Encore CS4 never stops importing a file

Hi @all,
I have got a serious problem with Ncor CS4. I want to import an m2v file (5,6GB). Ncor imports it, the progress bar goes up to 100% but then it restarts to import the file and it takes again 5 Minutes, then, at 100% it restarts again and so on. It never stops importing the file.
When I hit the cancel button, Ncor crashes immediately.
Does anybody know a solution for this really annoying problem?
My system is:
C2duo @ 3 Ghz
3,5 GB ram
Win XP SP3

Well, in the meanwhile, I have read here that nvidia graphic cards may cause the problem, so I updated the driver (Nvidia GeForce 8600GTS). Then I deleted the Media Cache directory within the registry and I could import the file for the first time. But then, when I tried to add chapters, Encore crashed.
So I restarted Encore and again I could not import the file due to the infinite loop. The Media Cache directory was there again.
It can't be, that I have to delete something out of the registry everytime I want to use the program. That's really disappointing.
Well, 3.5GB is normal for a 32 bit XP system when you use 4GB ram. XP is only able to address 3.5GB out of 4GB - that's why. It is hard to say how different my PC is - I would say, it is quite standard - I have no plugins and other applications. The only hardware I installed was an E-MU 0404 Soundcard. But that's it...
I even tried it, using a completely new image (purely fresh Win XP SP3, no other software) installed Encore CS4 and had the same problem.

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