Encoding failed: MXF read error in "/Volumes/....../947_1038.MXF" at frame -1 ??????
Hi,
Since yesterday when trying to export files from Première Pro CC to AME, almost 50% of the files are failed. I got this message in the log :
" - Source File: /Users/..../Library/Caches/TemporaryItems/DERUSH_AHA_18.prproj
- Output File: /Users/......./Movies/ADOBE EXPORTS/AHA_WS1-Social impact_DERUSH_480p25_Br2_128.mp4
- Preset Used: DERUSH_480p25_Br2_128
- Video: 480x270 (1,0), 25 fps, Progressive, 00:50:00:00
- Audio: AAC, 128 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 2.00 Mbps, Max 2.00 Mbps
- Encoding Time: 00:04:33
03/23/2015 06:26:42 PM : Encoding Failed
MXF read error in "/Volumes/Promise Pegasus/P_ADOBE_MEDIA/2015-Projects/0007_EIP_AHA_CNECT_2015-03-05/01_Footage/XDCAM_201503 09_100655/Clip/947_1038.MXF" at frame -1. "
First time I got this kind of message, AME was working just fine with all kind of presets and files.... Why is he trying to look after "FRAME -1" ????
Mac Pro 2013:
Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: 12-Core Intel Xeon E5
Processor Speed: 2,7 GHz
Number of Processors: 1
Total Number of Cores: 12
L2 Cache (per Core): 256 KB
L3 Cache: 30 MB
Memory: 32 GB
That dreaded sheep!
While I would still want more RAM for AE to operate off, I dont think that is the problem. The only other thing I persoanlly can suggest is that that is an installation error on AME.
Uninstall all programs that use AME - Premiere, After Effects, Flash etc, restart yourt machine then reinstall.
Then try again.
Similar Messages
-
Has anyone else noticed a sudden onset of MXF read errors after updating to the latest version of Premiere? I'm getting the dreaded "Red Frames" on footage that works fine in the previous version (2014.0). The problem doesn't occur on import, meaning the errors will show up while I'm working (indicated by the red X in the lower right corner of the screen). The only errors I receive during import are related to unsupported file types (I'm dragging in the entire captured card, and it doesn't like the XML files). I have maintained the same workflow successfully since Premiere Pro 5.5 with this footage, only now am I beginning to see issues that are exclusive to this version.
The issue occurs on both converted and new projects, and I'm starting to lose my sanity - the solution I've found is simple: re-import the footage after moving it to a different location on your system, and re-link the files. This clears up the error, telling me that it has nothing to do with the files and everything to do with how they're being read. The files work fine in VLC, along with previous versions of Premiere that are installed on our other work machines.
The problem with this solution is that it totally Adobe's me: that is, it wastes my time on a bug that didn't appear before a recent upgrade while working to a deadline.
The MXF files are coming from a Canon XF300. http://www.canon.ca/inetCA/en/products/method/gp/pid/4484#_030
MPEG2, 35Mbps (VBR) 4:2:0, 1920x1080 (30p)
If you're noticing this issue as well, please let me know. Perhaps there's a codec issue on my system, or perhaps this latest update should have just been avoided... Is there any way to roll back to CC 2014.0 ?
Operating environment:
Windows 7 x64, SP1
Core i7-3930k, 32gb RAM
Nvidia Quadro 4000
Media access:
The files are stored locally on a mechanical drive, the Premiere is running off of an SSD.
Workflow:
Copy the entire card to the computer, and then dragging the folder that it was copied to into Premiere. Wait for Premiere to conform and import.
Where the issue is noticed:
The problem typically occurs when footage has been nested with effects applied to it (at the root, not on the parent sequence). The error doesn't appear on import, but rather during the scrubbing/playback.Hi Atkinsgj,
Atkinsgj wrote:
These forums are listed as an official support channel, but they're staffed primarily by volunteers...
Yes, that's the reality. I do try and get as many employees as possible to participate, though.
Atkinsgj wrote:
Can I request better support on the feature request forum?
The feature request forum? Do you mean the Premiere Pro forum? Feel free: http://adobe.ly/feature_request
Atkinsgj wrote:
As my inbox continues to receive notices of other people having issues with this ancient file-format, my concern grows because this kind of issue isn't a new trend.
Your In box grows from other people's issues? Sorry, I'm not understanding. Are you in support or education as well?
