Encore CS5 hangs when opening project
I have read posts about this problem already and the solutions proposed so far seem to do with changing or erasing cache files, fiddling with Premiere Pro, etc. Frankly, I don't understand any of that!! Can someone suggest
something more direct? What happens is that when I try to open old (about 2 months old) Encore projects, they hang at between 7 and 13 %. It is happening with 5 different projects that all worked fine in November. They are on two different hard drives, and in separate folders. Thanks for the help.
Some of the suggestions are general and may apply to multple projects, and to causes that could affect multiple projects/drives. For example, the "run as administrator" method.
Can you create a new project? Can you save, exit Encore, and reopen it?
Similar Messages
-
Hello! I have a problem here which I can't solve. I also asked this question here: http://stackoverflow.com/questions/14365031/jdeveloper-11-1-2-3-hangs-when-opening-project-from-jdeveloper-11-1-1-6/14369211#14369211 . The whole story in short. I have a JavaEE client-server project in JDeveloper 11.1.1.6, where it works like a charm. Recently I had to upgrade JDeveloper version to the latest 11.1.2.3. The first problem was that the standard procedure of migrating project from the older version of JDeveloper to the newer one did not help: IDE was hanging forever all the time with no apparent (for me) reason, log file was silent about that. Then I tried another way: I just created the same project from the beginning and put there all necessary source files, libraries, set project properties etc. Still nothing, but now found the way to obtain a kind of error at least. I ran C:\Oracle\Middleware\jdeveloper\jdev\bin\jdev.exe from the command line and got the following (e.g. when I started running debug):
Jan 16, 2013 8:52:09 PM oracle.ideimpl.runner.StarterFactoryDescriptionImpl logError
SEVERE: Incorrect hash-structure value in starter-factory definition
Jan 16, 2013 8:52:10 PM oracle.ideimpl.runner.StarterFactoryDescriptionImpl logError
SEVERE: Incorrect hash-structure value in starter-factory definition
But I don't know what could be the next step... Could anyone help me? Thanks in advance for your attention!
Edited by: user12144197 on 22.01.2013 0:42Hi,
not sure if you have a support contract or work for Oracle. In both cases the best option is to file a bug (service request)
Frank -
IMovie '09 hang when opening project
I have a large project in iMovie I was working on. When adding a song from the media browser to a clip I got the "spinning Beach Ball" where iMovie hangs until I had to "Force quit". Reopening iMovie in order to edit the project hangs (spinning beach ball). I have seen multiple posts on the web and even in older post here; but have not found a working solution. Following the advice of older posts I have:
Rebooted
Repaired permissions / fixed errors
Trashed iMovie plist
Removed video clips from iPhoto (to reduce iPhoto video file size)
Used time machine to revert back to previous edit
Does anyone else have any suggestions?
Apple- are you listening? Anyone from Apple Support care to take a crack at it?
Here is the hang report:
Date/Time: 2011-05-26 12:49:00 -0400
OS Version: 10.6.7 (Build 10J869)
Architecture: x86_64
Report Version: 7
Command: iMovie
Path: /Applications/iMovie (original).app/Contents/MacOS/iMovie
Version: 8.0.6 (821)
Build Version: 16
Project Name: iMovieApp
Source Version: 8210000
Parent: launchd [101]
PID: 596
Event: hang
Duration: 6.59s (sampling started after 2 seconds)
Steps: 26 (100ms sampling interval)
Pageins: 0
Pageouts: 0
Process: iMovie [596]
Path: /Applications/iMovie (original).app/Contents/MacOS/iMovie
