Encore CS5 Blu-ray Track Problems

I've burned my Encore CS5 project to Blu-ray several times now. It chiefly consists of a Main Menu, a Scenes Menu, and a single timeline containing around 41 tracks (only one soundtrack). When I preview the Blu-ray version within Encore, it works perfectly. Not so with the burned version.
When I play the finished Blu-ray disc in each of my two Blu-ray players (completely different brands) and move from track to track, I can't jump from track 28 to 29. In fact, when Chapter 28 finishes playing, it bumps me back to the Main Menu. The only way I can continue playing the disc is to manually go to the Scenes Menu and start playing from chapter 29 (which, of course, won't let me jump back to chapter 28). It's as if Encore has split my single timeline into two different timelines.
Furthermore, when I start playing from a chapter within the Scenes Menu, then press the Menu button on my remote, it takes me back to the Main Menu even though End Action is set to return to the last menu.
I know I haven't done anything wrong because if I burn this exact same project onto a standard DVD, it works exactly the way it's supposed to!
Is this some sort of Encore bug? Or is it a limitation of the Blu-ray standard (which I thought maxed out at 90-something tracks, not 28).
Can anyone offer some insight here? If it's an Encore problem, any suggestions on how to get around it without having to wait for an Encore patch (I'm fully up-to-date on my versions)?
Thanks!!

As a follow up, I tried knocking down the number of chapters by 1/3 so there would be a total of 28 chapters instead of 41. As it turns out, the disc is still exiting the timeline and returning to the main menu at exactly the same point (which happens to be one second into a particular chapter of the timeline, just shy of 90 minutes into the timeline). It's as if Encore has split my single timeline into two timelines.
If it's of any help understanding what's happening, the entire timeline is 02;05;23;21 long. When Encore creates the Blu-ray disc, playback of the timeline ends at approximately 01;26;43;10. I then have to go to my Scenes menu and pick up where I left off as it's the only way to see the last ~39 minutes of the sequence.
As I mentioned, if I burn this as a standard definition (4.7GB) disc, it plays normally with no breaks. It's only if I burn it to a 25GB single-layer Blu-ray disc that I see the problem (using multiple Blu-ray players).
Thanks in advance for any light that can be shed on this problem.

Similar Messages

Encore CS5 Blu-Ray Preview Playback Issues / Authoring Issues

Hello,
I'm using Adobe Encore CS5 on a Mac Pro (Nehalem) 2 x 2.26 GHz Quad-Core Intel Xeon w/ 8 GB Ram on Mac OS X 10.5.8.
I've recently upgraded to CS5 after having no luck using CS3 to make Blu-Ray discs. So far my experience has been a little disappointing -- it feels like they still haven't got it right. Below is a list of my issues thus far -- perhaps some of you have run into similar things:
- When importing MATROX encoded H.264 Blu-Ray files Encore CS5 hangs up. I tried this with a 54 minute encoded file. Instead I re-transcoded using the CS5 Media Encoder to the Main Concept H.264. This worked fine, although the import still hung up for several minutes before anything made it's way into the project.
- When I try opening my already existing project with a 54 minute video inside it hangs up and takes as long as 3-5 minutes to finally open successfully. This seems to happen consistently.
- After rendering motion menus and rendering them in the project the playback preview stutters. It's very steppy throughout as the video plays in the background. I even tried authoring a disc and playing it in a Blu-Ray player -- it did the same thing once authored. I've tried re-encoding the video in Media Encoder and have found the problem persists. Has anyone else experienced this with motion menus? By the way, I'm transcoding @ 25mbps (max 30mbps) in the Media Encoder.
- While trying to re-author my Blu-Ray the playback preview does not play audio on the main video when I click to play it. I've tried re-importing the asset and previewing but this does not work. I'm going to re-author the disc anyway to see if it plays right on the disc but can't understand why the preview doesn't work even if the Blu-Ray itself is fine (which it is). I should add that the first time I authored this disc the audio was fine on the main video. Preview was also fine. So I'm not sure what's happening now - I haven't changed anything in the project.
- Portions of my video on the authored video play back with slight stutter even though the source video (ProRes HQ QuickTime) does not. Is this a problem with the Main Concept H.264 encode? Should I try a 2-pass VBR transcode as another try (instead of 1-pass)? My target bit rate is 25 mbps (with a max of 30 mbps). That shouldn't be too high for a player to handle without stutter. The stutter also happens in the same place every time so it makes me think it's the encode of the file itself that's the problem.
All in all these are mainly quirks about Encore that have begun to add up and frustrate me as a user. It would be nice if these things just worked as they should. But if anyone has ideas or can think of something I might be missing in all of this that would be great to hear.
Thanks for reading.
All the best,
JD

