Encore CS5.5 loads Photoshop CS5

I have both Production Premium CS5 and CS5.5 installed. When I go to Photoshop in Encore CS5.5, Encore loads PS CS5 not CS5.5. I could not find anything preferance to the change the target PS. How can I change Encore to load PS CS5.5? Ed

>Jeff
The file association in windows was set to PS 12.0.4. I am surprised it did not get updated with the rest of the CS5 PP apps. Changing it solved the problem. Many thanks.
Ed

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Encore CS5 fails to load in Windows 7

I have been using a trial version of Premier Pro CS5 and today paid up to get a S/N and registered. Premier loads fine and seems OK at first glance, but Encore CS5, which looks as if it came in the package, fails to load. It freezes at the loading graphic with the 'Initializing transcoding' apparently stuck. Is Encore not included in the package I paid for or have I missed something?

Well... this is what I found out and what I did to "fix" my problem. First my situation was that I had 2 drives, a lite-on blu-ray rom drive that was supposed to basically read anything, and a pioneer blu-ray burner. I was going to use the rom drive to do my reading and reserve the burner for just that, burning. What I found out, because Encore would freeze when loading, was that Adobe uses a Roxio routine to go out and get the information about all the drive in the environment to know how to use said drive(s) for this session. The Roxio routines hang in an endless loop, for me, on the rom drive. When I go into device manager and disable the rom drive, Encore loads just fine and I can master... whatever, and burn or create ISO images and go on my merry way. When done, I can re-enable the drive and use it as intended except for trying to use it in Encore.
This happens in CS3, CS4, CS5, and I think I tried it in CS5.5. Roxio never has "fixed" the problem.
My fix to fix the problem.. I replaced the blu-ray rom drive with another pioneer burner. Turns out the new drive was a newer version. So I moved the older version pioneer to the lower drive letter and use it as the reader drive for anything and setup the newer pioneer drive as my burner drive. Encore loads with both drives enabled, I can master anything, and eveything works fine. I've given up trying to have a rom drive for "just reading".
Also, given up testing to see if Roxio has ever "fixed" thier init routines for Encore. It always works this way with 2 burners on my system. One I use as a "reader" all the time which is also my backup burner and one as my "production" burner. And BTW, I usually build on ISO image with Encore and use Image Burn to burn my multiple copies output.
This is my "fix"!!

PREMIERE PRO CS6 LOADING ENCORE CS5

WHY DOES MY PREMIERE PRO CS6 LOAD ENCORE CS5?

Search for and then read an article at Microsoft
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

Encore CS5.1 Won't Load

When I go to launch Encore CS5.1 it returns an error saying Adobe Encore has stopped working. This is a 64bit Windows 7 machine.
The Event viewer shows the following error:
Faulting application name: Adobe Encore.exe, version: 5.0.0.342, time stamp: 0x4d83fd30
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffff
Faulting process id: 0x184c
Faulting application start time: 0x01cd110f32c9ccdd
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Encore CS5.1\Adobe Encore.exe
Faulting module path: unknown
Report Id: 72950f91-7d02-11e1-ac11-ec55f9f57add
Any ideas on how to fix this?

Not a common problem. The reports I see have different issues.
Look at this one for an example:
http://forums.adobe.com/message/4217472#4217472
So you open Encore and do not get the "new/select project" window or any other messages?

Encore CS5: The software that's used to decode the media is not available on this system...

Hi guys, I am needing assistance with this matter. I have read up on similar threads (mostly commented on my Bill Hunt), but I fear I may be missing something. Can anyboy please assist me?
Here's the background:
OS: Windows 7 64-bit.
Video footage format: AVCHD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have been running CS4 Master collection for the past year and a half, with minimal hassles in encore (except for the early patch that needed to be downloaded and applied for some or other transcoding error in Encore CS4).
Right, so we bought the CS5 Master collection upgrade, and all applications are running great, except Encore. The moment I have completed editing my hour-long video in Premiere Pro CS5, I "send to Encore" via Dynamic Link. (This is the way I have been operating countless times in CS4. However now, in Encore CS5, the programme opens with all the regular project settings and saving dialogues, but the the moment it looks as though Encore is going get going, it stalls and doesnt respond, forcing me to close and try again.
So I tried the other way around. I restarted Encore, created a new project, in a new project folder, encore opens, and I chose to Import as "new timeline" selecting the Premiere project of choice. This time around, i don't get a crash out of Encore, instead I get the following message:
"The software that's used to decode the media is not available on this system.
Installing the correct decoders for the files you are working with may help to correct the problem."
So I googled the matter, and came up with Bill's response to the same problem (expect the date that it was posted was back in 2009). I am would desperately like to know if there is a solution, a patch, a workaround of some sorts that can help me get back to my usual workflow. I am pretty screwed without encore at this present moment, and the work is piling up. Can anybody help?
Many Thanks,
Matt

