Encore cannot see my Samsung Blue-ray burner

I have a PC, Win 7, with Encore CS6. It cannot see my burner. My computer does see it. Any ideas?

Many of us gave up on Encore burning disks several versions back. The workarounds provide more flexible and efficient burning. And in most cases, we want multiple disks, so our first step in Encore would be building to an image or folder anyway,.
ImgBurn is the favorite for windows; Toast for Mac.
In addition to that as a recommendation, few of us spend much energy troubleshooting such issues. The number one issue historically has been other programs taking control of the drive. Getting firmware up to date is probably second.

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I can't see my ASUS blue ray burner in my disk utility...HELP!

I recently bought the ASUS 6X blue ray burner which according to the box is "mac compatible" but I can not find any way to burn disks with it. It doesn't even appear in the disk utility part of my system preferences. I have Toats Titanium with the HD / BD plug in installed, but still have no way to use this drive...HELP!

[topic moved to iOS subforum]

Encore CS4 refuses to see Blu-ray burner

Using Encore CS4, I had previously been able to burn HD video using my LG Blu-ray burner. Recently though i have been unable to build my projects and bun to Blu-ray. I get a "None Found" from the Recorder selection of the Build Project window even though the burner does display as an option when I select DVD as the recording format. I believe that one of two possibliites exist: 1. Some other software driver has broken my blu-ray driver and Encore can no longer see it, or 2. Some other software has captured the blu-ray burner device and Encore can no longer use it. I have already removed "Nero" because i have herad that it can cause Encore grief. Any suggestions would be appreciated.

Hi,
There were some issues with Encore CS4 for blu ray on windows 7.
Install latest pxhelp from -
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS=
This may resolve this problem.
Thanks,
Pankaj Gauba

I don't see a blu-ray icon in the destination window of my Final Cut Pro app even if I have an LG blu-ray burner connected

I have a MACBOOK PRO running under 10.9 and 4 Gigs memory. I bought FCP to be able to burn blu-rays videos (I produced a 4h30 video on a trip to Turkey)
My video is produced in full HD. I have an LG blu-ray burner. I bought training videos on FCP at Macpro Video and they show that going on SHARE and selecting ADD A NEW DESTINATION will bring a window where should be an icon of a blu-ray disc. But I don't see any blu-ray icon there. My burner is the model BP40NS20

Thanks Tom! Yes, I have the french version. Then, is there a something to do to correct it.

I created a iMovie with photos, music and titles; shared it with the media browser and burned it on a DVD RDL. The disc will play on my MacBook Pro, but it will not play on my Samsung Blu-ray Disc Player or a smaller portable DVD player. Why?

I created an iMovie with photos, music and titles; shared it with the media browser and burned it on a DV+RDL. The disc will play on my MacBook Pro, but it will not play on my Samsung Blu-ray Disc Player or a smaller portable DVD player. Why?

Probably because they don't accept that media.
Try using Verbatim DVD+DL (if your project exceeds 2 hours) or Verbatim DVD-R if it doesn't.

Will Adobe Encore CS4 burn MTS files to an external blue ray burner if I buy one?

Will Adobe Encore CS4 recognize/burn MTS files to an EXTERNAL blue ray burner if I buy one?

Internal vs external should not matter.
I have a burned to external with CS4, but it was a long time ago.
And most importantly, Encore is not a reliable burner for many users, and they, and I, use imgBurn rather than Encore to burn.
Also, "burn an MTS" file is totally different from authoring and burning. Encore (was it by CS4?) added a limited AVCHD passthrough option. I have not used it.

Blu-ray burning

I want to burn my HDV 50i movie from Premiere Pro CS4 to Blu-ray disc. I click File > Output > Media, then select HDV etc, MPEG2 Blu-ray, start queue and it does the encoding. When it's finished it doesn't ask me to insert a disc, or where to burn it to, or anything. It just sits there doing nothing. If I look in My Documents\Adobe\PremierePro\4.0 I can find the movie, but if I drag and drop it to the Blu-ray, it says "Some files could not be added because the formats are not supported or the files could not be found." What is wrong? My Blu-ray burner is LG GGW-H20L, my HD is 500GB, 3GB RAM, Intel 2 Quad Q6600 2.4GHz

