Encore CS3 Hangs @ Start

I've had to reinstall my programs, after a HD failure. Everything seemed to go well. Yet, when I attempt to start Encore, it hangs when it gets to the "Come for the Blu-Ray, stay for the Flash" message on the splash screen.
It should be noted that Premiere Pro, AfterEffects Professional and Onlocation (all CS3) work normally.
Any assistance provided will be greatly appreciated!

Most unfotunate. I'm not willing to upgrade to CS5, if I can't get CS3 to work...

Similar Messages

Encore CS3 - Hangs and import problems with menus and avi footage with audio tracks present.

I'm trying to import some footage files in .avi format into Encore CS3 and am having several problems.
In what follows when I say "crash" I mean Encore quits with a standard Windows error. When I say "hang" I mean Encore does not quit but rather becomes an unresponsive process that must be killed manually using Windows Task Manager.
My System:
WinXP Pro SP2
2.93 GHz Intel Celeron CPU - single core
Intel PERL mobo
3GB 400MHz RAM
NVidia 7800GS video
I mention these specs however I am not experiencing any hardware
related bugs or issues (like out of memory or video driver crashes
etc) when using any CS3 app.
The footage files (as reported by GSpot) and problems I am seeing. In all cases GSpot reports that I have the appropriate codec installed:
footage1.avi - Dx50 XVid 1.0.3, Dolby AC3 48kHz 192kb/s, 716834 KB
Attempting to import as timeline causes Encore CS3 to hang.
Importing as an Asset allows it to import but when I try to click
on it in the project windown to add it to a new empty timeline,
Encore hangs. It plays fine in Windows Media Player.
footage2.avi - Dx50 XVid 1.0.3, MPEG-1 Layer 3 48kHz 128kb/s, 718302 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no audio.
footage3.avi - Dx50 XVid 1.0.3, MPEG1-Layer3 48kHz 112kb/s, 717606 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no
audio. I tried converting this one using AVS to both MPEG3 and DivX,
each using MPEG1-Layer3 44kHz 192kb/s audio, and got the same issue
upon importing into Encore CS3. I also loaded it into Camtasia
Studio and it looked fine over there. The audio was present and I
was able to export it as a .WAV file. When I tried looking at the
file in Soundbooth CS3, there was no audio track or, more
accurately, the audio track was a flat line.
By way of comparison these are importing perfectly:
footage4.avi - XVID XviD 1.1.0 Beta2, MPEG1-Layer3 48kHz 189kb/s Two mono
channels LAME3.96r, 717436 KB.
footage5.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage6.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage7.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717502 KB
footage8.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717180 KB
footage9.avi - XVID XviD 1.1.2 Final, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 2291904 KB
Although this one imported & transcoded correctly, when I went to
build it to a DVD image file I got some strange errors during the
"planning video" stage that prevented the process from completing.
Unfortunately I neglected to write down the error message I recieved
which read like quite nonsensical babble to me, and I have since
deleted the project folder. I remember it was not a memory or
display related error and it included a timestamp where the error
was happening. I played the footage in the preview panel thru the
identified timestamp but it previewed perfectly without even a
jitter in either the video or audio. Took forever to transcode so I
doubt I'll be doing this one again anytime soon.
Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the

Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the remote control to make it appear. Other than that it seems to play ok in that player. Also tested it in 2 other DVD players (a Panasonic and Zenith) and it worked just fine like it's supposed to in them. Also plays perfectly in my computer's DVD player/burner using Windows Media Player v10. I tried burning to Memorex +RW single-layer single-sided disks at 6, 7, & 8Mbps project settings but got the exact same result every time.
Encore CS3 crashes fairly often during authoring, particularly during imports, and when I go to edit things like calling up a timeline in the timeline panel, dragging footage into an existing timeline, or changing button links in a menu etc.. I have also experienced seemingly random hangs even more often, probably 5 or 6 times as often as a crash. Saving the project after every little change I make, then closing and restarting Encore allows me to make progress albeit at a significantly reduced workflow rate. Accessing Photoshop from Encore appears to be working flawlessly so far aside from the slow load times. Encore hangs sometimes during video transcoding, repeat the process and it works ok. If I try to import a menu from the library after importing my footage files, Encore hangs trying to import it either at the 50% mark or the 99% mark (it varies even with the same exact menu selected from the library). If I import the menu first and the footage after, then no problems. Also trying to render motion menus after importing footage causes Encore to hang, render before footage import and everything works ok. Interestingly enough, previewing my project in Encore's monitor or preview panels works perfectly even in High quality mode -- in fact it operates quite smoothly in comparison to other apps I have tried. Although those footage files that had missing audio tracks on import obviously played silently, I have yet to experience a hang or crash during a preview or when scrubbing through a timeline in the monitor panel.
The last problem I've seen is with the project cache files. It doesn't always get rid of cache files when stuff is deleted from the project. I was working on one project and surprisingly ran out of disk space. When I tracked it down I found that there were some two dozen copies of a footage file I had repeatedly imported and deleted from the project still sitting in the cache folder. The file was an avi about 2GB so it was taking up some 40 GB of disk space for stuff that was no longer in the project. I tried shutting down Encore and manually deleting all the cache files, and that worked for most of them, but there was one 2GB file that kept reappearing in the cache folder even though it was no longer in the project. The XML file in the cache folder still had references to it in there so I can only assume that was the reason it kept showing up. I eventually had to delete and totally recreate the project from scratch to regain my lost disk space. This included having to sit thru a 6 hour long transcoding session which pissed me off to no end.
Encore CS3 appears on the surface to be a very powerful, feature rich, and approachable app with a simple easy to use interface, but it is awfully bugged in just about every area I have explored and still needs lots and lots of work for it to be really useful. Frankly for me it is pretty damn annoying that I have invested so much money in this suite only to find several of the apps in it (Encore & Premiere in particular) behaving this poorly. In my opinion every single app in the suite exhibits lousy performance whenever you must do anything at all involving the disk from the time you click to start it up until the time you click to close it down. Several of them are just as seriously bugged as Encore too, and being a long time Photoshop v5.5 user I expected much more from Adobe. Even Photoshop is two or three times as slow now (e.g. it takes about 20-30 seconds to simply create an empty 500x500 pixel image file and almost a full minute to load a 30x60 pixel single-layer gif). So far I have attempted to create 6 DVDs using Encore and after 3 weeks of effort have only succeeded in getting one of them onto a final disk -- and that one is kinda limping to work correctly in my DVD player. Three of those projects became so corrupted while working on them that I had to delete them completely and recreate them from scratch, only to find that I still couldn't get them to completion for one reason or another. Seriously disappointing.

Encore CS3 - Hangs While Transcoding.

Hello all,
Thanks for your time reading over this issue I am experiencing with Adobe Encore CS3 (ver 3.01.008).
I have had an intermittent problem with Encore for a long time, involving the transcoding process. The only way I have been able to get over this hurdle is to use a friend's machine for the 'building process' in Encore CS4. But, I have faith that Encore CS3 isn't a waste of a product, and would love to have this issue fixed.
I am currently producing a dual-layer DVD, that will host up to 42 timelines. I can successfully plan the entire project, linking menus to links, links to timelines etc. The only issue I encounter is when I transcode all of my assets before building the DVD disc. I am able to transcode about 80% of my assets successfully - after that - Encore will cease to carry out the transcoding process as it should.
For example, after transcoding about 80% of all the assets, Encore will start transcoding one more asset, transcoding it's video and audio streams, but then ceases to 'import' it back into the project as a transcoded asset. It will simply 'hang' on the 'importing' process. I have tried encoding single untranscoded assets since this issue arose, but each individual, remaining, untranscoded asset will hang (ie, does not show any activity in Task Manager in either CPU usage, or Memory usage) while 'importing' in the transcoding process.
Any help would be hugely appreciated, and I will try to provide you with as much information as possible to assist me.
I am currently running on:
Win7 x64 RC1 (This issue has also happened to me in Vista x64)
Athlon X2 64 3800+ 2.0Ghz
2GB DDR400 << (I understand this is a very little amount of memory in comparison to what most users will have, but I have been able to create other large Encore CS3 projects in the past just fine. I believe that my issue as stated above is not caused by my hardware configuration)
Four HDDs, each with at least 200GB free on each
No, I do not have Nero on my machine, and any previous installations have been clean-sweeped off the machine using Nero's CleanSweep tool.
I am also running Encore CS3 in administrator mode.
Cheers, thanks again for your time.
- Andrew