As a follow up, I tried knocking down the number of chapters by 1/3 so there would be a total of 28 chapters instead of 41. As it turns out, the disc is still exiting the timeline and returning to the main menu at exactly the same point (which happens to be one second into a particular chapter of the timeline, just shy of 90 minutes into the timeline). It's as if Encore has split my single timeline into two timelines.
If it's of any help understanding what's happening, the entire timeline is 02;05;23;21 long. When Encore creates the Blu-ray disc, playback of the timeline ends at approximately 01;26;43;10. I then have to go to my Scenes menu and pick up where I left off as it's the only way to see the last ~39 minutes of the sequence.
As I mentioned, if I burn this as a standard definition (4.7GB) disc, it plays normally with no breaks. It's only if I burn it to a 25GB single-layer Blu-ray disc that I see the problem (using multiple Blu-ray players).
Thanks in advance for any light that can be shed on this problem.

Encore CS4 Blu-ray Error: "Fatal Error", Code: "0", Note:''

Has anyone encountered this: Encore CS4 Blu-ray Error: "Fatal Error", Code: "0", Note:''
Any ideas on what it means or how to fix it?
Burning to a BD-R. Tried two different Blu-ray burners. Created a Blu-ray Image first.

For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Also, Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Premiere CS5 to Encore 5.1 Blu Ray track from six mono wave files

When preparing a 5.1 mix for a theater presentation, I had repeated trouble trying to get a blu ray disk to reflect the 5.1 mix our sound engineer created, so, having had success this time, I wanted to record my procedure. You gurus might catch something I missed, so critique this where necessary:
I'm running Windows 7 Professional, Premiere CS5 and Encore CS5.
You will need to purchase the Minnetonka Surcode for 5.1 ( http://www.minnetonkaaudio.com/index.php?option=com_content&view=article&id=56&Itemid=74)
Mine installed without any hitches.
In your Premiere sequence, make sure you create a 5.1 Master audio track. (Very important)
Create 6 5.1 audio tracks
Import your six mono wave files. (L.wav, R.wav, Ls.wav, Rs.wav, C.wav, LFE.wav) but DO NOT drag them to the timeline yet.
Right click on each .wav file in the project panel.   For each one, select Modify -> Audio Channels
In this dialogue box, you can select mono, stereo, mono as stereo, or 5.1. Choose 5.1.
Each of your wav files should be mapped to the proper representation of the 5.1 icon, with the black dot appearing where the final name would imply. (the *c.wav file would match the icon as it appears below.
Continuously click on the icon will bring up new channel options. (see illustration below)
For more info on channel mapping, see: http://help.adobe.com/en_US/PremierePro/4.0/WS1c9bc5c2e465a58a91cf0b1038518aef7-7f46a.html
(continued..)
When all your wav files are mapped to the master 5.1 audio track, you can drag them to the sequence and you can export your audio file.
File -> export -> media
My objectives was to get an *.ac3 file to drop into my encore project, since I had trouble with dynamic link, so the next step for me was:
Format: H.264 Blu-ray (note export audio only didn't give me the 5.1 surcode option, but I got it this way:)
uncheck export video
export settings, h.264 Blu-Ray, Dolby Digital, SurCode for Dolby Digital
Our engineer recommended:
Dialog Normalization should be -31
Dynamic Compression should be set to none
The export resulted in an AC3 file that was a perfect match to the sound mixer's file on his end.

