Encore CS3: Not closing DVD's

I had no issues with Encore 1 or 2, but ever since I've installed Encore CS3, my DVD's are still "open". This is confirmed by using Roxio 9's disc properties.
The reason this is important is, my DVD dubber will not dub open discs. I need them closed.
Is this a bug? Again, when I burned DVD's with Encore 2, they were fine. It wasn't until I upgraded to CS3 (just two days ago) when the 'open disc' issues started.

Most applications will dub open DVD's.
The problem I ran into is, I have a DVD duplicating tower and it just won't accept open DVD's. We've contacted the manufacturer and that's just the way the machine and drives work. The DVD's need to be closed.
Again, this is the only system that I've ever run into a problem (regarding open DVD's).
That's probably why Adobe isn't getting many complaints. Most people are using Nero or Roxio, which isn't giving them any issues when dubbing. Since my company is using a specialized dubbing system (which the average user wouldn't own), I seem to be one of the few who are noticing this issue.
and Minu, I'm confused about you saying that DVD-R's are being closed, because that's not the case with me and the Adobe tech even confirmed that Encore CS3 will not close DVD-R's.
p.s. I see jbowden posted while I was typing this. Yes, this is only an issue with certain dubbing systems that require closed DVD's.

Similar Messages

Encore CS3 not burning to disc?

Hi all,
I am using CS3 Encore and up to now have been very successful when creating a Blu-Ray DVD.
Most of my footage has been around 1-11/2 hours long so I have always left it on Auto transcode and its been fine.
However, I have created a project at 1 hour 57 mins but now after waiting 7 hours each time for rendering, it pops out the disc and tells
me that there is a Encore CS3; Blu-Ray burning .... "Device Error", Code "3", Note: "AS-Storage Error= -97140.
I have also burned an image file which ends up as a 23.83 GB file, leaving just 1.17GB space on disc but will not burn?
I have reverted to burning a 1 1/2 disc and it does it fine. I am told by another that the file ends up as too larger a file to burn?
OK, as nobody seems to have solved this issue while searching the net, I was wondering if I could get some help with the transcode settings?
The transcode setting have been change by me many times from.... Min 1.5 Target 25 Max 30, Down to Min 1.5, Target 17, Max 20.
However, the final project before going to burn is still 23.83GB, and the same error: Encore CS3; Blu-Ray burning .... "Device Error", Code "3", Note: "AS-Storage Error= -97140 is showing after ejecting disc?
can anyone please help?
Thanks
Alan Grove

Hi Jeff, thanks for that I will give it a go.
Something I dont understand?
When I put project together it says in EN that the disc has 12gb used with
12Gb unused.
Yet when I build it tells me that the disc has used 23.83 GB and has 1.7Gb
free?
I wish I understood these bloody programmes he he.
I am used to just putting in a disc and being told immediately if it will
burn after 7 hours waiting?
Cheers
Alan

Encore CS3 subtitle from DVD to avi

I have two problems in my subtitle process.
1) I have made subtitles manually in a 5 minute movie, within the safe margins of the screen. None are more than one(1) line long. I have the movie to play at once (no menu) and just a single subtitles track. It works fine when I preview it in encore (cs3), however, when I build a DVD folder and play it, there are no subtitles and I cannot enable them.
I am quite new with encore, so perhaps I am missing something vital (apart from not being experienced ;)). What should I do?
2) I need my subtitles to work if I convert the DVD files to another format. That is, I will be needing it for a youtube video, with subtitles or something similar. Is there any method to prefer above others - and what should I be aware of, when I convert.
Will subtitles from a correct DVD folder, be integrated in a conversion?
Thanks in advance,
- M.

I'm having the same problem that Marcus had, is there a solution please?
"Marcus Grønbech - 05:12am Dec 4, 2007 Pacific
I have two problems in my subtitle process.
1) I have made subtitles manually in a 5 minute movie, within the safe margins of the screen. None are more than one(1) line long. I have the movie to play at once (no menu) and just a single subtitles track. It works fine when I preview it in encore (cs3), however, when I build a DVD folder and play it, there are no subtitles and I cannot enable them.
I am quite new with encore, so perhaps I am missing something vital (apart from not being experienced ). What should I do? "

Encore CS3: not enough space in disk now, but yesterday was OK!

