Encore CS3: First Play timeline freezes after burn only

Ok, so in Encore CS3 I have this timeline,it is set as first play and at the end it goes to a menu.
The video plays fine until near the end where it freezes on a frame for a few seconds and then continues fine. There are no other problems on the dvd. It occurs both on a physical disc and a disk image so it's not a player problem but it does not appear in Encore's previews.
I have tried re encoding the source file, deleting the timeline, re importing the footage.
Any suggestions?

Johnathan,
Tell us more about your Assets on this Play First Timeline. What are the files, format, Duration, etc.? Is this file muxed, or elemental streams? The greater the detail, the better.
I have not seen the behavior that you observe, hence my questions.
Hunt

Similar Messages

Encore CS3 First Play and End Action problems

I have one menu, one timeline. I'm trying to have the DVD start with the menu for about 2 minutes, the length of the audio asset linked to, then start the first chapter of the timeline. No overrides used in the project.
First Play of the disc: set to the default menu.
End action of the menu: set to first chapter of timeline.
Menu-motion: Audio linked to an audio asset, duration about 2 minutes.
In Encore DVD 2.0 this was trivial and worked. Not in CS3!
Most of the time it loops the menu indefinitely. Sometimes it will loop twice, then start the chapter.
Preview from the menu works. Preview from the disc doesn't, nor the final DVD burn. I've seen this was discussed here before, I just can't find the topic.
Any fixes?
Thanks

Johnathan,
Tell us more about your Assets on this Play First Timeline. What are the files, format, Duration, etc.? Is this file muxed, or elemental streams? The greater the detail, the better.
I have not seen the behavior that you observe, hence my questions.
Hunt

Encore CS6 First Play problem

Long-time Adobe user with CS6 Master Collection. Not come across this one before, though.
Simple Encore project using 3 PPro sequences via Dynamic Link.
Set up so a 20 sec video plays automatically then drops into a static menu offering choice of two timelines.
All tests OK, previews in Encore OK, and builds OK.
HOWEVER, the resulting DVD skips the intro video and starts with the menu, despite the intro video being set as First Play and testing OK inside Encore.
I've built the project from scratch twice now with the same result.
Any hints as to cause and cure?

OK. I eventually tracked it down.
Before adding the intro element, I started with the menu. When I added the intro movie, all looked good on the flowchart and it played OK in Encore, but, as I explained initially, when burned to DVD playback started with the old menu, not the new first play.
I tried deleting Encores preferences (start with SHIFT+CONTROL) to no effect.
I tried adding STOP at the end of menus, to no effect.
I also tried a variety of other first play items, but the DVD always started with the non-first-play menu.
Eventually I looked at the project properties and found that the title button and main timeline were still pointing at the original first-play menu item, not the one currently selected. Changing the main timeline had no effect, but changing the Title Button to the new first-play timeline finally solved my problem.
It seems possible that there is an issue with updating all relevant items in Encore CS6 (Windows, fully updated) when changing first play. Or am I missing something that makes it my fault here?

Timeline Freezes after 10 Minutes 20 seconds in Encore CS3

I have captured two complete HDV tapes on to my computer using Premiere Pro CS3. I have the tried to import the resultant AVI files into encore as timelines
All looks ok until I try to add chapter marks and Poster frames.
Each of the timelines seem to stick at the 10 minute 20 second mark. I.e if I try to look at anything beyond this point the frame just freezes
Both the files play ok in premiere pro but not in encore.
Any Ideas whats wrong? Its driving me nuts.

It ran long enough to install from disc-1 then froze. After restarting, it asked for disc-2 and that loaded then froze. After restarting, it worked a short while then froze. To get this far, I left the iBook in a cold place before starting it up and this extended the runtime from the normal 5 minutes to as much as 25 minutes.
I disconnected the disc and it behaved the same while starting from the CD drive so I think the disc is OK or its more than one cause.
This feels like a dry solder joint problem, to me - applying pressure on the motherboard or lowering the temperature will temporarily fix it for a few minutes.
If I pay for a repair then, statistically, it will last 3 months longer so its too risky. It would not be so bad if Apple could repair it with confidence that it will not have the same problem again, but to do that they would have to admit to what causes the this problem with so many iBooks.

Encore DVD's are shakey/jumpy after burning...