You can skip the Modify step and just route the tracks from the Mixer.

Problems using 1080/50p video files in Premiere CS5 to Encore onto Blu-ray

Firstly apologies if this has been covered, I've searched various forums but not found anything on 1080/50p.
I have a Panasonic HDC-TM700 video camera which I only had for a week or so before I went on a weeks holiday in Egypt, so I thought I'd record my memories in the superb 1080/50p mode.
Upon returning I am now editing my work in Premiere CS5, the resulting video is very jerky (it plays back OK on the camera), rendering a sample in Encore I discover Blu-ray doesn't support 1080/50p so I tried the HDTV 1080i 25 setting, on the resulting Blu-ray the panning scenes are not smooth viewing and the video is still rather jerky.
Should I have recorded the footage in 1080 interlaced instead?
Does anybody know if I can salvage my memories?
Hoping you can help
Regards
Kevin

I have the same camera, only it's NTSC so 1080p60. What I do for now, until there is wider acceptance for this format, is that I export to 720p60. I know I may sound like a party pooper but I prefer progressive before interlaced... I am sure there will be support for 1080p50 or 1080p60 in the near future, so your memories will not be lost!
Some Bluray players do support 1080p60/50, but not from a disc but an SD card instead. If that's an option for you, go with that!
Here's the player I use which plays back 1080p60 beautifully from SD, I'm sure there is an equivalent player for PAL:
https://panasonic.ca/english/audiovideo/bluray/players/DMPBDT100.asp

Encore CS5.1 Blu-ray Replication Problem - Master Failed BDA Compliance Testing

I've authored a Blu-ray in Encore 5.1
I purchased and used BluStreak Tracer with Export BDCMF
I sent the BDCMF to Cinram for duplication.
From Cinram I received "Master Failed BDA Compliance Testing"
The specific error is:
Verifier: Sony BD-ROM Verifier for FS and AV
Version: Version 2.04 Build 0049
Compliance: ERRORS DETECTED
Errors: 1
Warnings: 0
INPUT INFORMATION:
Source: DISC IMAGE
Type: BD25
Layer 0 Logical Sector count: 9008416
Path: Z:\01 TO_BE_BD_AACS_PROCESSED\SA_BPVZBG1001.1.A\Lovers Exile BDCMF\UD.DAT
ERROR INFORMATION:
   Code: ES1711: Dolby Digital (AC-3) and Dolby Digital Plus audio streams
   Summary: The bsid field is not set to 1000b (8), or 110b (6). (See BD-ROM Part 3-1,
            9.9.4)
How may I fix this problem? How do I get Enocre to set the bsid field to where the specs require it?
Are there any other work arounds to this particular problem as I am in a bit of spot because my client wants to distribute this fine disc we have created and Cinram will not because the Encore authoring does not appear to be conforming to the official specifications? A fair bit of money is on the line.

Finally made it throug to tech support and they created a case number and they will call me when they have a solution. I'm not holding my breath. In the meantime I've got to find a solution.
The audio is encoded in the m2ts file so I’ve got to do the audio and video together. I’m considering re-encoding via Encore but using H264 instead of mpeg but I’m not sure what audio encoding options are available as of yet if I go that route.
I’m first trying to establish the tools (mediainfo run in cli) to be able to evaluate what BSID is spit out.
Another option I’m exploring is to re-render the m2ts files output by Encore (located in the stream dir) in Sony Vegas and see if they conform to BDA spec. I’d then have to replace the files in the Stream dir and wash it through BluStreak tracer but I’m not confident it will compile the CMF properly doing it that way.
A third option is to encode all the video via vegas, replace the footage in encore with the pre-encoded stuff (telling encore not to transcode it). I'm not sure if I can do this in Encore though.
Again, first step is to get the tools to “see” the problem.
Any advice is appreciated!
James

