Encore CS4 No Menu Temp's Windows 7 Also Update

As stated i am using windows 7 And well encore has no menu templets and when i did update it goes to the install process and well does nothing after that figure nothing for windows 7. Wll notised features not avail in windows 7 .. do i have to go back to HD consuming vbista to get full advantage of my cs4?

Several Adobe users have experienced problems with different builds of Win7. Some have had no issues, until the last two build updates, and it seems that both of those fritzed things up badly.
I try to stay away from "the bleeding edge," as the "blood" might be my own.
When I did a lot of beta testing, I either went with a dual-boot system, or even built a system just for the testing. Only problem with this was that I often had brand new equipment, that could not yet be pressed into service, until the actual release of the OS. Now, I almost always wait until SP-1, before I cross over, and then only when the reports from the field indicate that things are good.
Good luck,
Hunt

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Encore CS4 - Main Menu Loops / Repeats Every Few Seconds (Blu-Ray)

Hello there,
I am experiencing a rather unusual issue with Encore CS4 in which after burning my project to Blu-Ray the main menu (which has a two minute long audio track linked to it) appears to "reset" itself every one or two seconds repeatedly, thus making it next to impossible to select any of the buttons on the menu itself. (I should also note that I've tried playing this disc on both my Blu-Ray player and my computers Blu-Ray drive and both of them have produced the exact same results)
Any help would be greatly appreciated.
Thank you

The only thing I can think of to try is to delete the menu from your project (again!). Also delete the .wav file asset. Save the project, then close Encore. Launch En and open any other project. Go to Edit | Preferences | Media and clean the cache. Re-open the problem project and re-import the .wav file and the menu. Hopefully cleaning the cache will reset whatever En is doing with the menu audio.
-Jeff

Encore CS4 Motion Menu Render Issue

I am trying to create a menu with background video. Here is my workflow:
I import my video and audio seperately as assets.
I open a blank menu from the library.
I click the "motion" tab for my menu and drag the "video" string over to my .avi file. All good.
I then drag the "audio" string over to my .wav file. All good.
After this I create my own basic buttons by switching to text and convert my text to buttons.
I then link my buttons to the other menus and timelines.
Then I go to File>Render>Motion Menus. Everything is fine until it gets to 1723 of 1916 frames. Then it just stops. It doesn't crash it just stops at 1723 frames. My "elapsed time" and "time remaining" continue. I let it go for over 45 minutes with no results.
I went back to ppro and checked the lenght of my video in frames and it's only 1626 frames???
The avi is exported from ppro cs4 as a microsoft avi. It is only a minute in length.
I have deleted this project and started a new one. same thing.
I tried re-exporting the video from ppro. same thing.
I even started a completely fresh project in ppro and then yet another new project in encore. This time it stopped at 1729 of 1922 frames. The length in ppro is 1538 frames???
I've tried and re-tried over and over again today and sometimes I'll get an "Unspecified Drawing Error".
Any help would be greatly appreciated. Thanks.

"Can you Open your Menu in PS, and then twirl open the Button Layer Sets, and do a screen-cap? There might be something obvious there - or maybe not."
-- I'm not sure what you mean by "Button Layer Set". I just created a new layer, selected the text tool and typed whatever I wanted the button to read. I added the (+) at the beginnning so encore could recognize it but it didn't so I converted it to a button in encore. I assume this is incorrect?
I am not using any motion thumbnails.
I am exporting as video only but when I export as a Microsoft AVI, PPro doesn't give me the Multiplexing tab:
Thanks Bill. I am a newbie so this is all trial and error for me. Hope this helps you help me.

Encore CS4 Root menu problem

Heya peeps,
On my main menu (the first one that appears when a dvd is inserted after a quick animation) if i click the button to start the movie and then press root menu the player takes me back to the main menu. However when i goto scene selection for the same movie (the scene selection menu is accessed via a button on the main menu) and choose a chapter then i press root menu it takes me back to the chapter menu. i want root menu to goto the main menu after choosing a chapter from the scene selection menu. please help

m1n1g33k wrote:
i assume then u cannot change the title link for the movie? as in set it to goto the chapter page it was played from
Sure you can.
Go to the Build tab, or go to the Flowchart tab and select the disc icon. The Properties panel for the disc will become available and you can set the Title remote function from there.
-Jeff

Can't open Encore CS4 file created on iMac

Is there any way of opening an Encore CS4 project file (created on
a Mac) in the Windows XP version of Encore CS4???
Is this also a problem with the CS5 version of Encore?
Thanks for any help/answers!

