Encoding PP 5.5 clips in Media Encoder results in empty files
I have several short clips that I send from PP 5.5 to the que in ME.
When I start the que in ME several of the clips (they are about 2 - 5 sec each) are encoded correctly, but some clips are just blanks.
The "ready" files are about half the size of what they should have been, and it looks like it is only the background thta has been encoded.
When I just go back to the timeline and do the procedure for exporting again, they normally encode fine - withot me having to do any changes in settings or else.
This is quite anoying - what could be wrong?
Reagrds,
Håkan
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
5.5.0
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
No updates avalible
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
HDV MPEG
If you are getting error message(s), what is the full text of the error message(s)?
No error messages
What were you doing when the problem occurred?
Encoding the clip as said above
Has this ever worked before?
It works for several of the files, but some of them does not encode properly
What other software are you running?
None during editing and encoding
Do you have any third-party effects or codecs installed?
No
Are you using Mercury Playback Engine GPU Acceleration?
Yes
Does the problem only happen with your final output, with previews, or both?
Only final output. When clip is enoceded again, to replace the clip that did not encode, the encoding is ok, even if I did not do anychanges, just did it again
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Process: Adobe Media Encoder CC [956]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.1.0.174 (7.1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [308]
Responsible: Adobe Media Encoder CC [956]
User ID: 501
Date/Time: 2013-11-06 11:08:27.355 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: EA535573-58FB-9FAF-9F62-3868B47A6902
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x117ba5240: pointer being freed was not allocatedSure. Here you go:
Process: Adobe Media Encoder CC [3922]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.1.0.174 (7.1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [308]
Responsible: Adobe Media Encoder CC [3922]
User ID: 501
Date/Time: 2013-11-06 14:10:46.837 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: EA535573-58FB-9FAF-9F62-3868B47A6902
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x1176b3240: pointer being freed was not allocated
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff98205866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8eb0e35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff985f5bba abort + 125
3 libsystem_malloc.dylib 0x00007fff94020093 free + 411
4 com.apple.security 0x00007fff9487e21b FreeItemSet + 51
5 com.apple.security 0x00007fff9487d593 AuthorizationFreeItemSet + 9
6 com.redgiantsoftware.QuickLooks_AE 0x00000001176afa7c ShowMessageAlert(char const*) + 44540
7 com.redgiantsoftware.QuickLooks_AE 0x00000001176ac8ca ShowMessageAlert(char const*) + 31818
8 com.redgiantsoftware.QuickLooks_AE 0x00000001176a5690 ShowMessageAlert(char const*) + 2576
9 com.redgiantsoftware.QuickLooks_AE 0x0000000117694b4d AELookSuitePlugin::globalSetup() + 877
10 com.redgiantsoftware.QuickLooks_AE 0x000000011769bddc AEPluginBase::doCmd(int) + 844
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12 com.adobe.VideoFilterHost.framework 0x0000000103d647cc ML::AEVideoFilterModule::CallModule(int, PF_InData*, PF_OutData*, PF_ParamDef**, PF_LayerDef*, void*, bool) + 396
13 com.adobe.VideoFilterHost.framework 0x0000000103d642e8 ML::AEVideoFilterModule::GlobalSetup(bool) + 312
14 com.adobe.VideoFilterHost.framework 0x0000000103d6404b ML::AEVideoFilterModule::SetupFilter() + 75
15 com.adobe.VideoFilterHost.framework 0x0000000103d61c41 ML::AEVideoFilterFactory::CreateUnknownImpl(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin>, int, int&) + 689
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21 com.adobe.ame.application 0x000000010003bf5b AME::app::MCInitializer::LoadPlugins() + 1419
22 com.adobe.ame.application 0x000000010003f79e AME::app::MCInitializer::MCInitializer() + 11870
23 com.adobe.ame.application 0x0000000100025a7c AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 764
24 com.adobe.ame.application 0x000000010000955a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