Encore CS3 blu-ray Problem: Nicht genügend Speicherkapazität

Guten Morgen,
ich ärger mich schon seit einigen Tagen mit Encore CS3 herum. Ich muss eine blu-ray DVD erstellen mit 12 Menüseiten und insg knapp 2std Filmmaterial. Momentan hab ich nur die 12 Menüseiten drin.
Und jetzt kommt quasi bei jedem zweiten Mausklick die Fehlermeldung:
"Nicht genügend Speicherkapazität. Speichern und schließen Sie sofort alle Dateien, um Datenverlust zu vermeiden."
Zu wenig Speicher kann nicht sein. Hab auf allen Platten noch jeweils über 150GB frei.
Auslagerungsdatei sollte mit 6 - 50GB auch groß genug sein.
An was kann das liegen?
Kann mir da wer weiterhelfen?
Andere Frage: Wie stell ich Encore auf Englisch um?(Eine workspace.xml kann ich nirgendwo finden)
Mit der englischen Fehlermeldung würde ich evtl im großen weiten Internet was dazu finden können.
Danke und Gruß
Christoph

Yes, a Pentium 3 with 512Meg ram and and a 20gig hard drive is not enough computer
This is aimed at Premiere Pro, but may help
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Many of the ideas at the next link are generic enough they have helped some Non-Premiere users fix problems
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link

Encore CS6: Rebuilding audio tracks | PROBLEM

Hello, guys. Greetings from Brazil.
I'm having a problem with Encore CS6 during the authoring process and thought you guys could help me out with this. My Blu-ray project contains 29 video files (total of 2h 22m) and I have 5 psd menus (with an audio background from another file) in it. The files weren't with the same resolution/settings so I converted them in .MOV files with the same audio rate but keeping the resolution differences. I watch it inside Encore and it works just fine.
The problem is when I try to build the disc, image or folder: it stucks at the "Rebuilding audio tracks" and doesn't go on by any chance. I've started over from scratch 4 times and the same message keeps bothering me.
The first time I built, it was in a DVD format (exported a DVD folder), then I duplicated the project and changed the settings, putting it to a Blu-Ray configuration. It was right then that these issues started and now I can't build any Blu-Ray and DVD either.
Please, can you guys help me?
Many thanks.

Sorry for doubling the post, Bens.
So, I fixed the issue by replacing the Play All timeline (in which I reinserted the mov clips in a long, continuous sequence) for a Playslist, using the timelines that were already created. I found an information that the act of putting mov files in a long sequence may cause a sort of incompatibility with the audio tracks. Something about the ac3, don't know exactly
But yes, the problem was solved when I used a Playlist instead of a new, huge, timeline.
Thanks for the help anyway.

