Encore CS3 time out error during launch

I installed CS3 Master Collection. All programs opens fine except Encore. When I launch it, loads all files and gives me timeout error at:
stay at Blue ray and stop at flash. At this point the program stops and does not load any more.
Anybody found the solution for this?
Thanks,

Since install support is free, have you called Adobe?

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    DATA:    BEGIN OF SKNKK,
               KUNNR             LIKE KNA1-KUNNR,  " Customer Number 1: Debitor
               KONTO             LIKE KNKK-KUNNR,
               SFAE1             LIKE RF035-SFAE1, " Aging buckets 0-15
               SFAE2             LIKE RF035-SFAE2, " Aging buckets 16-30
               SFAE3             LIKE RF035-SFAE3, " Aging buckets 30-60
               SFAE4             LIKE RF035-SFAE4, " Aging buckets 60-90
               SFAE5             LIKE RF035-SFAE5, " Aging buckets Over 90
               SFAEL             LIKE RF035-SFAEL, " Total Due of Items
               UML01             LIKE KNC1-UM01S,
               UML02             LIKE KNC1-UM01S,
               UML03             LIKE KNC1-UM01S,
               UML04             LIKE KNC1-UM01S,
               UML05             LIKE KNC1-UM01S,
               UML06             LIKE KNC1-UM01S,
               UML07             LIKE KNC1-UM01S,
               UML08             LIKE KNC1-UM01S,
               UML09             LIKE KNC1-UM01S,
               UML10             LIKE KNC1-UM01S,
               UML11             LIKE KNC1-UM01S,
               UML12             LIKE KNC1-UM01S,
               UMP1U             LIKE RF42B-UMP1U, " Sales from the Previous Year
               UMP2U             LIKE RF42B-UMP2U, " Sales from the current Year
               SALDO             LIKE RF42B-SALDO, " Balance
             END   OF SKNKK.
    DATA :  BEGIN OF ICUST1 OCCURS 0,
               KUNNR             TYPE KNA1-KUNNR,    "For Customer Filter.
            END   OF ICUST1.
    **Internal table to hold fiscal varriants
    DATA: BEGIN OF LT_PERIODS OCCURS 12,
             PERIOD LIKE BSID-MONAT,
             GJAHR  LIKE KNC1-GJAHR,
           END OF LT_PERIODS.
    **Constants
    constants :  BUKRS1 TYPE KNB1-BUKRS VALUE '1000',
                 BUKRS2 TYPE KNB1-BUKRS VALUE '1031',
                 Recs   Type i value '200',
                 B_count type i value '2'.
          INITIALIZATION
    INITIALIZATION.
      IF RASID IS INITIAL.
        SELECT * FROM TRAS.
          EXIT.
        ENDSELECT.
        IF SY-SUBRC = 0.
          RASID = TRAS-RASID.
        ENDIF.
      ENDIF.
    SELECTION-SCREEN
      parameters : p_path type rlgrap-filename default 'C:\Documents and Settings\C890971\Desktop\Credit_history.XLS'.
    Start of selection processing
    START-OF-SELECTION.
    **Get Customers for Co. Code 1000 & 1031.
      PERFORM GET_CUST.
    Get  / Compute Credit Information data for Company Codes 1000 & 1031.
      PERFORM GET_CREDIT_DATA.
    End of selection processing
    *END-OF-SELECTION.
    Listing Credit History Data
      PERFORM DOWNLOAD_CREDIT_DATA.
    S U B R O U T I N E S
    *&      Form  GET_CUST
          text
    -->  p1        text
    <--  p2        text
    FORM GET_CUST .
    Get US only Customers.
      Refresh icust.
      Select kunnr from kna1 appending table icust
                                   where Land1 = land.
    **Delete duplicate records
      Delete Adjacent duplicates from icust comparing kunnr.
      if icust[] is not initial.
       Limit the selection some more to Co. Code 1000 & 1031
      As join will cost overhead as compared.
      Select kunnr from knb1 into table icust1
                                  for all entries in icust
                                  where kunnr = icust-kunnr
                                  and   bukrs = bukrs1
                                  OR    bukrs = bukrs2.
    **Delete duplicate records
      Delete Adjacent duplicates from icust1 comparing kunnr.
       endif.