I am having the same problem however I end up having hardware error "Sense code 52102"
My video capture is similar to yours except I am using HD (Canon HNV model Legria HV40)
The process takes a long time and I have breaks in my recording to DVD and with no sound - once it completed after 40 hours.
I have wasted over 20 DVD's trying different things.
OS: Windows 7 64-bit.
Video footage format: HD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have not tried what you did buy opening up Encore and importing to new timeline , let me do that and see if I get the same message.

ATI Driver Problem - Encore CS5

Hi All,
I have spent a number of hours now trying to troubleshoot an issue with Encore CS5. I have it installed on a HP 6930p Notebook computer with a ATI HD3400 onboard video card. Whenever Encore starts, my screens go black and I get an error "display driver stopped responding and has recovered". I have the latest (22nd October 2010) drivers installed and I have tried changing nearly every setting for the display card, but to no avail. It is obviously the driver, because if I change the driver back to the standard Microsoft driver, the software works, but with limited resolution and without the ability to extend screens. If I also revert to the oldest version of the ATI driver, it doesn't black out, just crashes with a "application has stopped working" error.
Now I could just keep changing drivers when I use Encore, but this is a bit extreme and you would think it would work. All my other CS5 software works ok... PPro, AE, Photoshop, InDesign etc.
Operating System is Windows 7 Enterprise 64Bit with 4GB Memory.
Anyone got any suggestions or advice? Or is anyone else having a similar issue and managed to solve the problem?
I could always install my older version of Encore CS4, but does installing Encore CS4 after CS5 has been installed cause any issues or problems? Is this the easiest answer?
Regards, John.

You have to do what you have to do, but I would be reluctant to settle for EN CS4 with a CS5 suite - dynamic link is further improved, and you'll be giving that up or complicating it.
(Yes, there are some users with problems, particularly doing Bluray, and they refer to using CS4 at times to fix things. I like dual installations.)
No real idea on the video card issues. I do think it is interesting that it is only Encore.

Runtime error affecting only Encore CS5

My CS5 Creative Suite 5 Production Studio has run fine up to yesterday, on my 64 bit PC with Windows 7 Professional.
Only Encore CS5 is affected...and only when I try to start a new Encore project. The crash does not happen if I open an existing Encore project...which opens and works as usual.
New Encore projects won't open and get the following alert, crashing Encore: 'This application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more information.
I can't finish my projects and need fast help.

Hi Stan ... I can't open any new project or save it. With the 'Basic & Advanced window open I enter the name and location of the new project. Click OK and then it opens momentarily and a RunTime Error window opens and closes Encore. It says Windows is looking for a solution, but none is found. As a result I can't change preferences.
Up until I held the CTRL SHIFT ALT key upon opening, Encore would let me open past projects..just not new ones. Now I can't open any of them...new or past.
But I can open the test project that I open with holding the 3 keys down while opening.
On older projects I'm now getting a new alert "Could not create Blu-ray ntsc sd mped-2.epr. The path is not valid.' Tried 5 past projects and none opened.
Very frustrating. All my other Adobe programs open...PhotoShop, Premiere, etc. Just Encore is affected.
On another note...over the last few months I get 4 DLL alerts that it can't find them...I just close them and everything runs well...as did Encore up to a few days ago. May not be related.
Thanks for your help.

What is the easiest ways to create motion menus in Encore CS5 w/ After Effects CS5

Hello,
What is the easiest way to create motion Menus in Encore CS5? I'm creating a motion menu in after effects CS5 and will import as a menu in Encore, but I want to keep the animation, while the buttons will navigate you to the appropriate timelines. I want to keep the animation going throughout the duration of the menu?
Thanks,

Thanks Stan. Big Help
Date: Fri, 10 Jun 2011 20:07:23 -0600
From: [email protected]
To: [email protected]
Subject: What is the easiest ways to create motion menus in Encore CS5 w/ After Effects CS5
The first link is Encore CS5 help. It is a good beginning. I'm not sure if the tutorial it links to is the same as my second link. The AE help link below is also useful.
CS5 allows creation of buttons in AE, but for plain navigation options, I think it is just as easy to add in Encore or Photoshop.
http://help.adobe.com/en_US/encore/cs/using/WSA5513911-0AD1-440c-BDAD-2E0E806B425E.html
Here's an adobe tutorial on using AE for EN menus:
http://www.adobe.com/designcenter/video_workshop/?id=vid0258
From the After Effects help:
http://help.adobe.com/en_US/aftereffects/cs/using/WS3878526689cb91655866c1103906c6dea-7e45 a.html
>

