Encore CS4 Won't Start

Hi,
I'm not too handy with computers, honestly.  I have used CS4 for a couple years now.  I made my last DVD 6 months ago with it, running Vista.  But now when I go to open Encore, it starts to open, you can see the assets panel, and then it all just shuts down inexplicably.  I am finding a lot of people that have the same problems all over the internet, and none of their fixes worked for me.  I need someone to guide me through fixing it.

Welcome to the forum.
When a program crashes, or exits unexpectedly, there is often a breadcrumb trail left behind in Event Viewer. This ARTICLE will give you some tips on finding clues amongst the breadcrumbs.
I'd also check your video and audio drivers, and update from the mfgrs' Web sites, if you do not have the most current.
Good luck,
Hunt

Similar Messages

  • CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."

    CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."  Both the old and new computer are MACs and the error code I get is 150:30.  It says to restart the computer or open another application in the suite, but neither helps.  It says if nothing helps to contact Adobe support, but this is the only way I'm given to contact adobe support.  Can I really not use my purchased software on my new computer?  What do I do to activate the license on the new computer?

    "Licensing For This Product Has Stopped Working" - Help

  • Illustrator CS4 won't start

    Illustrator CS4 won't start.
    Seems to do this every time I have not used it for a while.
    Acrobat 9 has same issue

    We can't know. You have not provided any system info. From incompatibility with operating system updates to otehr tools blocking components to system restore damaging the installation anything is possible.
    Mylenium

  • AE CS4 Won't Start on Multi-Core System

    I use an older version of After Effects (AE CS4).  I recently built a new workstation that is bootable into different choices of multicore (up to 40 cores).
    I can successfully start AE CS4 on the boot configs up to 16 cores.  But above that, AE CS4 won't start.  It won't even show the splash screen (but the AfterFX_32.exe process does appear in Task Manager).
    Just wondering if there is any way to get AE CS4 to run on configs with more than 16 cores?
    Thanks for any ideas!

    No. There is no way because at the time operating systems did not allow to use more cores and thus the underlying system libraries down to the C/C++ code cannot handle it.
    Mylenium

  • Disc image file exported from Encore CS4 won't work

    Hello,
    I have a problem concerning the export of a disc image file in Encore CS4. I recently upgraded to CS4 and wanted to continue my project which I started editing with CS3. While working with CS3 I already did image files from this project for burning and testing the DVD. Back then it worked with no problems.
    However, since using the CS4 version Encore does the image without any problem, but I can't use the image file in any way afterwards. I mounted it with Daemon Tools as I did before, but the DVD won't play in any software DVD player I have installed (Media Player Classic, Windows Media Player, Nero Showtime) nor can I access the file structure over a file manager. Nevertheless NeroInfoTool and ImgBurn say there is a DVD in the virtual drive. Then I exported the DVD project into a folder and now I can see the files in the file manger but again no player will play it.
    Has anyone experienced this before and is able to help? It would be very appreciated since I don't want to downgrade back to CS3 :-)
    It's Encore CS4, Version 4.0.1.048 on a 2,8 GHz HT CPU, 2 GB RAM, Nvidia Geforce 6800 UT, lots of HDD space, XP + SP3.
    Thank you,
    Chris...

    Hey,
    thank you both. As I said no player accepts the project exported to a folder. It doesn't matter if I point the player to the video_ts.ifo or just the folder - it won't play. As a consequence I re-installed Encore CS3 in which exporting worked fine and guess what - the exported image and folder output doesn't work either. Since it worked before in CS3 it comes down to the conclusion that either I did some editing to the project that screwed the project or Encore CS4 did. Checking for mistakes in the project and previewing in inside CS4 everything seems fine. So might it be CS4 that ****** up the project file??? I mean it's full of strange bugs so it could easily be that. I even updated my Daemon Tools yesterday and it won't make a difference.
    Or could it be something else I haven't considered yet? Any ideas? I just don't want to build the whole project again which might not even work if it's some other error. This is a desperate call for help
    Thanks,
    Chris...

  • Illustrator CS4 won't start, even after reïnstalling.

    I reïnstalled the whole Suite but Illustrator still won't start. When I try to open Illustrator the orange windows pops up and you see that parts are being loaded but then it shuts down and is gone. I'm on Windows8.

    it can't hurt to try downloaded installation files.
    again, uninstall and clean before installing.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.<

  • Adobe Encore CS4 crashes when starting

    When I try to start Encore it fails to start and produces a crash report.  It does not even get to the splash screen.  Has any one ever had this issue?

