Encore CS5 crashes on importing _sessionFiles....ac3 for blu-ray.
Ok, for starters, I've been using cs3-4-5 for a while to create DVDs, no problem whatsoever. Even with ADL (Adobe Dynamic Link). I've been able to burn 1 perfect blu-ray project, it was on a fresh install of CS5. Since then Encore CS5 keeps freezing when re-importing the files right after the transcoding. It always freezes at the same place on many different projects;
The filename is: _sessionFiles_Asf_session_1_audio.ac3
I've tried many things: run as admin, holding ctrl/shift/alt on startup, cleaning cache. I even used the compressed files from the transcoded folders. My audio and video are of the same length. I just re-installed the suite today just to try it again on a clean install.
I've also tried the audio as pcm:
Here are my specs:
OS Name
Microsoft Windows 7 Ultimate
Version
6.1.7601 Service Pack 1 Build 7601
System Type
x64-based PC
Processor
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date
American Megatrends Inc. 0501, 5/9/2011
SMBIOS Version
2.6
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.98 GB
Available Physical Memory
3.58 GB
Total Virtual Memory
16.0 GB
Available Virtual Memory
9.76 GB
Page File Space
7.98 GB
Hard Drive space isn't a problem, I have more than 3tb of free space.
Any feedback would be really appreciated!
I was able to burn a blu-ray disc with my latest project but not without any hassles!!! I had to remove all audio from the menus except the main one. The software allows me for 1 menu with audio along with my main timeline. If I add audio to another menu, it crashes.
My project is a 4cam live show with 1 audio track.
The source format is from my HDV Camera. So it's a .m2t file.
The audio track is from the soundboard, a .wav file.
Edited in Premiere pro CS5
In Encore:
I'm using Dynamic Link ( I also tried with a rendered .mkv file of the project)
4 menus: Main, Setlist, Setlist2, Credits
1 popmenu
audio for menus are high quality mp3s
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0501, 5/9/2011
SMBIOS Version 2.6
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.98 GB
Available Physical Memory 2.01 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 7.86 GB
Page File Space 7.98 GB
files info:
General
ID : 255 (0xFF)
Complete name : A:\Napalm Death.m2t
Format : MPEG-TS
Commercial name : HDV 1080i
File size : 9.39 GiB
Duration : 49mn 48s
Start time : UTC 2011-10-14 22:10:51
End time : UTC 2011-10-14 23:00:29
Overall bit rate : 27.0 Mbps
Maximum Overall bit rate : 33.0 Mbps
Encoded date : UTC 2011-10-14 22:10:51
Video
ID : 2064 (0x810)
Menu ID : 100 (0x64)
Format : MPEG Video
Commercial name : HDV 1080i
Format version : Version 2
Format profile : Main@High 1440
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : M=3, N=15
Codec ID : 2
Duration : 49mn 48s
Bit rate : 25.3 Mbps
Maximum bit rate : 25.0 Mbps
Width : 1 440 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.542
Stream size : 8.79 GiB (94%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2068 (0x814)
Menu ID : 100 (0x64)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : 3
Duration : 49mn 47s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Delay relative to video : -63ms
Stream size : 137 MiB (1%)
General
Complete name : A:\Soundboard\Napalm Death fixed.wav
Format : Wave
File size : 545 MiB
Duration : 49mn 37s
Overall bit rate mode : Constant
Overall bit rate : 1 536 Kbps
Audio
ID : 0
Format : PCM
Format settings, Endianness : Little
Codec ID : 1
Duration : 49mn 37s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 545 MiB (100%)
I've done another project and have encountered the same problems. So what I do now is main menu with audio, rest of the menus no audio.
I like Encore coz I can do popmenu with it, other softwares don't offer it. With other softwares I can do a perfect blu-ray with audio on all menus but no popmenu. That's why I'm working so hard to try to resolve the errors with Encore, so I can have projects with popmenu!!! If other softwares would allow for popmenu I would drop Encore.
