Enabling the requested action in Item selection in ICSS

Hello ICSS experts,
In ICSS B2B, I'm trying to create a complaint.
During this process I'm not able to see the "Requested Action" DDLB field (after Reference Object) under Item Selection block.
How to make this field available in the item selection?
It would be grateful if any of you can share your thoughts on this.
Thanks & Regards,
Senthil.

Did the necessary spro configuration

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