Andrew,
Though it sounds too late to help with Encore, there are a couple of things to think about. That 80% Transcoding issue throws up a few possibilities to me:
1.) heat buildup in the CPU - Transcoding is very CPU intensive
2.) power supply not up to the task, or going bad
3.) HDD filling up to a critical point - that slowdown and then hang could be a sign of this, as HDD's loose a good deal of their efficiency near the 75% full point, and will shut down, as 100% is approached.
4.) something in the Project at about that point?
5.) something else entirely
Good luck, and happy authoring, regardless of which program you use.
Hunt

Encore CS3 hangs on "Come for Blue-ray stay for Flash"! Leopard 10.5.2...

I just got my new MacPro running Leopard. Installed CS3 Master Collection. I opened Premiere ok, Photoshop, etc...but when I tried Encore it just hangs on the part that says "Come for Blue-ray stay for Flash"!
I tried to make a dvd out of premiere going to encore it just had the beach ball spinning.
Thanks in advance anyone who can help.
rb.
ps:not sure if this cause an issue but I installed an LG GGW-H20L blue-ray burner(it showed up fine in system profilier as sata device in the 2nd-lower open drive bay...)

An update.
Encore would not launch with the LG GGW-H20L installed in my brand new MacPro. Once I unplugged it it launched Encore CS3. So I do not recommend this blue-ray burner in OSX Leopard.
I'm wondering if the Pioneer BDR-202 would work with MacPro, Leopard 10.5.2, Encore 3.0.2 update.
If anyone has any info please share!

Encore CS3 - Out of Memory & C++ Runtime Error

I'm running Encore CS3 and I encounter several problems with a recent project that have made Encore practically useless.
When I try to preview the project, play a timeline or preview a menu I get this error. Out of Memory - Please Save and exit immediately to avoid data loss. I also get the c++ runtime error sometimes while trying the same actions.
I've also had Encore hang while trying to import .m2v files, although this appears to happen randomly. Clearing the media cache seams to fix it, sometimes.
All video was compressed with Cinemacraft Encoder 2.70.02.12 and all audio was normalized with Adobe Audition CS3.
I've read through the forms and tried deleting the media cache in the registry and re-installed Encore once. Nothing appears to work, I'm about ready to ditch Encore and go with another authoring program.
Please help.
My Specs
Windows XP X64 (Current Updates)
Dual Opteron 275
Tyan Thunder K8SE
4 GB ECC/Reg RAM (Corsair DDR400)
1x 74 GB Raptor for OS
1x 74 GB Raptor for Cache/Temp
2x 500 GB For project/storage
Quadro FX 3400
Sound Blaster Audigy
Pioneer 112D
Sony CRX320E

Why would XP64 be the problem if its worked fine for over 30 projects?
I also tried loading the project on one of our 32bit XP workstations with Encore CS3 and had all the same problems.
At this point the problem appears to be a bug with Encore, because after starting over from scratch I got the project to work fine.
It also appears that if you copy/paste anything it will corrupt your project somehow.
So, the bottom line its this, XP64 is not the problem.

Encore CS3 crash when i click Build (SWF, BluRay, DVD Burn/Image/Folder) or Check project

