Encore CS3 help - please

I have been told by an Adobe tech support agent that I can use Encore to provide a solution to the problem I have re getting the flash animation on my website to "Play Once" and NOT LOOP. I also need it to display the last frame as a still image if this can be done in any program known to mankind. It appears that this task may be to "simple" for such a capable program as Encore. Noe of the ceap little flash editors had any idea how to do this either. Can anyone tel me how this can be done? I have had no luck with Encore so far. Any help is appreciated. Thanks - ssea

I don't understand why you can't get this to work using Flash. Have you asked in the Flash forum?
CS3 is very limited on what you can do to customize player controls. So that's a big trade off.
Yes, you can have a first play that is the animation, then have it come to a "menu" that would be a still image, no DVD style menu buttons - but you'd still see the player controls.
Also, the animation would have to be DVD spec (i.e. TV pixel size). I'm not sure what effect you would get if you use html to reduce the playback size.
Anyway, I vote for Flash unless there is something I am missing.

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Ghost Documents/ CS3 Help please

I have OSX 10.4.11. I found that when using a flash drive, my computer makes a copy of everything i put on it. I can't see the other copy so even when I delete everything on the flash drive, it only is half empty. The only way I can get rid of these other copied files is to "show hidden files" when I plug the flash drive into Windows. Anyone know how to fix that?
With that noted, I had the Beta relaese of CS3 and I wanted to get the official trial version because the Beta was messing up. I deleted everything I could find that had to do with the Beta but still kept getting a message when I tried to install the new version saying, "Adobe Photoshop could not install becasue of a conflit with Adobe Photoshop." I tried a couple of times and this was all that kept happening. Is there a hidden back up of Photoshop Beta that I can't see or get rid of which the trial version is having problems with?
Any help would be great.

Romus:
In terms of Photoshop, check your install disk to see whether there is an uninstaller. If not, try AppDelete. Dragging items to the Trash only removes the files you can see. However, the installer is seeing files embedded elsewhere in the system. Using the utility linked above or the uninstaller that came with the application, if any, will remove every trace.
In terms of your flash drive, when you are done moving your files you can delete everything on the flash drive by going to Disk Utility and erasing the drive. The system creates the hidden files for it's own use.
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cornelius

Getting this error with CS3, help please!

With those settings can you tell me how to setup my CS3 to render with that issue?
Thank you!

The text of the error message has most of the instructions you need to help with this problem.
First try reducing the Maximum RAM Cache size to 90% or lower. (The default is 60%.) It's a bad idea to let AE, or any app, max out the RAM.
You can try increasing the Maximum Memory Usage, though values over 200% aren't useful.
For both of those memory values, increment in small values, 10-20% at a time. Don't ask AE to use more RAM than necessary; bad things like fragmentation and swapping start to occur.
Also, try the options under the Edit > Purge menu when you see this type of problem. You'll lose your existing RAM previews, but it will free up memory, which may indeed be fragmented.

Encore CS3 & Quicktime Constant Erros

Hello All,
I'm still using Encore CS3 (Production Premium CS3) and constantly experiencing the error messages that happen when Quicktime is installed. I constantly have to uninstall Quicktime whenever I need to create a DVD in Adobe Encore CS3.
Then I have to reinstall quicktime when I'm back to working in After Effects.
Does anyone know of a fix for this issue?
I've experienced this issue on Windows XP Pro and I'm currently on Windows Vista 64-bit Home Premium.
The error I receive:
[..\..\Src\Time.cpp-105]
This forum references the problem (going back to 2008) however no other solution besides uninstalling quicktime, which is a horrible solution: http://forums.adobe.com/thread/400469
Please help.
-foochuck

Foochuck,
function(){return A.apply(null,[this].concat($A(arguments)))}
foochuck wrote:
QT 7.1.3 totally slowed down my computer, locked it up on shutdown as well. I couldn't even test with this version, I had to remove it ASAP.
QT 7.5.5 continues to give me errors in Adobe Encore CS3.
Please note, Adobe Premiere runs fine whether I have QT installed or without, it's never given me an issue.
The main problem has always been Encore CS3 & QT, whether on XP or Vista.
I have the idea that you never used QT 7.1.3 with xppro and CS3, but only used 7.1.3 with Vista. Correct? I can understand why you would be reluctant to reformat your drive and install xppro, but if you want to have QT available, since xppro and 7.1.3 works for me with CS3 that is the only suggestion I can offer. Maybe others have different ideas.
JOhn

