Encore 5.5

How to delete a video button in adobe encore. I have a button attach to button 1 which brings me back to the menu. I want the dvd to play though all 6 chapters.

Click on the button - look at the properties tab - make certain that 'link' is set to the timeline that plays the full movie.
Or if you already have a button that does that and you just want this extra button you described in your post to go away - Select the button - Edit - Clear
Or if you don't want any buttons at all - select the dvd icon in the flow chart and set the full movie timeline to be first play in the properties tab.

Similar Messages

Encore WT8 - screen Mirroring on TV does not work

Hello,
I have a KDL42-W653A television which supports screen mirroring over WiFi.
However, I cannot get it to work with the Toshiba Encore W8 tablet.
The tablet detects the television, I enter the number, but the television never shows the tablet's screen.
Both the television and the tablet are on the latest firmware.
Another thread indicates there is an update for HDMI in January. I hope that covers this too.
Anwar

Hi
> I have a KDL42-W653A television which supports screen mirroring over WiFi.
By mirroring over WiFi what technology you mean exactly?
Miracast, Intel WiDi, DisplayLink?
Toshiba Encore supports *Miracast*
To use Miracase both devices needs to support this technology.
Then you can connect to external display very easy:
Tab Settings -> Change PC settings -> PC and devices -> Devices
Here you have to Add a device and you tablet will start searching for a Miracast devices
After the connection has been established, the name of the Miracast device will appear under Projectors
Did you test the video output connecting the table to the TV with an micro-HDMI cable?
Does it work?
Here is also an nice youtube video about the Toshiba Encore WT8 screen output options
http://www.youtube.com/watch?v=kBmInOnrS2U

HDMI Output not work on Encore Tablet

Hi guys,
First post and a new user of the Toshiba Encore.
Some background - I had a faulty Encore previously, but it would connect to my HDMI screen. The replacement, now 3 weeks old, works perfectly, except yesterday I tried HDMI out for sound (to an HDMI amplifier) but nothing. And then I decided to see if it would do HDMI out video - and nothing.
I plugged in the same cable that worked on the faulty tablet and to the same screen. I hit the devices charm and duplicated (and even tried extending) the screen. Nothing. I tried both HDMI ports on the screen. Nothing.
The last (faulty) tablet would make the sound that a new device was installed when I plugged HDMI in. This one makes no sounds. It's like the HDMI port isn't connected at all.
What advice would you give? I have downloaded all BIOS and Windows updates. I used the Intel update tool and everything is current. So what could I try to troubleshoot to get this to go?
Will happily provide more info if needed.
Cheers

This HDMI connection still does not work. It only shows on the TV not on both. I have spoken to Toshiba Software and they have a fix which are some special tools at a one off charge of £84. They say the problem is to do with the HDMI only sending at 30 Hz and the TV being at 60Hz. They also say the fix will provide mirroring as the resolution of the TV and Encore are not compatible. As I only paid £177 for Encore I am reluctant to pay such a high amount. They also advised that you must be connected with the mains adaptor because the battery is not powerful enough to sustain the signal. My laptop works fine and I have a new HDMI cable for Encore.
Any further thoughts?

Encore can't burn more than one DVD at a time: Sense Code 56400

For a long time now I've been unable to burn multiple DVD's at a time. I burn more than one and I get an error and have to make a coaster out of yet another DVD
I just upgraded to 24 gb of DDR3 PC 1600 RAM, I have an 6 Core Processor, I have 7.8 on everything accept my hard drive which is 7.0 out of 7.9 according to my Windows 7 Pro. 64 bit system.
I have 2 different DVD burners, one is a blu-ray burner too. I have the same issues, only different error readings it seems, on both drives. The first drive didn't burn even one for some reason so I tried the second. The second drive would burned 3 and on the fourth I got the errors' which I've included screen shots of below. I was surprised I got through three before I got to this error. By the end of the week I have a large project I need to make 30 DVD's of. HELP!!!!!
A long time ago on my older machine I had similar problems and I went through different drives and discs until I seemed to come up with the magic combination which seemed to be a Plextor burner and Verbatim. But, then i got a bad batch of verbatim and tried Maxell and used those successfully for a while. Right now I'm using what a friend gave me, TDK's. I'm wondering if that's what the problem is... HELP!!!!