Yet, another problem with Encore CS3: now it refuses to compile the DVD folder because the project exceeds the disk capacity (DVD DL).
I can´t understand this: yesterday it said that I was exceeding the disk capacity but it compiled the DVD files anyway (and there was really a lot of free space left in the disk, the VIDEO_TS folder was still under 8 Gb).
The only thing I´ve changed since then are the compression settings of one clip, reducing its quality so in theory I should have even more free space than yesterday.
I´ve been using this software for years and had never so many problems as with this project.

Go back to yesterday! (Ha, ha!) (I suppose that's half serious: revert to original and use your old settings. But I wonder if this error will now occur even then.)
I've had good luck with opening CS3's in CS4. I wonder if the PC to Mac change would be an issue. Just copy it all so you have something to go back to.
One user had something like this happen because one timeline exceeded the size per side. (That may have been BD.)
I wish I listed all the reasons for this the last time.
This may have also happened because the C: drive fills up with cache files. Try clearing the media cache?

Encore CS3- Domain User DVD Device Permissions Problems

Encore is unable to see DVD Device and the Adobe utility only corrects for Local computer accounts and not domain accounts. The network administrator must setup an additional account (Local)to the computer that all Premier/Encore user must now log off there domain account and then login to local account so that they are able to burn there project to DVD. I was told by adobe support that they cant help because it works via a local account and that the issue is a domain issue and not an issue with there software. Is there a reg. hack that one could use to correct the problem with Premier/Encore to use windows xp security to allow the application the same permissions that windows give the Domain local user.I was also told by Adobe support that maybe if I had gold support they would maybe have a tech group who could handle network related issues with there software but he was not sure.This would be great to get resolved after buying a site license of the Master collection for a school
Thank You
Allan Shaw

Every message concerning networks is that Encore (and Premiere) are not designed to run on a network... so they mostly do not
I've also read that a non-Administrator user account is usually not going to work well... if at all
The simple fact is (from what I've read in these forums) that Encore and Premiere are written for ONE user on ONE computer... and anything else may work by accident, but not by design

Encore CS3/4/5 DVD mit mehreren Startmenüs erstellen

Hallo Community :-)
Ich verwende Encore schon seit einigen Jahren aber nun stehe ich vor der Wand.
Ich muss ein Startmenü erstellen, wo man 16 einzelne Titel anwählen kann.
Man kann doch in Encore 2 Startmenüs erstellen und diese miteinander verknüpfen...
Weiß jemand, wie das geht?
Sodass ich pro Startmenü 8 Titel hätte.
1000 Dank
Gruß
cybman2

Hallo,
mach zuerst das 1. Menü mit den ersten 8 Buttons fertig und setze zusätzlich
unten rechts einen Button "weiter" oder "zu den Filmen 9-16" oder so ähnlich.
Dieses Menü dann duplizieren und die Buttons entspr. umbenennen. Den Button
"weiter" umbenennen in "zurück".
Im Flußdiagramm dann die Buttons mit den entspr. Filmen verknüpfen,
die Weiter- und Zurück-Buttons mit den entspr. Menüs verknüpfen.

Newbie Question-Encore CS3

I just recently purchased Adobe Encore CS3
and a DVD duplicator.
I have a question,
When I am ready to build my DVD project.
I go to BUILD Menu and
at the bottom they have this
COPY PROTECTION
CGMS if I select-NO COPIES ARE ALLOWED
does this mean I can not use my
duplicator, will it prevent it
from copying my master copy?
What I am trying to do is just burn one
Master DVD and put this DVD at my duplicator
so then it will just copy and burn 5-8 disc at a
time.
Just wondering, I hope someone
can tell me or educate me.
Thank you ...have a great day

Question-Encore CS3
I would like to know why when I made the DVD for a project that is perfect in the computer, I can not see the button function when I use the DVD in a normal DVD player for television.
The control DVD player is function only with number but not with arrow!!! I don't see the sign of the menu position.
Infact if I put the DVD in the DVD drive of the computer I see the film perfectly, but if I put the same DVD created in a normal DVD player, I don't see the button animated. I can change position just with pressing the number of the poistion but not with the arrows !!
Can you tell me what I have to do ???
Thank you for the answer.

Encore CS3 does not see dvd drive

When I log onto a pc in our labs as a regular user and open Encore the dvd drive is not seen by Encore.
Logged in as an administrator, I can see the dvd drive in Encore.
Does anyone know how I can resolve this problem without giving admin rights to students?
Thank you for your time and assistance.