So I'm finally done with my DVD. Now i want this burned to a dvd or make an image file. Each time i hit BUILD or START (Check proj) the program quits and I'm left with the normal OS X message: The application Adobe Encore quit unexpectedly >> Ignore - Report... - Relaunch
My DVD is not that fancy but i got a menu with 3 buttons made in PS with a pointer highlight and a animating background made in After Effects (using dynamic link) with some music. All of the buttons link to After effects comps with dynamic link. All of the after effects compositions are transcoded and works within the DVD preview (except the DVD menu background wont play, and i got a feeling it will play when i export an image or DVD). And all the After Effects comps links back 2 the menu when done. So there should be no error in the project flowchart.
My flowchart: http://www3.sqr.no/index.php/get/64a267e640fddd15128d082abb72e3d92a3aedf680aabe20995beb7e e10ae32f
(small jpg file)
So i hit build and Encore quits, shut down, finada (Every time!). No matter what out put settings i use. I've exported DVD's from encore before on this computer without problems.
---I got this error report---
Process: Adobe Encore [11321]
Path: /Applications/Adobe Encore CS3/Adobe Encore CS3.app/Contents/MacOS/Adobe Encore
Identifier: com.adobe.Encore
Version: ??? (3.0.2)
Code Type: X86 (Native)
Parent Process: launchd [188]
Date/Time: 2008-08-05 18:36:00.739 +0100
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Here is the rest of the error report: (rtf document)
http://www3.sqr.no/index.php/get/a4568b7ade16f18d2acf09891b81b0bc7c0e4936287eebf2a509470d4 c7098fb
Don't know if this any help but hope anybody got some ideas. I've been trying to look for a solution on the forums, but without any luck.
By the way, I'm using a Mac Pro v3,1 (early 2008) with 2 x 2,8ghz quads, 10GB memory, NVIDIA GeForce 8800 GT (512mb) and plenty of disk space.

Hey, i think if there could be any of the possibilities you talk about, it might have been a naming error. All files i created had the same name in the new project as in the old one. But i used 1 asset arrow that i copy pasted from a library button "Red facets button" and shift pasted on my own buttons as highlight (paste sub picture). In the first project i did not do this as a straight forward thing, a lot of deleting and adding because i had never done it before and there might have happened something with the naming of the arrow i pasted. I used the same arrow in the second project but without messing with delete, paste all the time. But some how there is no problems now, just something wrong with the last project file =S
Not so important:
I also noticed while building the new project i once got an "General error", not sure why but happened after a random crash. And 2 get rid of it i had to delete the menu and make it again (i could not edit anything in the menu without getting the error). I rebuild the menu and had another crash when exiting the program, because i thought my computer needs to boot after 2 days online. When i reopened the project i got "General error" in the menu again, but after some clicking it didn't show up (random). Finally i got my project setup and everything works, i did the copy past as sub picture as a straight forward thing.

Internal Software error PGC for encore CS3 !!! solved !!!

Almost everybody here knows the next error:
PGC "timeline name" has an error at xx:xx:xx:xy internal software error : %0, line timeline name - PGCINFO: name= timeline name, ref=BPGC, time=xx:xx:xx:xy
Where the y in time stands for the length of the timeline minus 2 frames. The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
It kept me awake for weeks and after reading this forum several times and comparing encore CS3 with encore 2.0 filenames I found the solution.
This Error is a bug in encore witch has nothing to do with blank filename spots and sonic coding or codecs or planning your workflow with a pencil but pure with the combination Adobe Premiere Pro CS3 and Encore CS3.
This is what generates the problem:
In Adobe Premiere Pro CS3 you build project with video, sound and chapters. Then you export the project via the Media Encoder not Multplexed.
Premiere CS3 then creates the following files:
filename.M2V (video file mpg)
filename.AC3 (audio file ac3)
filename.M2V.XMPSES (an adobe file with preview info and chapter pointers)
filname.XMP (??)
It is the .M2V.XMPSES file witch creates the PGC error. If you use the MULTIPLEX DVD option then ADOBE will not create the .M2V.XMPSES file so there will not be an error. This trick mentioned by ADOBE and many others is just to go around the bug instead of solving it. Also with multiplex you have just one sound track. I use two sound tracks like 5.1 and a 2.0 track witch you can choose in a menu.
Some people say it is the blank spots. Also not true. They have probably just erased the blank spots of the M2V file and forgot the .M2V.XMPSES file.
When you just delete the .M2V.XMPSES file and then open the M2V and AC3 file in Encore as a new asset, make a timeline and menu's and the project will built and burn. Only if you delete this .M2V.XMPSES file Encore takes a longer time to import the M2V file and will be without the chapter points.
Almost everything else will work like menu with sound and even a movie background (use M2V files). Only the motion buttons in a menu still wont work unless you use a black background !?!. Haven't figured this out yet. Only solution for this is use Encore 2.0. In this older version also the motion buttons will work without error's (everything else also so why buy CS3??)
Here is what you must do create a DVD without errors:
-Create a project in Premiere Pro, even with chapters.
-Write down all chapter points (minutes:seconds:frames)
-Create two new unique maps in explorer for example D:DVD1 and D:DVD2
-Export in Premiere with Media Encoder without the Multiplex:DVD but with NON to the D:DVD1 map
-Copy from D:DVD1 only the M2V and AC3 files to D:DVD2
-Start up Encore DVD CS3 or 2.0
-Create a new unique project in Encore for example "DVD" and save this in the map D:DVD2\
-Then use Save-as (under file) and pinpoint to D:DVD2\dvd to be sure that all Encore's files are placed in this folder.
-Select M2V file and make new timeline.
-Make chapter points (you wrote down the points, did you?)
-Create menu's, even with sound (AC3) and movie background (M2V)
-Then render project if you have used a video for menu background
-Finally Built and burnnnnnn!!
-If you like to use motion buttons in a menu then use Encore 2.0
I have double checked my work flow and it really works. I have built a project and burned with success Then I deleted the timeline and the M2V file. Copied the .M2V.XMPSES file in the used folder. Re loaded the M2V file in encore (this time much faster! and with chapter points). Tried to built and burn and back was the error. Also this happened in in Encore 2.0!!
Hope that this will solve the PGC error once and for all !!!
Marcel W
system:
acer aspire AMD 64 3800+
2 GB
250 GB hard drive for system
750 GB hard drive for movie
software Adobe Encore 3.0.1.008, Premiere PRO 3.2.0, Photoshop CS3 10.0, All upgraded
NERO 7
No Internet

