Encore crashes or freezes when import blu ray mpeg files

Regular DVD mpeg files work just fine.  I tried uninstalling and re-installing.  No luck.  I have CS4.  Also update CS4 to most recent version.  Please help!

Some reading... one or more of the links may help
Wav -vs- Ac3 in motion menu http://forums.adobe.com/thread/704886?tstart=0
Large Fonts Problems http://forums.adobe.com/thread/880358?tstart=0
NEVER use Overrides http://forums.adobe.com/thread/860691?tstart=0
For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems
To create a dual layer DVD (or BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/771202?tstart=0
Odd Errors http://forums.adobe.com/thread/670174?tstart=0
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
Things and Software to AVOID when authoring/burning a DVD
Start --> http://forums.adobe.com/thread/608660?tstart=0
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941?tstart=0

Similar Messages

  • Encore CS3 crashes when importing Blu-Ray timeline

    In Premiere Pro CS3 I ad the chapter markers and then export to Encore.  In an hour and a half Encore opens
    says it is importing M2V file and crashes.
    I tried to import into a new project and it failed also.
    Sadly it worked perfectly once.
    Any workaround solution to another Adobe bug?

    Try going to Support > Updates then select the drop-down for Premiere Pro.  There should be a few update patches to download.  After that, do the same for Encore.  I remember seeing somewhere in the updates that it resolves that problem.

  • Encore freezes when tyrying Blue Ray project

    I am doing my first Blu Ray burn and am having some issues....
    I have my footage and am using Dynamik Link to send to Encore.......when the Encore options come up, here is what I choose.
    I switch it to Blue Ray....change the dimension to 1920 x 1080 as that is what my video's were shot in
    I leave it as MPEG 2 and leave the frame rate at 29.97
    I don't touch the advance settings which are currently at Transcoding 15.0 MBPS.................Audio transcoding Dolyb Digital
    then it doesn't let me change the player....Adobe player
    I click OK and it brings my project into Encore.......the only thing is it starts on the build page and has it set to DVD saying i've used 3.78 gig.....i have an hour of footage, so this can't be right.  I go to change it to Blu Ray on the build and it freezes everything on my computer.
    I've got a decent set up.....plenty of space and power.  Any thoughts?   I need this for mothers day.  :]

    Encore Roxio component problem http://forums.adobe.com/thread/400484?tstart=0
    More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
    http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
    Long File Names Cause Crashing http://forums.adobe.com/thread/588273
    Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

  • CS4 freezes when building Blu-Ray

    Trying to build an ISO for a Blu-Ray project in Encore CS4 and whenever it transcodes the large file (6GB) it freezes when less than 1/4 of the way in. I have two files both exactly the same codec (H.264 1920x1080) and the first one is way smaller and happily transcodes, but the second one doesn't, but the file doesn't appear corrupt in anyway, it plays through fully on my system.
    I'm currently trying to transcode through the program before building it but it's just frozen again.
    Please help, I need this blu-ray asap.
    Running Windows 7 Ultimate 64-bit on a Core 2 Quad @ 3.00GHz with 4GB RAM.

    Some reading... one or more of the links may help
    Wav -vs- Ac3 in motion menu http://forums.adobe.com/thread/704886?tstart=0
    Large Fonts Problems http://forums.adobe.com/thread/880358?tstart=0
    NEVER use Overrides http://forums.adobe.com/thread/860691?tstart=0
    For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
    More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
    http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
    As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems
    To create a dual layer DVD (or BluRay?), you MUST have Encore set to use the Run as Administrator option
    Run as Administrator http://forums.adobe.com/thread/771202?tstart=0
    Odd Errors http://forums.adobe.com/thread/670174?tstart=0
    Long File Names or odd characters cause problems
    Read http://forums.adobe.com/thread/588273
    And #4 http://forums.adobe.com/thread/666558?tstart=0
    And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
    Things and Software to AVOID when authoring/burning a DVD
    Start --> http://forums.adobe.com/thread/608660?tstart=0
    #2 has WHY Explained http://forums.adobe.com/thread/607390
    Plus http://forums.adobe.com/thread/562941?tstart=0

