Encore CS3 Error: Disc requires a layer break

Hi,
So I'm trying to build a DVD with DVD Video and ROM content (3.92GB for DVD video and 4.61GB for ROM content) on a dual layer DVD. When preparing the disc layout encore stops and comes up with a warning: DualLayer - This disc requires a layer break.
I've set Encore to make the layer break automatically, and changing it to manual doesn't make any difference... can you help?? I've tried exporting the project to disc, image and folder but it makes no difference!!!
Tim

You have a mixture of problems at play here, and whilst this may seem like a pain in the rear, there is a way out for you.
Problem #1 is that Encore cannot set a layer break in the ROM content, as it cannot hook into it and therefore has no way of knowing what it contains.
Problem #2 is that when creating DVD9 discs, there are 2 ways to master them - OTP (Opposite Track Path) and PTP (Parallel Track Path).
All DVD Writers are incapable of writing in PTP mode. This has caused me problems on more occasions than you can possibly know. It's a real PITA.
You can however
i replicate
to PTP mode.
Why is this the case? Well, because DVD is usually used for DVD-Video, and the Layer Break needs to be as unobtrusive as possible - so the disc mastering uses OTP so that for Layer 0, the laser starts at the middle of the disc, travels to the outside, refocusses to Layer 1 and then travels back towards the middle again. The idea is to minimize the time taken to refocus, giving if anything just a small pause at worst, should the break point need to be placed in the middle of a film (Do not confuse this with "Seamless" layer break in apps like IMGBurn, as that ONLY applies to Multiple Angle discs. NEVER add a "seamless" flag on a single angle film)
Trouble with OTP is that you cannot have more information on Layer 1 than on Layer 0 - for obvious reasons.
The solution is PTP - and this has to be done in a PreMastering application. GEAR Pro Mastering Edition is one for PC, and DVD AfterEdit is one for Mac. The masters cannot be burned. They need to be written to DLT tapes.
One possible workaround is to tell Encore to create a Folder with just your DVD-Video material. Do not - at this point - add the ROM content.
Launch IMGBurn (freeware/Donationware, www.imgburn.com)
Go into BUILD mode.
Make sure it is set to "Calculate Optimal" for Layer Breaks.
Add your Video_TS folder.
Add your ROM folder.
Hit "Write" - it will tell you it cannot find a suitable location for a Layer Break to spec, and ask you if you want to proceed anyway.
Tell it "YES" and it will make your disc.
Where the layer break will be is anybody's guess, but it will load your Video_TS and try to split the data equally between the layers. It should put it between files.
It's your only shot at getting a written disc - this will not be suitable for replication unless you master it in PTP mode though.
Good Luck.

Similar Messages

Encore CS3 : "Error: File exists"... veeeeery clear !

I have updated a project in Encore CS3 : cleared old timelines, replaced by updated ones. Remade all links. Checked project before starting the encoding. While I have been able to do about 5 or 6 versions of this DVD with similar updates, this time, while "building Morion Menus" proceed (Rendering Title menu), at about 80% of the progress bar, it stops and tell me an error box : "File Exists" with the only option to okay ot and stop everything !
Very clear message (as usual with Adobe...) ! I have over 100,000 "files" *existing* on my PC !!!....
Anyone have a clue of what I'v done wrong and what I should correct ?
(Sorry for the frustrated tone here...)
Thanks,
Rob

The only error message that I've ever gotten in Encore was the one above. It was the fourth DVD in a 6 disc set, and I was using a "template" that I had made with only a few Assets (Menus, and common Audio & Video files), plus folder/bin structure. I probably got lazy and did the non-recommended Asset-replacement method, but will never know for sure. While I waited for a response on the forum, I just started over with the virtually empty "template," Imported the Assets, made NO changes to the Assets and everything burned fine. I had probably violated the "cardinal rule of Asset-replacement, without realizing it.
Neil's was is definitely the best.
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Encore CS3 error, won't build DVD?!