25 com.adobe.exo.framework 0x000000010507a78a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
26 com.adobe.ame.application 0x0000000100012998 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
27 com.adobe.ame.application 0x0000000100054e08 main + 424
28 com.adobe.ame.application 0x0000000100002ff4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff98206662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9521043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff95210152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff98205e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb11fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff98205e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb11fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff98205e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb11fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9820664a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010098d11c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x000000010098cdc7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x000000010098c938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x000000010097c5b7 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x000000010097c069 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
7 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x000000010098ccdb boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvatransport.framework 0x000000010098c938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x000000010098c6ea boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
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6 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a27638d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010026ec5c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x000000010026cc40 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010025eddc boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100269bc3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a27638d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010026ec5c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x000000010026cc40 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010025eddc boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100269bc3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.adobe.ImporterF65.framework 0x0000000111b04016 void boost::condition_variable_any::wait<boost::mutex>(boost::mutex&) + 70
3 com.adobe.ImporterF65.framework 0x0000000111b15223 RequestManager::decodeFunc(void*) + 275
4 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
5 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.adobe.ImporterF65.framework 0x0000000111b04016 void boost::condition_variable_any::wait<boost::mutex>(boost::mutex&) + 70
3 com.adobe.ImporterF65.framework 0x0000000111b15223 RequestManager::decodeFunc(void*) + 275
4 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
5 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a27638d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010026ec5c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x000000010026cc40 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010025eddc boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100269bc3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a275a1f MPWaitForEvent + 187
5 com.redgiantsoftware.QuickLooksRenderer 0x000000011794bf20 RenderTask(void*) + 48
6 com.apple.CoreServices.CarbonCore 0x00007fff9a27690b PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ce69310 rcx: 0x00007fff5fbfc288 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfc2b0 rsp: 0x00007fff5fbfc288
r8: 0x00000000ffffffc0 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00000001095d0000 r13: 0x000000010a824200 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x00007fff98205866 rfl: 0x0000000000000206 cr2: 0x000000010e0ff000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x100096fff +com.adobe.ame.application (7.1.0.174 - 7.1.0) <028A3A44-2751-30BA-B550-016895A4C9C2> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