    **Free memory.
      Free icust.
    Credit Control Area
      select * from T001CM into table TCMTAB
                           where bukrs = bukrs1 OR
                                 bukrs = bukrs2.
    ENDFORM.                    " GET_CUST
    *&      Form  GET_CREDIT_DATA
          text
    -->  p1        text
    <--  p2        text
    FORM GET_CREDIT_DATA .
      DATA : L_TEXT(60) TYPE C ,
             Ltext1(50) type C value 'Computing Credit-History Data For',
             Ltext2(10) type C value 'Customers',
             L_PCT type i value '10',
             L_recs type i,
             l_batch_recs type i,
             l_s_rec type i value 1,
             l_recs1(7) type N.
    ***Fetch data from KNKK table
      PERFORM GET_KNKK_DATA  .
    ***Computing Crredit Fields
    **Number of Customers For whom Deatils needed.
      Describe table I_CINFO lines l_recs.
      l_recs1 = l_recs.
      Concatenate Ltext1 l_recs1 Ltext2 into l_text separated by ' '.
      PERFORM GET_PGRESS_INDICATOR USING l_text l_pct.
    ***If records are more than 200000, should be processed  batch-wise
      If l_recs > recs.
        l_batch_recs = abs( l_recs / b_count ).
        Do b_count times.
          loop at i_cinfo INTO S_CINFO from l_S_REC to l_batch_recs.
    **Remember the row
            sytabix = sy-tabix.
    **Compute DSO
            PERFORM GET_DSO_FIELD .
    Compute rest credit history data.
            PERFORM COMPUTE_SFIELDS.
          endloop.
          l_S_REC = l_S_REC + l_batch_recs.
          l_batch_recs = l_batch_recs + l_batch_recs.
          IF l_batch_recs ge l_recs.
            l_batch_recs = l_recs.
          eNDIF.
    Commit up to here to release the DB locks.
          Commit work.
        enddo.
      else.
        loop at i_cinfo INTO S_CINFO.
    **Remember the row
          sytabix = sy-tabix.
    **Compute DSO
          PERFORM GET_DSO_FIELD .
    Compute rest credit history data.
          PERFORM COMPUTE_SFIELDS.
        endloop.
      Endif.
    ENDFORM.                    " GET_CREDIT_DATA
    *&      Form  GET_KNKK_DATA
          text
         -->P_ICUST_KUNNR  text
    FORM GET_KNKK_DATA .
      if icust1[] is not initial.
      SELECT   KUNNR KNKLI KKBER  CTLPC KLIMK
               SBGRP ERDAT DTREV REVDB
               from KNKK into corresponding fields of table I_Cinfo
               for all entries in icust1
               where kunnr = icust1-kunnr.
      Delete Adjacent duplicates from i_cinfo comparing kunnr.
      endif.
    **Free Memory for internal table icust1.
      Free icust1.
    ENDFORM.                    " GET_KNKK_DATA
    **&      Form  GET_DSO_FIELD
          text
    -->  p1        text
    <--  p2        text
    FORM GET_DSO_FIELD .
    ***Determine DSO Parameter
      PERFORM DSO_PARAMETER.
    ***Compute DSO
      CALL FUNCTION 'CUSTOMER_DSO_CALCULATION'
        EXPORTING
          I_KKBER       = s_cinfo-kkber
          I_KUNNR       = s_cinfo-kunnr
          I_ANZBUPER    = T000CM-DSOPP
          I_XCHILDS     = T000CM-DSOCH
          I_ACTBALANCE  = T000CM-DSOAB
        IMPORTING
          E_DSOIN       = RF02L-DSOIN
        EXCEPTIONS
          ERROR_MESSAGE = 1.
    ENDFORM.                    " GET_DSO_FIELD
    *&      Form  DSO_PARAMETER
          text
    -->  p1        text
    <--  p2        text
    FORM DSO_PARAMETER.
      IF T000CM-DSOPP IS INITIAL.
        SELECT SINGLE * FROM T000CM.
        IF SY-SUBRC     EQ 0.
          IF T000CM-DSOPP IS INITIAL.
            T000CM-DSOPP = '003'.
          ENDIF.
        ELSE.
          T000CM-DSOPP = '003'.
          T000CM-DSOCH = ' '.