As far as I know, Encore is not written as multi-user, the operator must have full use of the computer

DVD pauses right before credits Encore CS3

Hello,
     I am making a DVD and have burned a copy, everything is fine except when the video goes into the credits the video pauses for a second or so.
Here are my steps in creating the DVD.
1. Edited movie in Premiere
2. In Premiere I went to Title>New Title>Default Still and on the 'Roll/Crawl Options' I added a Roll
3. Typed in my text and closed it.
4. I Put the Credits video clip in the timeline and added a 'Cross Disolve' transition
5. I Went to File>Export>Export to Encore   I Exported the movie with this summary -
   NTSC, 720x480, 29.97 non-drop frame [fps], Progressive, Quality 5.0
     48 kHz, 16 bit, PCM
     VBR, 2 Pass, Min 1.50, Target 4.00, Max 7.00 [Mbps]
6. In Encore I added a basic menu
7. I then Burned the DVD
Again my problem is that halfway into the cross disolve leading into the credits it pauses for ~1sec. I think it may be the way Encore burns the disc because this does not happen in the preview window of Encore.
I am using . . .
Windows XP Profesional
Premiere CS3
Encore CS3
All help is appreciated,
Nicholas

I have never heard of DiscMaker brand. Could be great, or maybe not. Many companies buy the cheapest discs that day, and then rebrand them, like Memorex, so you never know what you are getting.
An ISO is an Image of the disc, and is created, when you choose Burn to Image. It is similar to doing a Burn to Folder, but is different. The great freeware, ImgBurn can burn either the ISO, or the VIDEO_TS created with Burn to Folder. I like that second option a bit better, only because the VIDEO_TS folder will play in most DVD software players, like MediaPlayer Classic HC (freeware). ImgBurn will also tell you what the mfgr. of those discs is.
I edit most Projects, a bit differently, than many others. Each segment of my Project is in a separate Sequence in PrPro. Each starts with a tiny bit of Black Video, and then fades into the footage with a Dip-to-Black (could use a Cross-Dissolve here too). Each ends with a tiny bit of Black Video, with the same Transition. My Credits would be on their own Sequence, as all of my "chapters/scene." In Encore, each Sequence goes onto a separate Timeline, and each is created in their proper order in Encore, so my Into is done first, "Scene 1" next, and so on, then my Credits are the last to be created in Encore. That keeps the writing of these in order, so the laser does not have to skip about, unless the user does so. This makes playback as smooth as is possible, and with the Dip-to-Black, there is never any clue given the user, that the laser has to move about. Unless they had a very accurate stop watch, they'll never pick up that their might be a slight pause, waiting for the laser.
Good luck,
Hunt

CS3 - Simple Project - DVD-R Plays in Sony, NOT Panasonic!!

Hi all - I am following this thread with some interest. I am having the exact same issues with Encore CS3. VERY simple project, it all checks out fine, previews perfectly.
My questions are:
I have an interesting issue on my first use in anger of CS3.
Does CS3 burn an "appendable" disk? I think it does! If so, will that affect DVD player compatibility?
I have tried direct burning to DVD-R (Verbatim), and it plays fine on my SONY DVD player, but comes up as "Unsupported" on my Panasonic standalone DVD/HDD recorder drive. Is this a DVD player firmware issue?
If so - I guess I need to find out how to close the disk through Adobe CS3. (Note I have tried closing these DVD-R's through another application such as Roxio 10, but it craps out stating it thinks there is like 400GB free on the disk!!)
Other things I have tried include building an ISO file AND a DVD folder, neither of which will burn using Cyberlink DVD Suite. THey are not recognised! Arrgh. Any ideas?
Anything else I can try would be MOST useful!!
>Joe

Well I now have a few more tidbits to add... I have burnt the same avi file using Roxio 10 & it's DVD creator application, using menus etc. Success! So it's not the BD-R disc format, as I'm using the same brand etc throughout all this.
The only other problem I'm having is the audio which seems to drift around 0.2 and 0.7 (or so) seconds across the picture! (the original avi file is bang on). Is there any generic method to investigate the cause of such an issue now?

Encore CS3 error, won't build DVD?!