UID: 501
Thread 3854 DispatchQueue 100
User stack:
26 ??? (in iMovie + 10073) [0x3759]
26 ??? (in iMovie + 10284) [0x382c]
26 ??? (in iMovie + 13142) [0x4356]
26 NSApplicationMain + 574 (in AppKit) [0x98b862d9]
26 -[NSApplication run] + 917 (in AppKit) [0x98b8e2a7]
26 ??? (in iMovie + 232187) [0x39afb]
26 ??? (in iMovie + 1242384) [0x130510]
26 -[NSResponder tryToPerform:with:] + 127 (in AppKit) [0x98d3f14c]
26 ??? (in iMovie + 1743910) [0x1aac26]
26 ??? (in iMovie + 397313) [0x62001]
26 ??? (in iMovie + 395139) [0x61783]
26 ??? (in iMovie + 1393665) [0x155401]
12 GetMovieIndTrackType_priv + 250 (in QuickTime) [0x9203e3c5]
3 GetMovieIndTrackType_priv + 241 (in QuickTime) [0x9203e3bc]
2 GetMovieIndTrackType_priv + 215 (in QuickTime) [0x9203e3a2]
2 GetMovieIndTrackType_priv + 232 (in QuickTime) [0x9203e3b3]
2 GetMovieIndTrackType + 29 (in QuickTime) [0x9203e2a7]
2 ZeroOutMoviesError + 11 (in QuickTime) [0x920cbe53]
2 MoviesGetPerThreadStorage + 68 (in QuickTime) [0x91feeeeb]
1 QTGetPerThreadStorage + 70 (in QuickTime) [0x91feef3d]
1 pthread_once + 35 (in libSystem.B.dylib) [0x95ee0871]
1 QTGetPerThreadStorage + 46 (in QuickTime) [0x91feef25]
1 GetMovieIndTrackType_priv + 256 (in QuickTime) [0x9203e3cb]
1 GetMovieIndTrackType_priv + 244 (in QuickTime) [0x9203e3bf]
1 GetMovieIndTrackType_priv + 260 (in QuickTime) [0x9203e3cf]
1 GetMovieIndTrackType_priv + 253 (in QuickTime) [0x9203e3c8]
1 GetMovieIndTrackType_priv + 273 (in QuickTime) [0x9203e3dc]
Kernel stack:
26 lo_allintrs + 302 [0x2a0b6e]
26 interrupt + 171 [0x2aa0d6]
26 lapic_interrupt + 126 [0x2b16c2]
26 intel_startCPU + 885 [0x2b2825]
26 sync_iss_to_iks + 124 [0x2a99dc]
Thread 385c DispatchQueue 1634545000
User stack:
26 start_wqthread + 30 (in libSystem.B.dylib) [0x95ee7b66]
26 _pthread_wqthread + 390 (in libSystem.B.dylib) [0x95ee7d21]
26 _dispatch_worker_thread2 + 240 (in libSystem.B.dylib) [0x95ee829e]
26 _dispatch_queue_invoke + 163 (in libSystem.B.dylib) [0x95ee84f9]
26 kevent + 10 (in libSystem.B.dylib) [0x95ee8922]
Kernel stack:
26 kevent + 97 [0x4783e9]
Thread 386e
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317 (in DVCPROHDMuxer) [0x17a1798f]
26 CFRunLoopRun + 84 (in CoreFoundation) [0x96cae3a4]
26 CFRunLoopRunSpecific + 452 (in CoreFoundation) [0x96ca8464]
26 __CFRunLoopRun + 2079 (in CoreFoundation) [0x96ca937f]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x95ec209a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 389b
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 QTVisualContextImageProviderWorkLoop + 128 (in QTKit) [0x9025b645]
26 CFRunLoopRun + 84 (in CoreFoundation) [0x96cae3a4]
26 CFRunLoopRunSpecific + 452 (in CoreFoundation) [0x96ca8464]
26 __CFRunLoopRun + 2079 (in CoreFoundation) [0x96ca937f]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x95ec209a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 389c
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 135 (in FWAVCPrivate) [0x83d1b8]
26 CFRunLoopRun + 84 (in CoreFoundation) [0x96cae3a4]
26 CFRunLoopRunSpecific + 452 (in CoreFoundation) [0x96ca8464]
26 __CFRunLoopRun + 2079 (in CoreFoundation) [0x96ca937f]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x95ec209a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 389d
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 ReadSchedulerThreadEntryPoint + 4698 (in QuickTimeComponents) [0x97545591]
26 TSWaitOnSemaphoreCommon + 511 (in CarbonCore) [0x94988b7b]
26 TSWaitOnConditionTimedRelative + 242 (in CarbonCore) [0x94988e3d]
26 pthread_cond_timedwait_relative_np + 47 (in libSystem.B.dylib) [0x95f1eaa8]
26 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x95ec20fa]
Kernel stack:
26 semaphore_wait_continue + 0 [0x22a3e1]
Thread 389e
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 AIOFileThread(void*) + 1127 (in CarbonCore) [0x949e36ee]
26 TSWaitOnSemaphoreCommon + 511 (in CarbonCore) [0x94988b7b]
26 TSWaitOnConditionTimedRelative + 242 (in CarbonCore) [0x94988e3d]
26 pthread_cond_timedwait_relative_np + 47 (in libSystem.B.dylib) [0x95f1eaa8]
26 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x95ec20fa]
Kernel stack:
26 semaphore_wait_continue + 0 [0x22a3e1]
Thread 3c9f
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 jpegdecompress_MPLoop + 79 (in QuickTimeComponents) [0x976b3ccd]
26 pthread_cond_wait + 48 (in libSystem.B.dylib) [0x95f3845f]
26 semaphore_wait_signal_trap + 10 (in libSystem.B.dylib) [0x95ec20e2]
Kernel stack:
26 semaphore_wait_continue + 0 [0x22a3e1]
Thread 3ca0
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 vImageWorkerThreadFunc + 124 (in vImage) [0x90c2d7ec]
26 vImageQueue_DequeueJob + 44 (in vImage) [0x90c2d6ec]
26 pthread_cond_wait$UNIX2003 + 73 (in libSystem.B.dylib) [0x95ef1998]
26 __semwait_signal + 10 (in libSystem.B.dylib) [0x95ef0046]
Kernel stack:
26 semaphore_wait_continue + 0 [0x22a3e1]
Thread 3cd0
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 __NSThread__main__ + 1499 (in Foundation) [0x9261ca80]
26 -[NSThread main] + 45 (in Foundation) [0x9261cad0]
26 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329 (in Foundation) [0x926556f4]
26 CFRunLoopRunInMode + 97 (in CoreFoundation) [0x96ca8291]
26 CFRunLoopRunSpecific + 452 (in CoreFoundation) [0x96ca8464]
26 __CFRunLoopRun + 2079 (in CoreFoundation) [0x96ca937f]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x95ec209a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 3cd2
User stack:
26 start_wqthread + 30 (in libSystem.B.dylib) [0x95ee7b66]
26 __workq_kernreturn + 10 (in libSystem.B.dylib) [0x95ee79b2]
Kernel stack:
26 bsdthread_create + 1313 [0x4d22d1]
Thread 3cd6
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 select$DARWIN_EXTSN + 10 (in libSystem.B.dylib) [0x95ee1066]
Kernel stack:
26 sleep + 52 [0x48eeb0]
Thread 3cd8
User stack:
26 thread_start + 34 (in libSystem.B.dylib) [0x95eef682]
26 _pthread_start + 345 (in libSystem.B.dylib) [0x95eef7fd]
26 PrivateMPEntryPoint + 68 (in CarbonCore) [0x949687ca]
26 DecompressFramesMPTask + 114 (in QuickTimeComponents) [0x9799d980]
26 semaphore_timedwait_trap + 10 (in libSystem.B.dylib) [0x95ec20ee]
Kernel stack:
26 semaphore_wait_continue + 0 [0x22a3e1]
Binary Images:
0x1000 - 0x334ffc com.apple.iMovie8 8.0.6 (821) <CD0B8453-4663-7F8C-EFF4-926EAB254B2A> /Applications/iMovie (original).app/Contents/MacOS/iMovie
0x838000 - 0x86bff3 com.apple.FWAVCPrivate 30.46 (46) <786C1EA9-AE6E-C66F-A290-8705A4F43EA8> /System/Library/PrivateFrameworks/FWAVCPrivate.framework/FWAVCPrivate
0x17a00000 - 0x17a65fe0 com.apple.DVCPROHDMuxer 1.3.2 (1.3.2) <483DD62C-46C4-36AA-6A1C-2DEA6F062863> /Library/QuickTime/DVCPROHDMuxer.component/Contents/MacOS/DVCPROHDMuxer
0x90189000 - 0x902ccfef com.apple.QTKit 7.6.6 (1756.15) <32C49374-14BC-53E7-FBFF-E11B42A41F56> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90b66000 - 0x90c46fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91fee000 - 0x922e7fef com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92606000 - 0x92879fe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x94942000 - 0x94c62ff3 com.apple.CoreServices.CarbonCore 861.34 (861.34) <3DA9098F-B71B-4BDE-5DE5-4B76C49158EB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95ec1000 - 0x96068ff7 libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