          T000CM-DSOAB = 'X'.
        ENDIF.
      ENDIF.
    ENDFORM.                    " DSO_PARAMETER
    -->  p1        text
    <--  p2        text
    FORM PERIODE_ERMITTELN_EXC USING
                P03_BUDAT    LIKE SYST-DATUM
                P03_GJAHR    LIKE KNC1-GJAHR
                P03_MONAT    LIKE MONAT.
      CALL FUNCTION 'FI_PERIOD_DETERMINE'
           EXPORTING
                I_BUDAT = P03_BUDAT
                I_PERIV = T001-PERIV
              I_BUKRS = T001-BUKRS
                I_GJAHR = P03_GJAHR
                I_MONAT = P03_MONAT
           IMPORTING
                E_GJAHR = P03_GJAHR
                E_MONAT = P03_MONAT
           EXCEPTIONS
                ERROR_MESSAGE = 1.
    ENDFORM.                    "PERIODE_ERMITTELN_EXC
    *&      Form  COMPUTE_SFIELDS
          text
    -->  p1        text
    <--  p2        text
    FORM COMPUTE_SFIELDS .
    **Compute Balance
      PERFORM GET_SFIELDS .
      S_CINFO-DSOIN = RF02L-DSOIN.
      S_CINFO-SALDO = RF035-SALDO.
      S_CINFO-H06SA = RF035-H06SA.
      S_CINFO-H06JA = RF035-H06JA.
      S_CINFO-H06MO = RF035-H06MO.
      S_CINFO-H12SA = RF035-H12SA.
      S_CINFO-H12JA = RF035-H12JA.
      S_CINFO-H12MO = RF035-H12MO.
      S_CINFO-UMP2U = RF42B-UMP2U.
      S_CINFO-UMP1U = RF42B-UMP1U.
      S_CINFO-SFAEL = RF035-SFAEL.
      S_CINFO-SFAE1 = RF035-SFAE1.
      S_CINFO-SFAE2 = RF035-SFAE2.
      S_CINFO-SFAE3 = RF035-SFAE3.
      S_CINFO-SFAE4 = RF035-SFAE4.
      S_CINFO-SFAE5 = RF035-SFAE5.
    modify..
      MODIFY I_CINFO FROM S_CINFO INDEX sytabix.
      CLEAR: S_CINFO,RF035,RF02L, RF42B.
    ENDFORM.                    " COMPUTE_SFIELDS
          text
         -->P_C_INFO_KUNNR  text
    FORM GET_CUST_BAL_INFO.
      LOOP AT TCMTAB.
        CALL FUNCTION 'FI_COMPANY_CODE_DATA'
          EXPORTING
            I_BUKRS       = TCMTAB-BUKRS
          IMPORTING
            E_T001        = T001
          EXCEPTIONS
            ERROR_MESSAGE = 1.
        IF SY-SUBRC = 0.
          MOVE-CORRESPONDING T001 TO BUKTAB.
          BUKTAB-KKBER = TCMTAB-KKBER.
          COLLECT BUKTAB.
        ENDIF.
      ENDLOOP.
      LOOP AT BUKTAB WHERE PERIV NE SPACE.
        GJATAB-PERIV = BUKTAB-PERIV.
        COLLECT GJATAB.
      ENDLOOP.
      CLEAR: MONAT.
      LOOP AT GJATAB.
        T001-PERIV = GJATAB-PERIV.
        CLEAR: GJAHR, MONAT.
        PERFORM PERIODE_ERMITTELN_EXC USING SY-DATLO GJAHR MONAT.
        CHECK SY-SUBRC = 0.
        GJATAB-GJAHR = GJAHR.
        GJATAB-MONAT = MONAT.
        SELECT SINGLE * FROM T009 WHERE PERIV = GJATAB-PERIV.
        IF SY-SUBRC = 0.
          GJATAB-ANZBP = T009-ANZBP.
        ENDIF.
        MODIFY GJATAB.
      ENDLOOP.
      LOOP AT BUKTAB.
        CHECK NOT ( BUKTAB-PERIV IS INITIAL ).
        READ TABLE GJATAB WITH KEY BUKTAB-PERIV.
        CHECK SY-SUBRC = 0
          AND NOT ( GJATAB-GJAHR IS INITIAL ).