  • Encore insists on transcoding H.264 Blu-ray encoded file (Blu-ray legal)

    I have a Blu-ray legal .m4v file encoded out of Adobe Media Encoder as H.264 Blu-ray VBR 2-Pass, maximum render, target 25Mbps, maximum 30Mbps.
    My project is H.264, maximum 40Mbps.
    Encore keeps listing the video file as untranscoded and wants to transcode it.
    I've tried encoding just a portion of the video file instead of the whole thing using the same settings and when I bring this into Encore it recognizes it as Blu-ray legal and sets it to "Don't Transcode".
    Can anyone think of a reason as to why this is happening?  I really don't want to sit through another eight hour encode that could degregade pq further.
    Thanks!

    A .264 file from x264Pro or MeGUI that is BD-legal will import into En and be automatically set to Do Not Transcode.  So the file extension isn't the problem.  There are some esoteric H.264 parameters in x264 that must be set precisely in order to have En set the .264 file to DNT.  I suspect those same parameters will have to be set in MainConcept's encoder.
    If you want to jump in the deep end, here are the x264 parameters that produce BD-legal output that also make En happy:
    program --pass 2 --bitrate 16000 --stats ".stats" --open-gop bluray --interlaced --pic-struct --level 4.1 --bframes 3 --ref 4 --slices 4 --aud --nal-hrd vbr --b-pyramid strict --keyint 30 --min-keyint 3 --vbv-bufsize 30000 --vbv-maxrate 40000 --weightp 0 --colorprim "bt709" --transfer "bt709" --colormatrix "bt709" --output "output" "input"
    Obviously interlacing, bitrate, vbv-maxrate and such can be set as desired based on the source footage and delivery requirements.
    Jeff

  • Importing Blu-ray m2v file--over 3hrs and still 0% Completion

    Running Encore CS3 on a Quad-core, 3.5GHz. I exported via Adobe Media Encoder from Premiere CS3, a 18 minute Blu-ray format video with PCM audio, using the Blu-ray preset.
    I then tried to import these files into an Encore CS3 Blu-ray project. The video was at 0% progress when I decided to go out with the wife and kid for dinner. We did some shopping and returned 3 hours later. After all this time, the encode was still at 0%. CPU utilization was only 25% and not using all four of my cores.
    How long is this encode supposed to take?
    Seeing at it was going so slow, I cancelled it and I noted that the asset was there in the Project list, but when I put it on a timeline, the preview shows "Media Pending".
    At any rate, I thought Premiere's Blu-ray encoder was supposed to put this file already in the native format. Why is it transcoding again? And why is it so slow on a 3.5GHz quad core?

    Running Encore CS3 on a Quad-core, 3.5GHz. I exported via Adobe Media Encoder from Premiere CS3, a 18 minute Blu-ray format video with PCM audio, using the Blu-ray preset.
    I then tried to import these files into an Encore CS3 Blu-ray project. The video was at 0% progress when I decided to go out with the wife and kid for dinner. We did some shopping and returned 3 hours later. After all this time, the encode was still at 0%. CPU utilization was only 25% and not using all four of my cores.
    How long is this encode supposed to take?
    Seeing at it was going so slow, I cancelled it and I noted that the asset was there in the Project list, but when I put it on a timeline, the preview shows "Media Pending".
    At any rate, I thought Premiere's Blu-ray encoder was supposed to put this file already in the native format. Why is it transcoding again? And why is it so slow on a 3.5GHz quad core?

  • ITunes freezes when importing music from CD and also when playing,

    Just recently iTunes has started to freeze when importing music from a CD - it just stops and the progress bar remains as it it. The whole mac then freezes and I get the spinning beachball. I can't use any other application. The same thing is happening when I play music - it's ok for a song or two and then freeze and the beachball appears. I've downloaded iTunes again and reinstalled and it's just the same. Using Safari and Mail etc is no problem at the moment.
    I also have a problem getting the iMac to recognise external hard drives - it won't show them on either firewire 400 or 800. I can see my 1TB drive using usb ( it shows up on the desktop, whereas on firewire it doesn't do this) but if I try to open it and see the contents in finder, it opens, but doesn't dispaly the contents of the drive. I can see the disk size but just get a grey spinning wheel in the bottom right hand of the finder window. Timemachine does not work.