I have managed to get it to work consistently now. I just burned 20 DVD's without a problem.
I tried everything you suggested except the imageburn software. I didn't like that site, I was too anxious to try and figure out where to download that software in the midst of all the advertisements on that site.
After clearing out everything in startup and services except what I needed I still wasn't able to burn successfully. Finally I went and purchased some Verbatim DVD-R discs and wahlah! Actually, after the first try with the verbatim I had an error code when trying to burn with Encore. So, I created and image file as you suggested and then I used Cyberlink's Power2Go to burn the image file and from there on it seems everything is solid.
I think the biggest problem was using TDK discs. I came to the realization a few years ago that certain disks are not as predictable as others and that verbatim and maxell seem to be the best. I did get one bad batch of verbatim though one time and that's when I switched to Maxell. My friend gave me 200 of the TDK's and I've been having problems ever since. But, I wasn't sure what it was exactly because he gave me those around the same time I rebuilt my system.
I had also found the Plextor seems to be the best bet for burners. But, I had been using an HP one lately and thought maybe that was the problem. However, now it seems to be fine.
I really don't know what fixed it. I mean, nothing definitely worked until I started using the Verbatim today. But, that first verbatim erroring perplexed me. I had done some other things too, like removed some programs, like a bunch of HP printer crap. I even removed my virus software, Window Security Essentials. I just reinstalled it so now I'm wondering if I can burn as consistently. I had seen somewhere where someone said they removed Windows' Defender to get theirs working.
Anyways, I guess what I need to do is format my main hard drive, only put adobe stuff on it, and then take my old computer set it up for everything else. That'll probably be the best thing to do... If I have anymore problems like this I'm doing that right away!

Error message when opening Encore

Hi there. I have been working with CS5 just fine for several weeks now and have burned several different projects without issues. However, when I opened up Encore this morning to start building a DVD, I got this message: Adobe Encore.exe - No Disk. There is no disk in the drive. Please insert a disk into drive \Device\Harddisk5\DR5.
My options to this error message is "Cancel", "Try Again", and "Continue". At some point or another, I have hit every one of these buttons and after several clicks, the message dissappears. I then try to open my project and it loads to 6% before becoming non-responsive. I've loaded several different ones of different sizes and still the same thing. I have reinstalled Encore - no change. I have restarted my computer - no change. Pro is working just fine and have had no errors with it today. One other error message I have gotten is the same except it says at the top of the box "PProHeadless.exe - No Disk".
Any ideas? As I said above, this computer has not had an issue before and nothing as been done to this since the last time we successfully built and burned a DVD (no new software/hardware, etc).
Running Windows 7 64-bit

I am not sure what to check for in regards to the Windows Event Viewer...
Me either, but once upon a time, the application involved was not what I thought, and I was able to quickly solve the problem. The application is one of the things a windows event log identifies. I suspect you are seeing the application that is identified in the header for the error window that pops up (encore.exe and pproheadless.exe), but perhaps not.
I would also look for other errors in the logs, that may not be popping up, involving the drive info you saw.
I would look first in the Windows Logs -> Application.
I suspect a non-Encore cause (e.g. a windows update) that fouled something up.
I would also treat this as an Encore crash that is not limited to a corrupted project:
Troubleshoot system errors and freezes | Adobe software on Windows
http://kb2.adobe.com/cps/822/cpsid_82252.html
I would start by resetting preferences and also running as administrator.

