Encore CS4 Issues - No Audio & 4:3 Letterbox Colored Artifact

Vista 64 Ultimate, Quad 6600.
I have exported SD 16x9 video from Premiere using the preset with the exception of sliding the quality to 5. It is using Dolby as well. The MPEG-DVD video looks and sounds great in WMPlayer. In Encore, I have set the Max bit-rate to 7 instead of 8, as everyone says to be compatible with all DVD players you should do this. I use a 16x9 project in Encore as to allow full screen on 16x9 tvs and then letterbox on 4:3s. First of all, no audio whatsoever. Second, on the 4:3 screen, there are colored horizontal noise lines skipping in and out of the bottom of the video. On a 16x9 screen tv, there is what appears to be slight interlacing, definetly not crisp video. Encore DID re-transcode...possibly this caused the issues? Note there is no audio in the monitor timeline in Encore before burning either. In CS3 it was always said that you should export AVI and then use encore to transcode. Is this carying over? Please, any other suggestions on the problems listed are appreciated.

If you source .mpg file in En is muxed (audio and video together in one file) and Encore re-transcodes the video, then the audio will be processed as well.
Export from Pr as separate elementary video and audio streams, then add those to the timeline in En.
Finally, and most importantly, if En is re-transcoding your MPEG2 DVD footage from Pr, then you have done something wrong during the Pr export.

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OMF CS4 issue - Seperate audio tracks output as identical files on Pro Tools import

OMF issue - seperate audio tracks outputs as identical files
I am having some serious trouble when trying to export an OMF from a p2 DVCPROHD 720p50 project in CS4, and importing it in Pro Tools. The project is complex with over 12 hours of HD-footage and many sequences and titles.
When exporting an OMF from a thirty minute sequence to work with the audio in Pro Tools, all four tracks turn out identically in Pro Tools on import. However, the tracks are different in the Premiere Pro CS4 timeline.
We have tried both encapsulated and separate audio, we have tried importing the timeline/sequence into a new premiere project and exporting an OMF from the new project with no success. However, when we started a new project and simply imported one of our p2-files, and exported an omf, it worked fine, with 4 different audio tracks in Pro Tools.
We also tried exporting 4 different OMF-files (one for each track), while having deleted all the other tracks. This remarkably also resulted in four identical tracks in Pro Tools!
The OMF does not exceed the 2GB limitation.
Can anyone help us? Have a project due on Monday, and need to start working on the audio ASAP.
FMP10SH

The "Source Channel Mapping - Default Track Format:" is set to "Use File". We recorded with a Panasonic HPX301 camera, which has three XLR-inputs, and we used all of them. So two of the tracks are identical recordings (from one of the XLR-inputs), while the two remaining are different, so in total there are three different tracks of oudio, all mono.
When we put a p2-file into a sequence it has four tracks of audio linked to it, with the corresponding sound. So everything seems to be in order in Premiere, but for some reason they end up being four identical tracks in Pro Tools. As mentioned we tried making a new project with the same settings as in the project we are currently working, and we imported a single p2 clip. We exported a sequence with this clip as an omf with all the same settings, and this time it worked. The four tracks were different in Pro Tools when the OMF was imported. So it seems that the complexity of our project, or some setting that we are not aware of but have been altered by a mistake has made this project impossible to export correctly as an omf.
But if there are any solutions to this we would be deeply grateful!
thnx

Encore CS4 & 24 bit audio for Bluray?

Hey all,
Working on authoring my first bluray of a concert we shot in HD and recorded the audio in 24 bit / 48khz. I can't seem to find an option in the Encore settings that address the 24 bit output option. It seems that you can switch between Dolby Digital or PCM. PCM defaults to 16bit... and Dolby only allows up to 448kbps.
Is is possible to create a bluray out of encore with 24bit audio?
Thank you,
Harry

Harry,
I cannot address your question directly, but there are several posts to this forum on 24-bit Audio. Neil Wilkes has addressed those. I'd do a search of this forum for "24-bit audio," and then filter on People, choosing Neil Wilkes.
Good luck,
Hunt

Audio scrubbing in Encore CS4?

It would be very helpful to have audio scrubbing, as I am trying to adjust subtle timing issues for subtitles. Is there any way to get audio scrubbing in Encore CS4?