I'm very new to video but I've learned just enough to be dangerous, so any constructive help is appreciated.
Projects were shot on a Nikon D300s and D90(720p, 24fps), cut up in Premiere Pro CS5 and Dynamic Linked into Encore. Using the standard NTSC, DVD defaults (didn't touch a thing), the final disc is shakey/jumpy. Looks like flickering, but the image on screen is actually changing position in what looks like the vertical plane.
Here's where it gets weird. .ncor files from my old CS4 system still burn beautifully. If I open the old project in PPro CS5 and DL to Encore, shakey discs. In the Encore Preview the project plays perfectly.
An observation I had was that the problematic timelines in Encore all had what looked like horizontal banding in the timeline "thumbnails". The previous version .ncor files have clean thumbnails.
And if it helps, my little GoPro camera burns just fine. What could be different between projects in CS4 and CS5? Is it something that Premiere is doing or Encore? Since the previews in Encore look good until you burn the disc, I'm thinking Encore is the culprit so far.
I'm sure I have left out a ton of pertinant details to help you help me, so please fire away.
Thanks
OS X 10.6.8
CS5 Production Premium fully updated
Uninstalled and reinstalled twice

Excellent.
You've provided only the initial info from mediainfo - probably using the "sheet" view. There the info you want is in the very bottom section. Here is an example. See the "Scan tyupe: interlaced" and "Scan order: Bottom Field First"? (It was an m2v, so no audio.)
Format
: MPEG Video
Format version
: Version 2
Format profile
: Main@Main
Format settings, BVOP
: Yes
Format settings, Matrix
: Default
Format settings, GOP
: M=3, N=15
Duration
: 14s 1ms
Bit rate mode
: Variable
Bit rate
: 4 108 Kbps
Nominal bit rate
: 7 000 Kbps
Width
: 720 pixels
Height
: 480 pixels
Display aspect ratio
: 4:3
Frame rate
: 29.970 fps
Standard
: NTSC
Color space
: YUV
Chroma subsampling
: 4:2:0
Bit depth
: 8 bits
Scan type
: Interlaced
Scan order
: Bottom Field First
Compression mode
: Lossy
Bits/(Pixel*Frame)
: 0.397
Stream size
: 6.86 MiB (96%)
Would it be best when using Premiere and Encore, to use Adobe media Encoder and make my video into a file, then bring that file into Encore, or does it not make any difference which way you do it as I've just been putting my timeline straight into Encore when its ready to goto DVD.
You can do it either way. But if you export, you have one more step to make sure the fields are correct. Your problem, is probably in the Premiere settings, so I would do an export from AME unless you discover you need to.

IDVD freezes after burn

After many successful DVD burns, my iDVD has developed a problem! It only allows 2 DVDs to be burnt. Then, it freezes. The display is: "burn" highlighted with blue "task" bar complete. And, message is "cleaning up" followed by "done" underneath blue bar. However, at this point, I cannot cancel or close iDVD window. PLEASE HELP!!!!

Just to add to Sue's excellent advice ..... might also be that your burner is over heating after multiple burns. try allowing more time in between burns to avoid system freeze (that or invest in an ext. DL FW Burner).
You can make your own burner like I did from a pioneer S-Drive 110U, 111, or 112 mounted within a standard FW enclosure like this:
By sdmacuser, shot with Digimax A7/Kenox D7 at 2007-01-31
or you can buy one preconfigured for you:
http://www.lacie.com/us/products/product.htm?pid=10944
http://www.newegg.com/Store/SubCategory.aspx?SubCategory=552&name=Mac-Hard-Drive s
http://www.sonnettech.com/
http://eshop.macsales.com/item/Firmtek/SATA2SEN2E/
http://www.icydock.com/product/mb559ueb-1s.html
http://www.lacie.com/au/products/range.htm?id=10033
http://www.newegg.com/Product/Product.aspx?Item=N82E16817198006
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/400+USB2/
http://g-technology.com/Products/G-DRIVEQ.cfm
http://www.wiebetech.com/products/toughtech.php
(suggestion: look for one that has good ventilation / a strong fan / both)

Playing CD's after Burning in Itunes 10

I noticed that I cannot burn audio cd's which will play on my cd player after upgrading to Itunes X. They will play on my computer. Get info said the file was AIFF.
I tried other CD's on the CD player and they played.
Thanks in advance for any thoughts on the matter.

