Encore CS5 freezes when starting to Burn project

Hi,
My CS5 Encore works fine until I "Build" or "Burn" a project. It prepares the files successfully for burning but as soon as it physically starts to burn to disc, it only goes up to 7.82MB exactly everytime and then it never finishes the burning. The DVD continues to spin but nothing happens and then I have to restart my PC (Windows 7). I've tried to run Encore as Administrator but it doesn't work.
Any help will be GREATLY appreciated!
Jaco

Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
Encore "No Drive" Error http://forums.adobe.com/thread/569230?tstart=0
Things and Software to AVOID when authoring/burning a DVD
Start --> http://forums.adobe.com/thread/608660?tstart=0
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941?tstart=0
Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc (send the author a PayPal donation if you like his program)

Similar Messages

ENCORE CS5 'FREEZES' WHEN TRANSCODING

I have built a project (3.75 minutes) in PremierePpro CS5, consisting of AVCHD, stills, and audio tracks. It plays correctly in that application. I then use 'dynamic link' to send to Encore CS5 - that seems Ok. However, when building (for DVD) the project (and other similar) appear to get about 3/4 way through (according to the progress bar) then 'freeze'. On cancelling, I get the message 'encore not responsing', followed by 'premiere pro not responding'. Ive tried other methods of getting the project into Encore, but the results are the same.
Any ideas?
System W7 64; Processor: I7 980X Extreme 6 core 3.33hgz; 12MB DD3 ram; SSD 240 GB (4 in raid 0) - 50% of drive space available. Memory usage set to 'performance'.
Les

I'm getting a similar lock up of Encore CS5 when building a DVD.
The source has already been rendered in PP using the AME MPEG DVD settings that follow the source material (24p DV).
It locks up during the same process each time. The DVD spins up to speed as if it is writing but the progress bar stops about 10% and never moves. I can't cancel the process (it asks if I want to cancel but nothing happens). I can't eject the disk. It continues to spin even through a restart (but I can eject at this point). Windows continues to function fine throughout (for other things).
The resulting DVD has only about 10 seconds of the opening menu but then locks up (so nothing past that ever got written). Maybe there's a problem with the menu video or audio? I'm using the NTSC wedding monogram menu with a 16 bit 44.1khz wav file for audio.
Note: Building to an ISO file instead of direct to DVD works fine. I then use imgburn to make the DVD. I'd just prefer it worked without the extra step.
PC Specs:
- Gigabyte EX58UD5 Motherboard
- Intel Core i7 920 @ 2.66 GHz (not overclocked)
- 12 GB of RAM
- WIn7 Pro x64
- Sony Optiarc AD-7240S DVD burner

Encore CS6 freezes when trying to open projects

Hi,
We are working with Premiere CC 2014 and for DVD authoring we use Encore CS6. Now, whenever I try to open a project or import a file, Encore freezes in and I have to force quit it. Already uninstalled and made a new installation, erased the Preferences - but to no avail.
I am working on a MacBook Pro, intel Core i7, 8GB, with OS X Yosemite.
What could be the reason?
Any advice would be very much appreciated.

Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html
Mac Yosemite and Encore https://forums.adobe.com/thread/1635427
-and https://forums.adobe.com/thread/1321191

Encore CS5 freezes when building DVD

Hi!
Just spent lots of money on CS5 and got lots of problems. Cannot build DVD at all. Even 50 sec. HDV, DSLR or any kind. Encore becomes frozen after few min of transcoding.
dual xeon
Nvidia quadro 4800
12 gb ram
RAID 0 2 T plus multiple single drives.
Matrox mini, I have installed just the card but not the software since it is not working with CS5.
My previous versions of CS3 and CS4 worked fine. I would say that CS4 was much more stable.
Any comments?
Thank you in advance.
Michael

I may have had a breakthrough in that, after removing several media converter apps, I now seem to have dependable DVD production. I thrashed around and removed a few things before I checked again, but my suspicion is that ffmpeg might be the culprit, (but I don't have time to reinstall it to verify that notion now).
I'm happy if that fixes the problem, but still can't help but feel that it's a program flaw if its able to zone out so silently, without an error message, or even reporting that it's not responding, (but just perpetually idling). That was a frustrating and erie problem that I hope can a least be improved on to the point of crashing with some kind of diagnostic if not surmounting whatever the conflict is. So far, 4 DVDs without a hitch. Yea.