I need help importing Videos in Encore CS3 (running on a Mac)

I want to make a DVD with Encore CS3 (running on a Mac).
I've never used Encore before.
I want to import movie files as Assets.
The only files I've had any luck importing are .mov files (exported by Quicktime Pro).
The movies I want to import are .AVI and .MP4 files.
When I import .AVI files I receive an error message saying;
'The Software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.'
When I import .MP4 files I don't get any error massages but encore recognizes each file as an audio file (Type: Audio File).
When I drag the .MP4 files into the timeline and view them in the monitor I receive sound but not picture.
It seems to me like I'm missing an important codec but I don't have a clue what to do.
Please reply ASAP I need to make a DVD for my Dad.

Encore likes to work with DVD-compliant files, like DV-AVI, MPG2 (transcoded to DVD specs), PCM-WAV files and the like. MOV files are usually handled pretty well too, as you have seen.
Your AVIs are probably DivX encoded, or similar, and you'll need to install the DivX CODEC (free for the PC, but have no clue about the MAC). Those are also heavily compressed files, and when you transcode before burning the DVD, they'll be re-compressed more. The quality might suffice, but they will not look good.
I do not know file format conversion programs for the MAC, but there are a ton of freeware, shareware and full-commercial ones available. DigitalMediaConverter (for PC) is ~US$40 and works well with a lot of different files in different schemes, both Audio & Video. You still need the proper CODECs on your machine to decode and then the proper CODECs to encode during the conversion. It might take some Googling, but you should be able to find both the file conversion programs and the necessary CODECs on the Web.
On PC, I use a little freeware program, G-Spot, to tell me all the details of any problem file. It might be available for MAC, but I do not know. It won't convert, or fix your files, or your system, but will tell you almost anything you'll need to know, especially the CODEC used and if your system has that one installed.
Good luck, and sorry that I know nothing of the software available for the MAC.
Hunt

Photoshop cs3 version cue dll cant be found..... help please

hi new to forum but not to photoshop, have been using cs3 for a while, reinstalled last week due to new hard drive... help please
the specified module could not be found adobe/adobe ver cs3 version cue DLL
I re installed cs3 which i thought would repair any issues. it does not
thnak you all for your valuable time and assistance, its much appreciated

Look here.... http://forums.adobe.com/thread/372572?tstart=0
Pretty much the same issue and it's just a case of copy/paste for the fix.

PGC error when burning in Encore CS3 ... help

I've looked and can not find any one else with exactly this problem. I recently upgraded to Adobe Creative Suite 3 and can not get a DVD to burn. The project checks fine, the files transcode without difficulty but during the burning process, I very quickly get a PGC "file name" error.
I have a Sony Pentium 4, 2 GHz, with 1.21 G of RAM, and plenty (30 G) free on my hard drive. I have a 16X Memorex DVD burner which is probably 6 months old, but up until now has worked great. I've tried several different brands of DVD-R media and same problem.
I'd describe myself as an advanced amateur at video making. I taught myself on Nova's Video Explosion and burned 100's of dvd's on the Sonic's My DVD program over the past 5 years. Actually that system worked well, but I'd outgrown it. I downloaded Encore 2.0 free 30 day trial and loved it. I'd import (uncompressed) avi files that I'd created in other programs (mostly Video Explosion, but also Movie Shaker, and Windows Movie Maker), create menus in PS CS2 and my DVD's burned quickly and without errors at all. When my 30 days expired, I found they no longer offered 2.0 and I decided to spend the big bucks at got Creative Suite 3 really solely for Encore.
I've now spent 3 days trying all kinds of different things, many different files from different sources and I always get the same error message of "PGC "file name" has an error at "time" internal software error %0, line "file name:, time 00:"time", ref= BPGC.
I did read some messages on here about uncompressed avi vs. compressed avi. I did find that I was using uncompressed avi, but when I used Adobe premiere and rendered as MPEG 2 ( I believe), I got the same error. The only success (?) I had was when I rendered a file as a .MOV. It did burn without the dreaded error message, but the quality was extremely poor and jumpy.
Any ideas? I've got a project due in a couple of days and at present I've got files that I can't get to DVD...