Thank you for your comment and for the link. I eventually figured out
exactly the "work around" that you suggest, and it gets the job done, but as
you say, audio scrub would be the ideal feature for what I am doing. Thanks
again.
Dr. Karl
From: "the_wine_snob" <[email protected]>
To: "Karl Lehman" <[email protected]>
Sent: Wednesday, September 02, 2009 4:32 PM
Subject: Audio scrubbing in Encore CS4?
There is no scrubbing of Audio, that I know of. The closest would be to
horizontally expand the Timeline and use a drag-back, Spacebar (to Play), on
that Timeline.
At first, I could not see the use for this feature, but kept re-reading your
comment on Subtitles and all of a sudden it hit me. Sounds like a useful
feature for how you intend to use it.
Here is the https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
link.
Good luck,
Hunt

Encore CS4 is transcoding compliant Blu-Ray audio assets when set to 'Do not transcode'

Hi there,
I have a Blu-Ray concert video project consisting of 3-menus, 4-sequentially linked timelines (intro-1, intro-2, main concert timeline, and credits).
All audio assets consist of 96k/24-bit WAV files from the same professionally rendered mastered audio source.
Here's the issue:
When importing my 96k/24-bit audio assets in Encore CS4, they all show as Blu-Ray compliant and maintain the 'Do not transcode' property in the assets menu.
However, after rendering the project to Blu-Ray I immediately noticed that the main concert timeline (2-hrs 10-min) had been transcoded down to 48k/16-bit while the other smaller intro/credits timelines had rendered correctly and were playing back at the desired 96k.24-bit rate.
In order to eliminate possible issues with the main timeline's audio file source, I created a smaller main timeline (35-min) using the exact same audio source files and lo & behold - the main timeline was not down-transcoded and is playing back at the desired 96k/24-bit rate.
I'm wondering if there is a non-documented limitation in rendering audio files over a certain size as my main timeline is made up of 2-total WAV files of 2.2Gb each.
I have the ability to import a single AIFF file at 4.4GB for the main timeline - but for some reason CS4 does not recognize AIFF files as Blu-Ray compliant and will show the transcode setting as 'Automatic'.
Imported AIFF files always showed as 'Do not transcode' in the Blu-Ray assets menu in Encore CS3 (even though there is a documented bug which prevents rendering AIFF audio to Blu-Ray and I would have to convert to WAV files and re-import anyway in CS3).
My next step is to try splitting the main timeline into shorter chunks, but this is not the direction I want to go in.
Any help would be greatly appreciated!
-Cheers

Ok, solved my own problem - solution below for those with similar issues.
1. My audio timelines exported from Final Cut Pro as AIFF are actually 'AIFC' which is technically not Blu-Ray compliant, thus Encore will need to transcode. Unfortunately - Encore has no quality preset settings for dealing with PCM audio transcodes higher than 48k/16-bit (why not?). Encore CS4 will happily pass 96k/24-bit through to a Blu-Ray build without transcoding if the supplied file is true AIFF (not-AIFC) and/or similarly compliant WAV files.
2. My main Encore timeline consisted of 2-WAV files at 2.2Gb each placed in a single Encore timeline due to the total audio being over 4GB thus requiring me to split the source audio files in half in order to stay under the 4GB limit for WAV files, and also because I had to export the FCP audio timeline using Compressor in order to generate Blu-Ray compliant audio files (non-AIFC). Also - (possible bug?) if Encore has 2-separate audio files in the same timeline it will transcode the audio to the current project's default audio settings (48k/16-bit in my case) - even though the assets are showing as 'Do not transcode' in the asset menu for Blu-Ray. It clearly states in the Encore CS4 manual that imported WAV files at 96k/24-bit will not be transcoded - but it appears in this case when 2-audio files are placed in the same timeline that it will transcode with no warning - bothersome to say the least.
I suppose the alternative is to work with a lossless audio format which supports files larger than 4GB - which would only require a single audio file for a single Encore timeline, but other than DTS Master Audio (not available on this project) I'm not sure what audio format would work in Encore to support 96k/24-bit audio files larger than 4GB.
If anyone knows - drop some knowledge!
-Cheers