    I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
    I did post and had no reply. I'll watch this post with interest.

  • Has a stop marker any function when burning blu-ray discs with Premiere Elements 12?

    Stop marker when burning blu-ray discs with Pre 12. Does it works?

    Amiral
    No.
    This applies to Premiere Elements any version.
    Stop markers placed on the Premiere Elements Timeline destined for burn to Blu-ray disc format on Blu-ray disc are not recognized at playback of that disc using the Blu-ray player.
    If you need Blu-ray disc with stop markers, you can export your Premiere Elements Timeline content to an appropriate file type that will be compatible with a 3rd party software which will get the job done. I have heard that a software such as DVD Architect can do that, but I have not been there and done that.
    Stop markers function at playback of DVD-VIDEO on DVD disc only. And, never place a stop marker at the end of the last item on that Timeline.
    http://help.adobe.com/en_US/premiereelements/using/WS09e4b3c48f3a79fc19b622510385d4355c-7e 19.html
    Please do not hesitate to ask if you need clarification on anything written.
    Thank you.
    ATR
    Add On...I have found that the situation is the same for stop markers and AVCHD on DVD and Blu-ray disc format on Blu-ray disc.

  • Crash or freeze when using Spot Removal

    I am having problem with my lightroom 4.2, when I try to use the clone tool my computer crash or keep not responding can anyone help to understand what may be happening ?
    Message title was edited by: Brett N

    yes it is Windows 7
    Date: Sat, 27 Oct 2012 14:46:54 -0600
    From: [email protected]
    To: [email protected]
    Subject: Crash or freeze when using Spot Removal
        Re: Crash or freeze when using Spot Removal
        created by Geoff the kiwi in Photoshop Lightroom - View the full discussion
    Is that Windows 7.You can look in the Help Menu in the Menu bar for Lightroom and under System Info you will find what is being asked for.
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         Start a new discussion in Photoshop Lightroom by email or at Adobe Community
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  • Premiere CC 2014.1 Blu-ray MPEG 2 export causing error in Sony DVD Architect Pro

    I've filed a Bug Report for this but wanted to post here in case it helps anyone else or on the off chance someone can give me a solution / better work around.
    Something has changed in the results of a Blu-ray MPEG2 export from Premiere 2014.1 vs those of the previous CC version. The result is that my authoring software of choice, Sony DVD Architect Pro, fails to prepare a disc image giving an error in the final stage of preparation. This workflow has been working fine for 2-3 years.
    My work around is to export to original format (mxf / XDCAM EX HQ) and then go back to Media Encoder CC rather than 2014 to produce the Blu-ray MPEG2 file, which works without problem.
    Here's a copy paste of my bug report in case anyone with a similar setup has an opportunity to replicate (I'd be very grateful to anyone able to confirm whether its a bug or something specific to me that I might be able to fix).
    ******BUG******
    Export from Premiere 2014.1 directly or via Media Encoder of MPEG 2 1080 50i Blu-ray files causes error in preparation of Blu-ray disc in Sony DVD Architect 5.2.
    This error does not occur when using the same Media Encode export preset in the previous version of Premiere Pro CC / Media Encoder.
    Steps to reproduce bug:
    1. Export Sequence from Premiere
    Export, in my case XDCAMEX 1080i HQ, using a media encoder MPEG 2 Blu-ray preset:
    Preset Name: HD 1080i 25
    Format: MPEG2 Blu-ray
    Bitrate Settings: Medium (Target 25Mbps)
    2. Create DVD Architect 5.2 project
    Set up as single movie Blu-ray project in DVD Architect:
    Disc format: Blu-ray Disc
    Resolution: 1920*1080
    Framerate: 35 interlaced
    Choose the file exported from Premiere
    3 Prepare Disc
    - Select Make Blu-ray Disc
    - Click Prepare
    - Choose Location of iso
    - click next then finish
    Result
    Around 50% - 60% through the process the following error is displayed:
    An error occurred while preparing compilation
    Details:
    File name: STREAM/00000.m2ts
    Status: TSWrapper.dll::CTSWrapper::ProcThreadMain::Failed to read ES file. - The ES file may be shorter than the size described in the MUI file.
    Expected results:
    A shiny ISO ready to be burnt to disc and sent sent to eager customers.
    Its taken me a full day and a half to isolate problem - someone remind me why I fall for the software updates every time?!
    Cheers
    Iain
    Other details:
    Windows 7 pro 64 SP1
    Intel Core i7 950 @ 3.07GHz
    RAM 24.0GB
    ASUSTeK P6T DELUXE V2
    1279MB NVIDIA GeForce GTX 470