"This kind of issue…" refers to what? File based camera formats like AVCHD, etc.? As Neil says, there are lots of things that can go wrong with these kinds of formats. Chief among them is not ingesting them correctly, via the Media Browser not File > Import.
Atkinsgj wrote:
...but that's really disappointing to hear. Adobe is a 32 billion dollar company - who made over 3 billion in gross profit last year, more than the GDP of many small nations...and there is limited support for one of your flagship products...a product that was recently used to make a blockbuster hit (Gone Girl).
I don't believe I know of any one company creating complex software that doesn't need a larger support staff. We do the best we can with what we are given. Of course, I have no control over how many support agents we have on the phones or on chat. I'm lucky now that I have a couple of agents dedicated to the forums, so you should see this situation improving.
Atkinsgj wrote:
If there's a better way to seek a resolution please let us know, we don't want to stretch thin valuable resources or waste time.
Try this: Contact Customer Care
Thanks,
Kevin -
When using Microsoft Backup on a Windows Server 2008 SP2 (not R2 - [Microsoft version 6.0.6002]) I get the error "The creation of the shadow copy on the backup destination has failed. Detailed Error: The Volume Shadow Copy operation failed with the
error 0x80042316"
The odd thing is that when I start the backup manually, it works fine. When it runs automatically the error appears.
When doing a SFC /scannow I do get errors that can't be corrected.
Is there anything short of rebuilding this machine (It's a DC and the only one this office has) I can do to fix this?Hi,
0x80042316 means "Another shadow copy creation is already in progress". This error could occur when another VSS instance is running.
Is there any third party backup application installed? Try to uninstall it to see the result. And please also check if there is another backup schedule which causes the conflict.
Meanwhile please provide the result of:
vssadmin list providers
vssadmin list writers
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected].
Hi,
I do have Crashplan ProE running. It started at 1900 and the Windows Backup starts at 2000. I have modified Crashplan not to start until 2300 to see if that helps.
Also:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
AND:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {f0c7ee55-5885-4894-8dd3-14fffbdd4d2e}
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {017a0133-7577-4322-b513-04f72404b70a}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {6b17d670-9ea8-4ff1-a59e-b474f4b893db}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {56aad1bf-9bf1-4fde-b2f4-a706577c632d}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {e942d09d-276e-450a-9bf4-b1d5abe6af8a}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {3737164b-61ac-454c-b1f7-42f2620f10db}
State: [1] Stable
Last error: No error
Writer name: 'DFS Replication service writer'
Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
Writer Instance Id: {39458257-aca4-481e-a302-994f3eb1e9a3}
State: [1] Stable
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
Writer Instance Id: {6a8ab4aa-760c-4102-a27f-58f570c9c572}
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {53577013-8397-448e-9a25-c7cac08aa0a8}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {ee2c9173-92e7-455c-8f73-601647c0ddb2}
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {b1f60392-9dfd-4e3a-bda6-3dc2cb622ba4}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {a328aede-78f0-448e-9c36-e8379e9fe2a8}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {c39fa334-5c9d-4906-a3b5-33c3444948e6}
State: [1] Stable
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
Writer Instance Id: {3c9c5584-b5fd-48cf-8541-0c8bfa585ca0}
State: [1] Stable
Last error: No error -
CS4 Encoding Failed Source/Deleted error
I edited a vdeo with my JVC GC-FM1BU and mixed and edited the video in Premier CS4. I tried to export the file and it gives me the error below. Can someone help me through this. Im still learning! Thanks!