Encore CS4 Button & Loop Issues

I am building a DVD in Encore CS4 and have two issues. The DVD consists of a main menu with one button linked to the main timeline (3 min 45 sec) and a video(1 min 2 sec 21 frames) linked for the menu to have motion along with an audio clip with the same run time. The video and audio were exported from Encore CS4 as MPEG2-DVD.The loop point is set to 9 sec 11 frames and is set to forever.
Issue 1- When I try to preview the project in Encore before burning it starts as it should but stops at the loop point (9 sec 11 frames into it) and plays from the beginning. When I burn the DVD the loop works properly but I can not see it in the preview prior to burning. I wasted a couple of discs lining up the loop point due to no preview. I should also note that
Issue 2- When the DVD is burned and played it loads the menu which plays as it should. At the 9 second mark a button appears signifying the loop point which when selected begins the actual video, as it should. After the video finishes and it loops back to the 9 second mark the button vanishes. The only way to navigate at this point is to hit the top menu button which starts it from scratch.
I went back to a test burn I made and the button remained continuously after looping. What could I have hit that is now making the button vanish? And what can I do to get a full preview before going to build?
Thanks for any thoughts.
Cole

1 is a problem. Encore's preview capabilities have never been flawless. Use rewritable disks to avoid coasters.
2 is new, but I can't think of anythjing off hand to explain it.

Premiere and Encore CS4 crashes and issues on Toshiba Laptop

I have a Toshiba Qosmino Laptop, 4 GB ram, Windows XP Sev pac 3, Nvida Gforce 7300 video. new 7500 RPM Hard drive
The two programs that crash all the time are Premiere and Encore CS4
Premiere will start some times and sometimes not. I've tried a new projects, importing a CS3 project seems to make no difference. Takes approx 2-3 minuites to load. Click on a imported video clip or timeline and crash.
Encore crashes "EVERYTIME"... tried to import from Premiere into Encore.. when the timeline is clicked in Encore it crashes everytime. Tried a new project in Encore same problem. Started Encore alone and same problem... first click and crash.
I'm not getting a blue screen just the Adobe crash report screen asking me to send a report... have done that many times.
Things that I have tried:
Had CS3 (BTY it ran fine)
Uninstalled CS3 and uninstalled CS4. Reinstalled CS4 same problems.
Defrag hard drive....
Reinstall CS4
Updated video drivers to latest version
Reloaded older video drivers
Did MSCONFIG and stropped all unneeded processes
All the rest of the CS4 programs open and run fine.
Any help is appreciated!!

Sounds like a problematic video driver or codec issue. You need to update all your drivers and try again. Also get rid of any unnecessary codecs. Try opening files in various formats and see if the same happens. Also you should search the KnowledgeBase, it contains a lot of information about this kind of problem.
If all fails, call Adobe Tech Support...

DVD Audio not synching in Encore CS4

Problem: I'm creating NTSC dvd in Encore CS4 and audio starts out fine but begins "skipping" around after about 2 minutes. Project looks and sounds fine in PPCS4. The project is 3hrs and 40 min. long. I'm using Verbatim DVD-R's and have been using them for over 2 yrs. - Windows platform. Write speed is 18x. There are no transitions or edits at the point at where audio starts "skipping" or "jumping" and the video shows a man speaking in front of an audience and continues showing him, then all of a sudden the audio skips.
Any help would be appreciated.

The 2-DVD set is probably a good idea. I have been faced with similar. I have one client whose player will NOT play any burned DL discs. For him, I need to break things down to multiple disc sets.
Even with limited motion Assets, I try to limit DVD-5's to 120 mins. of Duration. If I go much over that (just a rule of thumb, based on my tests of quality), I'm reaching for the DVD-9's, or looking to find logical disc breaks in PrPro.
Good luck,
Hunt

Encore CS4 and NVIDIA issues (known?)

Hi
Have a look at these screenshots (corrupt graphics as bars in the middle of picture):
http://www.geohei.lu/downloads/temp/Encore_gfx1_bug.jpg
http://www.geohei.lu/downloads/temp/Encore_gfx2_bug.jpg
I have a NVIDIA GeForce 7950 GX2 graphics card with latest drivers (196.21) installed. When using Adobe Encore CS4, I have these Encore parts breaking through other windows, i.d. if Encore is in background and working, parts of the Encore progress bar, which runs behind other windows, builds up on top of other application's windows.
I have quite a lot of software installed on that machione but no software ever does this effect.
I tried to change all possible settings (there are 14 settings to tweak in 3D settings) withing the NVIDIA drivers, but no joy. Same effect.
Is this an Encore issue (so I can give up) or an NVIDIA problem (shall I try older drivers?)?
Is there a workaround?
This is a mess like it is now ...
Thanks,