0x100153000 - 0x100155fff +com.adobe.boost_system.framework (7.1.0 - 7.1.0.174) <7841460E-C2AA-38B9-B55E-A33360E44E4E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10015e000 - 0x100164ff7 +com.adobe.boost_date_time.framework (7.1.0 - 7.1.0.174) <193516FD-903A-3D3B-AA24-C1A6ECBCB58C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10017b000 - 0x100188ff7 +com.adobe.boost_threads.framework (7.1.0 - 7.1.0.174) <9CFDD59B-795F-3240-A2A4-B3A333740B0B> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1001a6000 - 0x100407fff +com.adobe.dvacore.framework (7.1.0 - 7.1.0.174) <EEB1D056-D96C-3FD9-B584-27805E1ED454> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10062c000 - 0x10065bfff +com.adobe.dvamediatypes.framework (7.1.0 - 7.1.0.174) <D5918A81-EBBE-34DF-9088-B240641D2D68> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x10068d000 - 0x10074cff7 +com.adobe.dvaaudiofilterhost.framework (7.1.0 - 7.1.0.174) <A29971A6-2B5F-3DDD-B81A-DDE699FA5E56> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaaudiofilterhost.framework/Versions/A/dvaaudiofilterhost
0x100836000 - 0x10083afff +com.adobe.PRM.framework (7.1.0 - 7.1.0.174) <E3F6AE4B-0228-3048-A0C4-9106742BDF0E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x100848000 - 0x100894fff +com.adobe.ASLFoundation.framework (7.1.0 - 7.1.0.174) <C59755A8-E4C2-35E4-82D0-18CD19FD67AC> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1008fd000 - 0x10090dff7 +com.adobe.ASLMessaging.framework (7.1.0 - 7.1.0.174) <389EFE7F-1EFF-3397-BCA6-0E36950FF73A> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x100929000 - 0x10092cfff +com.adobe.Memory.framework (7.1.0 - 7.1.0.174) <0DFAB8E9-2AAA-3231-85B9-A9D9F2C0FB06> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x100935000 - 0x100945fff +com.adobe.ASLUnitTesting.framework (7.1.0 - 7.1.0.174) <EEA816C0-18F0-34F5-AAFA-A2D407A1F9DE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x100964000 - 0x1009c8ff7 +com.adobe.dvatransport.framework (7.1.0 - 7.1.0.174) <7ACB4B6D-0E30-3D0D-85DC-5CE733822782> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x100a5d000 - 0x100a8afff +com.adobe.dvamarshal.framework (7.1.0 - 7.1.0.174) <198A9B66-544D-33A0-BB03-CDCB80D1840D> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x100ad3000 - 0x100ce4fff +com.adobe.dynamiclink.framework (7.1.0 - 7.1.0.174) <7A97B07D-EE76-3C4F-8907-12AD2FD4830E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x100f2c000 - 0x100fb1ff7 +com.adobe.MediaFoundation.framework (7.1.0 - 7.1.0.174) <80265987-F1BD-3C6B-A229-7B33531D4894> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x101063000 - 0x1010f1fff +com.adobe.AudioRenderer.framework (7.1.0 - 7.1.0.174) <E6590359-33D5-3F9D-A737-84B6425D46CE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
0x1011a6000 - 0x1012a8fff +com.adobe.dvacaptioning.framework (7.1.0 - 7.1.0.174) <335E5BA7-E42B-318A-80F2-97CD229D3EB0> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
0x101388000 - 0x1013e4ff7 +com.adobe.dvatemporalxmp.framework (7.1.0 - 7.1.0.174) <96D90473-2D25-358F-990A-FD7D22E2CA57> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
0x10141b000 - 0x101427fff +com.adobe.boost_signals.framework (7.1.0 - 7.1.0.174) <A02DBF99-2D99-3D9F-8C1D-89400F8177BE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x101442000 - 0x1014afff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 21 - 79.154051) <8B7EC38A-5BDE-3469-81AF-E8859B364533> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1014e2000 - 0x1015eefff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 76 - 79.154051) <C50D939F-9869-3C7E-9A72-75EC3CBC2350> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x10169f000 - 0x10172dff7 +com.adobe.dvametadata.framework (7.1.0 - 7.1.0.174) <5503A8D1-FC44-3C05-A6D0-E09A70495579> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvametadata.framework/Versions/A/dvametadata
0x1017e8000 - 0x1025a0ff7 +com.adobe.Backend.framework (7.1.0 - 7.1.0.174) <E55FE927-6B1E-3C01-83C9-0F56A82FF5DF> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/Backend.framework/Versions/A/Backend
0x103240000 - 0x10327dfff +com.adobe.MLFoundation.framework (7.1.0 - 7.1.0.174) <96AD938A-F9A4-3C73-B3A9-6095C8654ABF> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MLFoundation.framework/Versions/A/MLFoundation
0x1032e3000 - 0x1033dcfe7 +com.adobe.ImageRenderer.framework (7.1.0 - 7.1.0.174) <A9E42666-8826-3F47-8087-42FFC8AA690F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ImageRenderer.framework/Versions/A/ImageRenderer