I am also having this problem. The CD will play on the computer when I click on the track, but when I put the CD into my walkman it seems to run, but only registers that it is on track 1. It does not advance and it does not make a sound. I wish someone could explain what i am doing wrong. I have been able to download the original onto my ipod, where it works fine. I was hoping to be able to do the same to a CD so I could listen on my Walkman. Please advise

Problem with playing DVD's after burning...Premier Elements 11

Hi guys!
Built a computer for a customer a while back and was wondering if someone can look at the hardware and see if what might be causing a problem...
He can burn directly from Premiere Elements 11 but the dvd player wont play them afterwards... He says that he has tried saving the project to file and then burning....sound is crap....
Motherboard: ASUS M5A97 970 R2.0 AM3+ ATX
Chassis: FRACTAL DESIGN DEFINE R4 BLACK
Processor: AMD FX-8350 BE 8-CORE 4GHZ 16MB SOCKET AM3+ BOX
Memory: KINGSTON DDR3 HYPERX 16GB 1600MHZ CL9 XMP (4X4GB)
PSU: CORSAIR CX 600W M BRONZE ATX12V 2.3 MODULAR PSU
Hard Drive: WD BLUE 3.5" 1TB 7200RPM SATA/600 64MB
Graphics Card: ASUS GEFORCE GTX 660 OC 2GB PCI-E DVI/HDMI/DP
DVD Burner: ASUS DRW-24F1ST DVD±R/RW/RAM DL 24X SATA BLACK - BULK
Cooler Processor: NOCTUA NH-D14 S-1155/1156/1366/AM3
OS: MICROSOFT WINDOWS 7 HOME PREM SP1 64-BIT SWE DVD#OEM
Don't laugh at the hard drive choice...;) couldn't convince him to have a SSD....
I would appreciate any help on this....
Thanks as always!
bookie56

Hi guys!
Built a computer for a customer a while back and was wondering if someone can look at the hardware and see if what might be causing a problem...
He can burn directly from Premiere Elements 11 but the dvd player wont play them afterwards... He says that he has tried saving the project to file and then burning....sound is crap....
Motherboard: ASUS M5A97 970 R2.0 AM3+ ATX
Chassis: FRACTAL DESIGN DEFINE R4 BLACK
Processor: AMD FX-8350 BE 8-CORE 4GHZ 16MB SOCKET AM3+ BOX
Memory: KINGSTON DDR3 HYPERX 16GB 1600MHZ CL9 XMP (4X4GB)
PSU: CORSAIR CX 600W M BRONZE ATX12V 2.3 MODULAR PSU
Hard Drive: WD BLUE 3.5" 1TB 7200RPM SATA/600 64MB
Graphics Card: ASUS GEFORCE GTX 660 OC 2GB PCI-E DVI/HDMI/DP
DVD Burner: ASUS DRW-24F1ST DVD±R/RW/RAM DL 24X SATA BLACK - BULK
Cooler Processor: NOCTUA NH-D14 S-1155/1156/1366/AM3
OS: MICROSOFT WINDOWS 7 HOME PREM SP1 64-BIT SWE DVD#OEM
Don't laugh at the hard drive choice...;) couldn't convince him to have a SSD....
I would appreciate any help on this....
Thanks as always!
bookie56

TS2518 Aperture 3.4.1 freezing after update - only on one user

Since upgrading to Aperture 3.4.1 Apeture freezes everytime I open it up. The freezing on occurs on my main user. The library works fine in other user accounts and on my other Mac. Aperture also freezes when opening any library (even a new one) on my main user account. I have tried reinstalling (including deleteing Application Support/Aperture and plist files). am downloading through the AppStore. Have also tried repairing permissions through Disk Utility and Reseting ACL's for the user.
Furthermore iPhoto freezes when launched from this user as well which leads me to believe this is a corrupt shared file between the two? any advice before I start systematically ruling out files in the library??
Thanks!