Do you HAVE to use Encore or not to burn Blu-ray? Some say you do, some say you don't.
I looked at the video "Exporting your project" and everything works fine up to the point where the film is fully rendered in Adobe Media Encoder, except she says it goes into a folder called Exercise Files\Assets - it doesn't - it goes into 4.0 Then she says you can export it to wherever you want but she doesn't tell you how.
The only way I can find the rendered movie is to click File > Export > Media again and click Output Name which brings up the Save As window where the movie is listed, then R click on it and send it to Instant Burn CD, but then it either does nothing, or it says "D:\ is not accessible. Incorrect function", or it says "Windows cannot read from this disc, or you could be using a format that is not compatible with windows."
Then I read the tutorial called "Authoring and burning Blu-ray discs." I did all the right things in Encore, Clicked OK, and it briefly flashed up a window saying it was importing the project or something, then that vanished, and nothing else happened. So nothing works!
Am I very stupid, or is my system totaly crap?
Tim

Change the Blu-Ray burn speed from within PRE9

I burned a 2 hour video to Blu-Ray last night from within PRE9, and it all turned out well. Except it took maybe 5 or 6 hours to burn (its 6x speed disc).
Is this to be expected? I don't see any settings for burning speed from within PRE9.
I burned a 2 hour test Blu-Ray the other day from within the software that the Blu-Ray burner came with (where you can adjust the burn speed), and I could swear it was much faster. But I don't want to waste another disc just to test this out.
Thanks
Greg

Unfortunately, PrE does not allow one to alter the Burn Speed. The "big brother," Encore has that capability.
In PrE, I suggest doing a Burn to Folder, and then the great, free burning utility, ImgBurn, which allows that adjustment. However, without extra software (virtual BD burner software), PrE does not allow BD Burn to Folder, at least not yet.
Sorry for the bad news,
Hunt

Blu-ray Burner

Hi Master,
I just change my laptop from Dell to MBP Retina.
Previously i had store all my photo data using ASUS USB 3.0 12X Blu-ray Burner Model BW-12D1S-U. When i plug in the device into my Macbook pro, i cannot founded the blue ray device. I need to copy all the picture which i have previous and put into my macbook.Now problme the device cannot function.
Hope any one able to help to solve this problem
Thank you
From,
CW Chan

Hi
Thanks for help.
Follow your instuctuin, i saw copy info as below.
Can help to validate that the device is detected by MBPR?
But i cannot see the device in FINDER>DEVICE.
USB 3.0 SuperSpeed Bus:
Host Controller Location:          Built-in USB
Host Controller Driver:          AppleUSBXHCI
PCI Device ID:          0x1e31
PCI Revision ID:          0x0004
PCI Vendor ID:          0x8086
Bus Number:          0x14
External:
Product ID:          0x5106
Vendor ID:          0x174c (ASMedia Technology Inc.)
Version:           1.00
Serial Number:          0123456789ABCDEF0124
Speed:          Up to 5 Gb/sec
Manufacturer:          ASUSTek
Location ID:          0x14900000 / 7
Current Available (mA):          900
Current Required (mA):          0
Hope can help
thanks

Time to buy a "real" blu-ray burner?

I think I know the answer to this question but I don't want to waste the money if I don't have to. I do underwater video. I use either compressor 4.0.3 or Toast 11.0.3 to encode my videos to make AVCHD discs using my super-drive and regular DVD 5s. Most of the time they look great on my 65" Samsung LED-LCD TV. However, if I have a scene where there is a blue background ie. a turtle swimming out in the blue, I notice what I think are compression artefacts. The blue is not a uniform consistent color but has some mottleing in it. And apparently I'm the only one who sees it, but I know it's not supposed to be there. I have modified my settings in compressor to Stream Usage; AVCHD Video format 1920 x 1080, frame rate automatic, Average Bit rate 8, maximum bit rate 16, frame controls on, Output fields progressive (video was shot progressive with gopro and tv has 1080p capability), Resize filter: Better
Deinterlace: Better. I have also tried a bunch of other settings but they all look pretty much the sdame in the end. So the question is, if I buy a blu-ray burner and use blu-ray media, can I expect better results since I would be able to encode at much higher bit rates. If the recommendation is to get a burner, what would people suggest- I would like to use it with both my Macpro workstation and my Macbook pro so an external burner may be the way to go. If not, what internal burner for the work station would you guys recommend? thanks and sorry for the long windedness.
Steve

