Encore CS4 won't open!

Hey,
I cannot open Encore CS4. I have used the CS5 Clean-up tool and I have re-installed the whole Production Premium package as well as Encore individually. Whenever I try to open the application or open a saved project, nothing happens. I get the hourglass on my cursor as if something is loading but then that vanishes and nothing opens.
I am running CS4 Production Premium on Windows 7 Home Premium. 4gb RAM, Quadcore Processor and ATi Radeon HD Graphics card.
All the other CS4 apps work fine also!

"The "open a saved project" suggests it used to work on this machine. True?"
Yes it did used to work and it suddenly stopped working.
One thing that I would also do, even prior to your upgrade, is to update both your video and audio drivers, with the very latest from the mfgrs' Web sites. Do not trust Windows, or any utilities, to tell you if the drivers are up to date - check your make/model, along with your OS on say the nVidia, or ATI Web sites.
Good luck,
Hunt

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I have a problem concerning the export of a disc image file in Encore CS4. I recently upgraded to CS4 and wanted to continue my project which I started editing with CS3. While working with CS3 I already did image files from this project for burning and testing the DVD. Back then it worked with no problems.
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Hi Dennis,
Throw
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regards !
luc the Luke!
Regards,
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ExifTool Version Number         : 8.09
File Name                       : Cat.CR2
Directory                       : P:/Pictures/home/xfer_Other/7DTests/Misc
File Size                       : 3.1 MB
File Modification Date/Time     : 2011:02:17 19:41:05-06:00
File Permissions                : rw-rw-rw-
File Type                       : CR2
MIME Type                       : image/x-raw
Exif Byte Order                 : Little-endian (Intel, II)
Image Width                     : 1936
Image Height                    : 1288
Bits Per Sample                 : 8 8 8
Compression                     : JPEG (old-style)
Make                            : Canon
Camera Model Name               : Canon EOS DIGITAL REBEL XS
Preview Image Start             : 42816
Orientation                     : Horizontal (normal)
Preview Image Length            : 356052
X Resolution                    : 72
Y Resolution                    : 72
Resolution Unit                 : inches
Modify Date                     : 2011:02:10 00:34:31
Exposure Time                   : 1/50
F Number                        : 5.0
Exposure Program                : Aperture-priority AE
ISO                             : 800
Exif Version                    : 0221
Date/Time Original              : 2011:02:10 00:34:31
Create Date                     : 2011:02:10 00:34:31
Components Configuration        : Y, Cb, Cr, -
Shutter Speed Value             : 1/49
Aperture Value                  : 5.0
Flash                           : Off, Did not fire
Focal Length                    : 30.0 mm
Macro Mode                      : Normal
Self Timer                      : Off
Quality                         : RAW
Canon Flash Mode                : Off
Continuous Drive                : Single
Focus Mode                      : Manual Focus (3)
Record Mode                     : CR2+JPEG
Canon Image Size                : Large
Easy Mode                       : Manual
Digital Zoom                    : None
Contrast                        : Normal
Saturation                      : Normal
Metering Mode                   : Evaluative
Focus Range                     : Not Known
Canon Exposure Mode             : Aperture-priority AE
Lens Type                       : Canon EF-S 18-55mm f/3.5-5.6 IS
Long Focal                      : 55 mm
Short Focal                     : 18 mm
Focal Units                     : 1/mm
Max Aperture                    : 4.4
Min Aperture                    : 29
Flash Activity                  : 0
Flash Bits                      : (none)
Zoom Source Width               : 0
Zoom Target Width               : 0
Manual Flash Output             : n/a
Color Tone                      : Normal
SRAW Quality                    : n/a
Auto ISO                        : 100
Base ISO                        : 800
Measured EV                     : 7.75
Target Aperture                 : 5
Target Exposure Time            : 1/51
Exposure Compensation           : +1/3
Slow Shutter                    : None
Shot Number In Continuous Burst : 0
Optical Zoom Code               : n/a
Flash Guide Number              : 0
Flash Exposure Compensation     : 0
Auto Exposure Bracketing        : Off
AEB Bracket Value               : 0
Control Mode                    : Camera Local Control
Measured EV 2                   : 7.75
Bulb Duration                   : 0
Camera Type                     : EOS High-end
ND Filter                       : Unknown (-1)
Canon Image Type                : Canon EOS DIGITAL REBEL XS
Canon Firmware Version          : Firmware Version 1.0.7
Owner Name                      :
Camera Body No.                 : xxxxxxx102
Flash Metering Mode             : Off
Camera Temperature              : 27 C
Camera Orientation              : Horizontal (normal)
Focus Distance Upper            : 0.28
Focus Distance Lower            : 0.27
White Balance                   : Auto
Firmware Version                : 1.0.7
Directory Index                 : 100
File Index                      : 452
Canon Model ID                  : EOS Rebel XS / 1000D / Kiss F
Thumbnail Image Valid Area      : 0 159 7 112
Serial Number Format            : Format 2
AF Mode                         : Off (Manual Focus)
Num AF Points                   : 7
Valid AF Points                 : 7