I've created a basic menu in Encore CS3 with two buttons and two separate timelines. I've checked and previewed my project several times and everything works OK. However, whne I try and build a DVD disk, I get this error message: "PGS "file name" has an error at 3;29;14 (the very end of the video clip) Internal software error: %0. line (my file name). PGC info: name= "my file name" ref= EPGC.time=00;3;29;14.
I rendered this video clip out of After Effects CS3 as an mpeg2 file. Have tried re-rendering out of a new After Effects project and result is the same. Have also tried different disks, same result.
The second clip in the Encore project works fine; it was captured the same way in the same format. Both timelines play fine whne previewed in Encore and all links and buttons fiunction perfectly.
What does this error mean and how do I correct the problem?
Thanks!

Some of us experience this pgc error (only in CS3) and have found no real solution. There are a variety of workarounds. I believe the most persistent version is the result of some unidentified combination of hardware and software.
One qualifier: I'm not sure that any of us that reported had exported the timeline file from AE. I don't see that it shojl dmatter, but I'd consider the possibility that it is an actual asset error.
I believe that there are 3 variations, and they may have different implications: timelines (your issue), motion menus, and slide shows.
Copies of projects and assets taken to a machine/user who does not experience the error work fine. Some users have done a ridiculous amount of testing (I'm one), and some have declared a solution (I am not one, and believe there are probably multiple causes). Since CS4 is out, I doubt we will ever see any further resolution, and, since the problem can not be reliably repeated in a new project with new assets, no "bug" was ever demonstrated.
The first rule is to use flawless workflow. (I'm copying this from notes on a previous post, and I still don't find a link right off to Neil Wilkes' and Jeff Bellune's descriptions, but one example is never changing assets with Encore closed.) But I have instances in which I was perfect (ha, ha), and the error occurred.
In most instances, one or more workarounds can be used. If you used a muxed file, do it again with demuxed. If you used files that were in the same folder as the xmpses files (the files premiere creates to carry project/chapter info), delete the files other than the m2v and wav and reimport the asset as a timeline. (You will have to redo the chapter markers. It is best to delete the old file from the project, and have the newly imported file renamed. However, I have done it various ways successfully.) If you have long file names with spaces, shorten and remove the spaces.

Encore CS3 crash when i click Build (SWF, BluRay, DVD Burn/Image/Folder) or Check project

So I'm finally done with my DVD. Now i want this burned to a dvd or make an image file. Each time i hit BUILD or START (Check proj) the program quits and I'm left with the normal OS X message: The application Adobe Encore quit unexpectedly >> Ignore - Report... - Relaunch
My DVD is not that fancy but i got a menu with 3 buttons made in PS with a pointer highlight and a animating background made in After Effects (using dynamic link) with some music. All of the buttons link to After effects comps with dynamic link. All of the after effects compositions are transcoded and works within the DVD preview (except the DVD menu background wont play, and i got a feeling it will play when i export an image or DVD). And all the After Effects comps links back 2 the menu when done. So there should be no error in the project flowchart.
My flowchart: http://www3.sqr.no/index.php/get/64a267e640fddd15128d082abb72e3d92a3aedf680aabe20995beb7e e10ae32f
(small jpg file)
So i hit build and Encore quits, shut down, finada (Every time!). No matter what out put settings i use. I've exported DVD's from encore before on this computer without problems.
---I got this error report---
Process: Adobe Encore [11321]
Path: /Applications/Adobe Encore CS3/Adobe Encore CS3.app/Contents/MacOS/Adobe Encore
Identifier: com.adobe.Encore
Version: ??? (3.0.2)
Code Type: X86 (Native)
Parent Process: launchd [188]
Date/Time: 2008-08-05 18:36:00.739 +0100
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Here is the rest of the error report: (rtf document)
http://www3.sqr.no/index.php/get/a4568b7ade16f18d2acf09891b81b0bc7c0e4936287eebf2a509470d4 c7098fb
Don't know if this any help but hope anybody got some ideas. I've been trying to look for a solution on the forums, but without any luck.
By the way, I'm using a Mac Pro v3,1 (early 2008) with 2 x 2,8ghz quads, 10GB memory, NVIDIA GeForce 8800 GT (512mb) and plenty of disk space.