Unfortunately no. The NCOR files are not X-platform.
Good luck,
Hunt

Encore CS4 refuses to see Blu-ray burner

Using Encore CS4, I had previously been able to burn HD video using my LG Blu-ray burner. Recently though i have been unable to build my projects and bun to Blu-ray. I get a "None Found" from the Recorder selection of the Build Project window even though the burner does display as an option when I select DVD as the recording format. I believe that one of two possibliites exist: 1. Some other software driver has broken my blu-ray driver and Encore can no longer see it, or 2. Some other software has captured the blu-ray burner device and Encore can no longer use it. I have already removed "Nero" because i have herad that it can cause Encore grief. Any suggestions would be appreciated.

Hi,
There were some issues with Encore CS4 for blu ray on windows 7.
Install latest pxhelp from -
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS=
This may resolve this problem.
Thanks,
Pankaj Gauba

Encore CS4 freezing with Windows 7

I have recently installed Production Premium CS4 on my new machine and have NO issues what so ever with any of the programmes accept for one... you guessed it Encore. I've had trouble over the year with all of my Encore versions but have always managed to get the running stable. My current version is installed and working on a Dell duel Xeon 3.2 machine running XP with no issues.
The Issue:
Fortunatly I can replicated it every time. Load Encore, open a Blu-Ray project and click on "Help" - "System Info..." bang computer locks up and a 7 sec reboot is required. System status = No other programmes running, Encore fully updated, Windows & fully update. It will also freeze if I import footage create a menu and click built project.
My System
I7 Intel 2.66
12Gb RAM
Windows 7
120Gb SSD Drive running C/ Windows and D/Apps.
Storage 3x 1TB drives
I have tried running installing it on a standard 7000rpm drive too but same issue.
Any ideas?

Hello, pgauba
1. Install the new pxhlp driver from http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&P ARAMS=
2. Turn off the sleep mode off in Windows 7.
Thank you for your reply.
I'm very happy that you are suggesting a solution for a computer freezing using Encore in Windows 7.
Could you please let me know how these actions will help?
Please note that, the issues are NOT related to the "disc burn" process.
I'm particularly afraid to install a Roxio driver without a good knowledge of what it's means, specially if the problems doesn't occur in the disc burning process or BD drive detection.
Also, related to Windows 7 "sleep mode", I don't see problems to deactivate it, but I would like to know how this is interfering with Encore.
Again, thank you very much for your kind help
Valter-Brazil

Problem with Encore CS4 (and Windows 7, possibly)

Greetings:
Anybody else having this problem? First I'll get my system blood work out of the way. It's a brand new HP Pavillion.
Windows 7 Home Premium (64 bit)
8GB RAM
Over 700GB of FREE harddrive
Intel Core 2 Quad Q8300 @ 2.5 GHz
Video Chip Set: Intel G45/G43 Express Chipset
I have ensured that everything is updated. This includes:
All CS4 Applications
Windows 7
My Graphics Card Driver
My Display Driver
I have also updated the Roxio PX Engine to V4.18.16a. I had read on a forum that Encore uses this driver and it should be up to date.
OK, the problem, which I can reproduce with the simplest Encore project:
1.     Start Encore
2.     Create a new project - specify DVD - everything else id default.
3.     Create a timeline
4.     Import asset. It is a simple Standard Video AVI file, 720x480.
5.     Select timeline for editing
Here's what happens:
A) Monitor window behaves normally. I can click play and watch the imported video. Sound is fine, everything is fine. I can start and stop the play back freely. All is well.
B) Now, I can do a number of things to create the problem I am having. The simplest is to just go to the timeline editor, select the AVI asset that has just been there, running fine, and remove it from the time line. At this point, the monitor window's internal frame that used to represent the video view port area, disappears. By "disappears", I mean that the Monitor window goes to the background color which is used for empty, unused window regions. What had been there before was a jet-black frame representing the video view area
Now, if I go to the project window and re-select the AVI asset that I was just viewing and put it BACK into the timeline, the Monitor does not restore. If I play the timeline, the monitor is still blank, although I can hear sound.
In addition to this, I also find that Encore has slowed so that response to the simplest operation is extremely slow. It doesn't crash, although, it might if I hang around long enough - but I don't. If I shut down Encore and restart it, it will work OK until I start manipulating video assets again and then the same thing will happen.
I should mention that, yes, I have this new computer but I was using Encore on an older and much slower XP system with less memory and drive space and I had no trouble with encore. I should also point out that the AVI assets that I use to produce this problem are the same ones I had used successfully on the older system.
Is there anyone out there that would find this problem familiar? Anyone find a solution?
Thanks in advance to anyone that responds.
Mark Roberts
Toronto, Canada

