Encore CS3 does not see dvd drive

When I log onto a pc in our labs as a regular user and open Encore the dvd drive is not seen by Encore.
Logged in as an administrator, I can see the dvd drive in Encore.
Does anyone know how I can resolve this problem without giving admin rights to students?
Thank you for your time and assistance.

As far as I know, Encore is not written as multi-user, the operator must have full use of the computer

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Windows 8 does not see hard drive on Satellite A200

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> with Vista works fine,
Does this mean that Vista is still installed or is HDD visible while Vista installation setup?
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Sat A200 is a little bit older but I dont think the SATA driver is needed here to install Win 8.
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my new mac mini does not see usb drives, but in hardware info the usb is visible
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When you plug in the USB flash drive and then refresh systeminformation it becomes visible.
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After starting up again when I have removed the flash drive it has gone from the systeminfo USB list.
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[SOLVED] New install does not see SSD drive

Ok, I have a DFI motherboard which at first did not recognize my new Intel SSD drive I have installed. After updating the BIOS, it now correctly recognizes it. However when I run the 2009.2 cd and try to prepare the drives, it does not show any drives listed?
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does not show any drives either so it looks like arch cant see any installed HD's which makes since, but the motherboard does show the new Intel SSD as a Sata drive right under my DVD player?
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Last edited by banshee28 (2009-02-28 16:48:07)

lilsirecho wrote:
I had trouble with my throttle device not making contact with the data lines when connected to USB.
I assume the SSD has the same connector as the motherboard and the cable can be reversed end to end to test for performance.
I use a multimeter to verify the presence of power to the device.
Sata cables are known to be flaky.
Throttle devices use 5vdc power from USB connector and are connected to esata cables at the same time since sata ports do not supply power. The connections for throttle are on opposite ends of the device.
I am not familiar with the SSD power setup but assume it is 5vdc as well.
No other suggestions here..................
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Last edited by banshee28 (2009-02-26 13:15:52)

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with the 10.2 CD, disk utility does not see the hard drive.
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Just fired up my new 2014 Airport Extreme and attached a Toshiba 3 TB USB Drive. My new (late 2013 iMac) does not see the new drive in Disk Utility.
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I have a very strange situation in a powerbook G4 (1.67ghz, hi-res 15" screen).
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I have never seen this laptop working properly, but the seller I acquired it from stated that the optical drive worked fine until he fried the DC in-board, presumably with a faulty power supply. He had removed his hard drive to save the data on it.
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See another post with similar situation (archived, or I would have jumped on that thread):
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Ray

Well, I am happy to report that the situation is resolved with my powerbook not seeing the superdrive, but I still do not really understand exactly why it was unavailable in the system profiler as I originally posted.
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repair the hard drive
repair permissions on the hard drive
reset PMU
reset PRAM
boot to open firmware (hold command-option-o-f at boot) and type "reset-nvram" (without quotes) enter, the type "set-default" enter, then type "reset-all" enter
cross your fingers, knock on wood, and boot! See what happens....
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and thanks to all who read and pondered....
I will mark this case "answered" though it is more closed than truly answered.
I am very relieved that the fault did not lie in any of the major components (or even the minor ones for that matter)
It turned out to be only software/installation/settings, even though the symptoms certainly seemed to point to a hardware issue. It pays to try the resets and repairs!
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Hi
I have a Satellite L30-105 (PSL33E) with windows Vista. Windows Vista doesn't recognize the DVD-ram any more. The BIOS recognize the DVD-ram. I did try to download the DVD-ram drivers but they are not on the side of Toshiba.
Who can help me to get the right driver or know more? From the problems with the Mat****a DVD-ram uj-850s ATA device and windows Vista.

Hi
The CD/DVD drive does not need special drivers!!!
The Vista includes a Microsoft driver which works with all ODDs (CD/DVD drives)
Simply said, the Vista should recognize the drive without any problems.
Some questions; did you get any error messages? What is the device manager status? Do you see any yellow exclamation marks?
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Its necessary to update the registry entry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
1. Click on the start menu.
2. If this is a Vista machine in the search box type in regedit without the quotation marks.
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4. In the right panel youll see something along the lines of UpperFilter and LowerFilter you want to click on each filter key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
5. Restart Windows.
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I have a Satellite P775-112 that was previously running Windows 7.
This weekend I upgraded to Windows 8 Pro RTM.
Following the upgrade, the DVD drive is no longer recognized.
In Device Manager the drive "MAT****A BD-MLT UJ240EF" has a warning symbol, and the Device Status in Properties is "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
I've tried everything I've found on the web without success:
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Any suggestions welcome!
Thanks

Hi guys
Found a solution here:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletinDetail.jsp?pf=true&soid=3516888
*Uninstall the Toshiba programs:*
TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator
Then restart your PC using the Power-->Restart option in Windows 8.
Your CD/DVD should be accessible now.
For help with uninstalling these programs follow the instructions below
*To Uninstall a program or application:*
1. At the START screen type Control Panel
2. Select Programs --> Uninstall a program
3. Find the two programs listed above and uninstall these applications
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*To uninstall a device driver:*
1. At the START screen type Device Manager
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Encore CS3 does not see dvd drive

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