I've created a basic menu in Encore CS3 with two buttons and two separate timelines. I've checked and previewed my project several times and everything works OK. However, whne I try and build a DVD disk, I get this error message: "PGS "file name" has an error at 3;29;14 (the very end of the video clip) Internal software error: %0. line (my file name). PGC info: name= "my file name" ref= EPGC.time=00;3;29;14.
I rendered this video clip out of After Effects CS3 as an mpeg2 file. Have tried re-rendering out of a new After Effects project and result is the same. Have also tried different disks, same result.
The second clip in the Encore project works fine; it was captured the same way in the same format. Both timelines play fine whne previewed in Encore and all links and buttons fiunction perfectly.
What does this error mean and how do I correct the problem?
Thanks!

Some of us experience this pgc error (only in CS3) and have found no real solution. There are a variety of workarounds. I believe the most persistent version is the result of some unidentified combination of hardware and software.
One qualifier: I'm not sure that any of us that reported had exported the timeline file from AE. I don't see that it shojl dmatter, but I'd consider the possibility that it is an actual asset error.
I believe that there are 3 variations, and they may have different implications: timelines (your issue), motion menus, and slide shows.
Copies of projects and assets taken to a machine/user who does not experience the error work fine. Some users have done a ridiculous amount of testing (I'm one), and some have declared a solution (I am not one, and believe there are probably multiple causes). Since CS4 is out, I doubt we will ever see any further resolution, and, since the problem can not be reliably repeated in a new project with new assets, no "bug" was ever demonstrated.
The first rule is to use flawless workflow. (I'm copying this from notes on a previous post, and I still don't find a link right off to Neil Wilkes' and Jeff Bellune's descriptions, but one example is never changing assets with Encore closed.) But I have instances in which I was perfect (ha, ha), and the error occurred.
In most instances, one or more workarounds can be used. If you used a muxed file, do it again with demuxed. If you used files that were in the same folder as the xmpses files (the files premiere creates to carry project/chapter info), delete the files other than the m2v and wav and reimport the asset as a timeline. (You will have to redo the chapter markers. It is best to delete the old file from the project, and have the newly imported file renamed. However, I have done it various ways successfully.) If you have long file names with spaces, shorten and remove the spaces.

Encore CS3 error...help!

Encore's been working fine up until today. It stopped importing files - nothing comes in and it hangs after it transcodes a file during the "import" phase.
I cancelled one build and it gave me this error message:
"Operating System Error:nummber 0x00000020 - The process cannont access the file because it is being used by another process"
I've tried deleting the cache file, I've tried going into the regestry and deleting that cache file, I've tried just about everything I could find after searching this forum - nothing.
I've got CS4 on order, and Adobe says it's supposed to ship on the 14th, so I'm hoping it'll get it not long after that and before I need to burn anything too big - I don't want to have to move everything to my laptop where Encore is working fine. And I just got my Vista 64 upgrade disc and wanted to wait to install it when CS4 got here, but if installing the OS agin is what would fix this, I'll do it now.
Any ideas - any at all????

Eric,
The only time I have gotten the "file being used... " message was when I was using a "template" Project and just Importing new Assets into it. Only happened once.
In that case, I started from my "template" anew, and re-did the Importation. Worked perfectly second time around. I assume that this was a Cache problem of some sort. As I had not modified any of these Assets, just Import_As_Timeline and as Asset and added my Audio to the respective Timelines, I do not think that could have caused the problem. I also have Indexing turned off for all HDD's and all folders (see next).
One question on your OS setup: do you have either Windows' Indexing turned on, or any other indexing turned on?
The problem with Assets not Importing is a real concern. Since this just started happening, I'd look to what is different about these Assets and this Project, and what might have changed in your program and with your system. Are these files located someplace different, than with your earlier Projects - an external HDD, for instance? When something works one day, but not the next, it almost has to be a change someplace: OS, system, program or a difference in the Assets themselves.
Now, sometimes I attribute FU's to the "phases of the Moon," but Jeff, Neil and Ruud usually chime in that it was OE (my OE), and they are always right... [Grin]
I agree with you about updating your OS later, when this Project is finished.
Also, tell us a bit more about these particular Assets, please.
Last, try creating a "test" Project and attempt to Import some "known good" Assets into it. Do these work, or do you get the same behavior, as with your current Project?
Good luck, and thanks for all of your contributions to the Premiere forums,
Hunt

Encore CS3 Error 14 but...