Similar Messages
-
Encore CS5 crashes on importing assets
I am running CS5 on a fresh install with Windows 7/ 64 bit with 8GB RAM on 2.66GHz quad CPU, NVidia GeForce 8800GT video card with latest video drivers. I also have a Matrox MX02 Mini installed. Photoshop CS5 and PremierePro CS5 so far work perfectly. Encore CS5 will run but crashes when I try to import an asset. It doesn't matter what kind of an asset it is (wav, mp3, avi, mpg, etc.), it will crash. Encore will show a window which says "Preparing Transcoding Settings", tries to import the aset, says that it has 20 or 30 minutes to go (even for tiny files), and then it crashes. The crash involves that same message window blinking for a while (looks weird), and then the program crashes and an error message appears. I am running the latest CS5 updates from Adobe (updated today). However, the crashing of Encore CS5 happened even before today's update. I need to burn a DVD pronto but I'm stuck. Please help.
Sorry when I see disappointment and frustration and when I see someone's going to leave Adobe.
I have your same "gear" and everything works ok.
Just in case you haven't jet done it:
-download Encore update and leave it on your desktop
-uninstall completely the suite and eventually all third plug-ins
-run Adobe cleaner or go to register and clear everything that mentions your suite
-re-start your pc
-re-install your suite with every antivirus and/or antiadware, spyware switched off (obviously don't stay connected with internet)
-after that update your Encore
-swith on your antiviruses and re-connect with internet
-let Adobe Updater modify your other applications.
See what happens.
Apply one by one your third plug-ins
If this will work you had to give me a pizza
Don't forget to run your applications as administrator
Ciao -
Encore CS3 hangs on "Come for Blue-ray stay for Flash"! Leopard 10.5.2...
I just got my new MacPro running Leopard. Installed CS3 Master Collection. I opened Premiere ok, Photoshop, etc...but when I tried Encore it just hangs on the part that says "Come for Blue-ray stay for Flash"!
I tried to make a dvd out of premiere going to encore it just had the beach ball spinning.
Thanks in advance anyone who can help.
rb.
ps:not sure if this cause an issue but I installed an LG GGW-H20L blue-ray burner(it showed up fine in system profilier as sata device in the 2nd-lower open drive bay...)An update.
Encore would not launch with the LG GGW-H20L installed in my brand new MacPro. Once I unplugged it it launched Encore CS3. So I do not recommend this blue-ray burner in OSX Leopard.
I'm wondering if the Pioneer BDR-202 would work with MacPro, Leopard 10.5.2, Encore 3.0.2 update.
If anyone has any info please share! -
Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?
I went to the original motion menu source and saved it as Microsoft AVI (file name: Premiere pro avi for menu.avi) instead of AVCHD hoping that might help and then brought that file into Encore and linked that as the motion video for the top menu (the other menus don't have a motion background). I tried to animate the buttons for all the menu pages. When I click on the Premiere Pro avi for menu.avi asset the options show for DVD Transcode automatic and for Blu Ray Automatic (for transcoding). The file shows as 720X576 and it is 34 seconds long. The top menu is checked to animate buttons and I can uncheck it if I want, the submenus-start at page 1- have the animate buttons grayed out but checked and I can't uncheck these even if I wanted to. When I tried to burn this to disc, it got further along- burning 13.15 gb to disc and then I got the following error message:
Blu-ray error:File already exists",Code:"6", Note:Video buffer underflows. Total bitrate is too high near time = 1321.253267 seconds-
I am running Windows 7 64 bit, 2.4 ghz processor Quad core, 6 gb of memory and 69.1 gb free on my external hard drive and 29.7 gb free on my c drive. I have an NVIDIA GE force 8500T card. Any ideas? -
Files or Folders needed for blu-ray disc missing !
Hi,
I have Encore CS6. It successfully builds 'blu-ray folder' & 'blu-ray image' without any error. But when I try to create an iso image of the prepared folder using 'Ashampoo Burning Studio' it gives an error message saying that the folder doesn't contain all the files and folders needed for blu-ray. But when tried to do the same for DVD, there is no error. My blu-ray burning drive is broken and I want to check my finished project from my hard drive using Daemon's Tool and VLC or PowerDirector.
Could anybody advise how this can be fixed on Encore CS6. Encore CS5 never had this problem.
ThanksTried that as well. The player gave an unrecognized format error.