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview_3.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Jackies-Nutrition-Video-Blog.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:37:33
Thu Apr 14 22:02:41 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview_4.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:51:37
Thu Apr 14 22:16:46 2011 : Encoding Failed
The Operation was interrupted by user
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview_6.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 01:01:09
Thu Apr 14 22:26:17 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview_7.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 01:10:48
Thu Apr 14 22:35:56 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview_8.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 01:22:44
Thu Apr 14 22:47:52 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 01:29:43
Thu Apr 14 22:54:51 2011 : Encoding Failed
The Operation was interrupted by user
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_1.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 01:37:11
Thu Apr 14 23:02:19 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_2.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 02:02:28
Thu Apr 14 23:27:36 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_3.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.3gp
- Preset Used: 3GPP 176 x 144 H.263
- Video:
- Audio:
- Bitrate:
- Encoding Time: 02:30:33
Thu Apr 14 23:55:41 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_4.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.3gp
- Preset Used: 3GPP 176 x 144 H.263
- Video:
- Audio:
- Bitrate:
- Encoding Time: 10:46:37
Fri Apr 15 08:11:44 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_5.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.3gp
- Preset Used: 3GPP 176 x 144 H.263
- Video:
- Audio:
- Bitrate:
- Encoding Time: 11:10:06
Fri Apr 15 08:35:13 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_6.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.3gp
- Preset Used: 3GPP 176 x 144 H.263
- Video:
- Audio:
- Bitrate:
- Encoding Time: 11:36:55
Fri Apr 15 09:02:02 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 1051pm_7.prproj
- Output File: /Users/Tommyland/Desktop/Traq Performance Institute/Videos/Sequence 01.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 02:26:33
Fri Apr 15 12:30:34 2011 : Encoding Failed
The Operation was interrupted by user
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 140pm.prproj
- Output File: /Users/Tommyland/Desktop/Sequence 03.mov
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 03:43:18
Fri Apr 15 13:47:20 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: /Users/Tommyland/Library/Caches/TemporaryItems/Jackie Interview 140pm_1.prproj
- Output File: /Users/Tommyland/Desktop/Sequence 03.mov
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 03:56:46
Fri Apr 15 14:00:47 2011 : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
This is the error when I even tried to insert it into Adobe CS5While there are a few Adobe employees who read/post here... the vast majority of people here are other users
Of those, I will GUESS that 90% or so are PC users
If nobody has any ideas... they will not post a reply
My ONLY idea was about moved files, based on the message you reported -
Hi,
I cut 9 hours worth of broadcast video in PP CC 2014 8.0. (The yellow interface.) I had no issues. It was all great. For some reason, before I exported the finished cuts for broadcast, I updated the Adobe CC 2014 suite to v1.8.0.447 (PP has the blue interface). I feel stupid. I broke my own rule of not updating software until the projects you work on are done. Now I can't open this project without Red Frames in my timeline and in my exports. I have been reading about this Red Frame that seemed to first appear in PP CC 7. (Maybe even as early as 2006) I never had the problem then, I run Premiere Pro everyday.
My Issue seems to be a bit different than most of the issues that have read. I have cleared the cache, & I have ditched the preview files. This did not fix it as stated it would in previous forum posts. I have moved the footage location from a server to a local thunderbolt SSDrive and renamed the folders and re-linked the video footage. Still Red Frames.
What is odd, is when I boot up the project and after all media has loaded, it looks like it is going to work for a few minutes. I get happy and scrub the timeline checking for the red frames, hoping the problem solved when I cleaned the cache etc.. Everything seems to be fine, audio synch, picture, lower thirds and graphics all appear fine. Then the red frames appear over time, and by 5 minutes after scrubbing, I see mostly red frames. Audio is still there though. Even weirder, is that when I resize the height of the video track, the red frame comes and goes with no real pattern. The clip preview picture flickers with the red frame. The red frames export through through Premiere and through a Media Encoder cue which say .MXF read error so I'm hooped. ( it does render the video, but has the red frames )
I run a Mac Pro;
OSX Yosemite 10.10
3.5 GHz 6-cor Intel Xeon E5
16 GB Ram
AMD FirePro D500 3072 MB
Canon XF-305
.MXF files
1080p 29.97
5 Cam Multicam Seq.
Adobe CC 2014
Version 1.8.0.447
released on October 6, 2014
I am noticing something interesting with my source footage folders. I am getting some .mxfindex files with really long names, like temp files almost, that don't go away. I still get Red Frames after deleting them, clearing cache, changing drive locations and file and folder names and relinking. When I delete these long files the software wont boot the project very well and crashes a few times before it opens, still with red frames. This problem with this project occurs on every computer (4) in the studio, which are the same as mine, we all updated at the same time.
Files look like this:
What happened in that update? Is there a fix for this? Any suggestions? If not, Is it possible for me to roll back my whole CC 2014 version to 8.0? I am terrified to open any other of our projects... I am under time pressure and am starting to do the re-edit of this in CS6 which seems to run flawlessly, but because of Adobe's RIDICULOUS FAIL in backward compatibility, I can not open this project in anything but PP CC 2014. 120 hrs of lost editing will certainly have me scratching my head about continued use. Any suggestion, links or information would be appreciated.