Hey, i think if there could be any of the possibilities you talk about, it might have been a naming error. All files i created had the same name in the new project as in the old one. But i used 1 asset arrow that i copy pasted from a library button "Red facets button" and shift pasted on my own buttons as highlight (paste sub picture). In the first project i did not do this as a straight forward thing, a lot of deleting and adding because i had never done it before and there might have happened something with the naming of the arrow i pasted. I used the same arrow in the second project but without messing with delete, paste all the time. But some how there is no problems now, just something wrong with the last project file =S
Not so important:
I also noticed while building the new project i once got an "General error", not sure why but happened after a random crash. And 2 get rid of it i had to delete the menu and make it again (i could not edit anything in the menu without getting the error). I rebuild the menu and had another crash when exiting the program, because i thought my computer needs to boot after 2 days online. When i reopened the project i got "General error" in the menu again, but after some clicking it didn't show up (random). Finally i got my project setup and everything works, i did the copy past as sub picture as a straight forward thing.

Dvds made with encore cs5 not using full 4.65gb as cs4 did

The majority of my video work consists of burning DVDs of event videos that are longer than two hours. I edit the video, dynamic link over to Premiere, add a second time line with a 10 second logo video and render the DVD. And since the begining of time with CS3, these DVD images always come out to be 4.65/4.66 gb (according to OS X). Now, with CS5, changing absolutely nothing--exact same workflow--Encore is only using 4.21 gb of space. The disc info section of the build pane lists around 450mb of free space (on the particular project I'm looking at right now).
This is a significant amount of wasted space and is unacceptable. Why is this happening?

I was finally able to talk to someone from Adobe and they tell me that this is the expected behavior, that supposedly not all DVDs are manufactured at the correct size and this extra space is to prevent problems. Should that even be true (aren't DVD's a standard?? If it says there's 4.7gb on it doesn't than mean there's 4.7gb??) this is a STUPID decision for the following reasons:
* It doesn't show this 500mb extra space until after you render your items. Before that time, it shows all the disc space being used--1 or 2 megs free and no more
* If this is necessary then make the default disc image size 4.2gb and add it to the drop-down list of sizes. Then I can pick 4.7 if I want it.
* It doesn't even always leave 500mb. Sometimes, completely unexplicably--I'd say 10% of the time, it uses the full amount of space...like it's done since Encore v1.0. So if I manually change the disc size to 5.2 in order to get the right size image, I sometimes find that nope, Encore isn't drunk today, and I now have a 5.2gb disc image and have to start over.
It seems like every time I update my software w/ the promise of things speeding up my workflow (and other things in CS5 have), something like this pops up to F it all up and I resign myself to thinking well, I guess Adobe will fix this one day...and call it CS6 and charge me another $700 for it.

Encore DVD to Encore CS3

I have a DVD that was created with the Premiere 2.0 and then into Encore DVD. Now I need to make this same DVD into a BluRay. I have the new Encore CS3 but it is not letting me open the file.
Any hope of this working?
I also I cannot open the old Premiere file into CS3. Is there a way around this.
Thanks,
ms

Unless you still have the original, untranscoded AVI files, then forget it. Seriously.
And if you need to make more than a couple of burned copies, forget it.
You cannot replicate Blu Ray created in Encore CS3 - the plants will
i not
accept the discs.

Encore CS 3 did not recognite DVD-RW and DVD+RW

HI
Is there any one could burn DVD-RW or DVD+RW on Encore CS 3 ?
It've got error when I burned these , I also have Nero 7. burned both of these DVD fine with the same DVD burner.
Any help will be great . Thank you