Enocore CS5 error when trying to burn to blue ray disc

My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?

Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?
I went to the original motion menu source and saved it as Microsoft AVI (file name: Premiere pro avi for menu.avi) instead of AVCHD hoping that might help and then brought that file into Encore and linked that as the motion video for the top menu (the other menus don't have a motion background). I tried to animate the buttons for all the menu pages. When I click on the Premiere Pro avi for menu.avi asset the options show for DVD Transcode automatic and for Blu Ray Automatic (for transcoding). The file shows as 720X576 and it is 34 seconds long. The top menu is checked to animate buttons and I can uncheck it if I want, the submenus-start at page 1- have the animate buttons grayed out but checked and I can't uncheck these even if I wanted to. When I tried to burn this to disc, it got further along- burning 13.15 gb to disc and then I got the following error message:
Blu-ray error:File already exists",Code:"6", Note:Video buffer underflows. Total bitrate is too high near time = 1321.253267 seconds-
I am running Windows 7 64 bit, 2.4 ghz processor Quad core, 6 gb of memory and 69.1 gb free on my external hard drive and 29.7 gb free on my c drive. I have an NVIDIA GE force 8500T card. Any ideas?

Encore CS3 Freezes when Transcoding

I opened an older DVD menu that was made in Encore CS2. I made some changes to it cleaned up orphan timeline and dead links and added audio to menu. When I tried to export it to DVD it freezes when transcoding and locks my work station. I've done this several times on CS2 but this is the first time I have done this in CS3 and I get this problem. I tried transcoding seperately and my PC still freezes. The encore preview menue is great. Does the program only transcode AVI or does it do AVI and MP3. I really dont understand fully what it does when transcoding because either it didn't do this in CS2 or it did but it was flawless so I paid it know attention. Any assistance would be great.
Charles Mosley
[email protected]

Problem Specification: Encore CS3 Freezes when Transcoding
1) I copy the txt of this guy coz my problem is more or less alike and he uses the proper technical words to explain the problem. But i'm glad you take time to read every mails.
2)I've got a Dual core 3.7GHz, 2G RAM Dual Channel, graphics card Nvidia6600TD 128VRAM & 250G HDD,
3)Problems...
- I edit a sequence duration 2Hr04min in Avid Express Pro HD 5.6.3 and Export it in Quicktime ref. I work wid Encore 2.0
- I use Procoder3 to creat both .m2p & .m2v authoring files. Here i got 2 files of aprox 4.5G each making it around 9G & 8G
- Using the .m2p files After creating the menue etc, i put it to burn but transcoding process freezes at 1/4 of the process. i try transcoding while file still in the project tab but it freezes at 1/4 again.
- Using the .m2v file the problem occur as with the .m2p files...
- I tried directly with the quicktime ref. Here it can't even trancode the Ref file!!! I tried transcoding it while still in the project but this option is DISABLED from the right-click menu.
- I created a new project an started anew for each of the 3 options but same problem.
What to do?
My RAM is perfectly ok, where lies the prob?
I've been trying to find out the prob since 10Days!! I should have submit this job monday last...
Plz Help...
Thx in advance Bill.

Bridge CS5 freezes when using 'reveal in explorer'

Bridge CS5 freezes when you select a file and try to "reveal in explorer". The command does work, it does reveal the file in explorer but then the bridge window turns white and freezes. It usually doesn't happen in the first time you click 'reveal in explorer', but if you do it enough (3x or more) bridge will freeze eventually.
I'm going back to Bridge CS4.
*I'm using Bridge CS5 on windows 7 Professional 64 bit

This sounds like a memory thing. Check the spare space on the HD (it should never be more than 75% full), defrag the harddrive, clean out your trash bin,check to see if you paging file is installed, and your RAM is working properly.