Kernel panic rendering AVCHD footage in Encore CS5 or CS6

I have an early 2008 Mac Pro running CS6 and 10.8.2. My usual workflow is burning two hour multi-cam live performances to DVD. Usually this is two cameras of DV, one camera of AVCHD, all in a DV timeline.
Lately I've been trying to burn DV timelines of nothing but AVCHD footage, and somewhere through the rendering process I always get a kernel panic. This happens with different projects, footage from different cameras (I'm using a Panasonic AG-AC130 or HMC40), whether I'm using Encore CS5 or CS6. The projects never finish. It seems to get 50-75% through rendering video before crashing. Rendering these projects on my MacBook Pro work just fine (though much slower). Timelines where it's not 100% AVCHD are still working fine.
I had began having kernel panics unrelated to Encore, but traced this back to a heat issue. It's an old machine after all. After installing smcFanControl, this problem has gone away. I don't normally burn timelines of nothing but AVCHD, but I'm certain there was a time in the past I was able to burn these without issue. I monitor my system temperature during rendering and I'm somewhat confident that's not what's crashing the system.
The top part of my latest crash report is listed below. Can anyone help me figure out what's going on?
Thu Mar 21 02:32:47 2013
panic(cpu 6 caller 0xffffff800fe9db1b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2050.18.24/osfmk/x86_64/pmap.c:2337
Backtrace (CPU 6), Frame : Return Address
0xffffff8101e53c20 : 0xffffff800fe1d626
0xffffff8101e53c90 : 0xffffff800fe9db1b
0xffffff8101e53d10 : 0xffffff800fea2330
0xffffff8101e53dd0 : 0xffffff800fea2b65
0xffffff8101e53e20 : 0xffffff800fe66a1c
0xffffff8101e53f10 : 0xffffff800fe6a8f0
0xffffff8101e53f40 : 0xffffff800fe18aea
0xffffff8101e53f70 : 0xffffff800fea5b16
0xffffff8101e53fb0 : 0xffffff800feced53
BSD process name corresponding to current thread: PProHeadless
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000000fc00000
Kernel text base: 0xffffff800fe00000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 1380749415118119
last loaded kext at 1365787386464065: com.apple.filesystems.afpfs    10.0 (addr 0xffffff7f9262e000, size 348160)
last unloaded kext at 1360973799296735: com.apple.driver.AppleUSBEthernetHost    2.3.6 (addr 0xffffff7f9260b000, size 20480)

After a not-too-intense Bing search, the particular panic you're getting seems to be an indication of:
Your Mac Pro is dying.
Bad drivers in combo with an unforgiving OS.
I don't have any easy advice for number 1. If it is still a heat issue, you may need to redo the thermal paste on the CPU and blow the dust out of the heat sink. If it's a deeper problem than that, some serious repair work up to and including replacement may be required. Either way, it will be a painful fix. For number 2, try updating your graphics card drivers (which card do you have?) and/or going back to 10.6.x or Lion 10.7.x and see if things improve.
Jeff
EDIT: Although Encore and Premiere Pro have their share of bugs, a lot of times they expose weaknesses in a system because of how much they tax all of the hardware and software.

ENCORE CS5.5: Audio Conforming Is Eating Up My Hard Drive

Hi guys. I am using Adobe Encore CS5.5 (Windows 7) for a DVD project. My project is pretty much a series of audio files synch with .PSD images. In other words, I do not use real video. Rather, I Use Images wity audio running in the bagground of the timelines.
Encore keeps conforming (non-stop) the audio files of my project, and it's eating up my hard drive space at lightning speed, say 537GB of free space in like 30 mins or so.
After much research, I found that the Media Cache Files Folder is being loaded with replicas of my audio files with the following extensions .ac3 48000.cfa and .ac3 48000.pek
I use seperate hard drives for both my C: drive (for software) and D: (for my project files files). As I stated above, I have plenty of room in my C drive, but Encore keeps eating up the free space, this, of course, while I have my project running.
I resaved the project with a different name. I even re-installed Encore, and the result is the same: Audio keeps conforming and the Media Cache Folder is loaded. When I empty this folder, I get my HD space back, but the process keeps on going. For those who do not know, the Media Cache Folder can be accessed in Encore from Edit--> Preferences-->General -->Media: Media Cache Files --> Browse or directly from C:/Users/Username/AppData/Roaming/Adobe/Common/Media Files, where "Username" is your Computer's User Account name.
This is by Far the most annoying software glitch I have ever seen in my life. I am so frustrated. My project is quite complex and I don't want to start all over again. Any help or insight will be greatly appreciated.