So, finally I've found the source of the problem and a workaround!
First the source:
when Encore has to transcode a video it must corrupt the file, because it's the transcoded file that causes the problem, I tried this by importing a transcoded file into Encore 1.5 there it came with the same error.
Now the workaround, ok maybe it isn't quite a workaround but it's a way to go:
What I did was: I built my project new in Encore 1.5, because Encore 2.0 has a problem importing the videos by me, but if you would just import the videos in 1.5 and let 1.5 transcode them so that all of them would fit on a DVD you should be able to import the transcoded files in CS3 and it should work, no guarantee.
Other possibility: try opening your project in encore 2.0 and re import your videos there and let 2.0 do all of the transcoding, that might work too!
But for certain: don't let encore CS3 do all the transcoding!
I'm working with PAL files I don't know if it will be the same by NTSC, but it's worth a try!
If anybody feels like reproducing the bug, here is the way to do it:
Make a project in Encore CS3 and import Videos encoded by premiere as MPG2-DVD (I think: .m2v .wav) and set the transcoding options to automatic, encore should have to transcode the files. Then let encore make the DVD, at some point you should get that nice PGC error!

Encore CS3 not burning to disc?

Hi all,
I am using CS3 Encore and up to now have been very successful when creating a Blu-Ray DVD.
Most of my footage has been around 1-11/2 hours long so I have always left it on Auto transcode and its been fine.
However, I have created a project at 1 hour 57 mins but now after waiting 7 hours each time for rendering, it pops out the disc and tells
me that there is a Encore CS3; Blu-Ray burning .... "Device Error", Code "3", Note: "AS-Storage Error= -97140.
I have also burned an image file which ends up as a 23.83 GB file, leaving just 1.17GB space on disc but will not burn?
I have reverted to burning a 1 1/2 disc and it does it fine. I am told by another that the file ends up as too larger a file to burn?
OK, as nobody seems to have solved this issue while searching the net, I was wondering if I could get some help with the transcode settings?
The transcode setting have been change by me many times from.... Min 1.5 Target 25 Max 30, Down to Min 1.5, Target 17, Max 20.
However, the final project before going to burn is still 23.83GB, and the same error: Encore CS3; Blu-Ray burning .... "Device Error", Code "3", Note: "AS-Storage Error= -97140 is showing after ejecting disc?
can anyone please help?
Thanks
Alan Grove

Hi Jeff, thanks for that I will give it a go.
Something I dont understand?
When I put project together it says in EN that the disc has 12gb used with
12Gb unused.
Yet when I build it tells me that the disc has used 23.83 GB and has 1.7Gb
free?
I wish I understood these bloody programmes he he.
I am used to just putting in a disc and being told immediately if it will
burn after 7 hours waiting?
Cheers
Alan

Encore CS3 hangs on "Come for Blue-ray stay for Flash"! Leopard 10.5.2...

I just got my new MacPro running Leopard. Installed CS3 Master Collection. I opened Premiere ok, Photoshop, etc...but when I tried Encore it just hangs on the part that says "Come for Blue-ray stay for Flash"!
I tried to make a dvd out of premiere going to encore it just had the beach ball spinning.
Thanks in advance anyone who can help.
rb.
ps:not sure if this cause an issue but I installed an LG GGW-H20L blue-ray burner(it showed up fine in system profilier as sata device in the 2nd-lower open drive bay...)

An update.
Encore would not launch with the LG GGW-H20L installed in my brand new MacPro. Once I unplugged it it launched Encore CS3. So I do not recommend this blue-ray burner in OSX Leopard.
I'm wondering if the Pioneer BDR-202 would work with MacPro, Leopard 10.5.2, Encore 3.0.2 update.
If anyone has any info please share!