Thanks .Hi 5neaky c,
5neaky c wrote:
For some reason, before I exported the finished cuts for broadcast, I updated the Adobe CC 2014 suite to v1.8.0.447 I feel stupid. I broke my own rule of not updating software until the projects you work on are done. Now I can't open this project without Red Frames in my timeline and in my exports.
You should still have a Premiere Pro CC 2014.0.1 (8.0.1) project file available to you by default. Can't you go back to that version and complete your project? That's what I'm recommending those having this problem do.
5neaky c wrote:
I have been reading about this Red Frame that seemed to first appear in PP CC 7. (Maybe even as early as 2006) I never had the problem then, I run Premiere Pro everyday.
As long as you ingest the footage via the Media Browser and do not update the project file, you shouldn't have issues like this. I have heard complaints in new projects with Premiere Pro CC 2014.1 (8.1), so I have reopened a previously closed bug.
5neaky c wrote:
My Issue seems to be a bit different than most of the issues that have read. I have cleared the cache, & I have ditched the preview files. This did not fix it as stated it would in previous forum posts. I have moved the footage location from a server to a local thunderbolt SSDrive and renamed the folders and re-linked the video footage. Still Red Frames.
If this is not working, please complete your project in Premiere Pro CC 2014.0.1 (8.0.1)
5neaky c wrote:
What is odd, is ...
Everything seems to be fine...
Then the red frames appear over time….
Yes, I've seen this with another customer's updated project.
5neaky c wrote:
I am noticing something interesting with my source footage folders. I am getting some .mxfindex files with really long names, like temp files almost, that don't go away. I still get Red Frames after deleting them, clearing cache, changing drive locations and file and folder names and relinking. When I delete these long files the software wont boot the project very well and crashes a few times before it opens, still with red frames. This problem with this project occurs on every computer (4) in the studio, which are the same as mine, we all updated at the same time.
Sometimes, deleting sidecar files can help the situation but not always. It looks like you are having trouble when deleting them.
5neaky c wrote:
What happened in that update? Is there a fix for this?
A bug that was fixed for red frames in 8.1 was somehow broken by the time we shipped this version. We have reopened the bug, but currently, there is no fix.
5neaky c wrote:
If not, Is it possible for me to roll back my whole CC 2014 version to 8.0?
Yes, see my blog post here: Install a previous version of any Creative Cloud application
Included in the post is a patch for Premiere Pro CC 2014.0.1 (8.0.1).
5neaky c wrote:
I am under time pressure and am starting to do the re-edit of this in CS6 which seems to run flawlessly, but because of Adobe's RIDICULOUS FAIL in backward compatibility, I can not open this project in anything but PP CC 2014.
Thanks .
You can always try exporting a FCPXML for backward compatibility, but for complex sequences (like multicamera), this isn't always an option. There aren't many NLEs providing backward compatibility, sorry. Feel free to request that, if you like, here: http://adobe.ly/feature_request
Thanks,
Kevin -
Red frames and MXF decode error
Hi there,
I have Premiere Pro CC and running Mac OSX 10.9.5. I have one long 32 minute long C300 MXF clip in my timeline which seems to be fine until around the 26 minute mark, where the entire frame goes red. The audio still works, but I can't see anything. I have tried to convert the clip to ProRes in Media Encoder also, but the same issue happens.
In the report log from Media Encoder I get the following message repeated many times:
MXF decode error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 47650. Frame 47618 was substituted.
And then occasionally it says:
MXF read error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 239.
Any advice about this??
Thanks,
SimonHi there,
I have Premiere Pro CC and running Mac OSX 10.9.5. I have one long 32 minute long C300 MXF clip in my timeline which seems to be fine until around the 26 minute mark, where the entire frame goes red. The audio still works, but I can't see anything. I have tried to convert the clip to ProRes in Media Encoder also, but the same issue happens.
In the report log from Media Encoder I get the following message repeated many times:
MXF decode error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 47650. Frame 47618 was substituted.
And then occasionally it says:
MXF read error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 239.
Any advice about this??