Where are your Aperture/iPhoto Libraries located? On an external drive or your system drive? If external: Is the drive locally connected, or a network volume? How is it formatted?
Check the settings and preferences, that are shared by iPhoto and Aperture:
Your login items: Do you launch any third-party application/utilities on login? Or have preference panes installed to be used with image capture? Do you have any Aperture plugins, that may no longer be compatible?
The image capture preferences are shared between all photo apps: Try to remove them.
The iLifeAssetManagement folder in your library is shared by iPhoto and Aperture.
To remove the image capture preferences:
If Aperture is running, quit Aperture, and log off and on again.
Open your user library from the Finder's Go menu: Hit Command Shift G (⌘⇧G) and then type in: ~/Library/Preferences/ then hit return.
In the window that opens remove "com.apple.ImageCapture.plist"
and look into the subfolder "ByHost": if there are files named com.apple.ImageCapture something .plist remove them too.
then try again.
If you are using PhotoStream, try to remove the iLifeAssetManagement folder from your User Library: (it is located in the Applications Support folder). This folder is also shared by Aperture and iPhoto in your User account.
~/Library/Application Support/iLifeAssetManagement/
Removing this folder will remove the local copy of your PhotoStreams howver; so make a backup, if you want to save the images.
Please report back with the results, if this does not help.
Regards
Léonie

Audio cuts off in Encore CS3

Can anyone help me figure this out:
I imported an avi file into Encore CS3 as a timeline and created a continuous loop. When I play the DVD about half way through the audio just cuts off. I check the avi file and it's fine so I tried using Encore 1.5, and it burned just fine, the audio did not cut off. I tried a full re install and it still did the same thing. Any suggestions would help, thanks.

>DV type 1 with audio at 41k stero
Instead of 44.1KHz the audio should be 48KHz. And it would be safer to use a type 2 instead of a type 1 DV AVI format. If the Newtek Toaster can't write type 2 files you could use
DVdate
(free for personal use) to convert from 1 to 2.

Help! First Play Woes DVDSP4 confused non-newbie

I thank you if you are able to shed some light on this.
We have made many discs with a first play track, logos, legal etc. All work fine but our most recent project is not, for no reason we can see.
We have a 30sec video as the first play, before going to main menu, works fine on very first play but pressing stop twice on a DVD remote, then play again does not return to the first play but plays another track completely (the longest on the disc, if that is any clue) Ejecting the disc and re-playing works as it should. We have tried on many set tops with the same result, however on a Mac or PC with playback software it seems fine.
Here's what we have tried with no change in result, each new attempt had a completely fresh build and image:
- Disabled user control on first play track (this was the only difference between this and other discs we have made that work)
- Deleted offending (longest) track, removed assets from project, re-imported m2v and aif, made new track and connections
- Changed track order in project outline (a long shot!)
- Set global return to the first play track (and set individual returns)
- Imported 2sec black, set this as first play, then end jump to original intro
- Added 5x 2sec tracks cascading from start to intro in an attempt to displace the file location of the offending track and try to create same issue but with a different track appearing, still got the same (longest) track
- Deleted offending track, removed all traces from project, deleted assets from Finder and re-encoded fresh from FCP timeline
- Changed asset file names as 3 track assets including the first play and offending track shared 1st 5 characters the same, relinked assets
- Swapped menu button track targets again to displace offending track's position in the image, no change
Can anyone suggest what else we might try? What is making the DVD players think this is a special track and ignore the first play command?
Is it anything to do with the last ProApp or MacOS update?
Basically a small orchard Mac OS X (10.4.7) 9 Machines on Network
Basically a small orchard Mac OS X (10.4.7) 9 Machines on Network

Stop Stop will play Title 1 on the disc. Thats all there is to it.
In the Outline tab you need to be in the By VTS view (if you are using dvdsp 4) and not By Type. Click the little <-> (icon) in the top right of the Tab to toggle between views or drag the right side of the Tab to reveal both at the same time.
Whatever you want to play after the Stop Stop should be the Track in VTS 1. So this could be the Warning, a black bit of vid that jumps to a script, its upto you! The normal thing to do is to have Title 1 as the main show but its upto you as i said.
FWIW, often authors will disable all UOPs, even Stop, on the warnings & logos so users cant quickly press Stop Stop to skip all that stuff and begin watching the movie,
-Jake

Encore CS3 : "Error: File exists"... veeeeery clear !