Decoding AVI files using Encore CS3 On Macintosh

I have some AVI files that I want to import as Assets into Encore CS3.
I AM USING A MAC!!!
Information about my files (Retrieved from the advanced information tab of the information window in VLC for Mac) in shown below.
Stream 0
Codec: XVID
Language:
Type: Video
Resolution: 640 X 480
Frame Rate: 25.000000
Stream 1
Codec: a52
Language:
Type: Audio
Channels: 2
Sample rate: 48000 Hz
Bitrate: 256 kb/s
General
Duration: 0:24:15 (Obviously this varies from one file to the next)
Meta-Information
Setting: HAS_INDEX IS_INTERLEAVED
I should think the information provided above is all that is necessary to solve my problem. However, if you need statistical information (provided in the statistics tab of the information window) please tell me.
When I import the AVI files (AS Assets) I receive an error message saying;
'The Software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.'
I am pretty sure (Thanks to Bill Hunt) that what I need is a codec for decoding XVID video files.
Am I right?
Is there such a thing for Mac?
Where Can I get it?
P.S: I don't want to convert my AVI files to .mov files or other compatible formats because I have allot of files and not allot of time.
Thanks

In the day that's passed since you've posted, you probably could have converted all your media, but anyway...
If you're for some reason you are still averse to doing that, I would reluctantly suggest installing the Xvid codec on you Mac. Reluctantly, because Xvid can cause havoc on some Windows systems, and I don't know how well it plays on the Mac.
It may work fine, or not - try it at your own risk.

Encore CS3 Is Stuck Importing As Timeline from Premiere CS3

I just purchased CS3 as an upgrade from CS2 and Exported to Encore from Premiere CS3. I've gotten to the screen that says Importing at Timeline and have been at 49% progress for over 30 minutes. The .m2V, .m2v.xmpses, .wav, and .xmp files were all created but I'm stuck here with the Import.
I'm running on a Windows XP SP2, 4 GB RAM, 2 Dual Core processors machine. I loved CS2. It worked great but there have been multiple problems with CS3.
Please help with Encore.
Thanks

This is aimed a Premiere Pro, but may help - First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed, report back with the DETAILS asked for in the 15 questions at the end of that link... for question #1 you may use the FREE http://www.headbands.com/gspot/
Also, try exporting an AVI from Premiere, and see if that will import into Encore

Encore CS3 - Out of Memory & C++ Runtime Error

I'm running Encore CS3 and I encounter several problems with a recent project that have made Encore practically useless.
When I try to preview the project, play a timeline or preview a menu I get this error. Out of Memory - Please Save and exit immediately to avoid data loss. I also get the c++ runtime error sometimes while trying the same actions.
I've also had Encore hang while trying to import .m2v files, although this appears to happen randomly. Clearing the media cache seams to fix it, sometimes.
All video was compressed with Cinemacraft Encoder 2.70.02.12 and all audio was normalized with Adobe Audition CS3.
I've read through the forms and tried deleting the media cache in the registry and re-installed Encore once. Nothing appears to work, I'm about ready to ditch Encore and go with another authoring program.
Please help.
My Specs
Windows XP X64 (Current Updates)
Dual Opteron 275
Tyan Thunder K8SE
4 GB ECC/Reg RAM (Corsair DDR400)
1x 74 GB Raptor for OS
1x 74 GB Raptor for Cache/Temp
2x 500 GB For project/storage
Quadro FX 3400
Sound Blaster Audigy
Pioneer 112D
Sony CRX320E

Why would XP64 be the problem if its worked fine for over 30 projects?
I also tried loading the project on one of our 32bit XP workstations with Encore CS3 and had all the same problems.
At this point the problem appears to be a bug with Encore, because after starting over from scratch I got the project to work fine.
It also appears that if you copy/paste anything it will corrupt your project somehow.
So, the bottom line its this, XP64 is not the problem.