> Where the y in time stands for the length of the timeline minus 2 frames.
This can actually vary, and so far at least, I don't think we've seen a pattern as to type of pgc error based on how many frames from the end it reports.
> The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
Number of menus is not relevant; the iteration of the first letter is more related to subsequent occurrences of the error. In my current tests it did not always update; they may have been too similar.
> This is what generates the problem...
Well, the problem does not occur every time you do what you describe, any more than it occurs every time spaces are left in the file names. What you have is, as some other suggestions, a workaround. Thats not bad, and I wonder if you are onto something as to what is contributing to the problem.
So, on to the interesting part whether the xmpses file, or at least what Encore is doing with it, is contributing something. I took an old test project that throws the PGC error and did some experiments.
Background. I am a user who does get the pgc errors regularly, but not always. Creative Suite Production Premium, with PPro CS3 3.2.0 (374) and Encore 3.0.1.008. Pentium 4 2.8GHz 2G RAM, XP SP3, Multiple drives, Nvidia GEforce4 MX440 i.e. an older system. I have lots of stuff loaded and running, including virus protection and firewall, so there are any number of potential conflicts. But I get no crashes, and only one problem other than the pgc. (PPro and Encore monitor windows do this diagonal thing I suspect the display card, but the drivers are up to date. Maxing and then back to fit fixes it.)
If you want to attempt to replicate my studies, here is a link to my problem clip and the first Encore project I describe.
http://www.videoandcomputer.com/test/pgc_test.htm
This project involves a very short AVI export from PPro CS3 - just over 8 seconds - called pgcbad_clip1.avi. Just to answer any question, the source is dv camera capture, and the source and avi export I use are dv avi type 2. There were no effects added on the timeline.
Test 1: Create a project in Encore CS3. Use the sunset menu and delete all the buttons except "play all." Import the avi as a timeline. Set the timeline end action as "return to last menu" and set the button link to the timeline. Auto transcode. (Project settings are 8mbps max and a3c.) Check project shows okay; there is never a problem with that. Build to a DVD folder in a new folder. This project throws the pgc error.
Test 2: Now create a new Encore project in a new folder. Use the same process, except import as timeline the m2v and a3c files from the first run. (I.e. if the clip is pgcbad_clip1.avi, in the test1 project folders, there is a folder called pgcbad_clip1.avi that has 6 files.) Note that in the folder they are imported from is an xmpses file from the first project's encore transcode. The build again fails with the pgc error - same frame, etc, but I really think the frame number doesn't matter.
Test 3: Now create another new Encore project in a new folder. Use same process, but before importing the m2v and a3c as timeline, delete the xmpses file. Drumroll...... Build succeeds!
Go figure.
This is not the repeatable bug option weve been looking for, but based on a clip that always fails, it does demonstrate the odd event of deleting the xmpses file as a workaround. I wonder if that will give adobe something to work with.
Can anyone else get my clip to work/not work in a straight project?
Test 4: Just to answer the question since the avi file fails here, will the elemental option succeed? I exported elemental m2v and wav from PPro, used the same project process, and transcoded the wav. That build also works! I have seen this work both ways. I have had projects where the elemental failed, and an avi export worked. I do believe the elemental options work more consistently. But my project that I completed yesterday used all avi exports, animated buttons in the submenu, - no pgc error.

