Encore 1.5 shuts down when transcoding. Any ideas?

Hi,
When I build a DVD in Encore the program shuts down during transcoding. I get no warning messages, it simply disappears from my screen so that I am back to the desktop. Any ideas?

Essexmw wrote:
Hi Guys,
Sorry for the delay in getting this info to you but here goes.
OS: Windows XP SP2
Specs:
CPU: Intel Pentium 4E, 3000
RAM: 1024mb DDR SDRAM
GRAPHICS: Matrox Graphics Millennium G450 AGP, 3D Accelerator - Matrox G450
Software:
Premiere Pro 1.5
Encore 1.5
Audition 1.5
Photoshop CS2
Digi-rostrum
Power DVD
Nero
The pc is a dedicated editing suite
Please let me know if you need any more info.
Many thanks
Hello.
I have an installation of Encore 1.5 with a Matrox Parhelia card (not a 450) and can attest to the fact that this one works.
However, there are possible things that may be causing your troubles, so I would like to know a couple of things please.
1 - Has Encore ever transcoded properly for you?
2 - If yes, then when did this problem start happening? IE have you installed any new software at all or even installed any OS updates recently?
3 - If No to question One, (and this might sound silly, but bear with me) what mouse drivers do you use, and what graphics drivers do you use?
Also, do you ever get any green blobs & blocks in the preview window?
4 - Do you have any of the utilities listed at http://forums.adobe.com/thread/398769?tstart=0 installed?
5 - (finally) do you have any DivX or XviD codecs installed? These used to cause terrible trouble with Encore.
What I'm trying to work out here is how long this has been happening for, and what happened to trigger this behaviour if it is something new.
I can try to repro any project settings you have with a working 1.5 installation here.
The good news is that it really should be possible to sort this out. It just might take a little time.....

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      edi: 0x026e3200  esi: 0x02286a00  ebp: 0xbfffdea8  esp: 0xbfffde80
       ss: 0x0000001f  efl: 0x00010206  eip: 0x006fa19e   cs: 0x00000017
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