0x103530000 - 0x1035acfff +com.adobe.VideoFrame.framework (7.1.0 - 7.1.0.174) <CBAEAF6C-8026-3E52-A97C-6B5862BFDE8A> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/VideoFrame.framework/Versions/A/VideoFrame
0x103628000 - 0x103663fff +com.adobe.PluginSupport.framework (7.1.0 - 7.1.0.174) <608D4C01-596A-3AD6-BA38-1C5645AF6110> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/PluginSupport.framework/Versions/A/PluginSupport
0x1036ab000 - 0x1036d4ff7 +com.adobe.SweetPeaSupport.framework (7.1.0 - 7.1.0.174) <9A2D9FA1-1409-36E8-B51E-63D27B1064A3> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/SweetPeaSupport.framework/Versions/A/SweetPeaSupport
0x103713000 - 0x103827fff +com.adobe.VideoRenderer.framework (7.1.0 - 7.1.0.174) <E116FD3A-E329-3354-A0F7-AE33E172A866> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/VideoRenderer.framework/Versions/A/VideoRenderer
0x10395f000 - 0x1039a7ff7 +com.adobe.AudioSupport.framework (7.1.0 - 7.1.0.174) <CDA29FB9-3EAA-367D-8E64-614452511EF0> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AudioSupport.framework/Versions/A/AudioSupport
0x1039f6000 - 0x1039faff7 +com.adobe.MediaUtils.framework (7.1.0 - 7.1.0.174) <8E7A61B8-3813-3B4C-9C5E-24F7710EE44E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MediaUtils.framework/Versions/A/MediaUtils
0x103a04000 - 0x103b97fff +com.adobe.ImporterHost.framework (7.1.0 - 7.1.0.174) <D3D39C00-B1B9-3B7E-88CF-47226E536AD9> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ImporterHost.framework/Versions/A/ImporterHost
0x103d39000 - 0x103e23ff7 +com.adobe.VideoFilterHost.framework (7.1.0 - 7.1.0.174) <6E08D7A3-CA81-3E7C-9BCF-C5A28BA2DA33> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/VideoFilterHost.framework/Versions/A/VideoFilterHost
0x103f0f000 - 0x103f7afff +com.adobe.TimeWarpFilter.framework (7.1.0 - 7.1.0.174) <4EC1AE7D-0A13-367D-8245-D06A1DAA101D> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/TimeWarpFilter.framework/Versions/A/TimeWarpFilter
0x103fe9000 - 0x104495fff +com.adobe.dvaui.framework (7.1.0 - 7.1.0.174) <53EFBCD5-4EBE-3EA2-968E-EA688999F8AB> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x104a8f000 - 0x104b50ff7 +com.adobe.dvaeve.framework (7.1.0 - 7.1.0.174) <D2F44F11-9CE8-3972-89A3-08F60513E951> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaeve.framework/Versions/A/dvaeve
0x104ca1000 - 0x104cf2fff +com.adobe.MediaCoreUI.framework (7.1.0 - 7.1.0.174) <0E671AD8-A9D1-3E5F-9B6B-36CCC3617D54> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MediaCoreUI.framework/Versions/A/MediaCoreUI
0x104d5a000 - 0x104e4afff +com.adobe.amtlib (7.0.0.239 - 7.0.0.239) <DD2B7FB8-218F-38CA-9D7E-1088A0DE00E1> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x104e5d000 - 0x104e79ff7 +com.adobe.AMEAppFoundation.framework (7.1.0 - 7.1.0.174) <97744C5E-7C7B-3C5E-A49F-49EC967ECEC9> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AMEAppFoundation.framework/Versions/A/AMEAppFoundation
0x104eac000 - 0x104f68ff7 +com.adobe.dvaworkspace.framework (7.1.0 - 7.1.0.174) <6814A0E6-D294-3BD3-AB7F-64D6E791517F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x105078000 - 0x105142fff +com.adobe.exo.framework (7.1.0 - 7.1.0.174) <C5D9B396-61C7-356C-8EDC-A1278FF720C4> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x10529d000 - 0x105376fff +com.adobe.ExporterHost.framework (7.1.0 - 7.1.0.174) <582BEC4B-6EA0-3392-BC16-EAEBB4230593> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ExporterHost.framework/Versions/A/ExporterHost
0x105467000 - 0x10552cfff +com.adobe.AMEWrapper.framework (7.1.0 - 7.1.0.174) <F0EA6E58-8EFC-371F-BDF8-C4FD3D0F1249> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AMEWrapper.framework/Versions/A/AMEWrapper
0x1055e2000 - 0x105709ff7 +com.adobe.EncoderHost.framework (7.1.0 - 7.1.0.174) <E6B53C3A-08B8-38AD-B1F5-255BA27F4EBB> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/EncoderHost.framework/Versions/A/EncoderHost
0x105837000 - 0x1058a4fff +com.adobe.ScriptLayer.framework (7.1.0 - 7.1.0.174) <8379AD4A-8E7A-3BE7-A7B4-82DAAC0BBEC8> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ScriptLayer.framework/Versions/A/ScriptLayer
0x1058f5000 - 0x1059a0ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.31475) <9376532A-D1AD-3AAF-835D-128478C235AE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x1059e5000 - 0x105aa3fff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.31475) <07E6488A-6586-3138-9990-5DC031349EE5> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x105af3000 - 0x105bd8fff +com.adobe.Batch.framework (7.1.0 - 7.1.0.174) <2E0C2CA5-447F-3D4B-9FF8-3706AA2EE340> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/Batch.framework/Versions/A/Batch
