Encore CS4 crashes when transcoding
Hi,
I'm trying to get Encore to transcode all my videos (right click > transcode now). If I do them one at a time, it seems to work. However, if I attempt to add a bunch to the queue, I get an error that "transcode failed" or "can not create image buffer" or something like that. Then the whole program crashes. It doesn't just skip over the "bad" file, it stops. Kaput.
Am I missing something? Does this transcode queue actually work or should I expect to waste time doing them one by one?
thanks.
-karen
You need to be more specific about what sources you are actually using. Yes, transcoding is twitchy, but it varies greatly with different source types. Also, if you already previewed/ transcoded some project items, the cahce may be polluted. The common advise then is to manually empty the project cache and start out with a clean slate...
Mylenium
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Encore CS4 crashes when opening transcoded project
I have made previous dvds/blu-rays with these steps before, but I'm running into problems now, here is what I've done:
1. Create new encore blu-ray project.
2. Import everything and setup project.
3. Burn project to dvd image.
4. Burn project to blu-ray image.
The problem I'm having for my current project is after burning the dvd image, I decided to restart my computer before I made the blu-ray image, and now I can't open the project file. It says something like "getting transcoding settings", and I can see all the assets show up in the asset list, but then it crashes.
I was not aware of this before, but apparently encore uses C:\Documents and Settings\%USERPROFILE%\Application Data\Adobe\Common\Media Cache\ to hold temporary files. I changed this location under the media encoder properties to use my D: drive.
I noticed that for every time I tried to load the project again, it would create a new set of temporary files in this folder (which took up a lot of space). I use to think all the temporary files for the encore project were located in a folder within the directory of the encore project file, but I guess not.
Does anyone know anything I can try to get the encore project file to open????Probably this is due to something cleared out of my suggestions.
Temp files are the one I meant in the previous thread.
When I do some "folishness" I usually clear this files and, after the first time it has to rebuild, every re-opening of the project takes just a min. max.
The names of the folders sound like a DVD project and not a BR one as you've said.
Have you right clicked over the files and choosing the option "change asset" (eighth line), connect the file to the missed one?
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Ciao
Giorgio -
Adobe Encore CS4 crashes when starting
When I try to start Encore it fails to start and produces a crash report. It does not even get to the splash screen. Has any one ever had this issue?
Hello Bill,
I have looked at the event viewer and there is nothing in there that points to issues that could cause what appears to be a corrupt file/directory.
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Hi...
When a export the bluray project to image bluray disc, its works fine.
But, when i use popup menu, the exports crashs!!
Please, help me.
regards,
AndreJeff, thx for reply.
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Andre -
Encore CS4 crashes under Windows 7
Jeff – I hope this email method of getting a forum message up does work, as currently it’s impossible to sign in to the forums (just get an endless loop of flashing screens about signing in to the forums – great)
Anyway, I’m still trying to get CS2 up and running, and all I’m seeing is silly attempts by support and no progress since July.
My original case on this (#211070010) had the following action: 6th Aug I was sent a copy of CS4, which is useless as it can’t open my CS2 projects, which I reported. Then about 15th August I was asked if the CS2 fix I’d been sent had worked. Since I hadn’t been sent anything I said ‘no’ and the case was then closed!
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Encore DVD used to run fine before this stupid re-registering issue happened.
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I really don’t know why Adobe doesn’t just send us RegEdit instructions to turn on or off the bit that says ‘this program is registered’ and then we could all stop bothering you – it would be a much much simpler and cheaper fix for all of us, Adobe included, than all this farting around.
Don -
Guys the problem I already decided to freeze, but I have another problem, when I go to transcode some videos in encore cs4, it's transcode failed, someone help me? I'm using Encore CS3 to get to transcode.
You must provide step-by-step DETAILS of what you are doing, especially the files you are using and all of your project settings
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Why does photoshop cs4 crash when opening a file? (Mac OS 10.6.8)
Why does photoshop cs4 crash when opening a file? (Mac OS 10.6.8) I've rebuilt pref.'s and reinstalled Photoshop with no positive results. I can create a new file but cannot "place" anything because that crashes as well.