I have updated a project in Encore CS3 : cleared old timelines, replaced by updated ones. Remade all links. Checked project before starting the encoding. While I have been able to do about 5 or 6 versions of this DVD with similar updates, this time, while "building Morion Menus" proceed (Rendering Title menu), at about 80% of the progress bar, it stops and tell me an error box : "File Exists" with the only option to okay ot and stop everything !
Very clear message (as usual with Adobe...) ! I have over 100,000 "files" *existing* on my PC !!!....
Anyone have a clue of what I'v done wrong and what I should correct ?
(Sorry for the frustrated tone here...)
Thanks,
Rob

The only error message that I've ever gotten in Encore was the one above. It was the fourth DVD in a 6 disc set, and I was using a "template" that I had made with only a few Assets (Menus, and common Audio & Video files), plus folder/bin structure. I probably got lazy and did the non-recommended Asset-replacement method, but will never know for sure. While I waited for a response on the forum, I just started over with the virtually empty "template," Imported the Assets, made NO changes to the Assets and everything burned fine. I had probably violated the "cardinal rule of Asset-replacement, without realizing it.
Neil's was is definitely the best.
Good luck,
Hunt

After burning to dvd, using idvd, movie stops on frame but audio continues

After creating imovie which works perfectly, and also after trasferring to idvd works perfectly, i have problems when playing back dvd after burning to disc. The movie stops but the audio continues. I altered the clip but same thing happened in next clip after next burn. I don't think its a corrupt clip, but maybe something to do with WHEN it occurs in the movie. Any suggestions? After 4 goes and many hours burning I am stumped!

Hi Tomma1
And welcome to apple discussions. It's good you chose to use 16 bit audio for all of your source material. And assuming this is accurate info .... From what I can tell, you are doing nearly everything correctly. However let me ask you a few questions.
1. Are you using the boot volume (the hard drive where iDvd and Leopard are actually located) to encode your dvd (yes/no)?
2. More importantly, does the disc image also go out of sync when played thru apple's dvd player app? or does it only happen on the burned dvd-r?
3. Are you using Verbatim Dvd-R or an alternate brand? if it's the latter, then for troubleshooting purposes while on this forum; please use Verbatim Dvd-R. (it helps us eliminate additional / possible variables). Thereafter feel free to use the media that works best for you and your mac.
4. Have you tried an alternate encoding setting other than pro quality setting? and do you get the same results?

Videos freeze after 5-7 seconds, no audio at all - Google Chrome

Win7 x64
Google Chrome 21.0.1180.60 m
Flash version 11.3.31.222
My os is 64-bit, but the "what version of flash are you running" window says it's 32-bit. Which strikes me as odd. Anyway,
Problem is basically laid out in the subject. No matter what video I try to play, it freezes after a few seconds. There is no audio whatsoever. I tried the uninstall (using the uninstaller) I found in another Flash forum, but it didn't help. As a matter of fact, running the uninstaller made no difference at all. Videos still played for a few seconds, sans audio, then froze.
Is there a fix for this? It only started happening yesterday.
Update: Also happens in Firefox. IE works fine.

Our Chrome browser not only automatically updates it's version (21.0.1180.60m) without notice , but the Shockwave Flash (11.3.31.222/ 11.3.300.268) plugins too!!!
I had to disable 11.3.31.222 along w. 11.3.300.268 and have 11.2 r202 (11.2.202.235) solely enabled again because this time, i had 'shockwave plugin unresponsive' at some websites that stalled pages, and of 11.3.300.268., 'unresponsive shockwave plugin' refused to play YT.
*type: chrome://plugins in address bar in chrome - click the + on the top right
And enable/disable plugins
I think d/l's here might very well work: http://www.oldapps.com/flash_player.php
or, directly
(Although it seems some are not happy w. crashing browsers and such with 11.3.300.268 version!?)
Adobe Flash Player 11.3.300.268 (Non-IE)
http://www.oldapps.com/flash_player.php?old_flash_player=8021

Uncompressed PCM 5.1 audio in Encore CS3?

Uncompressed PCM 5.1 audio is a fantastic part of the Blu-Ray spec... perfect quality audio, no transcoding and no need to buy a dolby licence.
For the life of me, I can't get my Encore CS3 project to work with uncompressed surround - only AC3 or stereo uncompressed PCM.
Anyone else tried this?
Cheers, Doug.

5.1 AC3 is supported by Encore.
Blu-ray compliant means that the discs will play on a Blu-ray player correctly...not that every available Blu-ray feature is offered by the authoring tool.

Encore CS3: First Play timeline freezes after burn only

Similar Messages

Maybe you are looking for