Encore CS5.1 Won't Load

When I go to launch Encore CS5.1 it returns an error saying Adobe Encore has stopped working.  This is a 64bit Windows 7 machine.
The Event viewer shows the following error:
  Faulting application name: Adobe Encore.exe, version: 5.0.0.342, time stamp: 0x4d83fd30
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffff
Faulting process id: 0x184c
Faulting application start time: 0x01cd110f32c9ccdd
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Encore CS5.1\Adobe Encore.exe
Faulting module path: unknown
Report Id: 72950f91-7d02-11e1-ac11-ec55f9f57add
Any ideas on how to fix this?

Not a common problem. The reports I see have different issues.
Look at this one for an example:
http://forums.adobe.com/message/4217472#4217472
So you open Encore and do not get the "new/select project" window or any other messages?

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