    There is a known bug in the H.264-Bluray export. I assume it has nothing to do with your issue, but perhaps it will give you something to consider.
    https://forums.adobe.com/message/6848505#6848505
    It appears due to a malformed xmpses file. It creates a problem on import into Encore, and I think it should do the same upon import into Architect or it would be ignored entirely. The test is to delete the xmpses file and see if that avoids the issue.

  • Blu Ray:Eventual File Format Compatibility for DVD Studio Pro?  Time Frame?

    Hello There,
    A couple of questions for those of you who might be in the loop regarding Blu Ray authoring development plans for DVDSP:
    1. A time frame?
    2. When Blu Ray authoring is possible with DVDSP, does anyone know what video file formats DVDSP will accept? Will it be MPEG HD? Will it be H.264? Or will it be both? Might it be neither?
    I'm trying to make some hardware decisions for encoding, so if anyone has the inside skinny on answers to these questions, fantastic.
    Thanks,
    sb

    Stuart Baker2 wrote:
    Thanks for your response.
    TOU?
    Term of Use of the Boards
    When I said I'm evaluating equipment, I wasn't referring to a workstation, but a real time encoding card that I'm purchasing for additional reasons. If I knew which Blu-ray codec(s) Apple would commit to for DVDSP, (H.264 and/or HD MPEG-2), is would help to ease my decision.
    You should probably look more towards whether (a) the card will be Mac compatible in general (if you are looking for one for the Mac and (b) whether the card supports all the formats which are supported by blu-ray. The reason being, though one would assume that any software to make blu-ray discs would support all proper encodes, it may not be the case. Doubtful, but you never know.
    Adobe Encore and Avid have been supporting Blu-ray since last fall. It makes me think that Apple really isn't "in it to win it" insofar as professional DVD Authoring is concerned, which is too bad because I've made an initial commitment to DVDSP for a rather labor intensive workflow.
    No comment But the issue has been discussed before. Apple will do what Apple thinks is proper. If they do blu-ray (again not thoughts as to where they are now) I am sure it will be done right. blu-ray and HD are new still and you can see players are not even 100%. The Blue Planet, an HD DVD, had issues on players. And blu-ray has some of the same issues. In other words if people with alot of resource$ are having an issue because the area is still a bit of the wild west...

  • How can I playback blu-ray .img files generated by Final Cut Pro X?

    When I share a Final Cut Pro X project in Blu-ray and I set the output device as Hard drive (blu-ray), it creates a blu-ray image with a .img extension.
    By the way, the project's clips are AVCHD (.mts extension) and the settings are set to 1080i (1440x1080 25i).
    My question is: can I playback this file without having to burn a blu-ray disc?
    I've been looking for information, and some people seems to playback blu-ray .iso files.
    And: would Compressor 4 solve my problem? (is there anyway in Compressor to create a .iso image or something easier to play?).
    By the way, I do have access to both Windows and Mac computers.
    Thanks in advance,
    Pol

    Thanks for the answer.
    If you own Compressor 4, could you tell me if it includes an option to generate a .iso file instead of a .img?
    (here's information on how to playback a .iso).
    Thanks,
    Pol