Blue screen of death on Toshiba P755-S5375 with ADOBE ENCORE CS6

I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
Manufacturer: Toshiba
Manufacturer Part Number: PSAY1U-05U027
Product Line: Satellite
Product Series: P755
Product Model: P755-S5375
Product Name: Satellite P755-S5375 Notebook
Product Type: Notebook
Processor Manufacturer: Intel
Processor Type: Core i7
Processor Model: i7-2670QM
Processor Speed: 2.20 GHz
Processor Core: Quad-core (4 Core)
Cache: 6 MB
Chipset Manufacturer: Intel
Chipset Model: HM65 Express
Standard Memory: 4 GB
Memory Technology: DDR3 SDRAM
Memory Standard: DDR3-1333/PC3-10600
Number of Total Memory Slots: 2
Hard Drive Capacity: 500 GB
Screen Size: 15.6"
Display Screen Type: Active Matrix TFT Color LCD
Aspect Ratio: 16:9
Screen Mode: WXGA
Backlight Technology: LED
Screen Resolution: 1366 x 768
Graphics Controller Manufacturer: Intel
Graphics Controller Model: HD 3000
Graphics Memory Capacity: 1.65 GB
Graphics Memory Accessibility: Shared
Ethernet Technology: Fast Ethernet
Wi-Fi: Yes
Wi-Fi Standard: IEEE 802.11b/g/n
Webcam: Yes
Operating System: Genuine Windows 7 Home Premium with SP1
Operating System Architecture: 64-bit
Pointing Device Type: TouchPad
Number of Cells: 6-cell
Battery Chemistry: Lithium Ion (Li-Ion)
Width: 15.0"
Depth: 9.8"
Weight (Approximate): 5.40 lb
Package Contents:
Satellite P755-S5375 Notebook
Lithium Ion Battery
AC Adapter
Green Compliant: Yes
Green Compliance Certificate/Authority: RoHS
Installed programs:
Name                                                            Version
Microsoft Application Error Reporting                           12.0.6015.5000
Microsoft Office Click-to-Run 2010                              14.0.4763.1000
Microsoft Office 2010                                           14.0.4763.1000
Windows Live Essentials                                         15.4.3502.0922
Apple Application Support                                       2.1.7
Windows Live Writer                                             15.4.3502.0922
Microsoft_VC90_MFCLOC_x86                                       1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application                                  2.0.3.3
Windows Live Messenger                                          15.4.3538.0513
Microsoft_VC90_CRT_x86                                          1.00.0000
Google Toolbar for Internet Explorer                            1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219     10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219     10.0.40219
Toshiba Online Backup                                           2.0.0.31
TOSHIBA ReelTime                                                1.7.21.64
Windows Live Remote Client Resources                            15.4.5722.2
Windows Live SOXE Definitions                                   15.4.3502.0922
Adobe AIR                                                       3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2
Windows Live Communications Platform                            15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
Apple Software Update                                           2.1.3.127
Windows Live UX Platform Language Pack                          15.4.3508.1109
Windows Live Photo Gallery                                      15.4.3502.0922
bl                                                              1.0.0
Windows Live Mail                                               15.4.3502.0922
Java(TM) 6 Update 25                                            6.0.250
MSVCRT_amd64                                                    15.4.2862.0708
TOSHIBA Face Recognition                                        3.1.17.64
ph                                                              1.0.0
Adobe Widget Browser                                            2.0.348
Windows Live Writer                                            15.4.3502.0922
Mesh Runtime                                                    15.4.5722.2
TOSHIBA Supervisor Password                                     1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1
Adobe Reader X MUI                                              10.0.0
TOSHIBA Media Controller Plug-in                                1.0.7.5
Windows Live Photo Gallery                                      15.4.3502.0922
Windows Live Photo Common                                       15.4.3502.0922
Label@Once 1.0                                                  1.0
PDF Settings CS6                                                11.0
Toshiba Book Place                                              2.2.7530
Windows Live PIMT Platform                                      15.4.3508.1109
TOSHIBA Wireless LAN Indicator                                  1.0.5