CS3 freezes when started on Mavericks

CS3 freezes when started on newly installed Mavericks (from 10.8). Last files are displayed and Regster window appears and then freezes up. Necessary to Force Quit to get out. I've "successfully" re-installed CS3 several times but the problem continues. What gives?

http://forums.adobe.com/thread/1342453?tstart=0
Mylenium

In design CS5 freezes when I try to place a file / photo linked to the Dropbox. I am using OS 10.10.2

Issue 1- Indesign CS5 freezes when I try to place a file / photo linked to the Dropbox.
Issue 2 - Illustrator quits when I try to save files to the Dropbox. Some have links and some don't but it's the same problem.
I am using OS 10.10.2
Can anyone explain why? Can anyone tell me how to fix this?
Thank you

Issue 1- Indesign CS5 freezes when I try to place a file / photo linked to the Dropbox.
Issue 2 - Illustrator quits when I try to save files to the Dropbox. Some have links and some don't but it's the same problem.
I am using OS 10.10.2
Can anyone explain why? Can anyone tell me how to fix this?
Thank you

Encore CS5 freezes opening project

I am running Production Premium CS4 and CS5 on Vista Business 32-bit.
I can't use the Dynamic Link in Encore CS5 as I don't have After Effect CS5 or Premiere Pro CS5 installed so I've created a new project in Encore CS4, imported footage from an After Effects project and saved the project. I then try to open the project in Encore CS5 and it freezes at 13% of the 'opening project' popup box every time.
Can anyone suggest how I might resolve this problem? Thanks.

Just did a search for this problem as my progam also started to hang all of a sudden - at 13% while opening.
I figured it might have been something to do with my clearing out the massive Adobe cache last night. (Useful to do if you suddenly find that you're missing hard drive space and it's not the shadow files. Look in hidden file AppData Adobe Common....)
Anyway, after reading this post, I opened the Premiere Pro file that was used to create the film file originally (even though I never exported this file directly to Encore. I used Media Encoder first.)
As soon as the file loaded in Premiere, the Encore problem resolved. (I had tried it several times before with no luck.)
I didn't need to go back into the Cache folder or rename anything.

AE cs5 freezes when loading project

Mac Pro Tower (2009), quadcore, 8 gigs of ram, 20% free on System HD. Cache cleaned and emptied on all CS5 products. Running up to date CS5.
I was exporting a file after small tweaks in the timeline to a PNG Quicktime , and all hell has broken lose. AE froze when i pressed render, and i had to force quit. From then on, i have not been able to open any project that has a dynamic link, premiere sequence or QT movie. It starts to open the project and then hangs like the dialog box in the preview window shows. Shutting down QT32 Server does not help. Shutting down Time Machine does not help. Making the QT movies offline does not help. starting a new project and then importing the old projects that are in question does not help. These files worked just minutes before, and now, they do not. Please help me.
At one time, i was so excited about dynamic link and the integration btw all these tools. It seemed so promising. But working on a mac with cs5 has been a nightmare. If you have any suggestions to what format i should convert any of my footage to in order to not use Quicktime File types, that would be nice. Otherwise, please find a way to get Quicktime to work well with CS5.

I would like to update everyone on the nightmare i have been experiencing this week. To recap, i could not open projects that have dynamic links. We were successful finally being able to open up the projects on other computers and eliminated any problematic files that stalled the open. We were able to open projects that were crashing on open, before. We can export from the programs, but we cannot export through media encoder. Media Encoder connects to the dynamic link server, but does not open and display the sequences in a premiere project or an after effects project . it just shows a blank dialog box, instead of the available sequences from the project.
We have a theory. With a very skilled colleague, we dug deep into the recesses of OS X and found some interesting things. One, QT32 server and dynamic link seem to be working correctly through TCP. They contact the codecs written in the library, and it makes no difference if third party codecs are installed. Instead, it seems that there is a strange relationship with the drive that contains the assets. It may be an indication of a more systemic error in permissions (even though the drive is set to not have any permission settings). Something is stopping the files from being used by media encoder. i am able to export from the programs. We think that this error occurs during exports as well. During export of video files or image sequences, random frames will show this:
As if the program lost connection with the file types during the render.
I still cannot use CS5 in its intended way. I hope the forum can help in finally pinpointing this problem.

