Encoding problems in email while on Windows Mail app

Hello.
I have a question concerning email and encoding problems in the Windows Mail App in Windows 8.1. I have encountered a problem with an email I received, while reading, I see strange ASCII characters in one email. I have never encountered it in
my web browsers nor Gmail, just the Mail App.
I was referred to come here when I had asked a similar question there:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-ecoms/strange-foreign-ascii-characters-appearing-in/911f8a44-c302-4fa1-bcaa-3297b32d9120
I don't know which forum to go to so I picked here.
Is there any way that it can be resolved. I tried to troubleshoot, nothing worked; I even synched, to no avail.
I look forward to a response.
JB

Hi JB,
The responder on answers was a bit confused. The MSDN forums are for developers to discuss writing their own apps. We cannot help with problems using Windows or its built-in apps.
If the folks on answers cannot help then you may need to open a support incident. See
http://support.microsoft.com , or the folks on answers may be able to direct you to the specific page for the Windows Mail app.
--Rob

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