Hi John:
Thanks but, I had already done this. I was having THAT problem with Encore (could not even initialize before tanking) when I first installed it and that's when I updated the Roxio engine. I don't know what else there is to update or correct at this point.
There was one thing that occurred to me: When I was using XP, I had to disable Open GL in order to get Encore to stabilize. I've heard one recommendation for Encore that one must disable graphics acceleration. I would like try that here except I can't figure out how to do that in Windows 7.
I've been Googling "Windows 7 Disable Graphics Accel" and have come up with nothing useful.
Thanks for your help though and if you have any other ideas, I'm all ears.
Mark

Change Background in Menu Creation Encore CS4 and Photoshop

I am creating a menu using Encore and Photoshop. I Used the Encore Libray to create a blank background and also created a series of buttons adusting them in Photoshop CS4. However, when I try to change the background with a new jpg or psd file I open the picture in Photoshop but not as the new background layer I am trying to achieve. Can anyone tell me where I am going wrong?

Dear Bill,
Thank you for your prompt reply. However, I don't think I am explaining my problem correctly so if you have the patience I am sending you this little "Jing" movie which will show you my problem
http://www.screencast.com/t/YWI5MDcw
Regards
Stanley
Stanley Dalnekoff, President
HeritageVideo
70 Marvel Road
New Haven, CT 06515
Tel:203-397-0775-O
203-464-4975-C
www.heritagevideo.net
Date: Fri, 30 Jul 2010 12:39:20 -0600
From: [email protected]
To: [email protected]
Subject: Change Background in Menu Creation Encore CS4 and Photoshop
There should be no problem when adding the image of your choice, with Edit in Photoshop.
When you choose Edit in Photoshop, several things happen:
1.) a TMP PSD for that Menu is created.
2.) links are created between En and PS
3.) PS is launched, and that TMP PSD is then Opened in PS.
When one has edited that TMP PSD in PS, they must do a Save to allow those links back to En*.
If you are doing a Save_As, or Save_As_a_Copy, those links will NOT be followed, and the Menu will NOT update in En.
Good luck,
Hunt
I have encountered some instances, where a single Save does not follow those links. With experimentation, I have found that 3 Saves (Ctrl+S) will force those links to be followed, and the Menu updated in En. Not sure why this happens sometimes, but 3 seems to be the "magic number," at least for me.
>

Working on Menu's in Encore CS4

I have a couple of sessions I made up in Premiere Pro cs4 and imported them with 2 chapter marks at the beginning to Encore. Once they are there I need to build a menu for this....? According to some on-line video help I made an intro that I want to look something like powerpoint with a couple of text's coming in from different places and then some pictures appearing at different parts. Then I want that intro to move to a 2nd intro with similar things all the while a song is playing. The 2nd intro will eventually have the 2 chapter buttons appear that will link to the 2 sessions I made and imported from Premiere pro. It sounds simple, but I am very lost. I made both intros in photoshop element 3 and tried layers and naming conventions, but no where do I see the ability for the text to move like in powerpoint. Also when I import this menu to Encore CS4 I would like the separate layers to appear on the timeline to edit them coming in during the song at certian parts like in Premiere CS4.
I hope this isn't too confusing, because I am very. Please help.