0x96c6c000 - 0x96de7fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96f8d000 - 0x97ee0fe3 com.apple.QuickTimeComponents.component 7.6.6 (1756.15) <00010203-0405-0607-0809-0A0B0C0D0E0F> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x98b84000 - 0x99464ff7 com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Process: AirPort Base Station Agent [132]
Path: /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
UID: 501
Thread 349 DispatchQueue 1
User stack:
26 ??? (in AirPort Base Station Agent + 5692) [0x10000163c]
26 NSApplicationMain + 364 (in AppKit) [0x7fff83a731a8]
26 -[NSApplication run] + 395 (in AppKit) [0x7fff83a7a48b]
26 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155 (in AppKit) [0x7fff83ab47a9]
26 _DPSNextEvent + 718 (in AppKit) [0x7fff83ab4e64]
26 BlockUntilNextEventMatchingListInMode + 59 (in HIToolbox) [0x7fff84fa34ac]
26 ReceiveNextEventCommon + 310 (in HIToolbox) [0x7fff84fa35f3]
26 RunCurrentEventLoopInMode + 333 (in HIToolbox) [0x7fff84fa37ee]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 357 DispatchQueue 2
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff86e3d128]
26 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff86e3d7fe]
26 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff86e3dcd4]
26 kevent + 10 (in libSystem.B.dylib) [0x7fff86e3c12a]
Kernel stack:
26 kevent + 97 [0x4783e9]
Thread 371
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 select$DARWIN_EXTSN + 10 (in libSystem.B.dylib) [0x7fff86e66e52]
Kernel stack:
26 sleep + 52 [0x48eeb0]
Thread 372
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 ??? (in AirPort Base Station Agent + 117988) [0x10001cce4]
26 ??? (in AirPort Base Station Agent + 106856) [0x10001a168]
26 ??? (in AirPort Base Station Agent + 118817) [0x10001d021]
26 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff86e5df8a]
Kernel stack:
26 semaphore_wait_continue + 0 [0x22a3e1]
Thread 3d4e
User stack:
18 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
18 __workq_kernreturn + 10 (in libSystem.B.dylib) [0x7fff86e3cf4a]
Kernel stack:
18 bsdthread_create + 1313 [0x4d22d1]
Binary Images:
0x100000000 - 0x100027fff com.apple.AirPortBaseStationAgent 1.5.5 (155.2) <00010203-0405-0607-0809-0A0B0C0D0E0F> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
0x7fff83a71000 - 0x7fff84467fff com.apple.AppKit 6.6.7 (1038.35) <9F4DF818-9DB9-98DA-490C-EF29EA757A97> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff84f75000 - 0x7fff85273fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff86e22000 - 0x7fff86fe3fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff87a1d000 - 0x7fff87b94fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process: AppleSpell [206]
Path: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
UID: 501
Thread e41 DispatchQueue 1
User stack:
26 ??? (in AppleSpell + 4816) [0x1000012d0]
26 ??? (in AppleSpell + 5472) [0x100001560]
26 -[NSSpellServer run] + 72 (in Foundation) [0x7fff836e2eee]
26 CFRunLoopRun + 70 (in CoreFoundation) [0x7fff87a68b46]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread e43 DispatchQueue 2
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff86e3d128]
26 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff86e3d7fe]
26 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff86e3dcd4]
26 kevent + 10 (in libSystem.B.dylib) [0x7fff86e3c12a]
Kernel stack:
26 kevent + 97 [0x4783e9]
Binary Images:
0x100000000 - 0x1000a9fe7 com.apple.AppleSpell 1.6.2 (62.2) <B3C504CB-5E66-639E-9F2A-2F184565496A> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff83664000 - 0x7fff838e7fe7 com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff86e22000 - 0x7fff86fe3fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff87a1d000 - 0x7fff87b94fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process: autofsd [52]