DVD pauses right before credits Encore CS3

Hello,
     I am making a DVD and have burned a copy, everything is fine except when the video goes into the credits the video pauses for a second or so.
Here are my steps in creating the DVD.
1. Edited movie in Premiere
2. In Premiere I went to Title>New Title>Default Still and on the 'Roll/Crawl Options' I added a Roll
3. Typed in my text and closed it.
4. I Put the Credits video clip in the timeline and added a 'Cross Disolve' transition
5. I Went to File>Export>Export to Encore   I Exported the movie with this summary -
   NTSC, 720x480, 29.97 non-drop frame [fps], Progressive, Quality 5.0
     48 kHz, 16 bit, PCM
     VBR, 2 Pass, Min 1.50, Target 4.00, Max 7.00 [Mbps]
6. In Encore I added a basic menu
7. I then Burned the DVD
Again my problem is that halfway into the cross disolve leading into the credits it pauses for ~1sec. I think it may be the way Encore burns the disc because this does not happen in the preview window of Encore.
I am using . . .
Windows XP Profesional
Premiere CS3
Encore CS3
All help is appreciated,
Nicholas

I have never heard of DiscMaker brand. Could be great, or maybe not. Many companies buy the cheapest discs that day, and then rebrand them, like Memorex, so you never know what you are getting.
An ISO is an Image of the disc, and is created, when you choose Burn to Image. It is similar to doing a Burn to Folder, but is different. The great freeware, ImgBurn can burn either the ISO, or the VIDEO_TS created with Burn to Folder. I like that second option a bit better, only because the VIDEO_TS folder will play in most DVD software players, like MediaPlayer Classic HC (freeware). ImgBurn will also tell you what the mfgr. of those discs is.
I edit most Projects, a bit differently, than many others. Each segment of my Project is in a separate Sequence in PrPro. Each starts with a tiny bit of Black Video, and then fades into the footage with a Dip-to-Black (could use a Cross-Dissolve here too). Each ends with a tiny bit of Black Video, with the same Transition. My Credits would be on their own Sequence, as all of my "chapters/scene." In Encore, each Sequence goes onto a separate Timeline, and each is created in their proper order in Encore, so my Into is done first, "Scene 1" next, and so on, then my Credits are the last to be created in Encore. That keeps the writing of these in order, so the laser does not have to skip about, unless the user does so. This makes playback as smooth as is possible, and with the Dip-to-Black, there is never any clue given the user, that the laser has to move about. Unless they had a very accurate stop watch, they'll never pick up that their might be a slight pause, waiting for the laser.
Good luck,
Hunt

Pioneer BDR-202 hard reboots system in Encore CS3

I am having a problem where Encore CS3 hard reboots when building my project at the point where it starts to actually write data to disc. The weird thing is it works absolutely fine with a BD-RE and will not work at all with BD-R media from the same manufacturer (TDK). I've tried creating an image and then burning, and it still happens. I'm not sure what's wrong and I really don't want to be stuck with a drive that only does BD-RE's (which we just ended up having to send to a client).
After the system hard reboots, Windows XP comes back up stating it recovered from a serious error and when I look into the error it appears device driver related, though it doesn't say exactly which driver. I've also tried using IMGBURN software and the Roxio software that came with the drive and I get the same problem.