System and photoshop have most recent updates. The crash report is as follows:
Process:
Adobe Photoshop CS4 [3308]
Path:
/Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:
com.adobe.Photoshop
Version:
11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type:
PPC (Translated)
Parent Process: launchd [134]
Date/Time:
2012-02-07 12:53:14.731 -0500
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
163257 sec
Crashes Since Last Report:
7
Per-App Interval Since Last Report: 1049 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
8D3D81A8-3583-4ED4-80BA-B248EF483629
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000078
Crashed Thread: 0
Thread 0 Crashed:
0 ???
0x8aeb2bef 0 + 2330668015
Thread 1:
0 libSystem.B.dylib
0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib
0x80143267 mach_msg + 68
2 com.adobe.Photoshop
0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib
0x80170259 _pthread_start + 345
4 libSystem.B.dylib
0x801700de thread_start + 34
Thread 2:
0 com.adobe.Photoshop
0xb815acc0 spin_lock_wrapper + 90152
1 com.adobe.Photoshop
0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 3:
0 com.adobe.Photoshop
0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop
0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 4:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 5:
0 com.adobe.Photoshop
0xb815a8c8 spin_lock_wrapper + 89136
1 com.adobe.Photoshop
0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8ad06566 0 + 2328913254
Thread 6:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 7:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8baa52ce 0 + 2343195342
Thread 8:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 9:
0 com.adobe.Photoshop
0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop
0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop
0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
4 ???
0x8aad1186 0 + 2326598022
Thread 10:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 11:
0 com.adobe.Photoshop
0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop
0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 12:
0 com.adobe.Photoshop
0xb815a8c8 spin_lock_wrapper + 89136
1 com.adobe.Photoshop
0xb8177c07 CallPPCFunctionAtAddressInt + 89487
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8b7b2aca 0 + 2340104906
Thread 13:
0 com.adobe.Photoshop
0xb815a93a spin_lock_wrapper + 89250
1 com.adobe.Photoshop
0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8bae895e 0 + 2343471454
Thread 14:
0 com.adobe.Photoshop
0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop
0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop
0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
4 ???
0x8af75bb6 0 + 2331466678
Thread 15:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 16:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000078 ebx: 0xb81454d2 ecx: 0x00000078 edx: 0x00000000
edi: 0xb81f8714 esi: 0xb81f86f0 ebp: 0x8a028d80 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010206 eip: 0x8aeb2bef cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000078
Binary Images:
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Translated Code Information:
objc[3308]: garbage collection is ON
Rosetta Version: 22.27
Args:
/Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 -psn_0_1683867
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb03a6d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
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r02: 0x00000000
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r14: 0x00000000
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r17: 0x00000000
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r20: 0x00000000
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r22: 0xa0344700
r23: 0xa0344708
r24: 0x00000658
r25: 0x039443a5
r26: 0xa0344398
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d3575
r30: 0xa03446e0
r31: 0x91c399b4
Thread 1: (0xb0428e30, 0xb815a93a)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
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PPC Thread State
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srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91b526e8
ctr: 0x91ab5610
r00: 0xffffffd9
r01: 0xf068c8b0
r02: 0x00000001
r03: 0x00004d03
r04: 0x00004b03
r05: 0x0000003c
r06: 0x00000000
r07: 0x00000000
r08: 0x00000200
r09: 0x00000001
r10: 0xf068ce88
r11: 0xa033e6a0
r12: 0x91ab5610
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x93df01cc
r19: 0x93df01d0
r20: 0xa03456d0
r21: 0x93df01d4
r22: 0x00000000
r23: 0x00000000
r24: 0x0000003c
r25: 0x00000001
r26: 0xa034571c
r27: 0xf068ce88
r28: 0xa07804ac
r29: 0x00000000
r30: 0xa07804e0
r31: 0x91b52340
Thread 2: (0xb04aa84c, 0xb815aa8b)
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
0x93d7d4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91ab5cc4
ctr: 0x91ab5590
r00: 0xffffffe1