        CALL FUNCTION 'CUSTOMER_BALANCE'
          EXPORTING
            KUNNR      = S_cinfo-kunnr
            BUKRS      = BUKTAB-BUKRS
            GJAHR      = GJATAB-GJAHR
            MONAT      = GJATAB-MONAT
            PERIV      = GJATAB-PERIV
            ANZBP      = GJATAB-ANZBP
            XH6MON     = 'X'
            XH12MON    = 'X'
          IMPORTING
            UMP2U      = RF42B-UMP2U
            VMP2U      = RF42B-UMP1U
            SALDO      = RF035-SALDO
            UML01      = SALDO-UML01
            UML02      = SALDO-UML02
            UML03      = SALDO-UML03
            UML04      = SALDO-UML04
            UML05      = SALDO-UML05
            UML06      = SALDO-UML06
            UML07      = SALDO-UML07
            UML08      = SALDO-UML08
            UML09      = SALDO-UML09
            UML10      = SALDO-UML10
            UML11      = SALDO-UML11
            UML12      = SALDO-UML12
          EXCEPTIONS
            NO_BALANCE = 4.
        IF SY-SUBRC = 0.
          SKNKK-UMP1U = SKNKK-UMP1U + RF42B-UMP1U.
          SKNKK-UMP2U = SKNKK-UMP2U + RF42B-UMP2U.
          SKNKK-SALDO = SKNKK-SALDO + RF035-SALDO.
          SKNKK-UML01 = SKNKK-UML01 + SALDO-UML01.
          SKNKK-UML02 = SKNKK-UML02 + SALDO-UML02.
          SKNKK-UML03 = SKNKK-UML03 + SALDO-UML03.
          SKNKK-UML04 = SKNKK-UML04 + SALDO-UML04.
          SKNKK-UML05 = SKNKK-UML05 + SALDO-UML05.
          SKNKK-UML06 = SKNKK-UML06 + SALDO-UML06.
          SKNKK-UML07 = SKNKK-UML07 + SALDO-UML07.
          SKNKK-UML08 = SKNKK-UML08 + SALDO-UML08.
          SKNKK-UML09 = SKNKK-UML09 + SALDO-UML09.
          SKNKK-UML10 = SKNKK-UML10 + SALDO-UML10.
          SKNKK-UML11 = SKNKK-UML11 + SALDO-UML11.
          SKNKK-UML12 = SKNKK-UML12 + SALDO-UML12.
        ENDIF.
      ENDLOOP.
    ENDFORM.                    "
    *&      Form  GET_SFIELDS
          text
    -->  p1        text
    <--  p2        text
    FORM GET_SFIELDS .
      sknkk-kunnr = S_CINFO-KUNNR.
    **Clear target to store computed values
      CLEAR: RF035.
    **Compute Balance fields
      PERFORM GET_CUST_BAL_INFO.
      REFRESH: SALTAB.
      SALTAB-LNUMM = '01'. SALTAB-SALDO = SKNKK-UML01. APPEND SALTAB.
      SALTAB-LNUMM = '02'. SALTAB-SALDO = SKNKK-UML02. APPEND SALTAB.
      SALTAB-LNUMM = '03'. SALTAB-SALDO = SKNKK-UML03. APPEND SALTAB.
      SALTAB-LNUMM = '04'. SALTAB-SALDO = SKNKK-UML04. APPEND SALTAB.
      SALTAB-LNUMM = '05'. SALTAB-SALDO = SKNKK-UML05. APPEND SALTAB.
      SALTAB-LNUMM = '06'. SALTAB-SALDO = SKNKK-UML06. APPEND SALTAB.
      SALTAB-LNUMM = '07'. SALTAB-SALDO = SKNKK-UML07. APPEND SALTAB.
      SALTAB-LNUMM = '08'. SALTAB-SALDO = SKNKK-UML08. APPEND SALTAB.
      SALTAB-LNUMM = '09'. SALTAB-SALDO = SKNKK-UML09. APPEND SALTAB.
      SALTAB-LNUMM = '10'. SALTAB-SALDO = SKNKK-UML10. APPEND SALTAB.
      SALTAB-LNUMM = '11'. SALTAB-SALDO = SKNKK-UML11. APPEND SALTAB.