Error: invalid format code: 14 0x00010006 and later on 0x00010007
progressive_sequence not valid for video resolution.
Trying to build a blu ray folder from a Cineform avi.
I have succeeded in building a folder before, with the same file and settings, but nevertheless it is not succeeding anymore.

Hi,
I'm managed to get this same error exactly. Using Canon HV20 50i PAL Footage i can NOT get it to NOT transcode. To clarify, i wish to create the project with the native HV20 video files and NOT have it transcode them when the file properties are exactly the same as the project.
There is no option to select 'no transcode' for BD output, it always wants to transcode the file. I feel there is some kind of 'bug' not letting us use this native footage.
Is there any work around or known problem at this stage as i realize this post is fairly old.
I have also tried demuxing the streams to elementary to eliminate the transcoding of audio as MPEG2 Layer 2 isnt supported for BD output i believe so it always has to re-encode that side of it. But it still wants to transcode the video (which is what i don't want to do so i can keep the utmost quality).
Any help would be appreciated if other PAL HV20 users have come across this issue.
Thanks.
EDIT: Also as someone suggest as a 'fix' previously in this post, i do not wish to change to 50p output as all that does is force me to 720p50. So on top of a down-rez i'm also getting a re-encode which is greatly UN-wanted. :)

CS5: Manual layer break dialog does not appear

Hi
If I would like to create a dual layer disc, the following message appears: "the disc requires a layer break" in CS5.
I set the layer break from "automatical" to "manual" and tried again but the message appears again and no dialog will be opened as Adobe stated in their help: "Manual: Opens the Set Layer Transition dialog box...".
I read a lot of people having problems with layer breaks in Encore but it seemed that nobody has solution.
Why does the layer transition dialog not pop up? Does anybody has the same problems with dialog not showing up?
My setup:
- Movie ProRes 442 HQ, 112min, 20 chapters (no error on transcoding)
- Main menu with "play" and "scene" button, animated video as intro (ProRes 442HQ)
- 2 scene menues with 10 video buttons each
- there is no error on project checking
- DVD+R DL, no problmes so far to write dual layer dvd's
- 8.14GB will be used on disc
Thans for any help, I am really frustrated.
Cheers,
gorbi

I think I found a “cheat” solution. I figured out I needed to force the auto break (only option available in CS6 on a Mac), was to push the auto break down to some other place in the movie. I created 5 minutes of dummy black video, compressed it to the same specs as other videos, added that to the beginning of the offending timeline, cut it to 1 minute, created a second chapter marker right at the heads of the movie, linked the menu button to that chapter marker, and voila!, where ever Encore put the autobreak now doesn’t affect the movie play. It starts up right after the menu button is selected, just as it should. For anyone else having this problem, try this solution... seems to work well. I think that’s a good “thinking outside the box” solution.

DVDSP4 build to Primo DVD-will it work around layer break error ?

I tried to create layer breaks because under the build option automatic won't burn and manual breaks are greyed out. so i can't burn and i need to get this done before sunday. the build to my hard drive works perfectly and if i test the DVD video folder using DVD player, it works great. If I move the Video & Audio DVD folders to my PC and use Primo DVD and burn a DL disc, will the layer break errors in DVD Studio Pro cause problems during the playback of a disc burned with Primo DVD? Basically, will these DVDSP4 errors carry over no matter what burning program I use; Toast, Primo, Record Now??

http://discussions.apple.com/thread.jspa?messageID=4078067&#4078067
(I also mentioned this just now in the other thread just in case)
Anyway you will need a proper break point, not sure (have not used) Primo so do not know if it will throw a break point in somehow or not, but if you go to the above thread works through the issues for you