    Hello Bill,
    I have looked at the event viewer and there is nothing in there that points to issues that could cause what appears to be a corrupt file/directory.
    I have now had the same happen to soundbooth.  I could not start soundbooth.   I then renamed the directory: C:\Documents and Settings\UserName\Application Data\Adobe\Adobe Soundbooth\2.0 to C:\Documents and Settings\UserName\Application Data\Adobe\Adobe Soundbooth\2.0_Old.  I later deleted the library.
    Again Soundbooth now works.
    I still do not know what caused the problem.
    Anyone any idea what is happening?

  • Encore CS4 won't open!

    Hey,
    I cannot open Encore CS4. I have used the CS5 Clean-up tool and I have re-installed the whole Production Premium package as well as Encore individually. Whenever I try to open the application or open a saved project, nothing happens. I get the hourglass on my cursor as if something is loading but then that vanishes and nothing opens.
    I am running CS4 Production Premium on Windows 7 Home Premium. 4gb RAM, Quadcore Processor and ATi Radeon HD Graphics card.
    All the other CS4 apps work fine also!

    "The "open a saved project" suggests it used to work on this machine.  True?"
    Yes it did used to work and it suddenly stopped working.
    One thing that I would also do, even prior to your upgrade, is to update both your video and audio drivers, with the very latest from the mfgrs' Web sites. Do not trust Windows, or any utilities, to tell you if the drivers are up to date - check your make/model, along with your OS on say the nVidia, or ATI Web sites.
    Good luck,
    Hunt

  • Encore CS3 won't start through Premiere or directly

    I recently installed Premiere Pro CS3 with Encore. I completed a short highlight video that I was working on, and attempted to export to Encore. After I selected the direct burn option in Premiere, the video converted alright, and then (I assume from the description in the settings window) Encore tried to open to burn the video to DVD. There was a blank DVD in my drive at the time I did so, if that matters. After waiting 5 mins or so, all I saw was a white window in the middle of screen, and my cursor in 'working in the background' mode. I force quit out of Encore, and attempted to start it directly without any further luck. When trying to start it directly, I saw no white window, but the program was running in task manager, as it was when it tried to run through Premiere.
    I'm doing all of this on a brand new machine:
    AMD Phemom X4 Quad Core 2.3ghz
    8GB DDR2
    ATI Radeon HD 3200
    Vista SP1
    I can provide more information if needed. Thanks in advance.

    The first thing that I would do is apply the detective work in this ARTICLE to see if there is some systemic issue. Be very sure to follow any links in any error/warning message at the time that Encore fails. Matter of fact, I would launch Encore, and then follow the tips in the article, to make sure that things were current.
    If there are no clues, then I'd try a Repair Install, in hopes that a missing, or corrupt .dll, or similar, would be replaced, or reparied.
    I've seen very few instances of Encore not launching, especially as a stand-alone.
    Good luck,
    Hunt

  • Encore CS4 won't go into Blu-ray authoring mode

    CS4 running on an HP Z800 with a Windows 7 operating system. I am trying to author my first Blu-ray project. The encode from the timeline went fine. When going into Encore, however, trouble starts. After filling in the new project screen (title, Blu-ray, 1280 x 720, MPEG-2, 59.94 fps) the project window opens up. Everything in the project window is still set for a SD DVD. I change the burner selection to the Blu-ray burner, and then select the Blu-ray option. At that point the little circular blue indicator starts rotating...and continues to do so. I've let it go for as long as five minutes and nothing changes. Then I go into the Task Manager and the entire computer seizes up, causing me to have to shut down manually. What is going on and why won't Encore go into the Blu-ray authoring mode?
    Thanks.
    Spencer

    Ramesh!
    Thank you so much...it worked! After installing the pxhelp engine the Blu-ray function within Encore came up and appears to be functional. One more question for you, if you don't mind. As I said in my original post, the program was encoded for Blu-ray directly from the timeline using the Adobe Media Encoder. The resulting file came in at just about 16GB. Once I brought that file into Encore as a timeline, though, it was only 7GB and it was listed as "Untranscoded." Shouldn't an encoded file for Blu-ray function just like an encoded file for a DVD? If not, did I miss a step? Does it have anything to do with the pxhelp file, since the program was encoded before that file was downloaded? Any assistance you can provide here will be appreciated.
    Thanks.
    Spencer

  • On Location CS4 won't start

    When I try to start it up it just hangs on the splash screen. It doesn't even show up as running in task manager. I have the latest update installed. I have tried to delete the approps.xml file manually but it doesn't exist. Oddly their is a WSMgrCfg file, but without an .xml extension as in other application folders. Looks like a call to Adobe is in order once I get some time.

    Hi Dennis,
    Sorry to hear you're having trouble just getting OnLocation CS4 to launch. Please send me an email ([email protected]) with your phone number and one or two time slots when you're available to troubleshoot this. Somebody on our team will give you a call.