There's a 196.34, it's a beta and works nice in my GeForce 295 (I know it's bit newer)
I think you probably had to keep tight your 2008 october dated driver due to the age of your videocard, usually new drivers are mainly for new cards, do not have any sensitive effect with old one, but, who never knows................... you could try.
In Italy we say "have you done 30?, then you can do 31"
Ciao
Giorgio

Encore CS4 Adjusting Audio for Slide Show

Greetings, I have Encore CS4. I am doing a slide show presentation and have imported an audio file into the slide show as well as set the slides to play within the audio time frame. My questions is...the audio file is too loud, how can I reduce the final output volume of the audio file? The file is a wave format. Thank you Jean [email protected]

Jean,
About the only thing that would help, would be for Adobe to offer a link to Audition, or SoundBooth, like the "Edit in Photoshop," from the Menu Editing Panel. That might make a good "Feature Request." Obviously, it would need to link to another program, as Encore is just an authoring program, and I would not like to see a bunch of NLE/Audio "features" added to it. However, the ability to link to an appropriate program could help. I do not have CS4, but with the tighter integration with Premiere, this linking might already exist.
I find myself in your situation all too often, if I bring in an Audio Asset, without first adjusting it. There is always that DUH! moment, when I first play the DVD RW and my speakers "walk" across the room.
Hunt

Encore CS4 suddenly crashing on startup

I have been using Adobe Production Premium CS4 for several months now with mostly no problems... crash here and there but nothing major. While using Encore to author a Blu-Ray disc, the software crashed when I transitioned from Photoshop back to Encore. I was editing a menu in Photoshop like I have done millions of times before, with minimal crashes. I shutdown and walked away for the day. When I came back the next day and started Encore it immediately gave me a crash report screen, and has given me a crash report screen every time since, it does not even make it to the splash screen. I have tried the OpenGL solution, no good. Tried the Version Cue startup solution, no good. Latest video drivers, audio drivers, etc, etc. Tried the user settings folder removal solution, no good. Even tried re-installing the entire suite, no good.
This makes no sense to me. I have successfully used Encore CS4 to master close to 20 DVDs since the release. There were no changes to the system from one day to the next. Any ideas?
CPU Specs:
OS: Windows XP SP3
CPU: Dual Processors - Intel Xeon 3.2 GHz
GPU: Nvidia Quadro FX 3400/4400 256 Mb
RAM: 2 GB DDR
Sound: Creative Audigy

Did this by any chance start to happen after updating via the Adobe Updater to 4.0.1? This can - and does unless turned firmly off in preferences - run in the background.
There have been issues with the updated version not playing nice with certain NVidia cards.

Encore CS4 Start-Up Problem

Hi,
When I try to open Encore CS4, either by creating a brand new project, or by using dynamic linking to bring in a short sequence from Primiere Pro, I get about 80% through the progress bar labeled "preparing transcoder settings" when I get the following error messasge, and the application crashes:
Adobe Encore Debug Event
Adobe Encore has encountered an error:
[..\..\src\AMEPresetProber.cpp - 258]
As best I can make out from the crash report, Encore is trying to run dvacore.dll when the crash occurs, although I'm not absolutely positive about this (I'm basing this on the program counter address where the exception_breakpoint occurs ; this address fell within the range populated by dvacore.dll if I am reading the crash file properly).
I'm assuming the error message is telling me that a routine in the C++ source file AMEPresetProber.cpp was running at the time of failure. I'm further assuming from the name of the file that Encore was looking through a list of Adobe Media Encoder presets when the problem occurred. But of course, without access to the source code, there is no way to see what the program was doing, or what error code 258 means.
If anyone has seen this problem, and has a suggestion on how to fix it, I would appreciate your input.
As an FYI, I did carefully read a long thread about Encore CS4 crashes, and tried several of the fixes there -- Updating my nvidia card drivers, installing the "roxio" px patch, updating QuickTime, and erasing Encore's preference files. I also checked Adobe's web site to see if there were any updates for Encore CS4 (I am running 4.0.1.048), but when I tried installing the only update available, I was told that it was older than the version I currently had loaded. At this point, short of reloading the entire CS4 suite, I'm out of ideas of what to try next.
I'm also wondering if there is something I could change with Media Encoder's settings that might help, since the problem seems to occur when Encore is looking over AME's presets.
Thanks in advance for your input.
-PTCruiser105
P.S. I'm running Vista Ultimate, service pack 2 on a dual-core 2.4G 6600 machine with 3GB of RAM.