-
Hello,
We have many short ~2 minute files with long filenames (so they can cleanly be used to form the chapter descriptions for the disc) organized into folders and, as mentioned in another thread, we are having difficulties preparing these files in advance for Blu-ray processing for Encore so they do not need to be transcoded when we select 4-5 to author a Blu-ray with. I tried to get around this by creating a massive project with all 500 of our files, using Encore CS6 to transcode all of them, then hoped Encore would know it transcoded that same asset in another project when we went to use 5 of those same files in another project. Unfortunately, not only did Encore not automatically detect that it had already transcoded the file for Blu-ray in another project, but when we went to manually locate the file, we saw that Encore truncated all our filenames to 20 characters in the Transcoded folder, followed by "_sessionA_blahbalhablh.m4v". Our filenames are not unique to 20 characters, so many filenames with A, B, C, D, etc suffixes were created and we have no way of telling what file is what. We can't even play the file to check, and we also can't compare the running length as Encore transcodes to elementary streams that can't be played back. Is there anyway to copy the transcoded asset knowledge from one project to the other so we can make use of the 3 days of compute time we appear to have wasted?
I've also looked into using Adobe Media Encoder to do this, but I think I'd need to take our files one folder at a time and run the transcode on them so they didn't get jumbled with the other files. I can't see a way to setup AME so that it handles recursive folders, and I also can't see a way of working with AME through command-line automation so that it can whir away and process one folder of 5-10 files at a time. All I can see is a way for it to turn out a similar output to our failure with getting Encore to transcode the files.
Any ideas on how we can batch-transcode for Blu-ray ahead of time instead of wait for Encore to transcode for every disc we build?Encore is not long filename friendly, and will cause problems if you exceed an 80 character filename (Including spaces). Odd characters and in some cases excessive path depth can also be issues. The Encore authorcore (sonic based) is old, and just not modern filename friendly.
So I'd rethink the long filenames generally.
Ask your AME question in the AME forum. I do not know whether there is a good option for you or not.
hoped Encore would know it transcoded that same asset in another project when we went to use 5 of those same files in another project.
Encore creates a folder structure for the project, and under the sources/transcodes/ folders, a folder for each asset that is transcoded. As soon as you create a new project, all that is gone, and with it encore's memory for it. You can import those files as assets, but I assume your point is that you can't tell what is what.
We can't even play the file to check, and we also can't compare the running length as Encore transcodes to elementary streams that can't be played back.
The elementary stream is an m2v. You can play these (e.g. with vlc player). But all that would be cumbersome.
Still thinking about this... -
Can one build chaptering menus that work in Blu-Ray with Encore? I normally have worked with Final Cut X but there is no way to build menus for the Blu-Ray DVD. Thanks
DonSorry to explain so poorly. The timeline is the whole DVD. Within it are multiple chapter points to delineate segments of the information. Than, using the Mpeg2 compression file in Apple's DVD Pro, I build the menus with buttons which relate to the chapter points. However, if I select. The compression protocol for Blu-Ray, it seems as tho I cannot make menus which are functional on the Blu-Ray disc.
Another gentleman has answered saying there are many available menus in Encore which can be used for a Blu-Ray disc. I got Adobe Premier's trial. Am assuming that is different than Encore.
Appreciate your help
Don -
Mpeg 2 for Blu-ray audio exports with missing frames at beginning and end.
Im using a Matrox Axio LE system and the Matrox Media encoder to export an Mpeg 2 for blue-ray. My footage is shot in 1280x720p 59.94 drop frame. I have found that after exporting the file from the encoder and bringing it into Encore CS3 that the audio that was exported is a little shorter than the video. Frames are missing at the end of the file.
Because of this my video and audio are way out of sync. Has anyone else come across this issue?Maybe on the Matrox forums.
-
Encore CS6 hangs at slideshow build component of Blu-Ray disc/folder build
Encore stops responding at slideshow build during overall Blu Ray disc or folder build. Project consists of 96 min video timeline via PrPro dynamic link and Japanese & English subtitle tracks, main menu plus 4 sub-menus (2 chapter menus, subtitles and slideshow). 2 menus are motion w/audio.
Slideshow consists of 147 jpegs. After 2nd build failure I reduced all images to uniform 1080 height. No transitions, no manual advance, no pan & zoom. Slideshow fit to audio duration of 2 mp3 assets totaling aprx 7 mins and individual slide durationof 2 secs. Aspect set to 16:9. Encoded size of slideshow 58.42 MB.
Running Win7 SP1 home on i7-3610QM x8 for total 16GB mem w/NVIDIA Quadro 3000M gfx. No prior problems with this configuration for several Blu-Ray and DVD projects. This is first time out with a slideshow component. This particular project built successfully for workcopy Blu-Ray disc, with video timeline and subtitles, but no menus or slideshow.