Path: /usr/libexec/autofsd
UID: 0
Thread 1a5 DispatchQueue 1
User stack:
26 ??? (in autofsd + 5340) [0x1000014dc]
26 ??? (in autofsd + 6461) [0x10000193d]
26 CFRunLoopRun + 70 (in CoreFoundation) [0x7fff87a68b46]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 1c1 DispatchQueue 2
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff86e3d128]
26 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff86e3d7fe]
26 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff86e3dcd4]
26 kevent + 10 (in libSystem.B.dylib) [0x7fff86e3c12a]
Kernel stack:
26 kevent + 97 [0x4783e9]
Binary Images:
0x100000000 - 0x100001ff7 autofsd ??? (???) <E07FB03F-038C-D995-51F3-FF8A686F645B> /usr/libexec/autofsd
0x7fff86e22000 - 0x7fff86fe3fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff87a1d000 - 0x7fff87b94fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process: BloggieSoftwareAutoRun [134]
Path: /Library/Application Support/Sony Corporation/BloggieSoftwareAutoRun.app/Contents/MacOS/BloggieSoftwareAutoRun
UID: 501
Process: blued [17]
Path: /usr/sbin/blued
UID: 0
Thread f3
User stack:
26 ??? (in blued + 5384) [0x100001508]
26 ??? (in blued + 151651) [0x100025063]
26 -[NSRunLoop(NSRunLoop) run] + 77 (in Foundation) [0x7fff836af6a3]
26 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270 (in Foundation) [0x7fff836af7c4]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 166 DispatchQueue 2
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff86e3d128]
26 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff86e3d7fe]
26 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff86e3dcd4]
26 kevent + 10 (in libSystem.B.dylib) [0x7fff86e3c12a]
Kernel stack:
26 kevent + 97 [0x4783e9]
Thread 175
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 select$DARWIN_EXTSN + 10 (in libSystem.B.dylib) [0x7fff86e66e52]
Kernel stack:
26 sleep + 52 [0x48eeb0]
Binary Images:
0x100000000 - 0x100046fe7 blued ??? (???) <29B9C27D-C2DC-F6BB-6A7C-74676B61665C> /usr/sbin/blued
0x7fff83664000 - 0x7fff838e7fe7 com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff86e22000 - 0x7fff86fe3fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff87a1d000 - 0x7fff87b94fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process: compressord [78]
Path: /Library/Frameworks/Compressor.framework/Resources/CompressorTranscoderX.bundle /Contents/MacOS/compressord
UID: 0
Process: configd [14]
Path: /usr/libexec/configd
UID: 0
Thread cd
User stack:
26 start + 52 (in configd) [0x100000cf0]
26 main + 2051 (in configd) [0x100001506]
26 server_loop + 72 (in configd) [0x100001d5c]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread ce DispatchQueue 2
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff86e3d128]
26 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff86e3d7fe]
26 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff86e3dcd4]
26 kevent + 10 (in libSystem.B.dylib) [0x7fff86e3c12a]
Kernel stack:
26 kevent + 97 [0x4783e9]
Thread d0
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 plugin_exec + 1440 (in configd) [0x1000034c3]
26 CFRunLoopRun + 70 (in CoreFoundation) [0x7fff87a68b46]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread db
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 _io_pm_force_active_settings + 2271 (in PowerManagement) [0x1000ac3c5]
26 CFRunLoopRun + 70 (in CoreFoundation) [0x7fff87a68b46]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread fb
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 select$DARWIN_EXTSN + 10 (in libSystem.B.dylib) [0x7fff86e66e52]
Kernel stack:
26 sleep + 52 [0x48eeb0]
Thread 104
User stack:
26 thread_start + 13 (in libSystem.B.dylib) [0x7fff86e5c3a9]
26 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff86e5c4f6]