0x105d16000 - 0x105d5bfff +com.adobe.dynamiclinkui.framework (7.1.0 - 7.1.0.174) <4356361C-058A-32C1-ACF9-BED97C5B1F6C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dynamiclinkui.framework/Versions/A/dynamiclinkui
0x105dd6000 - 0x106017fff +com.adobe.AMEFrontend.framework (7.1.0 - 7.1.0.174) <747FD267-DD1A-354E-9C78-84C21DC53880> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AMEFrontend.framework/Versions/A/AMEFrontend
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0x1070d3000 - 0x107217fff +com.adobe.ACE (AdobeACE 2.20.02.31468 - 2.20.02.31468) <C55A913C-8009-3A56-BF49-723C61D9444D> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10722a000 - 0x10755dfff +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <AB76DEB5-7698-3F64-8653-3C14504101C1> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x1075ee000 - 0x1078fffff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x123480000000 - 0x123480294ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <3133F944-09A8-3B30-B8B0-1C68FC2119F2> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRadeonX3000GLD river
0x7fff632c6000 - 0x7fff632f9817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8cacf000 - 0x7fff8cae8ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8cb1f000 - 0x7fff8cb32ff7 com.apple.AppContainer (3.0 - 1) <A90C058D-46E8-3BAB-AF17-AF9C7C273069> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x7fff8cb33000 - 0x7fff8cb58ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8cb7b000 - 0x7fff8cb7fff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8cb80000 - 0x7fff8cc0bfff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff8cc16000 - 0x7fff8cc3afff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff8ccec000 - 0x7fff8ccf3fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8ccf4000 - 0x7fff8cdd8fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8cdd9000 - 0x7fff8ce00ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8ce01000 - 0x7fff8ce12ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8ce13000 - 0x7fff8ce15fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8ce16000 - 0x7fff8cf84ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff8cf85000 - 0x7fff8d035ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff8d1f4000 - 0x7fff8d20dff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8d20e000 - 0x7fff8d218fff com.apple.AppSandbox (3.0 - 1) <55717299-8164-3D79-918F-BD64706735CF> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8d219000 - 0x7fff8d37ffff libGLProgrammability.dylib (9.0.83) <9C97E814-F674-30F8-8C2D-C45FC1E7D934> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x7fff8d380000 - 0x7fff8d397fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff8d398000 - 0x7fff8d550ff3 libicucore.A.dylib (511.25) <3ED7B656-416E-3071-AEC8-E85C90232F78> /usr/lib/libicucore.A.dylib
0x7fff8d551000 - 0x7fff8d640fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8d65d000 - 0x7fff8d77fff1 com.apple.avfoundation (2.0 - 651.12) <03E595B7-A559-3D4D-90E9-BCA603E3A39E> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8d782000 - 0x7fff8d7f5ffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff8d7f6000 - 0x7fff8d825ff5 com.apple.GSS (4.0 - 2.0) <ED98D992-CC14-39F3-9ABC-8D7F986487CC> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8d826000 - 0x7fff8d92bfff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8d997000 - 0x7fff8d9fbff3 com.apple.datadetec -
Media Encoder CC keeps crashing on launch
Mac Pro
Processor 2x2.8 GHz Quad-Core Intel Xeon
Memory 22 GB 800 MHz DDR2 2048 MB
Graphics NVIDIA Quadro 4000 2048 MB
Software Mac OS X Lion 10.7.5
Media Encoder version 7.2.2
Hello,
Media Encoder CC was working fine when I bought it two weeks ago, but now it quits unexpectedly upon launch. Does anyone have any suggestions on how to resolve this problem? Does the fact that my Creative Cloud Installer "is no longer functioning" have anything to do with it? I have uninstalled it (CC Installer) numerous times and reinstalled to no avail. I should note that the CC installer did not install all of the CC applications it was supposed to.