Thanks,
Simon -
AME - Unknown Error encoding failed/freeze/hangs h.264
Hi Guys,
I am using Premiere Pro CS (6.0.3) update. I have been working on Premiere , After Effects and AME for at least 1 year. I bought Adobe Production Premium Box. Usually I use footage from Canon 5d and GOPRO 2 and 3. Lately, longer video have been crashing after 10 min when rendering to H.264 - mov or just h.246 in 1080p 25fps (both using AME and Direct Export in Premiere). I never had this problem before with longer videos (10 min long and more). I tried different source paths, no effects, frame blending, turn of Mercury Playback engine.
Messages:Unknown Error Encoding failed - if using AME (sheep sound)
Or: Freeze - the program does not repond and I have to close it
Using direct premiere export - freezes or just stands still during rended/hangs.
MXF, loosles AVI seems fine.
I tried different projects and all formats. I checked CPU temp and it is max 60C.
I lost all hope. Is it hardware?
Windows 7 Enterprise 64bit
MB Asus m4a785t evo
AMD Phenom II x4 955BE
Nvidia GTX 580 DCII (Cuda)
SSD - system (256GB)
2 x hdd 7200 (2x500GB)
Ps. i used cache clean, mercury playback on/off, different GPU - still crashes on H.264 (Youtube 1080, Vimeo 1080, Android Table 1080 25fps)
Any tips?
ArtiThat dreaded sheep!
While I would still want more RAM for AE to operate off, I dont think that is the problem. The only other thing I persoanlly can suggest is that that is an installation error on AME.
Uninstall all programs that use AME - Premiere, After Effects, Flash etc, restart yourt machine then reinstall.
Then try again. -
The Volume Shadow Copy service initially was running under the context of System, so we thought that ‘System’ doesn’t have permissions to access network shares.
When the Volume Shadow Copy service was running under the context of System, this was the error logged:
“failed with following error code '0x8078014B' (There was a failure in creating a directory on the backup storage location.).”
Which is likely due to not having permissions to write to the network location.
This is a scheduled backup trying to write to a network location, so we changes the service to run under the context of an account that does have permissions to write to the network share.
Then the error changed to this:
“failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).”
HRESULT 0x8078006b
DetailedHRESULT 0x8004230f
ErrorMessage %%2155348075
BackupState 12
VolumesInfo <VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0"
BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0"
TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228"
DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0"
FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0"
/></VolumeInfo>
We aren’t really seeing anything that gives any hint on what the issue is.
Any ideas? Thanks in advance!We are trying to back up folders/files from 2 local drives (C: & D:), both of which have only 10% space used, and 100 GB free.
We are attempting to back the files up to a Remote Shared File (and there is 100+ GB free space out there).
If we try another network location, we receive the exact same error.
This is Windows Server 2012, not running Hyper-V and is a physical server not a VM.
Thank you for the link.
Looking in:
Event Viewer / Application and Service Logs / Microsoft / Windows / Backup / Operational
But it doesn’t seem to give any more details:
Log Name:
Microsoft-Windows-Backup
Source:
Microsoft-Windows-Backup
Date:
7/8/2013 8:00:12 PM
Event ID:
5
Task Category: None
Level:
Error
Keywords:
User:
SYSTEM
Computer:
servername.edu
Description:
The backup operation that started at '2013-07-09T02:00:06.273000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>3</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-09T02:00:12.872602100Z" />
<EventRecordID>30</EventRecordID>
<Correlation />
<Execution ProcessID="3028" ThreadID="3996" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>servername.edu</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTemplateID">{A421E864-A115-4288-8D12-F4878CF8A248}</Data>
<Data Name="HRESULT">0x8078006b</Data>
<Data Name="DetailedHRESULT">0x8004230f</Data>
<Data Name="ErrorMessage">%%2155348075</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTime">2013-07-09T02:00:06.273000000Z</Data>
<Data Name="BackupTarget">\\servername\BACKUP</Data>
<Data Name="NumOfVolumes">2</Data>
<Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0"
IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem
Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0"
NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo></Data>
<Data Name="SourceSnapStartTime">2013-07-09T02:00:06.289250300Z</Data>
<Data Name="SourceSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
<Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
<Data Name="BackupPreviousState">2</Data>
<Data Name="ComponentStatus"><ComponentStatus></ComponentStatus></Data>
<Data Name="ComponentInfo"><ComponentInfo></ComponentInfo></Data>
<Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup"><SystemState IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="BMR"><BMR IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="VssFullBackup">false</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">false</Data>
<Data Name="BackupSuccessLogPath">
</Data>
<Data Name="BackupFailureLogPath">
</Data>
<Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupFlags">0x9</Data>
<Data Name="ComponentInfoSummary"><ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" /></Data>
</EventData>
</Event> -
Error compiling movie - unknown error - encoding failed
I am running a 2.40 GHz Quad Core with 8GB RAM
I have a deadline on a video project in Premiere Pro CS4 with 4 video timelines and 8 audio timelines with many transitions and key frames with hours on two sequences of work completed and ready to export to an AVI file and burn a DVD. The 30 minute sequence with only 3 timelines converted to AVI file okay. The larger sequence with more timelines, keyframes, etc. will not export through Adobe Media Encoder for a Microsoft AVI file or an Uncompressed AVI file - getting the above error message each time. Getting same errors when exporting a dynamic link to Encore to burn a DVD.