Windows 8 Encore CS4 Blu-ray BSOD

I'm getting a BSOD in Encore CS4 when I try to build a blu-ray project. I have an HP laptop with an LG USB blu-ray burner. When I click build, even to build just an image, and then change from "DVD" to "Blu-Ray", there is a hang then a BSOD. My crashdump indicates that pxhlpa64.sys is the culprit.
This seems to be relevant, BUT the solution is to upgrade CS6 to new patch:
http://forums.adobe.com/message/4672190
I'm up-to-date in CS4, so that doesn't help. However, it sounds related and I'm hoping that my copy of CS4 Production Premium is still supported.
My version of pxhlpa64.sys is 3.0.78.0. WU can't find any updates as far as I can tell. I have not installed any drivers for my LG BE12LU38 Super Multi Blue, but it seems to be recognized and there are no updates via WU.
Here is my crashdump analysis:
0: kd> !analyze -v
* Bugcheck Analysis *
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
Debugging Details:
DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x133
PROCESS_NAME: System
CURRENT_IRQL: d
TAG_NOT_DEFINED_c000000f: FFFFF80393BA8FB0
LAST_CONTROL_TRANSFER: from fffff80393e48853 to fffff80393cee740
STACK_TEXT:
fffff803`93ba2128 fffff803`93e48853 : 00000000`00000133 00000000`00000000 00000000`00000281 00000000`00000280 : nt!KeBugCheckEx
fffff803`93ba2130 fffff803`93d19e51 : 0000034b`321b0754 fffff803`93f6a180 fffff803`93ba2290 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x13c4c
fffff803`93ba21b0 fffff803`93c2ae94 : ffffffff`ffd1dc08 fffff803`93c54502 fffff880`012a0740 fffff880`0318e9c0 : nt!KeUpdateRunTime+0x51
fffff803`93ba21e0 fffff803`93ce7b2e : fffff803`93ba2290 00000000`279cdae1 fffff803`93c54580 fffff880`012a0740 : hal!HalpTimerClockInterrupt+0x50
fffff803`93ba2210 fffff803`93cde643 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x1ce
fffff803`93ba23a0 fffff803`93d1b025 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxWaitForSpinLockAndAcquire+0x23
fffff803`93ba23d0 fffff880`01298644 : 00000000`00000000 00000000`00000000 fffff6fd`4008aa48 fffff6fb`7ea00450 : nt!KeAcquireSpinLockRaiseToDpc+0x35
fffff803`93ba2400 fffff880`01298c1d : fffffa80`0d3855c0 fffff803`93ba2559 00000000`00000006 00000000`00000005 : PxHlpa64+0x2644
fffff803`93ba2470 fffff803`93d26406 : 00000000`00000001 fffff880`06da1c00 fffffa80`10ca75b0 ffff0083`95c9c410 : PxHlpa64+0x2c1d
fffff803`93ba24f0 fffff880`00a76c92 : fffffa80`11549b18 fffffa80`0e1f9e00 fffffa80`0d4bfbf0 00000000`00000000 : nt!IopfCompleteRequest+0x446
fffff803`93ba25d0 fffff880`00a29f30 : 00000000`00000000 fffffa80`0d494400 00000000`00000000 fffffa80`0d494400 : iaStorV!ScsiPortCompleteSrb+0x31a
fffff803`93ba2690 fffff880`00a29762 : fffff803`93ba2870 00000000`00000000 00000000`00000000 fffff880`0476de14 : iaStorV!DeviceToHostCompleteRequest+0x530
fffff803`93ba27b0 fffff880`00a76959 : fffff803`93f6cf00 fffff803`93ba2ab0 fffffa80`0d488630 00000000`00019ba2 : iaStorV!AHCIFinishIntProcessing+0xea
fffff803`93ba2980 fffff803`93d15fd8 : 00000028`00000002 00000345`2a93dd9e fffffa80`0d66e010 fffff803`93ba2a00 : iaStorV!SpRequestCompleteDpc+0x45
fffff803`93ba29b0 fffff803`93d155d0 : fffff880`00a7685c 00001f80`00ff00ff 00000000`00000000 00000000`00000002 : nt!KiExecuteAllDpcs+0x198
fffff803`93ba2af0 fffff803`93d1a4ba : fffff803`93f6a180 fffff803`93f6a180 00000000`00183de0 fffff803`93fc4880 : nt!KiRetireDpcList+0xd0
fffff803`93ba2c60 00000000`00000000 : fffff803`93ba3000 fffff803`93b9d000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
PxHlpa64+2644
fffff880`01298644 48b90800000080f7ffff mov rcx,0FFFFF78000000008h
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: PxHlpa64+2644
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: PxHlpa64
IMAGE_NAME: PxHlpa64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 475dd06d
FAILURE_BUCKET_ID: 0x133_DPC_PxHlpa64+2644
BUCKET_ID: 0x133_DPC_PxHlpa64+2644
Followup: MachineOwner

For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484
More on Encore and Roxio http://forums.adobe.com/thread/528582 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/969395
Also, for CS4, right click the program icon and see if Win8 has the same WinXP compatibility mode that is available in Win7
As far as support outside of this user to user group... I seriously doubt that Adobe will provide any help for a program that is 3 versions old, and which was written before Win8 was more than a Microsoft dream