  • Blu-ray error:"file already exists", code "6" , Note : 118240 11771552 11826176

    It has been a 3 days that i have try to make Blu-ray .ISO image on Encore CS5, i always have that message: Blu-ray error: "file already exists", code "6" , Note : 118240 11771552 11826176. Everything seems to work fine before.
    Windows 7 Ultimate 64bit,
    Intel Core i7-2600K Sandy Bridge 3.4GHz,
    CORSAIR CWCH50-1 High Performance CPU Cooler, ASUS P8P67 PRO,
    G.SKILL Ripjaws X Series 16GB,
    EVGA GeForce GTX 460 (Fermi) 2GB ,
    Matrox MXO2 with MAX,
    COOLER MASTER HAF 932 Black ATX Full Tower Computer Case,
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    Thank you ram8kumar. I will answer step-by-step, as you did:
    - there is no subtitle in the project
    - .PSD file is not to large, 2 files 1920X1080 and only 2-3Mb, and they only used as menu (I did this a milion times before), there is no slideshow in the project
    - Disc name is not blank
    - there is no sledeshow (burning a slideshow with no pan and zoom or with no transition with H264 settings)
    Lest two might be the problem.
    - I exported .h264 files from PPro CS5 with Matrox MXO2 Mini with MAX, Matrox preset and if I remember right target was 30Mb/sek
    - Audio and video  track duration in the timeline was 1(one) frame  difference.
    Thank you agan, and I will post the results as soon as I will get done with it.
    Vladymyr.

  • Encore DVD 2.0 Forces Transcoding on Spec MPEG Files

    Since I have upgraded to Encore DVD 2.0 it insists on transcoding many of the MPEG files. The file are 720x480 NTSC and within the MPEG specs. Also the file is marked a do not transcode in the project view.
    In fact if I use Encore DVD 1.5 and load the same MPEG file and create an identical project it does NOT transcode the MPEGS files.
    Encore DVD 2.0 also freezes on occasion when you preview the project. Again Encore DVD 1.5 does not have that issue with the same files.
    Please let me know how to correct this problem.
    Thank You

    The files are from DVDs I have previously created and new material. so a verity of applications. But the key here is they work perfectly with Encore DVD 1.5, and some of them were from DVD created with Encore DVD 1.0 they must have worked with with it as well.
    Thanks