The sequence acted funny when I loaded the fourth video timeline so I deleted it and waiting untill the completion of the sequence to add any of that fourth timeline to that sequence and I did not even try to load the fourth timeline that I wanted to add...
Here are the error messages I am getting:
- Source File: C:\Users\dbonnett\AppData\Local\Temp\Katie Hill Wedding V03_4.prproj
- Output File: C:\Users\dbonnett\Videos\2009-04-11, katie hill wedding\katie hill finished videos\Hill Ceremony Final.avi
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate:
- Encoding Time: 00:19:56
6/16/2009 7:29:23 PM : Encoding Failed
Error compiling movie.
Unknown error.
- Source File: C:\Users\dbonnett\AppData\Local\Temp\Katie Hill Wedding V03_5.prproj
- Output File: C:\Users\dbonnett\Videos\2009-04-11, katie hill wedding\katie hill finished videos\Hill Ceremony Final.avi
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate:
- Encoding Time: 00:16:23
6/16/2009 8:11:08 PM : Encoding Failed
Error compiling movie.
Unknown error.
I have been going back & forth with Adobe Support with troubleshooting advice. I am running a 2.40 GHz Quad Core, 8GB RAM - had to upgrade to Windows Vista 64-bit for computer to recognize more than 2GB RAM, had to purchase Premiere Production Premium CS4 because Adobe no longer supported Premiere Pro 2.0 & Adobe does not support Windows XP-64 bit (so Windows Vista was pushed down my throat...) I have followed the Adobe instructions to Optimize Windows Vista for Adobe Premiere Pro CS4, I have uninstalled and re-installed the full program more than once. I have defragmented my computer, I have performed the disk cleanup and deleted all temporary files, etc. to make sure my computer is running optimally.
I have read the other Adobe threads that talk about CS3 & earlier similar error messages, but have found nothing with this particular message. I have deleted the fourth timeline off of the video and tried to see if that would make it work, but it did not.
Does ANYBODY have any suggestions on how I can further trouble shoot to get this project out or know of a way that I can export this project to another program to get an AVI file and a DVD burned with custom menus...I am using a 1TB Hard drive with 300 GB free space. Yes, I always have to delete projects off to make room for new projects. I have 3 750GB hard drives in my computer in addition to the main C drive that I am using. Once a project is completed and a client is satisfied, I move the final AVI file off to one of the auxillary drives and delete the entire project from the C drive. Then I defragment, delete temp files, disk cleanup, you name it to get the drive ready to use for the next project. I have followed the Adobe protocol for all of this as well as my computer vendor. I got rid of 95 GB of temp stuff several days ago with the disk cleanup and another 45 GB after deleting another project off my computer... so looks like I am doing these things..please advise if you know of anything else.
In the meantime, I am going to try to export to the MPEG2 -DVD export to see if this will work. I did get an uncompressed file of 31 GB created which errored out at 24:24 minutes into the project and the AVI will not play so it is worthless so I am going to delete it. I went to the timeline at 24.24 minutes and there is nothing unusual about that portion of the clip. This is the largest and most tedious timelines of the project because it is stacked 3 video timelines high with just a a few pieces of the 4th timeline in the project. 24:24 on the timeline is just another keyframe of moving the keyframes up and down to show which video camera version I want visible in that portion of the video - fading in and out of the project with the key frames...