r01: 0xf0407df0
r02: 0xa0349090
r03: 0x1b11aa00
r04: 0x00000002
r05: 0x00000000
r06: 0x00000054
r07: 0x0000a007
r08: 0x00000000
r09: 0x00000000
r10: 0x1b800000
r11: 0xa033e194
r12: 0x91ab5590
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x1b11aa00
r23: 0x00000000
r24: 0x00000054
r25: 0x0000a007
r26: 0x00000000
r27: 0x00000000
r28: 0x00000002
r29: 0x00000002
r30: 0x00000000
r31: 0x93d7d444
Thread 3: (0xb0630e48, 0xb815a8c8)
0xf060bd28: No symbol
0x2985e12c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::sleep(unsigned int) + 144
0x2985e234: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::wait(unsigned int) + 56
0x2984c818: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::BridgeTalkThread::run() + 436
0x2985e5d4: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::go(void*) + 316
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91ad74bc
ctr: 0x91ab5700
r00: 0xffffffa6
r01: 0xf060bcb0
r02: 0x00000653
r03: 0x00000653
r04: 0x7ee178d6
r05: 0x00000000
r06: 0x00000001
r07: 0x00000000
r08: 0x91c4e264
r09: 0x00000000
r10: 0x00000000
r11: 0xa033e048
r12: 0x91ab5700
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0xa0347348
r24: 0x00000000
r25: 0xf060bd70
r26: 0xa0347348
r27: 0xa034ae34
r28: 0x00000653
r29: 0x00000653
r30: 0x7ee178d6
r31: 0x91ad7348
Thread 4: (0xb0823d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf080fdc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9ab1e7
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab1e7
r09: 0x00000000
r10: 0x3b9ab1e7
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0x9b305b23
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d31e7
r30: 0xa03447a0
r31: 0x91c399b4
Thread 5: (0xb019ed74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0182dc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9aad92
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9aad92
r09: 0x00000000
r10: 0x3b9aad92
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0xa07eddef
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d2d92
r30: 0xa03447a0
r31: 0x91c399b4
Thread 6: (0xb0324e34, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0305dc0
r02: 0x00000000
r03: 0x00002403
r04: 0x00000040
r05: 0x3b9ac01a
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ac01a
r09: 0x00000000
r10: 0x3b9ac01a
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034470c
r22: 0xa0344700
r23: 0xa0344708
r24: 0x0000065b
r25: 0x658760c9
r26: 0xa0344398
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d401a
r30: 0xa03446e0
r31: 0x91c399b4
Thread 7: (0xb05aed44, 0xb815ad03)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x93d7f830: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnCondition + 136
0x93d7f960: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 204
0x93d3c498: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnQueue + 280
0x02caca8c: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : + 187020
0x02cac410: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : + 185360
0x93d3d988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91b52810
ctr: 0x91b9fdf4
r00: 0x0000014e
r01: 0xf0509b90
r02: 0xf0509bdc
r03: 0x00004a03
r04: 0x00004c03
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x00000000
r09: 0x00000000
r10: 0x91acd694
r11: 0xa033e1b0
r12: 0x91b9fdf4
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0xf0509d38
r21: 0xf0509d48
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0xa034571c
r27: 0x00000000
r28: 0xa077cd0c
r29: 0x1b2ebe00
r30: 0x279044e8
r31: 0x91b52340
Thread 8: (0xb07a1d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf078edc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9aaf91
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9aaf91
r09: 0x00000000
r10: 0x3b9aaf91
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0x9d7e10d6
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d2f91
r30: 0xa03447a0
r31: 0x91c399b4
Thread 9: (0xb0220e38, 0xb815a8c8)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x0acf7f58: No symbol
0x0acf2b70: No symbol
0x0acf7ffc: No symbol
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91b526fc
ctr: 0x91ab55f0
r00: 0xffffffdb
r01: 0xf0203d20
r02: 0x00000001
r03: 0x00004903
r04: 0x00004703
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x00002528
r09: 0x00000001
r10: 0xa0353c88
r11: 0xa033e69c
r12: 0x91ab55f0
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0xa034571c
r27: 0x00000000
r28: 0x05a5e1d0
r29: 0x00000000
r30: 0x05a5de80
r31: 0x91b52340
Thread 10: (0xb052cd74, 0xb815a8ff)
0x93d3ca3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x2672da8c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : + 215692
0x93d3d988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x93d3ca80
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0488da0
r02: 0x1c5ae670
r03: 0x0000a307
r04: 0x7fffffff
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x000007c0