Getting "layer break" error message when trying to Preview a single sided DVD, or build an ISO image or disk folder

Hi! Hoping someone might be able to help with an odd problem. I haven't found anything in the forums or the web that match my symptoms.
I've been using Encore CS6 (v6.0.1.013) on a MacBook retina over the past year to successfully create a number of single sided DVDs with menus, chapters, and all that. I usually make a copy of a previous DVD project, and then replace video assets with the new files and transcodes, move and rename chapter markers, and rework the menus in Photoshop. I then will build ISO images for both DVD and Blu-Ray (both single-sided), and use those to burn many copies of each DVD for clients.
This week, while developing one of these projects, when trying to build a DVD ISO image that looked like it would fit on a 4.7 GB DVD, I received the "layer break" message ("The chosen layer break does not satisfy dual layer requirements. To fix this, either set a new layer break manually, or choose to set layer break automatically.") because (I'm guessing) the material was too long for the 4.7 GB DVD (the Build screen now shows about 5GB of material are in the project). This is the first time I've seen that message - usually Encore just tells me the material is too big for the DVD.
I re-transcoded the material down to well under 4.7 GB (about 3.9 GB), reverted and replaced the transcoded files, and now the DVD build screen shows that there are about 700MB free on a 4.7 GB DVD. But I still have not been able to build any version of the DVD (image, folder, disc), without getting the "layer break" message. I also now get this same layer break message when trying to "Preview from Here" any menu, killing my ability to preview the DVD menus in Encore.
Just to see what would happen, I chose an 8.4GB Dual Layer DVD, and chose "manual" instead of "automatic" for the layer break selection, but never got the layer break selection dialog box, just the "layer break" error message.
I typically build both DVD and Blu-Ray images from the same material in the same project. I use different transcoding settings for each, and I have been able to build a Blu-Ray ISO without this "layer break" error on the Blu-Ray build (which is about 24.5GB when built). And as I mentioned before, this is the first project on which I've even seen this layer break message.
Any suggestions would be greatly appreciated! I'd rather not recreate the project from scratch, but I'm worried that I may have to.
Thanks
Jon

The total project being small enough may mean you have one layer that is too big. Both layers have to be smaller than half the disk, right?
Be sure you "run as administrator" for dual layer projects.
Encore may set the layer break correctly if it finds a good place, but there are numerous complaints about it being unreliable.
Build to a folder (no layer break is set), then use ImgBurn to build and ask to be prompted for layer break. ImgBurn is also unreliable under some circumstances.
The most frequent problems appear to be when there is no good location for a break. Do a search for "layer break imgburn" and you will see a variety of strategies.
http://forum.imgburn.com/index.php?/topic/1777-how-to-create-a-double-layer-dvd-video-imag e-file-using-imgburn/
Also see these posts:
Neil Wilkes
http://forums.adobe.com/message/3466255#3466255
Neil Wilkes
http://forums.adobe.com/message/4054265#4054265
Neil Wilkes
http://forums.adobe.com/message/4054269#4054269
Jon Geddes
http://forums.adobe.com/message/4002647#4002647
shuchi shrivastava
http://forums.adobe.com/message/3905911#3905911
Jon Geddes and Neil Wilkes
http://forums.adobe.com/message/4003221#4003221

Encore CS3 not burning to disc?

Hi all,
I am using CS3 Encore and up to now have been very successful when creating a Blu-Ray DVD.
Most of my footage has been around 1-11/2 hours long so I have always left it on Auto transcode and its been fine.
However, I have created a project at 1 hour 57 mins but now after waiting 7 hours each time for rendering, it pops out the disc and tells
me that there is a Encore CS3; Blu-Ray burning .... "Device Error", Code "3", Note: "AS-Storage Error= -97140.
I have also burned an image file which ends up as a 23.83 GB file, leaving just 1.17GB space on disc but will not burn?
I have reverted to burning a 1 1/2 disc and it does it fine. I am told by another that the file ends up as too larger a file to burn?
OK, as nobody seems to have solved this issue while searching the net, I was wondering if I could get some help with the transcode settings?
The transcode setting have been change by me many times from.... Min 1.5 Target 25 Max 30, Down to Min 1.5, Target 17, Max 20.
However, the final project before going to burn is still 23.83GB, and the same error: Encore CS3; Blu-Ray burning .... "Device Error", Code "3", Note: "AS-Storage Error= -97140 is showing after ejecting disc?
can anyone please help?
Thanks
Alan Grove