Adobe Encore CS4, Blu-ray burning issues

Greetings!
I'm trying to get some Blu-ray discs authored for a client and am running into a snag on the last 2 discs that remain. When it gets to actually writing to the BD media, it comes up with an error message (See screenshot).
This is starting to drive me up the wall as I've been fine all along with creating Blu-ray discs up until now, and I'm sure my client is getting anxious.
For what it's worth, I am using Verbatim DataLifePlus media, 25gb. As far as what I'm bringing into Encore (which I have been doing this method many times in the past with no snags whatsoever and getting great results), I'm using the Blu-ray M2V export option. There are no issues during the transcoding phase, it's just when it finally gets to actually writing to the media. I have created ISO's of the Blu-rays I'm trying to finish (Making the ISO files come out fine) and running into a snag using other software capable of burning disc images. With this said, what could be going on? Could my optical drive be kicking the bucket?
Also to point out, where it's telling me that there's not enough space, there is some remaining space.
An interesting thing to note as well, my write speed dropdown is grayed out (The media I'm using recommends 6X buring speed).
Any feedback would be hugely appreciated as I'm trying to get this job wrapped up.

If Ann's comment doesn't fix the issue for you, the most common workaround for this is to build to a folder and burn with ImgBurn (for PC) or toast (for Mac).
So what were the issues you ran into when you tried that.
I am sure you have searched this error, and you can see that there has been success in many situations. I do not believe that it is one problem.
I have generally believed that Ann is correct and that it refers to temporary storage on the hard drive. And users underestimate the amount of temporary hard disk drive space used.
Some users experience this error when they are creating dual layer BD disks, and a layer is more than 25G. Each video/layer must fit on one side.
And some users got resolution by reencoding to a lower bitrate (a 25G BD disk does not hold 25G). Encore uses padding to predict the size on disk (e.g. add 10% to the amount of space it predicts that build will use), and it can be wrong.
Always good to "run as administrator, though I don't know that ever fixed this issue if someone wasn't.

Is it possible to burn a SD DVD correctly from an Encore CS6 Blu-ray project and content?

Hi all,
I shot and edited AVCHD 1080i30 (60i) square pixel video from a Sony NXCAM HXR-NX5U camcorder in Premiere CS6. I then exported the 1920x1080 edited mpeg2 blu-ray m2v file for import into Encore Cs6. Burning a blu-ray disc in Encore CS6 from this mpeg2 bluray m2v file is no problem and look great even with the default settings.
However, I also want to burn a standard DVD using the same HD Encore CS6 project without having to go back to Premiere CS6 and output a 710x480 mpeg-dvd file. I thought i could simply select the dvd format under the build tab in Encore thinking Encore would handle all the necessary conversions to burn a 720x480 DVD but the menus look jaggy and the video does not play smoothly.
Is it possible to burn a standard DVD correctly from an Encore CS6 HD project and content, or is it better to have Premiere CS6 output a 720x480 mpeg-dvd file and create a new standard 720x480 dvd Encore project instead?
Acording to Encore Help, it says "You can build the same project to DVD and Blu‑ray formats no matter which format you select in the New Project or Project Settings dialog box. Encore makes the appropriate adjustments to transcode the elements to the correct format.", but i'm not convinced Encore is doing things correctly.
Thanks.

Jim,
I tried a variation on your suggestion.
I exported a new m2v file using the mpeg-dvd from Premiere CS6 as you suggested with "Use Maximum Render Quality" checked to get better scaling from HD to SD. I imported it into my Blu-ray EncoreCS6 project by using the "Replace Asset" option and changed the "Project Settings" authoring Mode to "DVD" leaving the HD menu's "Aspect Ratio" at 16:9. I then built the disc using the "Build" tab DVD format and output settings.
It worked!
The jaggies are gone (except for some motion jaggies) and the DVD plays well.
I suppose I could have done something similar within Encore but I'll test that some other time.