Hi ! why do we have remove any third party software and do many urly thing in the system to get Encore work ? Why Does Encore join to the world ,or at least easer ? I paid very high price for full version of Encore CS3 . The software creator better fix your Encore CS3 get better , it's not worth what I invested on Encore CS 3 , I give up , thank you
Things & Software to avoid when authoring DVD
BJMoose - 06:21am Jul 2, 2004 Pacific
[from a post by Neil Wilkes - last edited July 27, 2004]
There have been so many posts along the line of "I cannot burn my DVD in Encore, but Nero works well" that I thought I should share this info with you all.
As we know, DVD Authoring is very dependant on timing, and on not having other apps getting in the way & locking up the burners, So here is a list of software that is known to interfere with GEAR drivers. It is a raging cert that this also applies here, as all authoring apps are the same sort of thing.
These 3rd party apps are junk software, to be quite blunt (I expect to get flamed over this, but I cannot help the truth), and should never be installed on an Authoring system.
Anyway, here is the current list of known problem software.
1. B's Clip: This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. For more information, visit the B's website at http://www.bhacorp.com.
2. Direct CD or Drag to Disk: These are applications from Easy CD Creator from Roxio. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. To remove them you need to do to Add or Remove Programs in the Control Panel. There you can select Easy CD Creator to change, not remove. Then you must click next until it gives you the option to modify. Then either Direct CD or Drag to Disk should be selected and changed to "make this option not available". Then click next and while the program may look like it is installing, it is removing those options. One thing to remember is that both Direct CD and Drag to Disk will not be installed at the same time. For more information, please visit Roxio's website at http://www.roxio.com/en/support.index.jhtml
3. GoBack: backup software that constantly runs in the background (Terminate and Stay Ready) this needs not only to be turned off, but disabled. Unfortunately, this may cause some restore points to vanish, but it will free up a lot of hard drive space. For more information visit Symantec's web site for GoBack at http://www.symantec.com/goback/index.html
4. DLA: Also HP-DLA, Veritas DLA, and others. DLA stands for Disk Letter Assignment. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it.
5. InCD: This is packet writing software that comes bundled with Ahead Nero Burning Rom. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. For more information go to Nero's website at http://www.nero.com/en/
6. Interactual Player and PC Friendly Player: These programs are DVD software viewers that often come on DVD movie discs, and will try to install themselves everytime you watch a movie on your computer. Please make sure to NOT let these install. Both programs interfere with all DVD Authoring software and should be un-installed from Add or Remove programs in control panel when found. In some cases, you will need to uninstall and reinstall your software to restore functionality after removing one of these. For more information about both players, visit http://player.interactual.com/
7. McAfee Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar. Your DVD Authoring software then needs to be restarted. Whenever you are using your software, McAfee needs to be disabled to ensure unrestricted access to your drive. For more info go to McAfee's website at http://us.mcafee.com/default.asp
8. Norton Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar and the automatic updates should be disabled. Your DVD software then needs to be restarted. Whenever you are using your software, Norton needs to be disabled to ensure unrestricted access to your drive. The Norton Website is http://www.symantec.com/
9. StopZilla: StopZilla can hinder required portions of various installers, causing the software to fail. Please completely disable StopZilla, then install your software. Once our software is installed, you may safely enable it again. If you have any difficulty using your software at a later time, you may need to disable StopZilla before going to use your software. Uninstallation is not required.
10. MyStorageGuard: This backup software can hinder certain required files from being copied during the installation. Please disable this program before installing , and have it disabled any time you go to use your DVD Authoring software. Uninstallation is not required.
11. Napster 2.0: This software includes some basic burning software that can cause burning problems if it is running. You will need to close this program completely before trying to use DVD Authoring software. In some rare cases, you will need to completely uninstall this package to attain full reliability, so if disabling does not solve your issue, please try uninstalling this software, and try again.
12. Easy CD Creator 4.x: Due to the age of this package, it is no longer updated by the authors. There are bugs present in this older system that will cause NUMEROUS problems on your machine. Please Uninstall completely, and consider either the new 6.x version from Roxio ( http://www.roxio.com ) or Nero 6.x ( http://www.nero.com ). These packages, installed without the Packet Writing software (DirectCD/Drag to Disk/InCD), all work very well with DVD Authoring software.
13. Spyware and Adware - some programs can install other software that can be damaging to your Operating System. Please scan for these programs with a Spyware utility. We recommend Ad-Aware, available freely at http://www.lavasoftusa.com
14. Disable the Windows XP packet writing utility. To do so, go to My Computer, Right click oon your DVD burner, choose Properties. Find the "Recording" tab. Uncheck "Enable CD recording on this drive" While you are there, switch off all AutoRun options too. It means going through each option and then selecting "Take No Action" as the default option. AutoRun will "poll" the drive every few minutes to look for a new disc, and if it finds one it will try to open it.
15. Symantec PCAnywhere has been reported to cause problems with Encore as the awvid5.dll file it installs is a video driver designed to facilitate the transfer of screen information from one computer to another. Sadly, this causes a conflict which can cause XP to restart - or give a bluescreen if the "Automatically r

Encore CS3: Not closing DVD's

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