r09: 0x4d555458
r10: 0x00000040
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0x2674da30
r27: 0x2674da30
r28: 0x2674da30
r29: 0x7fffffff
r30: 0x00000000
r31: 0x93d3ca20
Thread 11: (0xb02a2d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0284dc0
r02: 0x00000000
r03: 0x00002603
r04: 0x00000040
r05: 0x3b9ab59e
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab59e
r09: 0x00000000
r10: 0x3b9ab59e
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034478c
r22: 0xa0344780
r23: 0xa0344788
r24: 0x00000658
r25: 0x0376bd45
r26: 0xa0344490
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d359e
r30: 0xa0344760
r31: 0x91c399b4
Thread 12: Crashed (0xb7fffacc, 0x8aeb2bef)
0x989612f8: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : __NSNavCustomControl + 756
0x95ab9f18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices : _NavCustomControl + 80
0x00085774: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 542580
0x008470cc: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8675532
0x00084220: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 537120
0x0084d6b8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8701624
0x000a8410: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 685072
0x0014ab9c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1350556
0x0013b93c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1288508
0x0013ba80: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1288832
0x0007eef8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 515832
0x0007f110: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 516368
0x008440ac: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8663212
0x00083b90: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 535440
0x0084b19c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8692124
0x00082ab8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 531128
0x0007e524: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 513316
0x00083304: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 533252
0x000a6a64: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 678500
0x0007f1d4: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 516564
0x00081ff4: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 528372
0x00082278: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 529016
0x00844050: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8663120
0x0007f57c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 517500
0x002c1de8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2887144
0x002c2220: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2888224
0x0000349c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 9372
0x000031a0: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8608
0xa8f7ffbf: No symbol
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x98961308
ctr: 0x901db144
r00: 0x989612f8
r01: 0xbfffdd90
r02: 0x00000000
r03: 0x00000078
r04: 0x99552320
r05: 0xa0eac6b0
r06: 0x2a400000
r07: 0x00000000
r08: 0x2a3a8160
r09: 0x989612d8
r10: 0x974c40e0
r11: 0x66ab2320
r12: 0x901db144
r13: 0x00524fe4
r14: 0x00521eb4
r15: 0x00000000
r16: 0xa001cb08
r17: 0xa001c8a8
r18: 0x2a396e80
r19: 0x00520594
r20: 0xbffff0fc
r21: 0x00000014
r22: 0x0af01900
r23: 0xbfffe8a8
r24: 0x01e20000
r25: 0x277d3c10
r26: 0xbfffe3d8
r27: 0x00000008
r28: 0x00000078
r29: 0x99552320
r30: 0xbfffe408
r31: 0x9896100c
Thread 13: (0xb009ad38, 0xb815acc0)
0x91c384b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x91c37e9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x91c3802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91c38168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c38480
ctr: 0x91af92d8
r00: 0x0000016b
r01: 0xf0080bb0
r02: 0x00000000
r03: 0x00000004
r04: 0x00000000
r05: 0x00000000
r06: 0xf0080d0c
r07: 0x00000001
r08: 0xf0080d28
r09: 0x00000000
r10: 0x0000000f
r11: 0xa033d530
r12: 0x91af92d8
r13: 0x10624dd3
r14: 0x91c87b04
r15: 0xf0080c0c
r16: 0xf0080c8c
r17: 0xa03583dc
r18: 0xf0080d28
r19: 0xa0352588
r20: 0xa0353588
r21: 0xf0080d0c
r22: 0xa0352508
r23: 0xa0352488
r24: 0xa03583dc
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r26: 0xa034462c
r27: 0x00000000
r28: 0xa0344604
r29: 0xa034433c
r30: 0xf0080d28
r31: 0x91c383dc
Thread 14: (0xb011cd44, 0xb815ad03)
0x91ad761c: /usr/lib/libSystem.B.dylib : _nanosleep$UNIX2003 + 80
0x91abba88: /usr/lib/libSystem.B.dylib : _usleep$UNIX2003 + 72
0x97c1e7d4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::WaitToBeSynced(bool) + 204
0x97c29400: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::StSynchronize::StSynchronize(TNodePtr const&, unsigned long) + 172
0x97c3b968: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetNodeFromPathName(TUString const&, TNodePtr&) + 68
0x97c31e78: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::FindUserFolder(unsigned long, bool, TNodePtr&) + 216