Hi Jeff, thanks for that I will give it a go.
Something I dont understand?
When I put project together it says in EN that the disc has 12gb used with
12Gb unused.
Yet when I build it tells me that the disc has used 23.83 GB and has 1.7Gb
free?
I wish I understood these bloody programmes he he.
I am used to just putting in a disc and being told immediately if it will
burn after 7 hours waiting?
Cheers
Alan

Layer Break Issues with Encore 2.0

I have a dual-layer project that is doing something strange:
When authoring the project I left the layer break to automatic. After writing an image for review, a few people complained that the layer break was in a bad location and some players were having trouble with it (high motion area of the film). So I re-wrote an image and this time told it to do the layer break manually. I chose a specific time to place the layer break.
These new DVDs now act as if there are 2 layer breaks in the video. The new location where I told it to place the layer break has a slight pause in playback, like the player is switching layers, but then at the original layer break location playback is pausing just like it did before.
I have checked the video file and it is fine and has no glitches in it. Is it possible there are two layers switches in the project (it doesn't make sense to me, but I have to ask).
Thanks for any help anyone can provide.
Mike

Mike.
What is happening here does seem to be a bug to me too.
There is - happily - a solution to the problem. A couple of them, actually. What one to use is going to depend on the final output your project needs to be.
You must reset the break yourself as well as remove the existing one. The problem is that once Encore sets an automatic break, this will remain set - whatever you may reset later on down the line. So you're going to need a copy of PGCEdit. This is freeware, and is available from http://download.videohelp.com/r0lZ/pgcedit/
To use this, export from Encore as a DVD Folder - and then load this folder into PGCEdit. Follow the internal instructions for changing/Previewing the Layer Break. It will allow you to remove the incorrect one & reset the new one. You'll need to use the CFH file though as I cannot remember off the top of my head the precise instructions. It's not too hard to do though. PGCEdit will automatically back up your unmodified files too - just in case. Then to create your replication masters, simply reload the modified folder into Encore "Build DVD" dialogue & write the DLT tapes.
If you're going to burn discs instead of replicating them, you can use the much simpler IMGBurn method.
Download this wonderful piece of freeware, and set it up so that the layer break is "Calculate Optimal".
Load your Encore folder. It will ask you where you want the break, and it will also allow you to preview the exact cell location too.
Set to where you want, burn the disc.

Encore CS3 - "Sense 62900..Hardware Error "

This has been plaguing me for months. Encore won't write to either of 2 burners - one Memorex and a iHAP. The memorex says it can't "see" a new disc "place a empty media in drive" when that's whats in it.. selecting iHap basically stalls. In both instances Encore error code is " Sense 62900 hardware .." I have checked and replaced the IDE ribbon cables, checked the sockets and deleted DVD optical drivers from Device Manager.
Replaced each burner with new one, removed Roxio (I believe - that's such a tenacious embed). But! Here's the scoop.. I use a work around using AVS Disc Creator and both burners work just fine. Encore came up with the same error message BEFORE I used a work around. Encore was burning discs sometime ago when a system CPU upgrade required reinstalling Windows OS.
What am I missing here..???

Hunt; I've been using TDK +R, - R and other odd ball brands plus Staples media discs.
Encore builds a Disc Image no problem and then I use AVS to burn the DVD. This is not what I paid for so to speak..! Even though I "appear" to have cleaned out Roxio, I tried to drag n drop a file ontop a burner icon [with a blank media loaded] and up jumped Roxio burner.. I tried the link on a previous post for the Zapper utility but the link has gone. Thats the only thing I can think of that may "lock out" Encore from a burner.. Even bought a copy of RegCure for clean up..
Really stumped..!!
Peter

Internal Software error PGC for encore CS3 !!! solved !!!