I just made two Blu-ray dics images of this...
One at 15 average/17 max(for DVD) and the other at 30 average/34 max (for Blu-ray). The one for Blu-ray was defiantly better (close to the original) than the one encoded for DVD.
One big draw back is going to be your camera. You can't make a video any better than what your camera gives you. If you can match the Blu-ray encoding to the original video your halfway there... Personally I make an imagine disc and burn my copies from that... You should make an imagine disc, a small portion of the video and test that first on your computer or hookup your computer to your TV. From there you can see if there are any artifacts in the video. Adjust the encoder bit rate if need be. (This will save from burning to to Blu-ray disc ($$$).
Can you post the video info from your camera...? Codec that is used (not the format but the codec)... xy size.... and the bit rate. Finally, are you using a video editor?
The VLC app can playback a Blu-ray discs on a Mac:
http://www.videolan.org
Right click on the Blu-ray disc image and mount it onto the computer's desktop.
Open VLC... Menu... Open File (don't use open disk).
Navigate to the mounted Blu-ray disc.
Click Open.
More than likely... your Blu-ray player is having a hard time tracking the Blu-ray DVD. You have all that video data on a 4 gig DVD... the DVD has to spin faster and track across the DVD faster.
I've seen some petty good underwater videos from the Go Pro camera. Not a Red camera but... hey.

How to burn full hd clips onto dvd-r with Blu-ray burner to playback on a set top Blu-ray player?

hello,
Blu-ray media is still expensive for exporting of small HD projects.
If i have a Blu-ray burner,
can i burn BD exports onto DVD-r's (4.7Gb)
and play them in a set top Blu-ray player?
aka: Does a DVD-r accept a 'blue laser'?
(Menus at this point are not necessary)
Mostly i am wanting to burn 3-4 minute music videos onto DVD-r discs
in full HD Blu-ray without having to use an expensive Blu-ray disc each time.
thanks
j

hello,
at this time the answer is yes
they are called BD5 and BD9 discs
the BD5 is a single layer DVD-r disc that holds BDMV
the BD9 is a dual layer DVD-r disc that holds BDMV
now i'm trying to see if Encore CS5 burns BD5/BD9 discs?
thanks,
j

DVD & Blu Ray Burner Drive Trays Do Not Stay Open When Media is in the Drive

I have a problem with both Windows 8/8.1 and the Windows 10 Technical Preview (there is no issue when I run Windows 7).
I have 2 optical drives: 1) DVD Burner and 2) Blu Ray Burner (I just got the second drive a few weeks ago). They are attached to the secondary SATA Chip (see below for specifics).
The problem I'm having is that when I eject media from either drive, the drive does not stay open, but rather immediately closes. Before I got the Blu Ray Burner, I had this problem with just the single DVD Burner by itself. I was hoping when I installed
Windows 10 Technical Preview that this problem would not be present, but it is present in that O/S as well.
This problem will repeat continuously if I attempt to use the eject button and so I either have to grab the disc while the tray is moving, or if I press the eject button again on the drive at the right time, I can get it to re-open and not close (this
is tricky to get the button timing right as it seems like it has to be done close to when the drive tray is fully extended when it starts retracting). It usually takes me 5 to 10 button presses to get it to stay open. Sometimes it will stay open for about
0.5 to 1s before it closes again, but most of the times it just immediately closes. I also have the same problem if I use the software eject feature by right clicking on the drive and choosing eject.
Of course, the expected behavior is that pressing the eject button should open the tray, but not close it immediately allowing you to remove the disc.
Here is some background information about my system and how the drives are connected:
1. Motherboard: Gigabyte GA-EP45-ED3P Revision 1.0 LGA 775
2. Interface (for both drives): Gigabyte SATA II Chip - 2 x SATA 3 GB/s connectors (GSATA2_0, GSATA2_1) supporting up to 2 SATA 3 GB/s devices
3. Memory: 8 GB (4 x 2 GB)
It should be noted that I tri-boot between Windows 7, 8/8.1, and 10 Technical Preview and that this issue is not present in Windows 7, but has always been there in Windows 8/8.1 and now it is present in 10TP as well.
I've had this system for just over 6 years now and it is still going strong. It should be noted that I have both drives on the secondary SATA chip (as identified above), which is meant to be used with removable SATA devices.
Since the problem exhibits itself in both Windows 8/8.1 and 10TP, a reinstall of the O/S will have no affect on this problem and so this appears to be some other issue that is consistent between Windows 8/8.1 and 10TP.
I'd appreciate your support in looking at this issue - thanks!
Matt Caspermeyer
P.S. I also submitted this feedback through the Insider Program.
Matt

Hey Zagayer,
Thanks for using Apple Support Communities.
As you now have two optical drives in your Mac Pro, you need to be able to choose which drive to eject. That is built into the system. You just hold the Option key while tapping eject for the 2nd drive.
OS X Mountain Lion: Eject a disk
http://support.apple.com/kb/PH10613
If your computer has two optical drives, hold down Option-Media Eject or Option-F12 to eject a disc from the second drive.
Have a nice day,
Mario

Premiere Elements 11 no longer recognizes my external blu-ray burner.