Windows XP does not support Blu-ray natively. In fixing that problem, I suspect that either anydvd or powerdvd may have installed bits that are causing your problem with Encore.
To meet your deadline, create a Blu-ray image in Encore, and then burn it using ImgBurn:
http://www.imgburn.com/
Then, when you have time - try to troubleshoot your system to find out why Encore doesn't see the Blu-ray drive correctly.

Indesign CS3 hangs when launching - I have found a temp solution

I upgraded to snow leopard and ran into a problem straight away with Indesign CS3 hanging when I tried to launch it.
I have done some searching round the web and noticed a large number of posts stating the same.
I noticed, upon starting up for the first time in 10.6, that snow leopard asked me to install rosetta to run suitcase fusion v12.0. Out of curiosity I shut suitcase fusion down and tried to launch Indesign and I got a result. It launches fine and doesn't seem to suffer any crashes. It leaves me without a decent font manager but will allow me to get through the next few weeks until an update gets released (if apple puts some pressure on adobe)!
Hope it helps!

Hi RebeccaWooWah,
Please check "Applications" folder, you would see a file named "Adobe".
Kindly delete the file, as it is corrupt.
Create a folder "Adobe" in Applications folder, issue should be fixed.
Thanks,
Atul Saini

Encore CS3 Freezing at Splash Screen

I apologize in advance if this question has already been asked and answered. I searched the forums, but I did not see this exact problem addressed. Here is my situation:
(1) I have the latest version of Encore CS3 (v3.0.1.008) installed, and it was previously working on my system (Dell/Intel Core Duo, Windows XP).
(2) Now when I try to start Encore CS3, it fails to load, freezing on the splash screen while attempting to load "DXCaptureSource.dll". However the program does not crash - it just remains frozen.
(3) I have Encore installed as a component of the CS3 Master Collection
(4) I have tried uninstalling and reinstalling Encore to no avail
(5) I have already tried launching Encore with Version Cue running (both with and without the tray icon being displayed). This has had no effect on the problem.
(6) This seems like it could be a plug-in problem, but I have not added any plug-ins to Encore and do not use 3rd party plug-ins with any Adobe product.
(7) I had Nero Ultra Edition 7 installed on my PC and have since removed it. This may have been removed around the same time that Encore stopped working, but I do not know this for sure.
If anyone has an idea about what might be causing this issue or how to fix it, I would greatly appreciate the help. I am hoping to have this issue resolved quickly, as I have to work on authoring a DVD this weekend. Thanks in advance.
-JP

It's amazing, how often one small change or program install "here" makes something stop working over "there"
Now that everything is working again, you might want to think about making a full backup of your drive to an external USB drive
The program I use is mentioned at http://www.pacifier.com/~jtsmith/ADOBE.HTM#SmartOwn
This is not a Windoze restore point... this is a full drive image
I have had a drive fail, and the only thing I lost was a few unimportant daily files

Encore CS5 hangs during trancoding

Hello
I have the problem with Encore CS5 that the transoding of my project hangs after every asset. I have a rather big BluRay project with several Premiere projects and several menues.
When I started the Encore project from scratch, the first time the encoding worked fine, one asset after the other.
No I have amended some of my menues and made some small changes in one of my Premiere projects. No the transcoding stops (hangs) after each asset and does not continue until I change to another application (e.g. Windows Explorer) and back to Encore.
Does anybody have an idea what is the problem?
I'm using Vista 64, with 8 G RAM on a PC with a Intel Core2 Quad CPU Q9450, Grafics NVIDIA GeFore 8800 GT.
Thanks in advance for any help.

Hunt,
After starting my Encore projected new, the problems did not occur anymore. Out of that, it seems that the problems are not related to the audio format.
But I have another suspicion what could have caused the problems.
When I shut down the Encore session with witch I had the problem, Encore was hanging too. In the Windows Task-Manager I found a Photoshop process. Since I had no Photoshop window open, I killed that process and in the same moment the Encore session closed.
I remember that I have used Photoshop - from within Encore - to make changes on some menues.
After this I also cleaned out the temp-Directory before I tried it the next time.
If I have time, I will try to reproduce the problem. I will post the result here.
Urs

DW CS3 Hangs on exit

Has anyone else experienced a recent phenomenon where DW CS3 Hangs on exiting with Vista. This is new and started without any new extensions, but possibly after some windows updates. I'm running Vista Home Premium x64 with UAC off, and the error is:
The program Dreamweaver.exe version 9.0.0.3481 stopped interacting with Windows and was closed.
The Event ID is 1002 with a Task Category of 101.
Everything works fine except when I am done working and try to close the program.