I will let you know if I can get an MPEG2 file. Will this be a good enough quality to put on a DVD. This is a standard NTSC 4:3 format video... -
Premiere Pro CS4 Export fails with Media Encoder CS4 "Encoding Failed"," Could Not Read From Source.
There has never been a history of Adobe CS3 installation on the brand new MAC Pro I am using prior to installing Master Collection CS4, despite other posts claiming that chief cause of this issue is a previous CS3, Beta or trial installations of previous versions. I simply had a straightforward installation of CS4 and have had trouble since day 1.
I have uninstalled and reinstalled Master CS4 three times, two times with the action script cleaner for CS4. I tried changing Adobe Cache folder locations to alternative drives. I ran shift start many times to correct any inconsistencies and corrected for permissions using disk utilities repeatedly. All updates have been installed and I am still getting the same error when exporting my timeline to Media Encoder CS4, be it a large High Definition project or a small one consisting of few stills.
No matter what presets I chose, the job appears as one of the items in the render qeuee of Media Encoder CS4 and sits there with the status WAITING until i hit Start Queue. When I do, it still says WAITING under Status and at the bottom corner of the window it reads : Loading "project name.prproj" and after an average of about 6 minutes, a yellow caution sign appears. No render whatsoever takes place. When I click on the yellow caution sign, it reads a log of all errors in connection with each job, including the ones that have gone before it. Here is one:
Start of the Error Paste
- Source File:/users/myname/Library/Caches/TemporaryItems/test.prproj
- Output File:/ users/my name/Documetns/Adobe/Premiere Pro/4.0/Sequence 01.mov
- Preset used :NTSC DV
- Video:
- Audio:
- Bitrate:
0 Encoding Time: 00:33:01
Sat Mar 21 17:12:25 2009 : Encoding failed
Could not read from the source. Please check if it has moved or been deleted.
END OF ERROR Paste
Please any gurus out there know how to troubleshoot this damn thing on Mac, I really appreciate it. I have not yet encountered any posts of Mac owners with no previous CS3 installation having this issue. I am in the middle of 3 projects with tight deadlines and need your urgent help. THANK YOU!Hello There,
I resolved the issue through a simple process of elimination. So simple in fact I wonder how I missed it. Since there has been no history of prior CS3 installation on this machine and every conceivable trick was applied to resolve the problem (refer to my original post earlier in the thread) ending in frustration, the problem had to reside in a factor or series of factors that were only present in this machine. Of the two remaining causes different in compare to other machines, I had to look into the possibility of any hardware and/or software conflicts. After all, this very same installation works perfectly fine on my colleague's Apple Macbook Pro and several Windows machines.
It turns out that I had installed Pro Tools on this machine that comes with all kinds of optional plug-ins in the so called ignition pack. One of these optional plug-ins is called IZOTOPE (three varieties include Spectron, Trash and another one that escapes my mind). They were all lite version licenses that would automatically pop up on their own when you would start a program where they had been residing. One such program where an association existed was indeed the Premiere. An annoying dialogue box directing you to buy the full version when you would start the premiere would refuse to go away. Sometimes it would even start on its own culminating in a a permanent dialogue box.
The cause of the problem was right before my eyes and I had overlooked it. Once uninstalled using IZOTOPE clean uninstaller on step 4, the problem was resolved. Projects are now loading very fast into the AME and encoding begins in earnest. I have never had any issues ever since.
Long story short, if you have any plug-ins specially the ones that are loading upon the start of any program or the ones that reside inside the premiere or the ones that start on their own independently, they could be one of the highly probable causes of this error. I have seen other similar posts complaining of plug in folders inside premiere that needed to be moved to resolve the issue for instance the ones that needed to be moved to AE folders. If you are a plug-in admirer, I would suggest to look into them seriously.
On the side note, many combination and causes may lead to the same error. I am not claiming that this is the solution for everyone.
It must also be noted that I applied the trick of creating a shortcut of Premiere (and naming it exactly as such) and dropped it into the Adobe Dynamic LInk folder (even though this was suggested for windows)and have changed the adobe Cache locations to an alternative folder on a separate drive. I haven't been able to establish conclusively if the latter steps are also essential in fixing the error on MAC but I can confirm that since the latter steps were taken before the uninstalling of Izotope plug-ins and i still had issues, probably uninstalling those plug ins or finding a way to move them to a place where they don't interfere (if you absolutely need to keep them) is the one essential step that solved the problem.