Yes, you can have your intro as the "play first" with an end action to go to your menu. Then your menu will have buttons that will go to your timelines/sequences.
So you don't get confused, Hunt and I were both suggesting you do a version of the project without the intro to get you set regarding using a menu, buttons, and timelines. But go for it!
Terminology often doesn't matter, but often it does.
In Premiere, and sequence is what you have on the timeline. It will always have at least one Encore chapter marker at the beginning. any others you have to place yourself. You can export all or part of a sequence.
What you import into Encore is an "asset," usually a video from Premiere which was the sequence there.
In Encore, you can't put an asset into the DVD directly, you must make it a "timeline." The easiest way to do this is to "import as timeline." But you don't call it a "sequence" in Encore. If your video is only one chapter (in other words, if you did not add any more Encore chapter markers in Premiere or in Encore), it is true that the timeline/asset is about the same as the chapter, but there are in fact "objects" in Encore that get called those names and are different things. (For example, your "chapter" can have an end action, as can your "timeline.")
So don't let any of that worry you or slow you down, but be aware that you'll be picking up some lingo as you go.

Encore CS4 not compatible with Windows 7 [32] ?!

just reinstalled Windows 7 [32 - ultimate] and Adobe CS4 Master Collection and I get this error message each time I try to start Encore: "Encore is not compatible with this version of Windows" I had it installed before, worked perfect, till now. when I force it to start it goes only till Import as asset, then it freezes, shows a blue screen, then the computer restarts. any suggestions?

Hi,
As you mentioned that you are using Encore CS4 on win 7. There was an issue with Encore CS4 being used on win 7.
There might be the case that the pxhelp is not compatible with win 7 (64 bit)
Install latest pxhelp from -
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/ 000070GN&PARAMS=
This has solved the problem of lot of people. I hope it works for you also.
Let me know if it solves your problem.
En CS5 and 5.1 are shipped with the correct version of pxhelp engine.
Thanks,
Ramesh.

Encore CS4 crashes under Windows 7

Jeff – I hope this email method of getting a forum message up does work, as currently it’s impossible to sign in to the forums (just get an endless loop of flashing screens about signing in to the forums – great)
Anyway, I’m still trying to get CS2 up and running, and all I’m seeing is silly attempts by support and no progress since July.
My original case on this (#211070010) had the following action: 6th Aug I was sent a copy of CS4, which is useless as it can’t open my CS2 projects, which I reported. Then about 15th August I was asked if the CS2 fix I’d been sent had worked. Since I hadn’t been sent anything I said ‘no’ and the case was then closed!
Then a new case (#184634426) was opened, and Support contacted me to ask what the problem was(!). They then took over my PC one night and proved to themselves that CS4 didn’t work. They then downloaded Creative Suite CS3 to try Encore CS3 – the theory being that if CS3 could open CS2 projects, it could maybe save them in a format CS4 could open. Great idea, but what they installed was useless as Encore CS3 is in Production Suite, not Creative Suite. When they found that out, they gave up and disappeared and I’ve never seen them since, despite telling them they were looking in the wrong install package.
Anyway, I downloaded the right package, thinking I could try Encore CS3 on a 30-day trial, and if their theory worked, then good. If not I’m back to square 1 again. BUT, even though I’ve said I want a 30-day trial, the stupid CS3 installer still wants a serial number, which I obviously don’t have.
So here we are again – 3 months down the track, a case open for over a month, nothing happening, and no end in sight.