Almost everybody here knows the next error:
PGC "timeline name" has an error at xx:xx:xx:xy internal software error : %0, line timeline name - PGCINFO: name= timeline name, ref=BPGC, time=xx:xx:xx:xy
Where the y in time stands for the length of the timeline minus 2 frames. The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
It kept me awake for weeks and after reading this forum several times and comparing encore CS3 with encore 2.0 filenames I found the solution.
This Error is a bug in encore witch has nothing to do with blank filename spots and sonic coding or codecs or planning your workflow with a pencil but pure with the combination Adobe Premiere Pro CS3 and Encore CS3.
This is what generates the problem:
In Adobe Premiere Pro CS3 you build project with video, sound and chapters. Then you export the project via the Media Encoder not Multplexed.
Premiere CS3 then creates the following files:
filename.M2V (video file mpg)
filename.AC3 (audio file ac3)
filename.M2V.XMPSES (an adobe file with preview info and chapter pointers)
filname.XMP (??)
It is the .M2V.XMPSES file witch creates the PGC error. If you use the MULTIPLEX DVD option then ADOBE will not create the .M2V.XMPSES file so there will not be an error. This trick mentioned by ADOBE and many others is just to go around the bug instead of solving it. Also with multiplex you have just one sound track. I use two sound tracks like 5.1 and a 2.0 track witch you can choose in a menu.
Some people say it is the blank spots. Also not true. They have probably just erased the blank spots of the M2V file and forgot the .M2V.XMPSES file.
When you just delete the .M2V.XMPSES file and then open the M2V and AC3 file in Encore as a new asset, make a timeline and menu's and the project will built and burn. Only if you delete this .M2V.XMPSES file Encore takes a longer time to import the M2V file and will be without the chapter points.
Almost everything else will work like menu with sound and even a movie background (use M2V files). Only the motion buttons in a menu still wont work unless you use a black background !?!. Haven't figured this out yet. Only solution for this is use Encore 2.0. In this older version also the motion buttons will work without error's (everything else also so why buy CS3??)
Here is what you must do create a DVD without errors:
-Create a project in Premiere Pro, even with chapters.
-Write down all chapter points (minutes:seconds:frames)
-Create two new unique maps in explorer for example D:DVD1 and D:DVD2
-Export in Premiere with Media Encoder without the Multiplex:DVD but with NON to the D:DVD1 map
-Copy from D:DVD1 only the M2V and AC3 files to D:DVD2
-Start up Encore DVD CS3 or 2.0
-Create a new unique project in Encore for example "DVD" and save this in the map D:DVD2\
-Then use Save-as (under file) and pinpoint to D:DVD2\dvd to be sure that all Encore's files are placed in this folder.
-Select M2V file and make new timeline.
-Make chapter points (you wrote down the points, did you?)
-Create menu's, even with sound (AC3) and movie background (M2V)
-Then render project if you have used a video for menu background
-Finally Built and burnnnnnn!!
-If you like to use motion buttons in a menu then use Encore 2.0
I have double checked my work flow and it really works. I have built a project and burned with success Then I deleted the timeline and the M2V file. Copied the .M2V.XMPSES file in the used folder. Re loaded the M2V file in encore (this time much faster! and with chapter points). Tried to built and burn and back was the error. Also this happened in in Encore 2.0!!
Hope that this will solve the PGC error once and for all !!!
Marcel W
system:
acer aspire AMD 64 3800+
2 GB
250 GB hard drive for system
750 GB hard drive for movie
software Adobe Encore 3.0.1.008, Premiere PRO 3.2.0, Photoshop CS3 10.0, All upgraded
NERO 7
No Internet