Steps I have already tried:
• Holding down the Shift key on launch
• Making sure Sharing & Permissions for myself are set to Read/Write
• Updating software
• Trashing Permissions
Thank YouThis thread suggests (for Windows 8 and I assume the same issue for Windows 7) holding the SHIFT key while executing AME. This resets the preferences, and worked for me when I had this issue.
Adobe Media Encoder CC Crashing on Startup (W8) -
Media Encoder CC crashes on startup
I just bought and installed the lasted version of the CS suite through the cloud. Everything else seems to be working so far, except Media Encoder CC. When I downloaded all of the software, it came with both Media Encoder CC and CS6. CS6 works just fine. CC keeps crashing on start up.
Specs:
17" Macbook Pro
version 10.6.8 - with the lastest security updates and patches
3.06 GHZ intel Core 2 Duo
4GB 1067 MHZ DDR3 - I am working on getting an upgrade to 8GB. Waiting on the RAM
on my PCI bus - NVIDIA GeForce 9400M with 256 MB vRAM
on my PCIe bus - NVIDIA GeForce 9600M GT with 512MB vRAM
Media Encoder CC version 7.0.1
As I said, everything including Media Encoder CS6 works fine. They open, I can do stuff, save, and close. But when I try to start up Media Encoder CC, I get the splash screen, then a Problem Report for Adobe Media Encoder CC. The details of the message are as follows:
Process:
Adobe Media Encoder CC [13721]
Path:
/Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier:
com.adobe.ame.application
Version:
Code Type:
X86-64 (Native)
Parent Process: launchd [108]
Date/Time:
2013-07-14 18:31:10.844 -0400
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
313569 sec
Crashes Since Last Report:
7
Per-App Crashes Since Last Report: 5
Anonymous UUID:
97878AE6-EEAB-4FC0-9C85-55C1505AB383
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libcurl.4.dylib
Referenced from: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/../Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
Reason: Incompatible library version: dvacaptioning requires version 7.0.0 or later, but libcurl.4.dylib provides version 6.0.0
Binary Images:
0x7fff5fc00000 -
0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 5
Other than the spect on my machine, I have no idea what that means. I looked at the reason in the middle of all that, but it doesn't make sense. Why would it be looking for older versions of the libraries if it's a new version of the software? Also, the interesting thing to note is that in the chart it reports 7 crashes. That corresponds with the number of times I've tried to open the app. Please help!!
Thanks in advanced!HI, I see you are using 10.6.8 Os. AME CC requires 10.7 or later like Premiere Pro and AE.
http://www.adobe.com/products/premiere/tech-specs.html
Installer would normally stop or at least give you warning when installing on 10.6 OS.
AME CS6 does work on 10.6, so I recommend you use CS6 until you update to 10.7 or later.
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