Premiere Pro CC H.264 Blu-ray rendering problem

Hi!
I have a problem when try to render AVCHD files (.m2ts) to H.264 Blu-ray. This is the issue that follows me from Premiere Pro CS6 and old machine. When I create a sequence from AVCHD (.m2ts) files and try to export it with H.264 Blu-ray settings (only two changes I made in default settings are multiplexing to TS and change audio to Dolby digital) i got few seconds shorter video file than the original timeline and automatically audio and video are out of sync. I notice that when I try to play rendered video with Windows media player (Media player classic and VLC player also play it the same way) after a while audio is starting to be out of sync. When I import rendered file again into Premiere Pro CC and put it in timeline I can see that my rendered video is shorter than original timeline (I have 4h 30min project and rendered video is 4sec shorter; everything is there but 4sec shorter - probably faster, it is hard to notice how faster because of long timeline, but obviously 4sec faster)
Also, when I take that same project to my friend and render it again everything is ok. He is running a little bit better machine but also he is running Premiere Pro CS6 and I'm running Premiere Pro CC. That was the issue also when he was running Premiere Pro CS 5.5 and run Premiere Pro CS6 a year ago. All settings stays the same when I render and when my friend render the same sequence. I have audio out of sync and he haven't
One more question: Premiere Pro and AME not using Mercury Payback Engine GPU Acceleration at all. In AME I chose renderer: Mercury Payback Engine GPU Acceleration but when I look at NVIDIA inspector I can see that GPU usage is 0% when rendering is in progress. Any idea?
THX!

Thank you Jim,
but I'm confused. Same project, absolutely same settings but with different hardware got different results?
About 2 years ago I had AMD Athlon 3200+, ATI Radeon X800XL, 8GB DDR2 RAM, Win 7, Premiere Pro CS6 (AVCHD input, rendering to .m2t, all settings to default, just multiplexing set to TS because I need audio and video multiplexed to be able to play directly from external HDD to LED TV via USB) - result: audio is out of sync.
My friend had Intel i7, nVidia GTX 550, 16GB DDR3 RAM, Win 7, Premiere Pro CS5.5 (same project, AVCHD input, rendering to .m2t, all settings to default, just multiplexing set to TS) - result: everything OK.
Few days ago same thing, but with new hardware - my hardware: Intel i5, nVidia GTX 760, 16GB DDR3 RAM, Win 8.1, Premiere Pro CC (AVCHD input, rendering to .m2t, all settings to default, just multiplexing set to TS) - result: audio out of sync (as a matter of fact video is shorter - I didn't realize that few years ago, but just now).
My friend with his same hardware as above, few years old (AVCHD input, rendering to .m2t, all settings to default, just multiplexing set to TS) - result: everything OK.
Why is video (rendered) shorter than the original timeline? Is it possible because of multiplexing to TS? If it is the reason, why Adobe left us to choose do we want to use multiplexig or not, when it causes such drastic problem? Why Adobe left us so much option to play with? They don't want to certificate every peace of hardware (graphic card, although many graphic cards are compatible and can be used "at our own risk") because, as they said, it can cause problems, and they left us so much option to change before rendering, and some of them causing problems and aren't compatible with each other If I check some box then I got bad result, and if I not check it, then everything is OK? Don't understand why they left us that option when it's not OK to use it, because it produce bad result?
Not to mention that rendering (AVCHD to H.264 or MPG2 Blu-ray) is significantly faster with i7 than with i5, because, as I can see, GPU Acceleration is not used at all for rendering (maybe just for few effects, that I didn't used yet).
THX!