Encore CS5 freezes on "initiating transcoding" during startup

At the moment I am a very frustrated Encore CS5 user. Help.
I cannot get Encore to open. The program will start and when it gets to "initiating transcoding" it will become non responsive and the only way to stop it is to turn the power off on the computer.
I previously ran CS4 for at least a year on the same computer with no issues. I upgraded to CS5 in early september and was able to successfully burn at least 2 projects. All other CS5 components work fine EXCEPT Encore. This latest behavior seems to have started about two weeks ago.
I've done the following
1- an earlier post suggested upgrading a roxio driver. Did that - no change.
2-I've followed most of the simpler suggestions on the "Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) - including trying to wipe preferences (couldn't figure out how to do that on Encore - since it won't open!), creating a new administrative profile and updating every driver I could think of. I did not yet try the more involved strategies such as selective startup.
3-I completely uninstalled CS4, Reinstalled CS5 and updated. Encore opened once and will not open again.
Oh and I also called Adobe support - waited on hold for over an hour to speak to someone on a very lousy, almost inaudible connection only to be referred to the same document I'd already read on my own. I was told I could pay for support (which seems ludicrous given that the program won't even open and is brand new!) and was even willing to do that, but the support tech seemed to imply I should try uninstalling cs4 first.
So now I'm back at square one. Any suggestions would be greatly appreciated.
My computer is an HP
windows 7
pentium core i7 cpu 902 @ 2.67 2.67
9 gb ram
64 bit
with two 500gb drives and an external raid Terra.

You can try one more thing.
Just enable your drive
try with other software to burn a small file(nero or any other software)
if it works, Install the roxio drivers from
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS=
Reboot your system and try to launch encore.
Thanks,
Pankaj Gauba

Encore CS5 freezes as I build a DVD

I'm attempting to burn a DVD on a Dell Optiplex 755 using Encore CS5 that was recently installed on a Windows 7 Enterprise 64-bit OS with 4 GB of RAM. The project will start to build the DVD but then freeze up and give me (Not Responding). I've checked the event viewer and was unable to find any events in there and there are no error messages displaying on the screen. Please HELP!!!

How to give more information for someone to help
http://forums.adobe.com/thread/416679
Some specific information that is needed...
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all programs
2 - 320G WD Win7 swap file and video projects
3 - 1T WD all video files... read and write
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
Plus Video-Specific Informationhttp://forums.adobe.com/thread/459220?tstart=0
And, finally, the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549?tstart=0
Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD%3F
Read Hunt on Using MOD/TOD files http://forums.adobe.com/thread/699990?tstart=0
Also, This is aimed at Premiere Pro, but may help
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section at the troubleshooting link

Workaround? Encore CS5 crashes when I click "open file"

I'm running Encore CS5 on a Windows 7 machine. The project resides on an external hard disk, and was created using CS4 on a Windows XP machine.
When I first start it up, it opens my project file just fine. However, if I then click "Open project" to close the current project and open a different one, CS5 crashes and burns with the usual "shut down" error message.

Here again you are facing a menu related problem.
Again the same advise :
I would advise you not to uninstall Encore CS4. Both CS4 and CS5 can co-exist on the same system. This is because there might be some plug-ins that CS4 might be using and not CS5 which may cause some problem.
Other option could be to open your project and delete the menus in the project and re-import them again. But this is just a guess because most of the time I have seen menus causing problems from one version to other.
Good luck.
Ramesh.

Illustrator CS5 freezing on start up

I'm not sure what went wrong but suddenly Illustrator stopped working.. not while I was actually using it but now it just won't load. I see the orange start up screen it says loading fonts and that's it. It get stuck and eventually I have to use the task manager to quit the program.
I have the CS5 Master collection and all the other software are running fine. I tried reinstalling Illustrator & it's still doing the same thing.
My next step is I'm going to try uninstalling the entire CS5 Master Collection & then reinstalling.
Was there some file or folder other than the actual location where I installed Illustrator that's not being deleted when I reinstall?
I'm guessing this is why it's still not working.

I was having this same issue. I had also installed some fonts, after which Illustrator froze while "installing fonts," so I removed the fonts, but it didn't solve the problem. Illustrator continued to freeze on start up, albeit, now during "initializing."
The solution that worked for me ended up being very simple: hold down the Command-Option-Shift keys while starting Illustrator. Apparently it resets the applications preferences.
Hope this works for you too!

Encore CS5 freezes when starting to Burn project

Similar Messages

Maybe you are looking for