Encore cs3 crashes

Hi.
I am having issues with adobe encore cs3 crashing. I have created a dvd with no issues. I had recently started another project that had 3 videos and a bunch of slideshows. It seems that anytime i do anything, the program crashes. I do have a lot of photos in this project. While I was working on the project, any importing as an asset, or previewing gave me no issues at all. I have un-installed and re-installed the software, including various susgestions in forums, such as; disabling services.
I am desperate for any help anyone can give me.
thank you for any help!
images provided below::
thank you again
jeff
[email protected]

As I often have mega SlideShows, with maybe 3000+ Still Images, I Scale my Images to exactly what I need. With a great quantity of Stills, an extra handful of pixels can be compounded and can tax resources.
When I need more pixels in my Still, than the Frame Size of the Project, say for a long Pan, I will Scale to what I need, maybe 3000 pixels, but will then Crop the vertical to exactly the Frame Size, say 480. I do not want extra pixels, having to be processed.
On a normal SlideShow Project, I will usually Scale the majority of Stills to exactly what the Project's Frame Size is. If I do need more pixels, in either direction (horizontal for a Pan, or vertical for a Tilt), then I calculate exactly what I need, and Scale (often Cropping the other dimension) to that. I usually end up with one folder with the majority of Still Images Scaled to exactly what I need, maybe two others, where I needed more pixels, but the amount is different. Never had a Project that required more than three Scaled dimensions, though it certainly could happen.
With the advent of PrPro CS5 (now CS 5.5), some things have changed a bit, if one has the proper hardware, in that the Scaling algorithms have been improved (expect to see those trickle down to PS by CS 6), but there is still the resource issue.
I'm about to embark on another mega SlideShow, probably topping out at about 2500 Images. As soon as I get the specs. for the display, I will then begin my Scaling. Right now, I feel that the majority will be exactly to the Frame Size, with but a few needing more pixels, but in one dimension only. I have my PS Actions Saved, but might need to tweak one, or two, depending on what the AV department tells me.
John T's analogy is a good one, and when he's not looking, I might "steal" if from him.
Good luck, and please let us know how it goes,
Hunt

Cannot find original adobe Encore CS3 file to download

My computer was hacked and I had to reformat everything only to find that the keylogger was in my router. I lost everything in 4 computers. I bought and paid for Encore CS3 but can only find "updates" and not the original program to update on my Adobe account product page. I also updated Premiere Pro to CS4 which I found.
Please help. Where is the Encore CS3 download?
Thank you.
Clif
Win 7 64 Pro Sp1.
AMD Phenom II X6 1090T
16G Dual Channel DDR3 Ram
120G internal flash drive
Multiple internal HDs
External USB3 1 TB backup.
2 Nvidia GeForce 9500 GT cards

Based on the CS3 downloads page it appears Encore was part of the Premiere Pro CS3 package...
Download CS3 products

Encore CS3 missing Library Files

I have installed Encore CS3 and also purchased the Adobe Master CS3 DVD 30 day try out. On three different PCs. Running Windows Pro, tried different user types, MSconfig to turn off program when installing, you name it.... When I run Encore and look for any Library file nothing is there.. just a General Tab and no files. I called Adobe after 45 minutes, 5 different contact people I was told to do a reinstall (duh!).. I did that same problem.
Can anyone tell me how to get Encore CS3 to install the Library content files or where to locate these to install.
Thanks
DP

Neither does the full version. I purchased the full version this week and NO LIBRARIES
I upgraded (at least I thought I was upgrading) Premiere and Encore this week. I am close to asking for a refund since I have had nothing but issues with both.
My problem right now is the libraries for Encore CS3. You know the templates for menus and buttons etc. Some people call that content but the useless people in India call the manuals content so I am trying to be clearer.
I bought the downloaded version so please do not tell me they are on disk #3. I download 5 files and installed them. Some of them I re-downloaded and I installed twice. They are.
- ADBEPPROCS3_ALP.exe (Premiere Pro CS3)
- ADBEAENCC3_ALP.exe (Encore CS3)
- PPROCS3_Cont_ALP.EXE (Premiere Pro Content/manuals)
- AENCCS3_Cont_ALP.exe (Content/manual installer for Encore CS3 manual)
- AENCCS3_Cont_ALP.7z (3 gig file of foreign language manuals)
I am running on an HP M8040N with Vista Ultimate (32) I of course search the Adobe site and Google and I have seen other people with the same problem. After spending 1 hour with "Tech Support" in India I was told I needed to call Adobe Tech Support Monday thru...you get the idea.
WHAT AM I LOOKING FOR...the pre made Templates, Menus, Buttons, etc. that came with the disk version of Encore.
Can anyone help or am I effed for the week-end and most likely beyond?

Encore CS3 help - please

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