> Where the y in time stands for the length of the timeline minus 2 frames.
This can actually vary, and so far at least, I don't think we've seen a pattern as to type of pgc error based on how many frames from the end it reports.
> The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
Number of menus is not relevant; the iteration of the first letter is more related to subsequent occurrences of the error. In my current tests it did not always update; they may have been too similar.
> This is what generates the problem...
Well, the problem does not occur every time you do what you describe, any more than it occurs every time spaces are left in the file names. What you have is, as some other suggestions, a workaround. Thats not bad, and I wonder if you are onto something as to what is contributing to the problem.
So, on to the interesting part whether the xmpses file, or at least what Encore is doing with it, is contributing something. I took an old test project that throws the PGC error and did some experiments.
Background. I am a user who does get the pgc errors regularly, but not always. Creative Suite Production Premium, with PPro CS3 3.2.0 (374) and Encore 3.0.1.008. Pentium 4 2.8GHz 2G RAM, XP SP3, Multiple drives, Nvidia GEforce4 MX440 i.e. an older system. I have lots of stuff loaded and running, including virus protection and firewall, so there are any number of potential conflicts. But I get no crashes, and only one problem other than the pgc. (PPro and Encore monitor windows do this diagonal thing I suspect the display card, but the drivers are up to date. Maxing and then back to fit fixes it.)
If you want to attempt to replicate my studies, here is a link to my problem clip and the first Encore project I describe.
http://www.videoandcomputer.com/test/pgc_test.htm
This project involves a very short AVI export from PPro CS3 - just over 8 seconds - called pgcbad_clip1.avi. Just to answer any question, the source is dv camera capture, and the source and avi export I use are dv avi type 2. There were no effects added on the timeline.
Test 1: Create a project in Encore CS3. Use the sunset menu and delete all the buttons except "play all." Import the avi as a timeline. Set the timeline end action as "return to last menu" and set the button link to the timeline. Auto transcode. (Project settings are 8mbps max and a3c.) Check project shows okay; there is never a problem with that. Build to a DVD folder in a new folder. This project throws the pgc error.
Test 2: Now create a new Encore project in a new folder. Use the same process, except import as timeline the m2v and a3c files from the first run. (I.e. if the clip is pgcbad_clip1.avi, in the test1 project folders, there is a folder called pgcbad_clip1.avi that has 6 files.) Note that in the folder they are imported from is an xmpses file from the first project's encore transcode. The build again fails with the pgc error - same frame, etc, but I really think the frame number doesn't matter.
Test 3: Now create another new Encore project in a new folder. Use same process, but before importing the m2v and a3c as timeline, delete the xmpses file. Drumroll...... Build succeeds!
Go figure.
This is not the repeatable bug option weve been looking for, but based on a clip that always fails, it does demonstrate the odd event of deleting the xmpses file as a workaround. I wonder if that will give adobe something to work with.
Can anyone else get my clip to work/not work in a straight project?
Test 4: Just to answer the question since the avi file fails here, will the elemental option succeed? I exported elemental m2v and wav from PPro, used the same project process, and transcoded the wav. That build also works! I have seen this work both ways. I have had projects where the elemental failed, and an avi export worked. I do believe the elemental options work more consistently. But my project that I completed yesterday used all avi exports, animated buttons in the submenu, - no pgc error.

PGC error when burning in Encore CS3 ... help

I've looked and can not find any one else with exactly this problem. I recently upgraded to Adobe Creative Suite 3 and can not get a DVD to burn. The project checks fine, the files transcode without difficulty but during the burning process, I very quickly get a PGC "file name" error.
I have a Sony Pentium 4, 2 GHz, with 1.21 G of RAM, and plenty (30 G) free on my hard drive. I have a 16X Memorex DVD burner which is probably 6 months old, but up until now has worked great. I've tried several different brands of DVD-R media and same problem.
I'd describe myself as an advanced amateur at video making. I taught myself on Nova's Video Explosion and burned 100's of dvd's on the Sonic's My DVD program over the past 5 years. Actually that system worked well, but I'd outgrown it. I downloaded Encore 2.0 free 30 day trial and loved it. I'd import (uncompressed) avi files that I'd created in other programs (mostly Video Explosion, but also Movie Shaker, and Windows Movie Maker), create menus in PS CS2 and my DVD's burned quickly and without errors at all. When my 30 days expired, I found they no longer offered 2.0 and I decided to spend the big bucks at got Creative Suite 3 really solely for Encore.
I've now spent 3 days trying all kinds of different things, many different files from different sources and I always get the same error message of "PGC "file name" has an error at "time" internal software error %0, line "file name:, time 00:"time", ref= BPGC.
I did read some messages on here about uncompressed avi vs. compressed avi. I did find that I was using uncompressed avi, but when I used Adobe premiere and rendered as MPEG 2 ( I believe), I got the same error. The only success (?) I had was when I rendered a file as a .MOV. It did burn without the dreaded error message, but the quality was extremely poor and jumpy.
Any ideas? I've got a project due in a couple of days and at present I've got files that I can't get to DVD...