Thanks for your reply.
I have 6 timelines. The total program length, as shown in the build tab, is about 3GB used. And it's a DVD project, not BD.
I use MP3 files and I can see the audio keeps conforming from the Progress tab. There's a Stop button,but it's grayed out, so I can't stop it. The setting I am using to transcode is a3c as you mentioned.
The funny thing is that I even deleted the project's audio files from the timelines and Project Assets as well. At this point the audio files don't even exist in my project, and yet the Progress tab shows the audio keeps conforming and my hard drive keeps being swallowed by this monster. That's driving me Nuts!
Originally, and of course, the audio was Untranscoded. I performed the transcoding and yes, PSD images are brought directly as asssets into Encore. I probably should have done this from Premiere, but a) I have never used Premiere, and b) I was just learning how to use Encore by watching some video tutorials.
The thing is that my project was complete and everything was set, including audio conforming. I even outputed a disk image, which I then burned into a DVD. At the time I did this my project was still somewhat small as I just wanted to test the whole process with just a few files. The thing is that at this point I didn't realize what was happening in the background with my hard drive's free space until I later got a Windows warning message of low disk space. And that's when the saga began for me.
Once again, thanks for your help.

Encore CS5 doesn't recognize my buttons w/ DL

Here are the steps to my workflow which will help to identify the problem:
1. I started in Encore CS5 and used a default template like 'menu HD' to bring into Photoshop to edit.
2. In PSCS5 i edited the layers so Encore would recognize they were buttons; which retained that button information for AE.
3. I then brought that PSD document into AECS5 as a composition to animate the layers.
4. I animated the layers in AE and then used Dynamic Link to bring into Premiere; even though i wanted to bring it into Encore.
5. I used DL to 'send to Encore' from Premiere
The problem is in Encore, it doesn't recognize the ( + ) menu button information with the DL from Premiere to AE.
How do i get Encore to allow me to use the original PS information that has the button information while using DL? I just want an animated DVD Menu that i can click on three individual buttons i animated in AE.

No i dont have it because there were about four different ones.
Stan Jones wrote:
But why make it hard? As Jeff says, take the original menu with buttons, bring it into Encore and deal with the buttons there.
I took the original PSD that originated from Encore and brought that back in. It had the buttons on there and everything works grest, but doesn't have the effects that AE had created.
Stan Jones wrote:
Bring the AE animation is as a motion background (usijng the psd in AE for placement etc).
I dont understand how to bring an animation in from AE to En. I tried using AE to generate a PSD sequence but that doesn't seem to work.
Here is my background with buttons,
I can get this to work on a dvd as i burned one and it works. But what i want is this animation on the left corner is a leaf, and lily with decorative lines that fly in as an animation.
I want it to look like this:
but loop and restart the animation over again.
Stan Jones wrote:
Bring the AE animation is as a motion background (usijng the psd in AE for placement etc).
Again I dont understand how to bring an animation in from AE to En and have it work.

Encore CS5 Buttons Not Showing Up?

I built a six chapter project in Encore CS5. On the main menu (there are no submenus), there are six buttons that are correctly linked to six different timelines. In the menu view, everything looks normal. However, when I click to Preview mode, I get the background image and the music to play, but not buttons appear. I am burning a copy now to see if it is just a Preview mistake, but I'm guessing my DVD will look the same. Any idea what causes this?

Edit: How odd to reply just as you posted your success! Was this bluray?
My response, now moot, was:
Open the menu in Photoshop and confirm that no full frame images are above the buttons in the layer order.
What version of encore and what OS?