  • CS6 beta expired, now CS4 won't start

    I had Photoshop CS4 installed on my Mac, then installed Photoshop CS6 beta and uninstalled it after its trial expired. Unfortunately, CS4 now reports "license expired" at start, and then quits. I have my CS4 serial number but I don't know where to get its installer. I'd appreciate any help.

    Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
    Direct Download Links for Adobe Software
    Mylenium

  • Illustrator CS4 won't start in Win 7

    The scenario:
    - Brand new Win 7 machine; brand new CS4 Web Premium purchase
    - All windows updates and Adobe updates performed
    - All Adobe products start up fine, Illustrator doesn't; it just hangs; I don't even get the splash screens at all to tell me that it is even attempting to load something. The computer freezes; ctrl+alt+del will freeze as well. The only way to get out of it is to power off the computer with the power button
    ** This only happens with Illustrator, all other products/apps work fine***
    Any ideas? Similar situations? Recommendations?
    Thanks,
    Mitch

    Not a bothersome question but I think it is a problem that has been posted elsewhere on the web.
    you can try this as wll.
    Quoted from Mylenium in a similar thread.
    Check +C:\Users\[You]\AppData\Roaming\Adobe\Adobe Illustrator CS4 Settings\+. Delete/ Move the folder to some otehr location and have AI re-create all user settings. If that doesn't help, you may have a permissions problem somewhere.
    Might work for you.
    there might be a fix on the Microsoft site I believe a patch.

  • Extension Mgr CS4 won't start on PC

    My Extension Manager CS4 was working fine until I updated Acrobat Reader and Java about a month ago. Now, if I attempt to open EM from within Dreamweaver, I get most of the EM shell, but then it hangs. No extensions are listed, and I can't click on anything. If I try to open EM from my start menu, I get nothing at all. "Adobe Extension Manager CS4.exe" appears in the Task Manager's list of Processes, but not in the list of Applications.
    I tried doing a system restore to an earlier date, but it didn't fix the problem. I tried uninstalling and reinstalling Java, as well as the entire Creative Suite. No luck. I also tried updating EM with the 2.1 patch. No change.
    One odd thing that may be noteworthy: If I right-click on a file in Windows Explorer, Windows Explorer crashes.
    Any help would be welcome. Thanks!

    I had the exact situation with Vista and this is what I did after seeing something on another thread that gave me a crazy idea:
    The thread mentioned installing manually into a user directory. (Users/[name]/Library/Preferences/Adobe/Extension Manager2/Configuration/Extensions/
    The problem was that I did't have the "../Configuration/Extensions/" folders, so I created them and threw an .mxp file in (while every CS4 program was closed).
    I then started up the CS4 Extension Manager and instead of freezing and being blank, my extensions showed up and I was able to install again.  Maybe just a fluke on my end?  I would be interested to know if it works for someone else.

  • Dreamweaver CS4 won't start

    I have the CS4 Web Premium Package installed on XP. Every appli
    cation works fine except for Dreamweaver. When I try to run it, it gets to the welcome screen, then crashes. I've tried:
    Removing the Configuration folder.
    Removing the cache file.
    Reinstalling Dreamweaver.
    Disabled Firewall.
    Installed new display drivers.
    I have Homesite installed on this machine. I'm wondering if there are any conflicts between the two programs? Any advice would be appreciated.
    Actually, Contribute won't launch either.
    Thanks.

    When I try to run it, it gets to the welcome screen, then crashes. I've tried:
    Removing the Configuration folder.
    Removing the cache file.
    Reinstalling Dreamweaver.
    Disabled Firewall.
    Installed new display drivers.
    Try deleting the Registry Key:
      HKEY_CURRENT_USER/Software/Adobe/Dreamweaver CS4
    HTH,
    Randy

Maybe you are looking for

  • Firefox constantly crashes on startup

    Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I'v

  • How to load a (the circled "R") from an external table in an oracle table?

    I am using oracle 10g.The character set for DB is as below: NLS_NCHAR_CHARACTERSET AL16UTF16 NLS_CHARACTERSET AL32UTF8. I have ®(the circled "R") symbol coming in a .txt file in one of the fields and when the same file is loaded in a external table,

  • When we talk about healthy

    When we talk about healthy fats those is a faster all structure and this engine or are they are just benign meeting their sources calories and don't cause hormonal chaos and atoll change our body's ability to responsive more calories in more calories

  • Unable to see created folder in bookmarks

    I migrated bookmarks.json from old system into new machine , there is a folder in that, when i try to bookmark a new page that folder is not showing up, folders created in new system only shows up, how can i view folders which are migrated? Thanks in

  • Forms and conc run away monitor

    Hi I want to find the forms runaway processes and conc requests runaway processes in oracle applications by configuring the alert mail through OAM. How can i do that.If you have the meta ids please share it with me Thanks, Aram