Jeff,
Encore CS4 crashes when I try and open Encore 2.0 projects with a meaningless error message that doesn’t tell me why it is crashing or how to fix the project to make it open it. And nobody can explain what the error message means or why it happens, so I have no clues as to how to address the problem. I have used Encore CS4 to try and open all my old projects and basically if it’s a Premiere-only output file its happy, but if it’s an Encore-only built ‘slideshow’ project it will crash. Which means most of my projects won’t open.
I have also tried all the Adobe published tricks to fix ‘bad’ projects, which can change the error message to ‘Proxy stream does not support requested functionality’, which is also meaningless and no one can tell me what I should then do to address the underlying issue.
Encore CS3 may or may not work – I don’t know, as I can’t get it past asking for a serial number, even though I just want a 30-day test period to see if it can re-save the project to improve things for CS4
Encore DVD used to run fine before this stupid re-registering issue happened.
All this is on Windows 7 (yes, I know 2.0 isn’t ‘approved’ for Win7, but as I and many others have found, it runs fine).
I really don’t know why Adobe doesn’t just send us RegEdit instructions to turn on or off the bit that says ‘this program is registered’ and then we could all stop bothering you – it would be a much much simpler and cheaper fix for all of us, Adobe included, than all this farting around.
Don

Encore CS4, Windows 7 (beta) + Blu-ray = blam!

Anyone else testing on Windows 7 (beta) seen this? On Win7, I've had no issues with Encore through 3 DVD projects, and rendering with After Effects to both MPEG-2 (DVD) and H-264 (Blu-ray 1280x720) has been fast (at least 3x faster than Encore on Vista), but the instant I choose "Blu-ray" from the Build menu, or import a H.264 asset, everything in Windows 7 freezes and I have to do a hard reboot. It's the only Windows 7 major issue I've had so far.
I've been able to reliable replicate this at least 4 times - start Windows 7 64-bit, open Encore CS4 (fully updated), create a brand new Blu-ray project, and (since the first screen I see says "Build DVD") change the Build drop-down to DVD and - oops, the mouse is frozen, the CPU's pretty much stopped... no, it IS stopped or in some loop or something, but Windows is frozen.
I'm not expecting Adobe support, but hopefully they can remedy this in the future and - a warning - close all your apps before you try this on your machine. If I switch over to Vista Ultimate 32-bit, I can do the whole blu-ray project through to burning with no errors (I still prefer to transcode in AE, Encore is a slug), but I can't get past that drop-down on Windows 7. Odd.
My specs: 8GB RAM, Q6600, oodles of HD space, CS4 Master Collection, all latest revs and patches.

You need to do following things to get it working -
1.     Install the new pxhlp driver from http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS=
2.      Turn off the sleep mode off in Windows 7.
          Steps to turn off the sleep mode -
1. Go to control panel
2. Click on system and security
3. click on power option
4. click on change plan settings for Power saver
5. Set the "Put the computer to sleep" value to "Never"

Bluray locking up in Encore CS4 on Windows 7 RC1

Greetings,
I am running Adobe CS4 Master Suite on Windows 7 RC1 64 bit OS setup and have a unique issue. When I import my footage rendered from PPro into Encore CS4 everything works fine. Also when I build the project into a DVD I have no issues whatsoever but the moment I change the output to Bluray the computer locks up and doesnt do anything. I have to do a hard reset.
I am using a Sony Bluray burner. Has anyone else faced this issue and able to fix it ?
Barry

Barry,
Do not have anything for you directly, but you might also want to post to the Encore Blu-ray sub-forum. There are a lot of BD pros there, and maybe someone can at least ask the right questions about your hardware and workflow.
Good luck,
Hunt
[Edit] Two quick questions, have you updated your BD burner's firmware recently? How about an new drivers for the burner to go with Win7RC?

Encore CS4 menu button problems

I just started using Encore CS4 and I made a menu for a video. The menu was taken from the library, but I added another button by typing text, then right clicking the text and selecting the choice to make the text into a button. When I burned it to DVD, the text button had no highlight, so I could not choose it when the DVD was played in my DVD player. When the DVD was played in my computer, I could choose the text button and it worked fine, it just didn’t work in my DVD player. So, my question is: how do I create a menu button in Encore (from scratch and not from the library) that has a highlight when selected on my DVD player?
Also, is there a good source for freeware buttons and menus that I could download and use in Encore?

I don't fully understand what I did, but it is now working. That is, I created a new button and the highlight works just fine. If I look at the layers tab, the new button and the old button have the same layers. I guess I could open them into Photoshop, but I have never used PS, so was hoping I could do this all in Encore. Guess now is a good time to learn PS.

Encore CS4 No Menu Temp's Windows 7 Also Update

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