Question about custom PS menu in Encore CS6 Blu-ray project

I can't seem to find the answer to this anywhere. My project is in Encore CS6 for Blu-ray.
Basically, I have a documentary about a group of friends taking a roadtrip around the country. The film is broken down by days, which coincide with different cities they stop in.
For example:
- Day 1 they were in Atlanta, GA
- Day 2 they were in Tallahassee, FL
- Day 3 they were in Jacksonville, FL
- Etc
The problem I'm having is with the Chapter menu.
Here's what it looks like:
The Chapter menu it's a map of the region with the cities they stopped in and a graphic of their route with a line to each city.
Across the bottom of the menu are the Days to select, ie Day 1, Day 2, Day 3. These are the buttons to select and are not part of the map.
When the Days are selected with the bottom buttons I also want the cities in the map to be highlighted as well. But I can't figure out how to do this? When I bring the menu into Encore it gets all screwed up with selections all overlapping each other, because it thinks both the bottom Day buttons and the map city highlights are both buttons.
Here's what is happening when the menu is brought into Encore:
I only want the lower Day buttons to be selectable, and when they are chosen the city lights up as a separate informational graphic (which is not meant to be selectable as part of the button, just to provide the viewer additional information, in this case a reference on the map of where they are on each Day).
If someone can shed some light on how to do this I'd be most appreciative.

When the Days are selected with the bottom buttons I also want the cities in the map to be highlighted as well. But I can't figure out how to do this? When I bring the menu into Encore it gets all screwed up with selections all overlapping each other, because it thinks both the bottom Day buttons and the map city highlights are both buttons.
When you put the red dot inside the button group for that button, you make it part of the button. That is the nature of the DVD spec. And the area of the button is defined by the whole rectangle the encloses all the elements of the button.
The problem with BigMan's option (which is the option) is that it won't work using a mouse on a computer - a mouse rollover doesn't trigger the selection of the button. It will work on a computer when using the software player's "remote."

Encore CS4 Blu-ray Asset shows 00:01:00 upon Import?

Hello,
I was wondering if anybody elase has seen this. I make my mpeg-2 Blu-rays in Edius (CBR because Encore will not accept VBR without transcoding) and make the BD n Encore.
Every so often when I import a file it shows up as only one mintute in length even though Encore will show the correct file size and "don't transcode"
Any ideas?
Also, why does importing and exporting (to folders) take so long when I am dealing with assets that do not need to be transcoded?
Thanks

Yes, 720p60 progressive.
This only happens about every fifth file I bring in. So a lot work, only some do not. But they work after I delete the 00:01:00 file and re-import it.
Am I getting over a filesize threshold? This last file was 21GB and I can remember another being this large as well.

Encore CS6 Blu-Ray "fatal error" during build

I have an external ble-ray drive that I just bought from OWC for my MacBook Pro. I have created a project for a wedding that has 3 sequences. Everything looks good, and the building/burning process gets about 90% done and I get this:
Blu-ray Error: "fatal error", Code: "6", Note: "Video buffer underflows. Total bitrate is too high near time = 0.0000000 seconds - Failed to multiplex with maximum IG PTS: 54900000 (in 90kHz).
I am new with Adobe, especially Encore. This is my third try with the same message. I tried building to Blu-Ray disc as well as Blu-Ray image. I have several couples waiting on a Blu-Ray disc for their wedding video, and I can't produce one! So frustrated!
Any help is MUCH appreciated!
Josh

ElCuso12 wrote:
Blu-ray Error: "fatal error", Code: "6", Note: "Video buffer underflows. Total bitrate is too high near time = 0.0000000 seconds - Failed to multiplex with maximum IG PTS: 54900000 (in 90kHz).
This is actually a very interesting error message. There are 4 blu-ray authoring programs that can display a error message that contains "video buffer underflows" when authoring a Blu-Ray with H.264.
These 4 blu-ray authoring programs are: Sony DVD Architect Studio, Sony DVD Architect Pro, Adobe Encore and Sonic Senarist BD.
Another interesting thing is also that the complete error message that is displayed by both Sony DVD Architect Studio and Sony DVD Architect Pro is exactly identical, word for word, with the error message that is displayed by Sonic Senarist BD.

Encore CS5 Blu-ray Track Problems

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