  • Blue screen of death when building blu-ray in Encore CS6

    I recently purchased a new laptop and installed Adobe Master Collection CS6.  I purchased the laptop for video capture and editing, as well as for blu-ray authoring. 
    Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray.  For authoring, I am using Adobe’s Encore CS6.  After checking and previewing my creation, I attempt to build to disc using Encore.  About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD).  This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD).  I am using an external blu-ray drive on USB 3.0.  
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    Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
    PIONEER BD-RW BDR-TD05 USB Device
    Driver: 6.1.7601.17514
    C:\windows\system32\DRIVERS\cdrom.sys
    \windows\system32\Drivers\PXHlpa64.sys
    \windows\system32\DRIVERS\tdcmdpst.sys
    \windows\SysWOW64\drivers\Afc.sys
    Renesas USB 3.0 driver also installed
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    §  Manufacturer: Toshiba
    §  Manufacturer Part Number: PSAY1U-05U027
    §  Product Line: Satellite
    §  Product Series: P755
    §  Product Model: P755-S5375
    §  Product Name: Satellite P755-S5375 Notebook
    §  Product Type: Notebook
    §  Processor Manufacturer: Intel
    §  Processor Type: Core i7
    §  Processor Model: i7-2670QM
    §  Processor Speed: 2.20 GHz
    §  Processor Core: Quad-core (4 Core)
    §  Cache: 6 MB
    §  Chipset Manufacturer: Intel
    §  Chipset Model: HM65 Express
    §  Standard Memory: 4 GB
    §  Memory Technology: DDR3 SDRAM
    §  Memory Standard: DDR3-1333/PC3-10600
    §  Number of Total Memory Slots: 2
    §  Hard Drive Capacity: 500 GB
    §  Screen Size: 15.6"
    §  Display Screen Type: Active Matrix TFT Color LCD
    §  Aspect Ratio: 16:9
    §  Screen Mode: WXGA
    §  Backlight Technology: LED
    §  Screen Resolution: 1366 x 768
    §  Graphics Controller Manufacturer: Intel
    §  Graphics Controller Model: HD 3000
    §  Graphics Memory Capacity: 1.65 GB
    §  Graphics Memory Accessibility: Shared
    §  Ethernet Technology: Fast Ethernet
    §  Wi-Fi: Yes
    §  Wi-Fi Standard: IEEE 802.11b/g/n
    §  Webcam: Yes
    §  Operating System: Genuine Windows 7 Home Premium with SP1
    §  Operating System Architecture: 64-bit
    §  Pointing Device Type: TouchPad
    §  Number of Cells: 6-cell
    §  Battery Chemistry: Lithium Ion (Li-Ion)
    §  Width: 15.0"
    §  Depth: 9.8"
    §  Weight (Approximate): 5.40 lb
    §  Package Contents:
    §  Satellite P755-S5375 Notebook
    §  Lithium Ion Battery
    §  AC Adapter
    §  Green Compliant: Yes
    §  Green Compliance Certificate/Authority: RoHS
    Installed programs:
    Name                                                            Version          
    Microsoft Application Error Reporting                           12.0.6015.5000   
    Microsoft Office Click-to-Run 2010                              14.0.4763.1000   
    Microsoft Office 2010                                           14.0.4763.1000   
    Windows Live Essentials                                         15.4.3502.0922   
    Apple Application Support                                       2.1.7            
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft_VC90_MFCLOC_x86                                       1.00.0000        
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148  9.0.30729.4148   
    TOSHIBA Web Camera Application                                  2.0.3.3          
    Windows Live Messenger                                          15.4.3538.0513   
    Microsoft_VC90_CRT_x86                                          1.00.0000        
    Google Toolbar for Internet Explorer                            1.0.0            
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219     10.0.40219       
    Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000        
    Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000         
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219     10.0.40219       
    Toshiba Online Backup                                           2.0.0.31         
    TOSHIBA ReelTime                                                1.7.21.64        
    Windows Live Remote Client Resources                            15.4.5722.2      
    Windows Live SOXE Definitions                                   15.4.3502.0922   
    Adobe AIR                                                       3.1.0.4880       
    Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2      
    Windows Live Communications Platform                            15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    Apple Software Update                                           2.1.3.127        
    Windows Live UX Platform Language Pack                          15.4.3508.1109   
    Windows Live Photo Gallery                                      15.4.3502.0922   
    bl                                                              1.0.0            
    Windows Live Mail                                               15.4.3502.0922   
    Java(TM) 6 Update 25                                            6.0.250          
    MSVCRT_amd64                                                    15.4.2862.0708   
    TOSHIBA Face Recognition                                        3.1.17.64        
    ph                                                              1.0.0            
    Adobe Widget Browser                                            2.0.348          
    Windows Live Writer                                             15.4.3502.0922   
    Mesh Runtime                                                    15.4.5722.2      
    TOSHIBA Supervisor Password                                     1.63.51.2C       
    Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1           
    Adobe Reader X MUI                                              10.0.0           
    TOSHIBA Media Controller Plug-in                                1.0.7.5          
    Windows Live Photo Gallery                                      15.4.3502.0922   
    Windows Live Photo Common                                       15.4.3502.0922   
    Label@Once 1.0                                                  1.0              
    PDF Settings CS6                                                11.0             
    Toshiba Book Place                                              2.2.7530         