I have used my Samsung SE-506BB-TSBD external burner many times before today, but for some reason Premiere Elements 11 is not recognizing it. Windows 7 sees it just fine. Premiere Elements 8 (which is still loaded on the same computer) also does not recognize it.
What do I need to do? Samsung's website is no help, but I have a feeling it's an Adobe issue since Windows 7 still recognizes the drive.

rbcourter
When is your Blu-ray burner not recognized
Premiere Elements 11: burn to DVD disc, burn to Blu-ray disc, burn to AVCHD on DVD disc, or all?
Premiere Elements 8.0/8.0.1: burn to DVD disc, burn to Blu-ray disc, or both?
and when you wrote:
I have used my Samsung SE-506BB-TSBD external burner many times before today
Did "....many times before today" imply that you could use the burner for Premiere Elements 11 and 8.0/8.0.1 before. I am trying to get a whether this is a "it worked before but now" or a "it never worked before" type issue.
Do you have the USB 2.0 cable connected to a USB 2.0 computer port directly or via a USB multi port hub? I take it that this burner does not have AC support? If you are using only 1 USB 2.0 port, can you set up the burner for 2 USB 2.0 ports?
Does the computer involved have an internal burner? Or is this the only burner that you have available to you external or internal for the computer?
Let us start here and then decide what avenues of further troubleshooting are available to us.
Thanks.
ATR

Encore CS4 does not recognize Blue Ray External Driver

I just bought a LG blue ray external drive writer which comes with Cyberlinks SW. From Premiere, I opened Encore to burn (build) a sequence on the LG Blue-Ray burner, but it does not work: - In En Project setting, the “Player” is grayed-out and only “Adobe Player” is displayed. - In En Build tab, when I choose the Format as Blue Ray and Output as Blue Ray Disk, the Build button is grayed out and Recorder shows None Found. However when I change the Format to DVD, the Build settings automatically change and the Recorder LG Blue Ray is shown. How do I make En to recognize the LG Blue Ray and burn in Blue ray format? Thanks, Vlad.

There are many threads in the Encore forum regarding reasons that burners are not seen. Most of these problems can be traced back to specific software, and most of the rest have to do with how the hardware is set up. You can find most of these in the main forum, and the Burning DVD sub-forum, with a Search.
First thing that I'd check is that your OS sees your hardware. In Windows, Control Panel>System>Device Manager. Check here (or within your OS) to make sure that it's just not a bad installation.
Good luck,
Hunt

Samsung Blu-ray Disc Player model BD-P4600

I just bought a Samsung Blu-ray Disc Player model BD-P4600. I was told by the store salesperson that it would work with my Mac on my home wireless network.
I set everything up as directed and cannot get it to join my network. I even went online and looked for information from others who had successfully connected to their home Mac system, however it did not seem to work for me.
I have a brand new Apple iMac running Mac OS version 10.6.2 (Snow Leopard). For my home network, I am using a Comcast cable modem connected to a Linksys Cisco WRT160N wireless N router. I am able to access all 3 home Mac computers, an Xbox 360 and an HP printer through the wireless network, but cannot connect the Blu-Ray player.
The message I receive says "No shared PCs were found."
I am usually pretty good with computer equipment, but I cannot get the Blu-Ray player to recognize the network. I even tried to connect directly to the router via ethernet cable with no luck.
Any thoughts on how I can get this to work?

You might also try turning off the wireless on your laptop and connecting it to the ethernet cable that is going to the DVD player. If you can connect to the internet, you know that you have a good ethernet cable and the port on the router is operational.
If you can't connect using your laptop, it's either a bad cable or connection, or you may have possibly setup Access Control on your router to only allow specified devices to connect on the basis of their MAC address.

Encore cannot see my Samsung Blue-ray burner

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