Subpicture misalignment in Encore CS5 is driving me nuts

Hi,
I wonder if anyone can help me with the following? I am creating a series of menus in photoshop for a PAL 4:3 encore project. I traditonally work in a square pixel size of 788 x 576, in my photoshop menu I create the button highlights from scratch, using encore layer name conventions.
I also create moving menus in After Effects CS5, I set my comp size to PAL standard square pixel 788 x 576, and I render them out as 720 x 576. When I bring all my components into Encore CS5, the buttons are mis-aligned and clipping. An example: I have a list of menu options and as you work down the menu the highlight appears more and more clipped along the horizontal, so what starts at the top of the list as a diamond highlight shape, begins to look more like 'Superman's badge', as the top corner is being erroded away. I also have a chapter select menu where the highlights are completely mis-aligned from the thumbnail boxes.
When I work in the same way for PAL widescreen, starting with a square pixel PSD of 1050 x 576, I don't have this problem?
I have solved it in a fashion by reverting to the old pixel size of '768 x 576' although this still isn't perfect as it is now introducing clipping along the vertical instead of the horizontal.
I am using Windows 7 and Encore, Photoshop and After Effects CS5.
Any help would be greatly appreciated, as I am at my wits end!
Many thanks,
Rogueasha

Thanks Stan,
I thought as much...It just means starting again from scratch for this particular project. Is there any way of converting the menus already designed into this new PAR of 1.09?
Many thanks,
Rogueasha

Encore CS5 has started freezing on "Preparing project for build..." in disk burn attempt

After routinely burning DVDs with Encore CS5, the program has started freezing after I choose my settings and click "BUILD" on a window that reads, "Preparing project for build..."
I checked for solutions online and read about problems with Quicktime versions after 7.5.5. So I uninstalled Quicktime and installed the 7.5.5 version. Still had problem.
I reinstalled Encore. Still had problem.
Further research suggested I install the Roxio patch
PX Engine 4.18.16a I installed the patch. Still had problem.
I reinstalled the latest version of Quicktime v 7.7.4 Still had problem
On my desktop computer, I'm running
Windows 7 ultimate 64 bit
Intel i7 CPU 930 @ 2.80Ghz 2.80Ghz
24 GB RAM
nvidia Quadro GX 4800
Raid config on my data drives
Luckily, I also have Encore loaded as a part of the CS5 suite on a laptop computer, so I transfered the project files to the laptop, which burned the program without a problem. This tells me the problem is with the program on my desktop and now with the project files.
LAPTOP:
Windows 7 Professional - 64 bit
Intel i7 CPU 2620M @ 2.70 Ghz 2.70 Ghz
4 GB RAM
nvidia NVS 4200M
I'd appreciate any suggestions about how to get my desktop to again burn DVDs in encore.
Message was edited by: Dan 101 Just realized that when I reinstalled Encore, I got a message that instructed me to shut down two processes. One was related to Encore, the other was something like dynamiclink.exe. I couldn't find any such process running when I checked the Task Manager, so I couldn't shut it down before I continued with the installation. Could this be related to the issue?

I am not using any quicktime files. I started with 1920 x 1080p avi files to build a number of Permiere projects (one for each chapter of a 50 minute DVD, then converted these segments into H.264 files, (with an .mp4 extension) and built a master Premiere project. I used H.264 files because it seemed the best option to keep the quality as high as possible before converting to m2v files. Then I converted the master Premiere project into m2v and wav files which are being used by Encore. Should I convert the individual projects into another format (rather than H.264) to build the master project? Does Encore look at the files converted to m2v from mp4 as Quicktime files? Could I avoid this by converting to Microsoft AVI or Uncompressed Microsoft AVI to buld my master project? I didn't built the entire project into one master premiere project from the start because I was concerned it would be too complex with all the elements and tracks.
Now I can work with Encore and burn files, but the Encore program routinely freezes after I burn a disk. The Quicktime thing is a puzzle, especially because I stopped getting the freeze when attempting to burn disks after I reinstalled Quicktime 7.6.5. I was trying a number of things and kept a log. Now I'm trying to figure out why the program freezes after a disk has burned. I turned off Windows DVD Maker, Windows Media Center, and Windows Media Player, rebooted and turned the features on again, but that didn't seem to have an impact. Also, when I attempt to make changes to a subtitle track, I see the changes in the subtitle track, but they don't appear in the burned disk -- unless I delete a subtitle and recreate it.
Does the Roxio PX engine have any bearing on this?

Help with Encore CS5 Error Message

When I try to load an Encore CS5 Project with Encore CS5 or CS5.5 I get this error message: Adobe Encore as encountered an error. [..\..\Src\Clip\VideoClip.cpp-276] I am running win 7 64x. Any help appreciated. -ed

As well as the below, right click the Encore icon and select Run as Administrator... which fixes several "odd" problems
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Encore CS5.5 loads Photoshop CS5

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