    Windows Live PIMT Platform                                      15.4.3508.1109   
    TOSHIBA Wireless LAN Indicator                                  1.0.5            
    D3DX10                                                          15.4.2368.0902   
    Utility Common Driver                                           1.0.52.3C        
    Junk Mail filter update                                         15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    TOSHIBA HDD/SSD Alert                                           3.1.64.9         
    Windows Live Remote Service                                     15.4.5722.2      
    Toshiba App Place                                               1.0.6.3          
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Language Selector                                  15.4.3538.0513   
    QuickTime                                                       7.72.80.56       
    Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0         
    TOSHIBA Value Added Package                                     1.6.1.64         
    Microsoft_VC80_CRT_x86                                          8.0.50727.4053   
    Google Update Helper                                            1.3.21.111       
    TOSHIBA HDD Protection                                          2.2.2.15         
    7-Zip 9.20 (x64 edition)                                        9.20.00.0        
    TOSHIBA PC Health Monitor                                       1.7.9.64         
    Windows Live Mail                                               15.4.3502.0922   
    Adobe Help Manager                                              4.0.244          
    MSVCRT                                                          15.4.2862.0708   
    Windows Live Remote Client                                      15.4.5722.2      
    Blackmagic ATEM Switchers                                       3.0.1.0          
    Microsoft_VC90_MFC_x86                                          1.00.0000        
    Windows Live Photo Common                                       15.4.3502.0922   
    Windows Live ID Sign-in Assistant                               7.250.4232.0     
    Microsoft Visual C++ 2005 Redistributable                       8.0.61001        
    Windows Live Messenger                                          15.4.3538.0513   
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148  9.0.30729.4148   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729        
    TOSHIBA Hardware Setup                                          1.63.1.37C       
    Microsoft Silverlight                                           4.0.50401.0      
    PlayReady PC Runtime x86                                        1.3.0            
    Intel(R) WiDi                                                   2.1.41.0         
    Windows Live MIME IFilter                                       15.4.3502.0922   
    TOSHIBA Flash Cards Support Utility                             1.63.0.12C       
    TOSHIBA eco Utility                                             1.3.5.64         
    Windows Live UX Platform                                        15.4.3502.0922   
    TOSHIBA Wireless Display Monitor                                1.0.1            
    Debugging Tools for Windows (x64)                               6.12.2.633       
    Windows Live Remote Service Resources                           15.4.5722.2      
    Windows Live Writer Resources                                   15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729        
    Intel(R) PROSet/Wireless WiFi Software                          14.01.1000       
    Windows Live Installer                                          15.4.3502.0922   
    TOSHIBA Disc Creator                                            2.1.0.11 for x64 
    PlayReady PC Runtime amd64                                      1.3.0            
    Windows Live SOXE                                               15.4.3502.0922   
    Java Auto Updater                                               2.0.4.1          
    TOSHIBA Bulletin Board                                          1.6.08.64        
    Crash details:
    Problem signature:
      Problem Event Name:            BlueScreen
      OS Version:                           6.1.7601.2.1.0.768.3
      Locale ID:                              1041
    Additional information about the problem:
      BCCode:                               d1
      BCP1:                                   0000000000000001
      BCP2:                                   0000000000000002
      BCP3:                                   0000000000000008
      BCP4:                                   0000000000000001
      OS Version:                           6_1_7601
      Service Pack:                        1_0
      Product:                                768_1
    Files that help describe the problem:
      C:\Windows\Minidump\090312-28516-01.dmp
      C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt
    DMP file details
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
    Debug session time: Mon Sep  3 02:27:16.190 2012 (UTC + 9:00)
    System Uptime: 0 days 0:06:50.096
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {1, 2, 8, 1}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000001, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
    0000000000000001
    CURRENT_IRQL:  2
    FAULTING_IP:
    +6130613031313361
    00000000`00000001 ??              ???
    PROCESS_NAME:  System
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    TRAP_FRAME:  fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
    rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
    r8=fffff80000b9c8d0  r9=0000000000000000 r10=0000000004216094
    r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    00000000`00000001 ??              ???
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80002e82769 to fffff80002e831c0
    FAILED_INSTRUCTION_ADDRESS:
    +6130613031313361
    00000000`00000001 ??              ???
    STACK_TEXT: 
    fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    nt!KiPageFault+260
    fffff800`02e813e0 440f20c0        mov     rax,cr8
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!KiPageFault+260
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    Followup: MachineOwner

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