0x97c31fe4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SetSpecialNodeFromOStype(unsigned long) + 176
0x97c3221c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SetSpecialNode(unsigned long, TNodePtr&) + 340
0x97c3254c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetSpecialNodeWithStatus(unsigned long, OpaqueNodeRequest* const&, unsigned long, TNodePtr&) + 584
0x97c3294c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetSpecialNode(unsigned long, OpaqueNodeRequest* const&, unsigned long) + 48
0x97c42c80: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::IsDesktop() const + 104
0x97c37dd0: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::ResolveSharedFileListAliasIfNeeded() + 704
0x97c38c4c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SynchronizeChildren(unsigned long, TNodeEventPtrSet&) + 3368
0x97c39034: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleSync(unsigned long) + 732
0x97c39194: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleSync(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 60
0x97c3f210: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 1028
0x97c78e48: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : ___PostNodeTaskRequest_block_invoke_2 + 100
0x91c35ea0: /usr/lib/libSystem.B.dylib : __dispatch_call_block_and_release + 32
0x91c37b98: /usr/lib/libSystem.B.dylib : __dispatch_queue_drain + 356
0x91c37dbc: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 84
0x91c3802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91c38168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91ad7694 -
help: photoshop cs4 crashes when i drag a layer under or over another layer/try to change layer order
this problem orcurred suddenly after having used the programm for years.
i tried to reinstall cs4 and install all available updates, but it di not help...
please help ! thanksWhat is the exact version and what’s your OS?
What does the crash report state?
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.) -
Illustrator CS4 Crashes when Printing.
My Illustrator CS4 Crashes when I try to print.... Can Anybody Print with 10.7 and Illustrator CS4 ?
I had a similar problem. Just installed 10.7.2 and found i couldnt print using my old verison of CS3. So i went to the Adobe page and found the following solution (copied straight from the site).
Issue
Printing from InDesign CS3 or CS4, or Illustrator CS3 or CS4 on Apple OS 10.7 (code named Lion) results in the Adobe application crashing. Acrobat 8.x is also installed, or was installed on the system previously.
Solution
The following workaround can be applied to get these older versions of Illustrator and InDesign to print on this newer operating system. Remove the following files and back them up:
[Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj
Additional information
Creative Suite 3.x and 4.x applications were not designed to function under this newer version of the Mac OS, so some issues can affect them. Upgrading to the latest versions of these applications ensures that you achieve maximum compatibility with the new OS.
Link: http://kb2.adobe.com/cps/912/cpsid_91254.html -
Illustrator CS4 crashes when using save drop down menu on MacBook Pro Yosemite
Illustrator CS4 crashes when using save drop down menu on MacBook Pro Yosemite. Just purchased a new laptop and it has Yosemite installed.
Hi Parisian tiger
What happens when you try to open any file from the same location where you are saving the file using Save As command ?
Will it be possible to join a connect session with me ?
Please do let me know about your time availability ?
Thanks & Regards,
Raghuveer Singh
[email protected]
Time Zone: +5:30 GMT (IST) -
Using Illustrator CS4 (can't upgrade because the office I am contracted with will not upgrade) on a Mac running Mavericks 10.9.5 (just upgraded from 10.6). CS4 crashes when I send to print (I've been saving as a PDF and printing that). Also, the pen tool loses the ability to keep the attributes of a multi-stroked line.
Thanks, Larry. I should have remembered the "…Basic Appearance…" thingy. I've tutored enough people in Illustrator—it just never occurred to me. As for the printer, I'll give that a shot. I'll fumble my way around in that; not sure exactly how to go about doing it, but I'm game. Thank you for your help. — Jim
-
Adobe Encore CS6 crashes when using dynamic link
I'm trying to use encore for the first time to create a wedding DVD. I'm trying to use the dynamic link feature from premiere pro but whenever I use it (I've tried intiating it from both premiere and encore) it crashes. When starting it from premiere it crashes right away but using it from encore it crashes when I want to create a new timeline from the sequence. Is there a way to stop this from happening? Also I don't really want to have to render the premiere pro file since it's quite large but if I have to I will. Thank you
I filmed it from a HD camera.