26 pppcntl_run_thread + 1595 (in PPPController) [0x10059590d]
26 CFRunLoopRun + 70 (in CoreFoundation) [0x7fff87a68b46]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 3d57
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 __workq_kernreturn + 10 (in libSystem.B.dylib) [0x7fff86e3cf4a]
Kernel stack:
26 bsdthread_create + 1313 [0x4d22d1]
Binary Images:
0x100000000 - 0x100026ff7 configd ??? (???) <771131C9-9E29-105A-3430-8BCA23E72400> /usr/libexec/configd
0x1000a9000 - 0x1000baff7 com.apple.SystemConfiguration.PowerManagement 160.0.0 (160.0.0) <11BDE066-A91E-EF41-F46E-6E05053C216D> /System/Library/SystemConfiguration/PowerManagement.bundle/Contents/MacOS/Power Management
0x100583000 - 0x1005acfff com.apple.SystemConfiguration.PPPController 1.5 (1.5) <FD1F16E7-AA64-54FA-0985-85A5A0C43F5A> /System/Library/SystemConfiguration/PPPController.bundle/Contents/MacOS/PPPCont roller
0x7fff86e22000 - 0x7fff86fe3fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff87a1d000 - 0x7fff87b94fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process: coreaudiod [96]
Path: /usr/sbin/coreaudiod
UID: 202
Thread 261 DispatchQueue 1
User stack:
26 ??? (in coreaudiod + 2964) [0x100000b94]
26 ??? (in coreaudiod + 26320) [0x1000066d0]
26 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff87a68dbf]
26 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff87a69932]
26 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff86e2329a]
Kernel stack:
26 ipc_mqueue_receive_continue + 0 [0x210cea]
Thread 262 DispatchQueue 2
User stack:
26 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff86e3cfc5]
26 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff86e3d128]
26 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff86e3d7fe]
26 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff86e3dcd4]
26 kevent + 10 (in libSystem.B.dylib) [0x7fff86e3c12a]Do you know whether it was built in CS5?
The Premiere project it is linked to must be CS5. (I think this is what I found when using CS3, CS4, and CS5 projects with Encore CS5.)
Try opening the PR project in Premiere, then while open, open the Encore project. -
Encore CS5 hangs when called by Premiere Pro CS5 using Dynamic Link
Need help from folks,
Have done so far:
1. unistall CS5 package , reinstall CS5 package Production Premium. Reinstall all updates. Still get the problem.
2. Problem seems to be pop-up screen do not accept any 'click' to input answer to Encore CS5
3. Premiere Pro CS5 working fine
Please help.
TTThanks again pointing out the Adobe CC Cleaner URL
When I said CCleaner previously, I was refering to a program that clean out garbages from PC (broken links, shortcuts, temp files, etcetera..)
But late on, I have found out Adobe CC Cleaner (for Creative Cloud and CS5, CS6...) for cleaning Adobe craps after un-install.
I just wish the hotline could mention it and not having me to swim to find out that tool does exists saving some precious time.
Here is the status and what I have done to fix the problem:
...yeah, I was shooting in the dark...
1. Uninstall completely Adobe Premiere Production CS5 (remove preferences)
2. Run Adobe CCleaner (choose "all")
3. Shutdown PC, reboot and Cleanup and Defragment C: drive
4. Re-install completely Adobe Premiere Production CS5 (all products)
5. Re-apply completely Adobe Premiere Production CS5 (all products)
(note: for some reason, I need to do it three times to get the complete updates done, just retry and no changes between retry)
6. Result : PremierePro still working fine, still hangs on Encore
(Encore dialog screen was frozen as before from the begining and I had to use "Window-Task-Manager" to "end-the-task" of Encore)
