    Thanks

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