Hi Stan,
Thanks for responding.
Truth be told, I got so focused on the Encore problem, it didn't occur to me to see whether Media Encoder was still functioning properly on my machine.
At any rate, I did byte the bullet, and re-install Encore, and the problem in question went away. Interestingly enough, when you opt to re-install Encore, CS4 automatically re-installs Media Encoder as well, so I guess the two programs are pretty tightly joined at the hip. Not surprising, perhaps, since I suspect that Encore is in some ways just a special case of Media Encoder, at least as far as the transcoding is concerned.
Of course, once I got Encore up and running, I tried to bring over a very, very small sequence from Premiere Pro and build it, and Encore crashed again (In PproHeadless.exe call to ImageRender.dll). Frustrating, since as a newbie all I'm trying to do is understand how the sequence settings I'm using in Premiere translate into final DVD output. The project I am working on involves a mixture of still images and short video clips culled from many sources in many formats, and my first renders in Premiere yielded lots of letterboxing (I'm learning the hard way about pixel aspect ratios and the like). As such, I figured before I built too many sequeneces, I should find a set of settings and work procedures that yield good results.
I used dynamic linking to bring over my sequence from Premiere, and I'm thinking that perhaps having both Encore and Premiere open at the same time requires too many resources on my limited system. Time to go figure out other options for moving sequences from Premiere over to Encore to see if that is in fact the issue.
-PtCruiser105

Encore Cs4 blu_ray authoring

Hello all I would like to share with all good people around my experience with Encore cs4. So far had to dig around and follow some hints within encore help and solved the following problems:
1- Now I can import DTS in the Blu-ray timeline project and build was successful.
2- Blu-ray subtitles issues generated error "Graphics ....Subtile set too close etc " also solved : Had to secure a gap of minimum
2 Frames between each subtitle - (actually I prefer to work on a gap of 4 frames to be on the safe side).
Now my headache is as follows maybe someone can help:
Project consists of a H264 1920x1080 HD timelime of around 3h.22 with menus motion menus and all the good stuff u can get out this software
and I am using 3 subtitles tracks English,French and German:
1- when linking the subtitles menu buttons respectively for each 3 subtitles tracks as follows : speficy link then the main timeline and the subtitle track number - during playback when I go to the subtitle menu to change from one subtitle to another instead of resuming it starts all over again from the very beginning of the movie.
2- Tried to animate my scenes selection menus- built took nearly 1 day and a half almost 2 days - compared to 25 minutes for a blu-ray folder of 25 GB or 1h 10min when burning directly to blu-ray disc with no scenes selection animation.
Hope someone can help and sure I am ready to share with you and extend any help needed .