D3DX10                                                          15.4.2368.0902
Utility Common Driver                                           1.0.52.3C
Junk Mail filter update                                         15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
TOSHIBA HDD/SSD Alert                                           3.1.64.9
Windows Live Remote Service                                     15.4.5722.2
Toshiba App Place                                               1.0.6.3
Windows Live Mesh                                               15.4.3502.0922
Windows Live Language Selector                                  15.4.3538.0513
QuickTime                                                       7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0
TOSHIBA Value Added Package                                     1.6.1.64
Microsoft_VC80_CRT_x86                                          8.0.50727.4053
Google Update Helper                                            1.3.21.111
TOSHIBA HDD Protection                                          2.2.2.15
7-Zip 9.20 (x64 edition)                                        9.20.00.0
TOSHIBA PC Health Monitor                                       1.7.9.64
Windows Live Mail                                               15.4.3502.0922
Adobe Help Manager                                              4.0.244
MSVCRT                                                          15.4.2862.0708
Windows Live Remote Client                                      15.4.5722.2
Blackmagic ATEM Switchers                                       3.0.1.0
Microsoft_VC90_MFC_x86                                          1.00.0000
Windows Live Photo Common                                       15.4.3502.0922
Windows Live ID Sign-in Assistant                               7.250.4232.0
Microsoft Visual C++ 2005 Redistributable                       8.0.61001
Windows Live Messenger                                          15.4.3538.0513
Windows Live Mesh                                               15.4.3502.0922
Windows Live Writer                                             15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729
TOSHIBA Hardware Setup                                          1.63.1.37C
Microsoft Silverlight                                           4.0.50401.0
PlayReady PC Runtime x86                                        1.3.0
Intel(R) WiDi                                                   2.1.41.0
Windows Live MIME IFilter                                       15.4.3502.0922
TOSHIBA Flash Cards Support Utility                             1.63.0.12C
TOSHIBA eco Utility                                             1.3.5.64
Windows Live UX Platform                                        15.4.3502.0922
TOSHIBA Wireless Display Monitor                                1.0.1
Debugging Tools for Windows (x64)                               6.12.2.633
Windows Live Remote Service Resources                           15.4.5722.2
Windows Live Writer Resources                                   15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729
Intel(R) PROSet/Wireless WiFi Software                          14.01.1000
Windows Live Installer                                          15.4.3502.0922
TOSHIBA Disc Creator                                            2.1.0.11 for x64
PlayReady PC Runtime amd64                                      1.3.0
Windows Live SOXE                                               15.4.3502.0922
Java Auto Updater                                               2.0.4.1
TOSHIBA Bulletin Board                                          1.6.08.64
Crash details:
Problem signature:
Problem Event Name:            BlueScreen
OS Version:                           6.1.7601.2.1.0.768.3
Locale ID:                              1041
Additional information about the problem:
BCCode:                               d1
BCP1:                                   0000000000000001
BCP2:                                   0000000000000002
BCP3:                                   0000000000000008
BCP4:                                   0000000000000001
OS Version:                           6_1_7601
Service Pack:                        1_0
Product:                                768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                    *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
*                        Bugcheck Analysis                                    *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ??              ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000000`00000001 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ??              ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0        mov     rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwner

Satellite A215-S7422
We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
   Disable automatic restart on system failure
-Jerry

For all of you who think Encore messages are obscure & that Adobe Support is lousy - Read On

I thought I would share a little story of woe with you all.
Not only will this give you a good laugh, but it will show you that you essentially don't know when you have it as good as you do with Adobe.
I create High Resolution DVD-Audio discs, and for this I have to use Sonic's DVD-Audio Creator system. It is not only the equivalent for Audio of Scenarist for Video, but it is almost as expensive as well. The point will become clear.
So, I am authoring this Widescreen project and the deadline is like tomorrow.
So it's a case of "hurry, hurry, hurry".
Error #1 - "cannot open file xxx_HL_LB.tif" that is it. So I am looking through, and thinking "there isn't one. Must have missed something here".
Yet to no avail. In desperation, I dig out the manual and buried away in an appendix is the information that for a Widescreen disc, the SPHL image is not scaled as this makes text degrade significantly, so a separate SPHL file with the naming convention of (filename)_HL_LB.TIF is required.
This has to be manually placed into the folder created when using the "Import Menu" tool, as it cannot be done automatically".
It then goes on to say that if Pan & Scan is also required, these need yet another file with the naming convention of (filename)_HL_PS.TIF.
Thank for making this obvious guys - you would have thought that the Command Editor tool would point this out to you when you set the Aspect Ratio to 16:9, but no.
So I get this sorted out - only 86 screens, all requiring new Highlight Layers.
It's compile time again.
Error #2 - "Cannot open source file "mainmenu ATS.TIF" - for those of you who know Sonic, you'll no doubt spot the problem immediately. If you do not know this, and try to call support, you will be told that unless you have a maintenance contract, online support is not available. A maintenance contract is several thousand dollars - per year.
(The answer, if you are unaware, is that the compiler cannot handle spaces in the file names, yet the importer has no such problem & again does not tell you you are importing a file that is effectively useless and will crash the compiler with an error message.)
I fix this & move on.
Error #3 - gets right to the end of the process.
All files converted & parsed.
All AOB created
All VOB created.
Starts laying out the UDF/IFO information, gets all the way to the end and errors with a "illegal filename - cannot use ?></\-, only _ 1-9 and A-Z"
Again, the command editor could tell you this, and not allow you to enter in the bloody name, but no - that would be far too easy.
It's the support that annoys me more than anything though.
Sonic still sell this product - it's $13,000 - and yet refuse to provide online support as it is a "dead format" (who told them that? I have done 5 this year already, and have another 23 on the books already) despite the fact that labels are still releasing in DVD-A (albeit few & far between) and that if I want to continue with support I should buy a maintenance contract. They go on to "helpfully" point out that I should get in touch with my supplier, as the new HD formats offer all that is on DVD-A & more besides - yeah, like the $150,000 price tag plus support contract, annual AACS Site license, and per-title AACS fees that are mandatory despite all Blu Ray DRM being broken wide-open.
And you lot moan about Adobe, and Encore's messages?
You do not know when you are well off.

Part 2.
Another thing that all Encore users ought to regularly offer up a daily prayer of thanks for is the PSD support for menus.
Let me tell you a little story, all about how bloody awkward it
i can
be, again using Industry Standard "Flagship" applications.
The little saga above about the additional _HL_LB image completely forgot to mention that there is a very nasty scaling issue awaiting the ignorant (like me).
It doesn't scale the letterbox image automatically.
SO, it's a case of as usual, preparing all Widescreen assets in anamorphic mode (create & design in PS using PAR correction, reshape image to Square Pixels)
Duplicate the _HL for the _HL_LB image.
Now, because of the rescaling issue, take this into PS, and resize the image to 720x360, then resize the
i canvas
to 720x480, making certain your background is white, as failure to do this will mean the Letterboxed SPHL are incorrectly scaled, although the button hotspots are in the right place.
Aargh - if it was not for the "Phone A Friend" option, I would still be stuck on this.

In Payback for Encore CC, how do I get to go to a previous chapter?

Up until using Adobe Encore CS3, when authoring, i was always able to access the previous asnd forward and l chapters easily. Since Adobe Encore CS4, while accessing playback, the program easily will jump forward to any chapter, but when I want to go back and review a previous chapter, it takes me back to the present chapter that I am in. I know how to create menus and how to go to next or previous menus, but not how to go to previous scenes or chapters listed on the same menu. I have watched tutorials on the next/previous chapters how-to's, but that only works for me when constructing the main men pages, not the chapters and chapter scences. I am quite sure that this is very simple to solve and that I am missing to understand one function that would solve this problem. Can anyone zero in on what I do not understand to properly do and to be able to go to previous chapter/scenes in Encore CC (I have been using the rewind function in order to access a previous chapter)?

Since there is no such thing as Encore CC, what are you using? http://www.adobe.com/products/encore/faq.html
There is a link to a video tutorial at the bottom of page #5 at http://forums.adobe.com/message/2276578 which describes how to use Premiere Pro CC with Encore CS6
Also, Encore itself has a different forum http://forums.adobe.com/community/encore?view=discussions

Adobe Encore is not compatible with this version of Windows.

After spending several days swapping email with Adobe Support, (if you can call it that), regarding this message when I would open Encore in Windows 7, I was finally told this by Adobe, "this is a known bug and adobe is working closely to get this issue sorted out as soon as possible."
I had others issues, mainly with install, updates and activation as well.
I had trouble getting CS4 Master Collection to install on Vista so I went back to XP and now this.
IMHO, Adobe Customer Service/Support is the worst in the business. I paid too much for this software to get this kind of support.
It appears Adobe does not care.

