Encore CS3 missing Library Files

I have installed Encore CS3 and also purchased the Adobe Master CS3 DVD 30 day try out. On three different PCs. Running Windows Pro, tried different user types, MSconfig to turn off program when installing, you name it.... When I run Encore and look for any Library file nothing is there.. just a General Tab and no files. I called Adobe after 45 minutes, 5 different contact people I was told to do a reinstall (duh!).. I did that same problem.
Can anyone tell me how to get Encore CS3 to install the Library content files or where to locate these to install.
Thanks
DP

Neither does the full version. I purchased the full version this week and NO LIBRARIES
I upgraded (at least I thought I was upgrading) Premiere and Encore this week. I am close to asking for a refund since I have had nothing but issues with both.
My problem right now is the libraries for Encore CS3. You know the templates for menus and buttons etc. Some people call that content but the useless people in India call the manuals content so I am trying to be clearer.
I bought the downloaded version so please do not tell me they are on disk #3. I download 5 files and installed them. Some of them I re-downloaded and I installed twice. They are.
- ADBEPPROCS3_ALP.exe (Premiere Pro CS3)
- ADBEAENCC3_ALP.exe (Encore CS3)
- PPROCS3_Cont_ALP.EXE (Premiere Pro Content/manuals)
- AENCCS3_Cont_ALP.exe (Content/manual installer for Encore CS3 manual)
- AENCCS3_Cont_ALP.7z (3 gig file of foreign language manuals)
I am running on an HP M8040N with Vista Ultimate (32) I of course search the Adobe site and Google and I have seen other people with the same problem. After spending 1 hour with "Tech Support" in India I was told I needed to call Adobe Tech Support Monday thru...you get the idea.
WHAT AM I LOOKING FOR...the pre made Templates, Menus, Buttons, etc. that came with the disk version of Encore.
Can anyone help or am I effed for the week-end and most likely beyond?

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http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html
Step 1: Follow the instruction in the top part: "Solution: Install the CS6 Functional Content"
This will install the basic library. If you have CS5.5 installed, backup your Encore library there; it will be deleted by the install.
Step 2: Follow the instructions at the bottom of the link above: "Additional solution: Install the Resource Central library content"
I just noticed that the link about this topic that was present for months at the top of this forum is no longer there.

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