      SALTAB-LNUMM = '12'. SALTAB-SALDO = SKNKK-UML12. APPEND SALTAB.
      READ TABLE SALTAB INDEX 1.
      RF035-H06SA = SALTAB-SALDO.
      RF035-H06MO = SALTAB-LNUMM.
      RF035-H12SA = SALTAB-SALDO.
      RF035-H12MO = SALTAB-LNUMM.
    ------ SALTAB ---------------------------------------------
      LOOP AT SALTAB.
        IF  SALTAB-SALDO > RF035-H06SA
        AND SY-TABIX     < 7.
          RF035-H06SA = SALTAB-SALDO.
          RF035-H06MO = SALTAB-LNUMM.
        ENDIF.
        IF  SALTAB-SALDO > RF035-H12SA
        AND SY-TABIX     < 13.
          RF035-H12SA = SALTAB-SALDO.
          RF035-H12MO = SALTAB-LNUMM.
        ENDIF.
      ENDLOOP.
    ------ Period--------------------
      REFRESH LT_PERIODS.
      CLEAR LD_COUNTER.
      READ TABLE BUKTAB INDEX 1.
      IF SY-SUBRC = 0.
        READ TABLE GJATAB WITH KEY BUKTAB-PERIV.
        DO GJATAB-MONAT TIMES
           VARYING LD_PERIOD FROM LD_PERIODS(2) NEXT LD_PERIODS+2(2)
                                                     RANGE LD_PERIODS.
          LT_PERIODS-GJAHR  = GJATAB-GJAHR.
          LT_PERIODS-PERIOD = LD_PERIOD.
          LD_COUNTER = LD_COUNTER + 1.
          APPEND LT_PERIODS.
        ENDDO.
        IF LD_COUNTER LT 12.
          LD_GJAHR = GJATAB-GJAHR - 1.
          CLEAR T009Y.
          SELECT SINGLE * FROM T009Y WHERE PERIV = GJATAB-PERIV
                                       AND GJAHR = LD_GJAHR.
          DO GJATAB-ANZBP TIMES
             VARYING LD_PERIOD FROM LD_PERIODS(2) NEXT LD_PERIODS+2(2)
                                                       RANGE LD_PERIODS.
            IF T009Y-ANZBP > 0.
              CHECK SY-INDEX <= T009Y-ANZBP.
            ENDIF.
            LD_COUNTER = LD_COUNTER + 1.
            LT_PERIODS-GJAHR  = LD_GJAHR.
            LT_PERIODS-PERIOD = LD_PERIOD.
            APPEND LT_PERIODS.
          ENDDO.
        ENDIF.
        IF LD_COUNTER LT 12.
          LD_GJAHR = LD_GJAHR - 1.
          DO GJATAB-ANZBP TIMES
             VARYING LD_PERIOD FROM LD_PERIODS(2) NEXT LD_PERIODS+2(2)
                                                       RANGE LD_PERIODS.
            LD_COUNTER = LD_COUNTER + 1.
            LT_PERIODS-GJAHR  = LD_GJAHR.
            LT_PERIODS-PERIOD = LD_PERIOD.
            APPEND LT_PERIODS.
          ENDDO.
        ENDIF.
        SORT LT_PERIODS BY GJAHR ASCENDING PERIOD ASCENDING.
        LD_COUNTER = LD_COUNTER - 12.
        DO LD_COUNTER TIMES.
          DELETE LT_PERIODS INDEX 1.
        ENDDO.
        SORT LT_PERIODS BY GJAHR DESCENDING PERIOD DESCENDING.
        READ TABLE LT_PERIODS INDEX RF035-H06MO.
        RF035-H06MO = LT_PERIODS-PERIOD.
        RF035-H06JA = LT_PERIODS-GJAHR.
        READ TABLE LT_PERIODS INDEX RF035-H12MO.
        RF035-H12MO = LT_PERIODS-PERIOD.
        RF035-H12JA = LT_PERIODS-GJAHR.
      ENDIF.
    **Compute Due Dates fields
      PERFORM GET_AGING_BUCKETS .
      RF035-SFAE1 = SKNKK-SFAE1.
      RF035-SFAE2 = SKNKK-SFAE2.
      RF035-SFAE3 = SKNKK-SFAE3.