Adobe Customer Service/Support is the worst in the business.
According to Adobe, they know this and are working to fix it, apparently by switching support companies.
Personally, I don't think Adobe should outsource their support at all. Paid support should get you in touch with an Adobe engineer, one who actually works on and uses the program. Free phone support, maybe you can outsource that. But paid support? No, that needs to be kept in house and get you on the phone with someone who actually knows, not just reads from a script.

Erro no DVD ENCORE para exportar e para criar menu.

Pessoal, estou enfrentando um problema vamos lá, antes de tudo, uso o pacote PAGO.
Instalei o premiere CS6 para ter o DVD encore, usei o encore e até ai tudo ótimo, ai fechei um menu, até ai perfeito...
observei que tinha um erro de Português no menu e decidi modificar, abri o programa, fiz a mudança e quando fui fechar ele me aparece dando essa mensagem de erro...
Tento abrir um novo projeto e da outro erro:
ja desinstalei e instalei tirando até as preferências, continua dando os dois erros.
Quando abro o projeto que ja conseguir fazer (o único), ele abre mas na hora de fechar em IMAGEM ou m qualquer outro formato que o programa me oferece como fiz anteriormente ele da o erro da primeira foto, o programa não me sugere solução nem nada, alguém pode me ajudar?????????

Bom dia Cristina,
Isto mesmo, preencha o valor dummy XX00000000 na empresa através da OBCL.
Fonte: System error: Default TXJCD is not filled in the table T001
Atenciosamente, Fernando Da Ró

Adobe Encore and Creative Cloud Help...

Hello,
I am using Creative Cloud. I tried to access the Encore program but it was not there. I went to Adobe training and was instructed to UNinstgall the Premiere CS6 trial I had been suing but to leave the Encore intact. I did this but it still wont let me open the Encore. I get the following error message.
Adobe Encore.exe
This program can’t start because amtlib.dll is missing from your computer. Try reinstalling the program to fix this problem.
I am running a Windows machine with Windows 8.
Can you help? I need to know how to access Adobe Encore.
Thanks
Michael Cozzi
[email protected]

So you were using the Premiere Pro CS6 trial?
I would uninstall Encore CS6 from your computer, then reboot.
Log into CC and download Premiere Pro CS6 as described in these steps. Then run PPro CS6 to make sure it works, and that you're NOT in trial mode. Close PPro CS6. Then run Encore CS6.
If this works, then you can uninstall PPro CS6, leaving only Encore CS6.

I've tried, but I can't get any buttons to load in Encore Library (I do have menus!)

First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001 (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Version 6.0.2.004 of Adobe Encore CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on Premiere Pro, Encore and Media Encoder and everything is up to date
I have also already searched on these forums (and elsewhere!) for answers to this problem and have obviously not been able to fix it.
Specificlally, in these forums I've read and followed:
http://forums.adobe.com/thread/1065117
The last post on this was Dec 2012
http://forums.adobe.com/message/5171140
Last post March of 2013
I've read these Adobe Help pages that have been quoted in many posts:
http://helpx.adobe.com/encore/using/download-library-content.html
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html
I've spent SEVERAL HOURS on this problem already. Ugh.
Two things that would be extremely helpful for me:
Does anyone know the actual FILENAME that contains the "button templates" or "loadable button styles" that would make these appear in Encore? Perhaps they did install somewhere on my computer, but I just haven't found them yet. If I knew the name of a file (or files) I could do a search and determine if I already have what I need. If there's a file for each button style and thus 50 different filenames, can you give me one or two and then perhaps the FOLDER name I could search on?
Can someone tell me how to load an image into a post so I can show you what I'm seeing (or not seeing?) A picture's worth a thousand words. Right now, when I click on the "camera" icon above where I'm writing this post, I get a grey box that says "Insert Images" but there are no links, nothing to click on or anything. Simply a red x up in the right hand upper corner. I'd embed a picture of that in this post, but I don't know how to embed the picture that shows my difficulty in embeding a picture. :-)