Hope this helps. -
MacBook Pro won't boot up. read error 0x7 failes to load a number of drivers?
Dear All,
Lately I am having quite a bit of trouble with my Late 2011 MacBook Pro. It seems to be stuck in a vicious circle of boot-ups.
Since a couple of days it is taking ages (like 5 min) to boot up, and today it just doesn't get to te "user-screen" anymore.
I have tried to boot it in safe-mode and tried to enter the repair utility, but those don't seem to work.
When I tried booting it in single-user mode, it told me it had "read error 0x7" and it fails to load a whole number of drives.
When I run a Fysical System Check, it tells me the Macintosh HD can not verified?
What can I possibly do to get back in there again? are all my documents lost?This may work if the drive is OK. If it's accessible but corrupted try the second procedure.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
And, it neither work consider my original suggestion. -
Encoding failed in "file name" with error: -43
Hi!
I've tried everything but still, after about 20 hours of encoding DVD Studio Pro just stoppes, saying "encoding failed in "file name" with error: -43". The movie is in DV PAL format and made in Final Cut Pro version 5. I'm using DVD Studio Pro 4.0. The movie is about 1 hour and 30 minutes long and I'm trying to put it on a double layer DVD. I've tried to shorten it (it was nearly 2 hours before), but that didn't help. I also tried to shorten it even more and put it on a single layer DVD, but still the same message.
So if somebody has any idea of how I can solve this problem, please let me know as soon as possible!
Thank you!Error -43 means "File not found." If you are compressing from a reference movie, make sure that all referenced movie clips are present on the disk and that permission settings are not preventing DVD Studio Pro from accessing them.
Error -1309 means "Out of bounds." This means that the source file is pretending to be bigger than it actually is.
So it sounds like there are issues with your source movie.
P.S. Compressor has a much better MPEG-2 encoder and I would recommend using that instead. -
Installed m4 crucial SSD and I cannot erase and format new drive. I get an error "wiping volume data to prevent future accidental probing failed." any suggestions? Thanks.
are you trying to format/erase it while it's in your Macbook?
I have 2 Crucial M4 SSD.
Connect via external USB. Boot your computer with your old hard drive and proceed with the erase feature if you're planning on cloning your drive. -
Help!! "Volume erase failed with the error"
I have no idea what to do ! My computer was running a bit slow and I wanted to get rid of any unwanted apps and files, so I backed up the files that I did want on an external drive. I then erased everything on my HD. Then I restarted it and attempted to reinstall the old apps from the cd that came with my computer but I couldn't. It takes me to the Utility Dock every time I restart it and when I try to install Lion back on, I can't click on the HD and it says it's 'locked'. When I try to reset it again or do anything at all it gives me a "Volume erase failed with the error" message. I can't do anything! Can anyone help???
Replace the hard drive.
If it can't be erased, that usually means something is seriously wrong with it. -
Hi,
I've created a storage pools of 44x 1TB SAS, my storage pool name is "DAS" with 39.1TB (35.8 TB Free Space)
I have a virtual disk named "iSCSI_DFS", Simple, Thin, 20TB with 3.05 TB Allocated
I've created volumes on that disk, NTFS, Thin, Different size.
I create iSCSI VIRTUAL DISKS on those Volumes, same size (my volumes are full)
I want to "extend" my volumes size... I click on my volume, Extend Volume, enter a new size (current is 162GB so I enter 200 and select GB) and click OK
The Volume status turn to "Extend failed" with "Error extending volume: Size Not Supported"
Can you help? I need to change my volumes size...
ThxI also could not get my partition to extend using the new Windows Server 2012 interface. Did you try to extend volume from the "computer management", "disk management" console? Get there from Administrator Tools - Computer Management. I
was able to extend my partition only from there. You need to first make sure you have available space on the disk. I had to delete an empty volume first before I was able to extend the partition. Hope this helps. Anthony :)
Thx !!
While in the Computer Management, I realised that my Disk was "Basic" and not "Dynamics", Extending using the Disk Management suggest to switch to Dynamics, and it's now working.
The error in the Server Manager should be "Unable to Extend : Your disk is Basic" or something like.
The Disk is a virtual disk on my Storage Pools.!!!
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