So, finally I've found the source of the problem and a workaround!
First the source:
when Encore has to transcode a video it must corrupt the file, because it's the transcoded file that causes the problem, I tried this by importing a transcoded file into Encore 1.5 there it came with the same error.
Now the workaround, ok maybe it isn't quite a workaround but it's a way to go:
What I did was: I built my project new in Encore 1.5, because Encore 2.0 has a problem importing the videos by me, but if you would just import the videos in 1.5 and let 1.5 transcode them so that all of them would fit on a DVD you should be able to import the transcoded files in CS3 and it should work, no guarantee.
Other possibility: try opening your project in encore 2.0 and re import your videos there and let 2.0 do all of the transcoding, that might work too!
But for certain: don't let encore CS3 do all the transcoding!
I'm working with PAL files I don't know if it will be the same by NTSC, but it's worth a try!
If anybody feels like reproducing the bug, here is the way to do it:
Make a project in Encore CS3 and import Videos encoded by premiere as MPG2-DVD (I think: .m2v .wav) and set the transcoding options to automatic, encore should have to transcode the files. Then let encore make the DVD, at some point you should get that nice PGC error!

Formatting was not successful. A suitable marker could not be found in the required layer break range

When burning to DVD =R DL
5.8g
Formatting finished.
Formatting was not successful. A suitable marker could not be found in the required layer break range. See the DVD Studio Pro User's Manual for more information.

Do you understand about layer breaks? Check the manual on this. Also do some googling. I went thru **** with this a few months back being unable to set a layer break. Finally realized that my dvdsp project had gotten corrupted. Had to rebuild it and then it worked.

Encore CS3 - Out of Memory & C++ Runtime Error

I'm running Encore CS3 and I encounter several problems with a recent project that have made Encore practically useless.
When I try to preview the project, play a timeline or preview a menu I get this error. Out of Memory - Please Save and exit immediately to avoid data loss. I also get the c++ runtime error sometimes while trying the same actions.
I've also had Encore hang while trying to import .m2v files, although this appears to happen randomly. Clearing the media cache seams to fix it, sometimes.
All video was compressed with Cinemacraft Encoder 2.70.02.12 and all audio was normalized with Adobe Audition CS3.
I've read through the forms and tried deleting the media cache in the registry and re-installed Encore once. Nothing appears to work, I'm about ready to ditch Encore and go with another authoring program.
Please help.
My Specs
Windows XP X64 (Current Updates)
Dual Opteron 275
Tyan Thunder K8SE
4 GB ECC/Reg RAM (Corsair DDR400)
1x 74 GB Raptor for OS
1x 74 GB Raptor for Cache/Temp
2x 500 GB For project/storage
Quadro FX 3400
Sound Blaster Audigy
Pioneer 112D
Sony CRX320E

Why would XP64 be the problem if its worked fine for over 30 projects?
I also tried loading the project on one of our 32bit XP workstations with Encore CS3 and had all the same problems.
At this point the problem appears to be a bug with Encore, because after starting over from scratch I got the project to work fine.
It also appears that if you copy/paste anything it will corrupt your project somehow.
So, the bottom line its this, XP64 is not the problem.

Encore CS3 Error: Disc requires a layer break

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