Stan -
Thanks again for the simple but valuable tip.
I'm just going to repeat the relevant sections from my previous post with the screenshots this time:
Below you'll see a snip of how my current folder structure appears. It's identical to yours, except there are no button files in the General Folder. Since you were kind enough to include a file name, I did a search on that specific one and it's nowhere to be found on my hard drive. Hmmm....
I've seen others remark on how... "challenging".... Adobe's instructions can be sometime. I'll admit to having the same feeling when I was trying to download and install all the content files and the 7-zip stuff. Is the answer somehow that I screwed up that? Note the 7-zip folder right above the Adobe folder. Here's a screen shot of that expanded folder contents:
Does that look like you think it should? Have I not installed or extracted something correctly?
Finally, the only other thing I can think of to give you as much info as you might need is to include a screenshot of where the "Functional Content" stuff got saved. Adobe's instructions about this (if I recall correctly) were that it did NOT have to be installed anywhere specific, but you then had to go into Encore (& Premiere) and through preferences point to this stuff, which I believe I did. But I don't see any button type files in these anyway.
Other thoughts or advice?
Thanks!

Does Encore come with Premier Pro CC?

Hi, I'm on the creative cloud and I have Premier Pro CC. I do not have Premier Pro CS6. I've heard that you get Encore with Premier Pro CS6, but I cannot find anything on it for Premier Pro CC. I use a Mac and I cannot find anything I've already downloaded that says Encore. I need to make a dvd, do I actually have Encore and just don't know it, and what recommendations do you guys have for my situation?
Please and Thank you,
-Justin

Encore is end of life, and stops at CS6. But you do have access to it with your CC subscription.
See this link, which includes how to install Encore CS6, how to get the library, and a tutorial on workflow with Premiere CC.
http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
Also, see the Encore CC/CS6 FAQ:
http://www.adobe.com/products/encore/faq.html

Does encore come with the creative cloud

I have Adobe Premier Pro CC but I cannot find Encore anywhere? Help please!
Thanks,
Justin

Hi jmangs,
Please refer the article: Encore CS6 not installed with Creative Cloud.
Regards,
Romit Sinha

My Encore is crashing when I try and add a menu button?

I can't figure out what is causing this, there doesn't appear to be an update and Adobe support only services Cloud members now. I was also getting a "photoshop file error -1" message. Any ideas?

You are probably running Mavericks or Yosemite.
Yosemite is not supported for Encore, but neither was Mavericks.
Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
Some Mavericks users reported the following fixes their problems - I eventually assumed that somewhere in the process, it was fixing permissions. But perhaps it does more: http://forums.adobe.com/message/6109315#6109315
And comments for these operating systems for Premiere Pro, Adobe Media Encoder, and After Effects may be helpful. (Encore does not have a support team that is active, so nothing official for it.) But there are specific bug fixes for these OSs in CC versions, so....
Monahan re Premiere permissions
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Kopriva re permissions and AE primarily:
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

Adobe Encore CS4 unter Windows 7 Problem mit Einlesen von HD Material

Hallo zusammen,
habe seit kurzem Windows 7 Ultimate 64bit auf einem zweiten System und teste CS4. Läuft so weit ganz stabil und bei HD deutlich schneller in der Verarbeitung. Wollte mich dann an das Authoring machen und mit Encore ein Bluray Projekt anlegen. Beim Einlesen des HD Materials getrennt nach m2v und ac3 ist bei 99% einlesen der m2v Datei das System komplett eingefroren und machte einen Kaltstart von nöten. Das habe ich nun dreimal probiert und immer wieder das Gleiche! Bin dann um weiter zukommen wieder auf XP und da gibts keine Probs.
Habe in dem englischen Foren viele Berichte von Probs mit W7 64bit gelesen und insbesonder mit Encore jedoch keinen Lösungsansatz finden können!
Hat hier jemand ähnliche Erfahrung mit Encore unter W7 64????

nAbend,
hast das hier auch schon probiert?
http://forums.adobe.com/thread/400484
Gruß
Christoph

Encore 5.5

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