Canon Image Width               : 1936
Canon Image Height              : 1288
AF Image Width                  : 3888
AF Image Height                 : 2592
AF Area Widths                  : 194 139 139 194 139 139 194
AF Area Heights                 : 139 194 194 194 194 194 139
AF Area X Positions             : 0 -1283 -769 0 769 1283 0
AF Area Y Positions             : -640 0 0 0 0 0 640
AF Points In Focus              : (none)
AF Points Selected              : 0,1,2,3,4,5,6
Original Decision Data Offset   : 0
Bracket Mode                    : Off
Bracket Value                   : 0
Bracket Shot Number             : 0
Raw Jpg Size                    : Large
Long Exposure Noise Reduction 2 : Off
WB Bracket Mode                 : Off
WB Bracket Value AB             : 0
WB Bracket Value GM             : 0
Live View Shooting              : Off
Lens Model                      : EF-S18-55mm f/3.5-5.6 IS
Internal Serial Number          : xxxxxxx3UU
Dust Removal Data               : (Binary data 1024 bytes, use -b option to extract)
Exposure Level Increments       : 1/3 Stop
Flash Sync Speed Av             : Auto
Long Exposure Noise Reduction   : Off
High ISO Noise Reduction        : Off
Auto Lighting Optimizer         : Enable
AF Assist Beam                  : Emits
AF During Live View             : Disable
Mirror Lockup                   : Disable
Shutter-AE Lock                 : AF/AE lock
Set Button When Shooting        : LCD monitor On/Off
LCD Display At Power On         : Display
Add Original Decision Data      : Off
Tone Curve                      : Standard
Sharpness                       : 0
Sharpness Frequency             : n/a
Sensor Red Level                : 0
Sensor Blue Level               : 0
White Balance Red               : 0
White Balance Blue              : 0
Color Temperature               : 5200
Picture Style                   : Faithful
Digital Gain                    : 0
WB Shift AB                     : 0
WB Shift GM                     : 0
Measured RGGB                   : 1174 1024 1024 298
VRD Offset                      : 0
Sensor Width                    : 3948
Sensor Height                   : 2622
Sensor Left Border              : 52
Sensor Top Border               : 23
Sensor Right Border             : 3939
Sensor Bottom Border            : 2614
Black Mask Left Border          : 0
Black Mask Top Border           : 0
Black Mask Right Border         : 0
Black Mask Bottom Border        : 0
Color Data Version              : 5 (450D/1000D)
WB RGGB Levels As Shot          : 2491 1024 1024 1558
Color Temp As Shot              : 5781
WB RGGB Levels Auto             : 2491 1024 1024 1558
Color Temp Auto                 : 5781
WB RGGB Levels Measured         : 2488 1021 1026 1559
Color Temp Measured             : 5781
WB RGGB Levels Daylight         : 2162 1024 1024 1586
Color Temp Daylight             : 5200
WB RGGB Levels Shade            : 2551 1024 1024 1311
Color Temp Shade                : 7000
WB RGGB Levels Cloudy           : 2351 1024 1024 1429
Color Temp Cloudy               : 6000
WB RGGB Levels Tungsten         : 1608 1137 1137 2786
Color Temp Tungsten             : 3200
WB RGGB Levels Fluorescent      : 1856 1024 1024 2222
Color Temp Fluorescent          : 3864
WB RGGB Levels Kelvin           : 2162 1024 1024 1586
Color Temp Kelvin               : 5200
WB RGGB Levels Flash            : 2405 1024 1024 1423
Color Temp Flash                : 6142
Raw Measured RGGB               : 50562 43856 45217 12556
User Comment                    :
Sub Sec Time                    : 23
Sub Sec Time Original           : 23
Sub Sec Time Digitized          : 23
Flashpix Version                : 0100
Color Space                     : sRGB
Exif Image Width                : 3888
Exif Image Height               : 2592
Interoperability Index          : R98 - DCF basic file (sRGB)
Interoperability Version        : 0100
Focal Plane X Resolution        : 4438.356164
Focal Plane Y Resolution        : 4445.969125
Focal Plane Resolution Unit     : inches
Custom Rendered                 : Normal
Exposure Mode                   : Auto
Scene Capture Type              : Standard
Thumbnail Offset                : 38124
Thumbnail Length                : 4689
Photometric Interpretation      : RGB
Samples Per Pixel               : 3
Rows Per Strip                  : 324
Planar Configuration            : Chunky
Strip Offsets                   : 1343652
Strip Byte Counts               : 8949054
Raw Image Segmentation          : 1 1964 1984
Aperture                        : 5.0
Drive Mode                      : Single-frame shooting
File Number                     : 100-0452
Image Size                      : 3888x2592
Lens                            : 18.0 - 55.0 mm
Lens ID                         : Canon EF-S 18-55mm f/3.5-5.6 IS
Preview Image                   : (Binary data 356052 bytes, use -b option to extract)
Scale Factor To 35 mm Equivalent: 1.6
Shooting Mode                   : Aperture-priority AE
Shutter Speed                   : 1/50
Create Date                     : 2011:02:10 00:34:31.23
Date/Time Original              : 2011:02:10 00:34:31.23
Modify Date                     : 2011:02:10 00:34:31.23
Thumbnail Image                 : (Binary data 4689 bytes, use -b option to extract)
WB RGGB Levels                  : 2491 1024 1024 1558
Blue Balance                    : 1.521484
Circle Of Confusion             : 0.019 mm
Field Of View                   : 40.7 deg
Focal Length                    : 30.0 mm (35 mm equivalent: 48.6 mm)
Hyperfocal Distance             : 9.70 m
Lens                            : 18.0 - 55.0 mm (35 mm equivalent: 29.1 - 89.0 mm)
Light Value                     : 7.3
Red Balance                     : 2.432617

Encore CS4 won't open!

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