Help!
ElliottThanks Stan,
I am not sure what you mean by your question if I resaved all files. When I resized the images I used Adobe Bridge's Photoshop image processor to bulk re-size the images, saving to a different folder than the originals. I kept the original file names (hmmm, now that I think about it, that may not have been the best choice), then replaced each image asset in Encore's project window, pointing to the file with the same name, but different folder (the preview image in the project window confirmed the reduced image sizes).
But anyway, rather than pulling my hair out risking another hang during the build, I simply made an m2v video files of the jpegs in PrPro (which allowed me to sync some cuts to the music) and placed it in a timeline. No stills now, just an additional timeline.
I'm writing this as the bluray disc build is chugging away. But here's another Encore anomoly, if you have an answer-- before I decided to build the slideshow in PrPro, I tried to save the Encore project with a different filename so I could try your suggestions without corrupting the working project. The save failed twice, well into long process of copying files, returning the error code, "Access Denied". Any thoughts?
-Elliott -
Which H.264 settings for Blu ray with mixed assets
Hi,
I am still learning with the different options that I can chose in Encore for transcoding an asset but I am not sure what to chose.
I created a project in PP which uses the following formats 1080i/25,1080i/50, 720p/23,976 and 1080p/25.
the main scenes in PP is in 1080i/25. Most clips are documenting sports or moving objects.
If I use the automatic transcoding setting in Encore, it will be transcoded in 1080i/25 but is this really good? Although I am in a PAL region I think, for Blu Ray, I could also use NTSC settings like 1080p/25.
What shall I do?
ThanksHi,
I am still learning with the different options that I can chose in Encore for transcoding an asset but I am not sure what to chose.
I created a project in PP which uses the following formats 1080i/25,1080i/50, 720p/23,976 and 1080p/25.
the main scenes in PP is in 1080i/25. Most clips are documenting sports or moving objects.
If I use the automatic transcoding setting in Encore, it will be transcoded in 1080i/25 but is this really good? Although I am in a PAL region I think, for Blu Ray, I could also use NTSC settings like 1080p/25.
What shall I do?
Thanks -
H.264 for Blu-Ray Encoding Time
Hi All,
I have exported a Pro-Res 1080p 2 hour film from FCPX and just dropped it into compressor. I have then dragged the default H.264 for Blu-Ray settings on my video and it looks like it will take way over three hours. I have a friend running Media Encoder and with the same file on his laptop it does it in 40min and it's a slower spec . I am running Compressor 4.1.3 and the latest MAC OS operating system. I have enabled additional instanced checked and the number 1 in the drop down (there are no other numbers)
Is there anything I am doing wrong, surely it can't be this slow, it's not even set to multipass.
ThanksSounds about right to me for a rMBP.
Russ -
I have internet service on iMac but cannot get connection for Blu ray with airport express.
Why am I not getting internet connection for blu ray on tv with airport express?
Which exact model of the AirPort Express do you have?
Did the Blu Ray player connect wirelessly to the Express before or has it never been able to connect to it at all? -
Exporting MPEG2 files for Blu-ray from 720p60
I am exporting MPEG2 files for Blu-ray from 720p60 using compressor 3.05. I export straight from Final Cut 6 to compressor. It all looks great except I end up with some frames in the video that pixelate. It is just one frame, and the average viewer may not see it, but if you go frame by frame you see it. I thought it was just a bad export, but I exported the file again and the same thing happens again on the exact same frame. The fact that it happened again on the exact same frame was very odd to me. It is this way on five different video files. It's certainly not like that in the original on my timeline, so I don't know why it is doing that.
I guess I will try exporting a quicktime file first and then putting that file through compressor to see if that makes a difference. Any ideas from anybody?Exporting a quicktime file first still produced the pixelated frame. I'm not sure what else to try.
-
Extended Warranty for Blu Ray Player
Hello,
We purchased a panasonic blu ray player a few years ago and this January it stopped reading blu ray disks. After moving, I was finally able to unpack it and test it out again to no avail. I then got through all of my receipts and found the original receipt but the warranty has recently expired. Is there any way that I can have this device fixed through the store as my warranty has so recently expired and the issue was not resolved before its expiration? It was the 4 year extended warranty.