I tried to dynamic link a much shorter clip but yet the same thing happened from both programs. I even tried to make a timeline from in Encore with nothing in it and it crashed.
EDIT: I redownloaded premiere pro with encore and it seems to work now. Thank you for all your help though. Much appreciated.
Message was edited by: Nery21 -
Illustrator CS4 crashes when I attempt to print with Mountain Lion 10.8.2
Illustrator CS4 crashes when I attempt to print with Mountain Lion 10.8.2.
Two questions:
1. Does any one else have this problem?
2. My version of Illustrator is 14.0.0. Is there a later version?
Jim2. My version of Illustrator is 14.0.0. Is there a later version?
Nope, there were no update for Illustrator 14.
however yes if I have got it right then the Kb link should help you.
http://helpx.adobe.com/x-productkb/multi/crash-printing-illustrator-indesign-cs3.html -
CS4 Crashes when copying effects
Every once in a while, AE CS4 crashes when I attempt to copy one or more effects from a composition. It's unpredictable, it works fine 10-20 times, then crashes. It happens whether I use the keyboard shortcut or the edit menu. It's happened 15 times in the last few days (I'm color grading a feature film), and despite my best efforts, I've found no solution to this rather annoying problem. Fortunately I haven't lost any progress, as it successfully saves during crash, but the long time it takes to reopen the project is seriously slowing down my work, and I have a deadline approaching fast.
CS4 Master Collection
Windows 7 Home Edition x64
12GB ram
Core i7 980x Extreme
An error message appears, I think it usually says something about ae.blitpipe being the last thing sent. I've tried it in numerous compatibility modes, some seem to work better than others, but they all eventually crash.
Let me know what additional information you need to help me work through this problem, it's making my job very frustrating.The usual combination is:
Halsubalance (Pixel Bender)
HDR Highlight Compression
Linear_Vignette (Pixel Bender)
Curves
Hue/Saturation
However the crash has also happened when copying just one or a subset of these filters.
Color space: 16bpc, HDTV (Rec.709)
I've considered the Animation Preset route, but with the number of scenes/shots in the project and the frequent changes I have to make, it seems like it would quickly become very unwieldy. I may go that route regardless if there is no other option, but I would really like to fix the copy/paste situation. -
Encore CS3 Freezes when Transcoding
I opened an older DVD menu that was made in Encore CS2. I made some changes to it cleaned up orphan timeline and dead links and added audio to menu. When I tried to export it to DVD it freezes when transcoding and locks my work station. I've done this several times on CS2 but this is the first time I have done this in CS3 and I get this problem. I tried transcoding seperately and my PC still freezes. The encore preview menue is great. Does the program only transcode AVI or does it do AVI and MP3. I really dont understand fully what it does when transcoding because either it didn't do this in CS2 or it did but it was flawless so I paid it know attention. Any assistance would be great.
Charles Mosley
[email protected]Problem Specification: Encore CS3 Freezes when Transcoding
1) I copy the txt of this guy coz my problem is more or less alike and he uses the proper technical words to explain the problem. But i'm glad you take time to read every mails.
2)I've got a Dual core 3.7GHz, 2G RAM Dual Channel, graphics card Nvidia6600TD 128VRAM & 250G HDD,
3)Problems...
- I edit a sequence duration 2Hr04min in Avid Express Pro HD 5.6.3 and Export it in Quicktime ref. I work wid Encore 2.0
- I use Procoder3 to creat both .m2p & .m2v authoring files. Here i got 2 files of aprox 4.5G each making it around 9G & 8G
- Using the .m2p files After creating the menue etc, i put it to burn but transcoding process freezes at 1/4 of the process. i try transcoding while file still in the project tab but it freezes at 1/4 again.
- Using the .m2v file the problem occur as with the .m2p files...
- I tried directly with the quicktime ref. Here it can't even trancode the Ref file!!! I tried transcoding it while still in the project but this option is DISABLED from the right-click menu.
- I created a new project an started anew for each of the 3 options but same problem.
What to do?
My RAM is perfectly ok, where lies the prob?
I've been trying to find out the prob since 10Days!! I should have submit this job monday last...
Plz Help...
Thx in advance Bill.
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