Yes, it's starting happening for me 'recently'. It started happening on my laptop running Vista.
I've moved from XP to Windows 7 Ultimate on my desktop and it now happens there as well.
This week, I moved from Vista to Windows 7 Home Premium (fresh install) on my laptop and it is still happening.
I have found that if you open Dreamweaver and immediately close it without opening any files then it is ok, but if you open any file, close it, then close Dreamweaver then it just hangs. If you click the Windows close icon a few times then you get the 'look for solution', 'wait' or 'close immediately' options. If you view the crash details it says:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Dreamweaver.exe
Application Version: 9.0.0.3481
Application Timestamp: 4600622f
Hang Signature: 1e91
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Encore CS3 and Final Cut Pro

Is there any way to import chapter markers into Encore from FCP, or do I have to recreate them all from scratch in Encore?
I have a feature-length movie I added chapters to in Final Cut Pro. I then exported it as QuickTime with DVD Studio Pro chapter markers included, then transcoded it using Compressor.
Importing the resulting audio and video files into DSP results in the expected Chapters in the timeline, but bringing the assets into Encore does not. I also tried exporting the QuickTime movie from FCP with the "All Markers" option, but that didn't work either.
I want to give Encore a chance over DSP due to the better integration with Photoshop and AE CS3 for motion menus and menu animation... but I'm currently using a Final Cut Studio-based workflow, and there doesn't seem to be support for that in Encore. I don't even see any mention of Final Cut in the Encore manual.
Note that I'm using Encore CS3 on Windows. FCP... is of course on my Mac.

This looks promising. Too bad there's no standard exchange format for DVD Chapter Markers.
http://www.spherico.com/filmtools/start.html
XML2Text (updated for XML version 2)
is a powerful tool to read FCP sequence XMLs, extract useful information and store this information in different formats or convert it.
Some of the key features:
* Get/review chapter Markers from Final Cut Pro Sequence Markers to create a chapter list for DVD Studio Pro or other encoders than Apple's Compressor.
* Create a merged tape of selects or used clips.
* Get Clip level Markers out of a Sequence and lift them to Sequence level markers
* Print a list of Markers from the sequence, with time stamp (Timecode)
* Extract the text from Markers to use to build menus in Adobe Photoshop
* List all Clips with Scene, Shot, log note, comment etc in a simpler list than a batch export without needing the original Sequence

CS3 hangs in Vista 64 SP1 (sudden error)

Hello,
I'm going to describe this as best as I can: I have Design Premium CS3 installed for a couple of days now on my new Vista64 Home Premium, and it was working perfectly until today. I installed: Illustrator, Indesign, Dreamweaver, Photoshop CS3, Acrobat 8 out of the complete package. Suddenlty today, Photoshop will hang when I try to open it. Not even the intro screen appears, but the process can be seen in the task manager (processes tab), still open, but with a particular memory size: 4740 k (it doesn't change or nothing). CPU usage is at 00. It won't show in the application manager. The thing is, all the rest of the apps I installed work perfectly. Only PS is giving me this trouble.
I have been browsing this forums the whole night, and this is what I found as a possible solution:
Vista64hates CS3, "Photoshop (CS3) Hangs When Started" #20, 12 Aug 2008 8:57 pm (check out the guy who posts as VistaHatesCs3)
It didn't work. Can anybody help with this?
Thanks in advance,
Francisco G.

what do you mean you "lost the files"? anyway they should be recreated on first (successful) use.
i'd try to disconnect from the internet, disable firewall and anti-virus and try again. also might want to give that link in the other thread a try again. it does sound like something's trying to kick in and it's being stopped (the adobe licensing service most likely).

Encore CS3 Hangs @ Start

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