Thanks,
JHello J/haroude,
Thanks for reaching out with this question! Sorry to hear your bluray player has stopped reading disks. The definitely work better when they read the disks you put in them!
All kidding aside, there are a couple things you could try to troubleshoot for this issue:
· Install any new firmware updates available for your unit (you can do this by connecting the player to the internet or looking on Panasonic’s website, by your specific model)
· Clean the laser lens inside the player with a CleanDr. Laser Lens Cleaner for Blu-Ray Players
· Perform a factory reset through the menu on the bluray player
Due to the expiration of your Geek Squad Protection plan, you would pay a non-refundable fee to have the player sent out for service. Then once the issue was identified, you should be contacted by a Geek Squad Agent with the quote for cost of repair before any further work is performed on the unit. Between the fee to have it sent out for service and the cost of the repair, you could probably purchase a brand new player for about the same price; maybe even less.
Please let me know if any of these troubleshooting processes remedy your issue. Also, feel free to reach out with any other questions or concerns.
Thanks,
JD|Social Media Specialist | Best Buy® Corporate
Private Message -
How do I determine correct media encoder settings for Blu-Ray
I am successfully producing Hi Def Blu-Ray disks by using one of the presets available in Premiere media encoder. Actually using the HDTV 1080i 25 High Quality setting. They playback in beautiful high definition but I think I was just lucky. I would really like to know what determines the setting I should use.
1. I live in Australia so I assume PAL.
2. My camera is a Sony HDV. HCR HC9 1440 x 1080i. I assume this is irrelevant to export encoding settings for Blu-Ray.
3. The export encoder preset has field order set to Upper. I would have thought I should either match the project settings which is interlaced to match my camera and project. OR more likely I should match the audience TV which would be a widesceen plama or LCD TV. I dont know if these TVs are interlaced or progressive. OR is it more a question of what field order the Blu-Ray player expects me to send on the disk?
4. I will play on a TV 1920 x 1080 pixel capable and on slightly lower resoultion widescreens. The encoder preset is for 1920 x 1080 so I assume that's ok for all widescreen TVs even lower definition ones.
As you can tell I am a learner. Any suggested links to basic reading on the subject would help me.
Robert
PS Put this item in wrong forum previously.Since no response I've been searching and found the following.
When encoding to make a Blu-Ray disk from my HDV 1080i footage:
1. Tell encoder the source is 1080i That is interlaced and it's TOP field first for HDV footage.
2. Tell it to encode to 1440 x 1080 resolution. You could tell it 1920 x 1080 but it will take much longer to encode. Will be good but why bother. All BD players will automatically up the 1440 to 1902 full screen.
3. Beware, not all players support BD-R and BD-RE recordable disks.
Seems Panasonic is good. Samsung probably good. Sony and Sharp probably not able to read (yet).
4. All players read MPEG-2 compression and H264 compression. Use a bit rate of 25 Mbps for MPEG-2 encode or 18 Mbps for equivalent result in H264 encode. Can use higher rates. These are minimums for a very good result
5. One pass encode is pretty damn good but use two pass if you have the time to wait for the encode.
Maybe you are looking for
-
How to reset battery status in menu bar?
After upgrading to 10.5.5 I experienced sudden loss of performance with both of my batteries. Overnight the battery yielded only 45 min, and the recharge time was usually about 40 min as well. As a result of frustration, I decided to crack open the c
-
Understanding the " do not backup " under option
i read this in the help section: Excluding items from a Time Machine backup You can exclude items from a Time Machine backup to save space on your backup volume. If you're using a different method to back up certain files and folders, you may want to
-
I was given an old iPhone 4 running iOS 7.1.2, and am stubborn enough to expect it to work. Typing text is taking me five times as long as it did on my old non-smart phone. Please explain to me how I can... Skip over characters (like the left-right a
-
Enhancement in FM : RV_INVOICE_DOCUMENT_ADD
Hi, The RV_INVOICE_DOCUMENT_ADD, is a FM : use in T. code VF01, VF02, VF03 etc. in this in our system we have added Enhancement point as ENHANCEMENT 266 ZACCOUNTING_FILE_SAVE2. "active version CALL TRANSACTION 'ZACCOUNTING'. ENDENHANCEME
-
BAPI Or FM to add output type to VF02
Hi, Is there is any Function Module or BAPI to add output type to VF02? Thanks, Suresh.