      RF035-SFAE4 = SKNKK-SFAE4 .
      RF035-SFAE5 = SKNKK-SFAE5.
    ENDLOOP.
    ENDFORM.                    " GET_BALANCE_SFIELDS
    *&      Form  GET_AGING_BUCKETS
          text
    -->  p1        text
    <--  p2        text
    FORM GET_AGING_BUCKETS .
      DATA: BEGIN OF LT_BUKRS OCCURS 0,
              BUKRS LIKE T001-BUKRS,
            END OF LT_BUKRS.
      DATA: BEGIN OF LT_BUKTAB OCCURS 0,
              BUKRS LIKE T001-BUKRS,
              WAERS LIKE T001-WAERS,
              KKBER LIKE T014-KKBER,
            END OF LT_BUKTAB.
      DATA: LD_LINES LIKE SY-TABIX.
    *...performance optimization: for more than one company codes check....*
    *...if balances exist and avoid selection of open items, if they don't.*
    *...exist..............................................................*
      REFRESH LT_BUKRS.
      REFRESH LT_BUKTAB.
      DESCRIBE TABLE BUKTAB LINES LD_LINES.
      IF LD_LINES GT 1.
        SELECT DISTINCT BUKRS APPENDING CORRESPONDING FIELDS
                                        OF TABLE LT_BUKRS
                              FROM KNC1 FOR ALL ENTRIES IN BUKTAB
                        WHERE BUKRS = BUKTAB-BUKRS AND
                              KUNNR = Sknkk-KUNNR.
        SELECT DISTINCT BUKRS APPENDING CORRESPONDING FIELDS
                                        OF TABLE LT_BUKRS
                              FROM KNC3 FOR ALL ENTRIES IN BUKTAB
                        WHERE BUKRS = BUKTAB-BUKRS AND
                              KUNNR = Sknkk-KUNNR.
        SORT LT_BUKRS.
        DELETE ADJACENT DUPLICATES FROM LT_BUKRS.
        LOOP AT LT_BUKRS.
          LOOP AT BUKTAB WHERE BUKRS = LT_BUKRS-BUKRS.
            MOVE-CORRESPONDING BUKTAB TO LT_BUKTAB.
            APPEND LT_BUKTAB.
          ENDLOOP.
        ENDLOOP.
      ELSE.
        READ TABLE BUKTAB INDEX 1.
        MOVE-CORRESPONDING BUKTAB TO LT_BUKTAB.
        APPEND LT_BUKTAB.
      ENDIF.
    *...process company codes for customer given by interface..........*
      LOOP AT LT_BUKTAB WHERE KKBER = s_cinfo-KKBER.
        CALL FUNCTION  'CUSTOMER_DUE_DATE_ANALYSIS'
             EXPORTING  BUKRS   = LT_BUKTAB-BUKRS
                       KKBER   = ' '
                        KKBER   = s_cinfo-KKBER
                        KUNNR   = Sknkk-KUNNR
                        RASID   = RASID
             IMPORTING  SFAE1   = RF035-SFAE1
                        SFAE2   = RF035-SFAE2
                        SFAE3   = RF035-SFAE3
                        SFAE4   = RF035-SFAE4
                        SFAE5   = RF035-SFAE5
                        SFAEL   = RF035-SFAEL
             EXCEPTIONS NO_OPEN_ITEMS = 4.
        IF SY-SUBRC = 0.
    *--  RF035 -
          SKNKK-SFAE1 = SKNKK-SFAE1 + RF035-SFAE1.
          SKNKK-SFAE2 = SKNKK-SFAE2 + RF035-SFAE2.
          SKNKK-SFAE3 = SKNKK-SFAE3 + RF035-SFAE3.
          SKNKK-SFAE4 = SKNKK-SFAE4 + RF035-SFAE4.
          SKNKK-SFAE5 = SKNKK-SFAE5 + RF035-SFAE5.
          SKNKK-SFAE5 = SKNKK-SFAE5 + RF035-SFAE5.
          SKNKK-SFAEL = SKNKK-SFAEL + RF035-SFAEL.
        ENDIF.
      ENDLOOP.
    ENDFORM.                    " GET_AGING_BUCKETS
    *&      Form  header
    This Subroutine gets data for displaying title                     *
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