Encoder keeps running into a problem and closes adobe premiere pro down too.

Hello, i have be trying to open my Encoder but for some reason it keeps running into a problem and closing on me and has a time or two closed down my adobe premiere pro down too. What is happening?

Hi. I have the same problem using an HTC Incredible Android smartphone. The video/audio not in sync. Slight advance or delay. Not matching. I have the phone set to record as mp4, but when I use the file it says 3gp, so I transcode it to mp4. I have filmed a lot with my smartphone and now I have all this footage for over 6 months that may have this problem so I seriously need to know how to fix this or I have a ton of bad footage showing me in frame talking and it's not going to be right for YouTube videos of selfie-vlogging. So, I need to know the best, most fool-proof, most efficient, time-saving way to process and make it workable without taking too much time. Please share the very best methods which work 100% of the time. Thanks, JR
Message was edited by: XXJR2013XX

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