Hello again John ,
Linkinking Subtitles tracks.
After linking each button this time to itself and specified the track language number as recommended.. during playback I accessed the subtitle menu through the Pop Up menu and there selected the button to switch to another track, and I can see that it has been activated since the highlight changes to Yellow ,then I scrolled down in the same menu to the "Resume" button and selected it - when activated, the "Resume" button loses its assigned function apparently and the disc exits as if I pressed the STOP button on my remote control. I was really puzzled towards this behaviour so I started the disc again,played back the movie and through the Pop Up menu accessed the same subtitle menu and -This time- I did not touch the Subs. tracks buttons (1-2-3) but instead scrolled directly to the "Resume" Button and activated it.. Guess what .. Playback resumed from where I left.This means that the moment you activate any other button prior to the Resume button it loses its functionality !
Now when I link the subs.tracks to the movie timeline intead of the subtitle menu,the moment I access the subs menu through the Pop Up menu and activate any of the desired language subs buttons tracks, playback of the movie Resumes at once( no need for the resume button) but... from the very beginning and with the new assigned language track.
Like you are witnessing this is very Odd
Now I was told that the subtitles linking do work on DVD's.. so I was curious and I looked for an old DVD project I had and linked each button to itself in the subtitle menu( same way as I did for the Blu-ray project) while specifying the right language track. I burnt the project to a DVD and watched it also on my Ps3 ,but as DVD - During playback I accessed the Main menu from the remote Control "Menu Button" and there I again from setup went to the subtitle menu and switched from the english sub track to the german track and scrolled down to the "Resume" button in the same Subtitle menu and selected it- Preview resumed from where I left and track changed to german subtitle . Now really I am at a loss:)
Now here are my observations comparing Blu-Ray build to DVD build as far as subtitles issues, in general, are concerned.
1- Although ,as you well know, each project has a default subtitle and audio track that initially is active the moment you insert your Media (blu-ray or DVD). On a normal DVD when you hit the "Play Movie" button in the Main menu, movie starts and the default subtitle is active . On a blu-ray Disc the default subtitle track is not active - and playback has no subtitle at all unless you select subtitle Button on your remote and select a language track .
2- On a DVD each subtitle track displays its language on the screen when you use the "subtitle " remote control button; i.e. English ,French or whatever etcc.. are dispayed on the screen. On a Blu-ray DISC all languages become English ! :)
3- Adobe useful Help recommends and insists on a Gap of 2 frames between each subtitle for Blu-Ray projects. Well not even 6 frames are enough you need a minimum of 8 frames gap between each subtitle which makes short subtitle lines duration very short - the moment they appear they disappear very fast.
It is a real Pitty because Encore Cs4 is a wonderful application .Unlike other complains that I randomly witness in the forum I never Had a problem with DTS audio or AC3 or H264 or MPEG or any other error like build error or audio error and all the streams I use are High Def 1920 x1080 always show on the project panel as : dont transcode for blu-ray settings . everything is great but this tiny small issue that I could not so far master !
regards

Encore CS4 loads 10% and STOPS! help please

I'm a high school student working on a dvd for my school's battle of the bands (it's over 2 hours long counting the concert itself and interviews with the bands), i'm quite adept with Adobe software and have been using it for some time. The project file is massive and i've been able to get all of my footage into Adobe Encore CS4 and make the menu. Now when I try to open the project, it loads 10% and stops, freezes, and will not respond. The computers here are Dell's running Windows XP and i have a feeling they're from about 2005-2007. Could this be due to the computer I'm working on? Or possibly a problem with Encore? I also have a feeling that I might need administrative authority on the computer to be able to work on a file in Encore that's as massive as this.
Please help me in any way you can, I've been working on this project for months and would like to finally finish it.

Welcome to the forum.
Both PrPro and Encore really, really want to be run under an Administrator account. That would be my first guess, but something puzzles me - you had been working in Encore with this Project in the past. Did your IT department change your account?
As a test, can you launch Encore and choose New Project? If so, set that up with a few Imported test Assets. Add a Menu from the Library and Link the Assets - Preview. Does everything work OK?
Next, where are your Assets stored, the ones for your Battle of the Bands Project? Are they on a networked drive, a USB external, etc.? Those can be an issue.
Last, tell us a bit about your Assets (especially your AV files), and also how you Imported them, i.e. as Timelines, or as Assets, to be dragged to Timelines. Are your AV files muxed, i.e. containing both the Audio and the Video, or are they elemental/elementary streams (Video-only in one file and Audio-only in another)?
I'm hoping that there is nothing wrong with the Project itself, as Encore does not have the capacities for "saving" a corrupt Project, that PrPro does.
Good luck,
Hunt

Encore CS4 - Main Menu Loops / Repeats Every Few Seconds (Blu-Ray)

Hello there,
I am experiencing a rather unusual issue with Encore CS4 in which after burning my project to Blu-Ray the main menu (which has a two minute long audio track linked to it) appears to "reset" itself every one or two seconds repeatedly, thus making it next to impossible to select any of the buttons on the menu itself. (I should also note that I've tried playing this disc on both my Blu-Ray player and my computers Blu-Ray drive and both of them have produced the exact same results)
Any help would be greatly appreciated.
Thank you

The only thing I can think of to try is to delete the menu from your project (again!). Also delete the .wav file asset. Save the project, then close Encore. Launch En and open any other project. Go to Edit | Preferences | Media and clean the cache. Re-open the problem project and re-import the .wav file and the menu. Hopefully cleaning the cache will reset whatever En is doing with the menu audio.
-Jeff

Encore CS4 Issues - No Audio & 4:3 Letterbox Colored Artifact

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