7.Conclusion: the problem is on the PC not AdobePremiereProduction
8. Decision: Restore previous checkpoint of Window-7 Professional components
9. Redone steps 1,2,3,4,5
10. The result is the same as mentioned in point 6 and the conclusion is the same as mentioned in point 7.
11. Ultimate Decision: Ground-zero style resfresh (see the follwoing steps)
12. Separate Data from Window-7 (Move out all data from PC and unplug all connected portable hard drives
13. Factory restore of Window-7 Professional using DVD-rescue (hard drive C: wiped out and reformatted)
14. Apply all Updates for Window-7 Professional (over 121 updates, over 700Mb and many shutdown-reboot)
15. Reconfigure Wireless for connecting to Internet
16. Re-Install McAfee Antivirus
17. Re-Install some usefull Softwares (Microsoft Office 2010 Professional, etcetera... Shareport for wireless USB Printer)
18. Lot of Canon and Sony Softwares not re-installed because not used and not needed for now
19. Clean install AdobePremiereProduction CS5 (no need to run Adobe CCleaner)
20. Apply all updates for AdobePremierProduction CS5 (result is intermittent and have to retry few times to get it completed)
21. Apply one by one updates for every single Adobe product to get it done\
22. Shutdown and cleanup C: drive and defragment C; drive
22. From now on, I am sure to have a FRESH an CLEAN PC with a CLEAN CS5
23. RESULT: AdobePremierePro-CS5 still working perfectly AS BEFORE
24. RESULT: AdobeEncore-CS5 standalone do not hang ANY MORE
but get error on MICROSOFT VISUAL C++ ? (with no details and some question marks) new
24. Get message saying QUICKTIME not installed (with warning)
25. Okay, install QUICKTIME from Apple to please CS5
26. Shutdown PC, reboot PC just to be sure everything kick in properly
27. RESULT: same as in point 24 (get error on MICROSOFT VISUAL C++ ? (with no details and some question marks)
28. It's SHOOT in the DARK, ON MORE TIME, BABY
29. Focusing on MicroSoft Visual C++ component: Comparing Installed products between my OLD PC and the freshly factory restored one
30. The old PC has Microsoft Visual C++ 2005,2008 and 2010 (both x64 and x86)
31. the new PC only has Microsoft Visual C++ 2008,2010 (both x64 and x86)
32. Decision : Install Microsoft Visual C++ 2005 (both x64 and x86) (trying to have same softwares on both PC)
33. Reboot PC after install
34. AMAZING RESULT: Adobe-Encore-CS5 is functionning OKAY
35. Testing time: I created a very small project in AdobePremierePro-CS5 and I was able to DynamicLink to Encore-CS5 and I was able to create on disk a DVD
and I was able to play that DVD
36. DID I DO ALL THOSE STEPS FOR NOTHING, WHY IT WAS SO COMPLICATED,
I WILL TEST IT AGAIN WITH MY BIG PROJECT (76 Ggis and 1 hour 18 minutes Blu-Ray) sometimes this week
I SPENT TOO MUCH TIME TROUBLESHOOTING AND I AM LOOSING MY CREATIVITY (....LOL...)
BELIEVE ME, I AM EXHAUSTED AND NEED SOME REST.
37. The End -
Premiere Elements 11 hangs when opening projects
I have a 64 bit HP ProBook 4740s with Premiere Elements 11 installed. I use my laptop 2 days a week and work from a desktop machine 3 days a week.
The laptop installation of PE11 hangs when I try to open projects but when plugging external hard drive into desktop the project opens fine.
All files are on the hard drive so it's not from missing files.
If I create a new project PE11 runs fine I then create another new project and it hangs
Really frustrated, even reinstalled - still same issues.Martin-Evans1
We were pleased to learn that your problem was resolved by a just the Premiere Elements uninstall/reinstall
as you wrote in your post 2 and repeated your result in post 4.
As SG pointed out, the details of these issues are important to get at the core of the issues (whys) and expedite
matters to get you moving forward with your projects.
If the problem reoccurs, please get back to SG in this thread with details necessary to help you. In this instance we will not know if the problem was really with the install or rather with corruption of Premiere Elements settings file which could have been handled by deleting the Adobe Premiere Elements Prefs file or the whole folder in which it exists on the hard drive.
Continued success.
Thanks.
ATR -
Hi,
I created a project with about 6h footage, all P2 files. Recently, I got a new PC and moved the hard-drive from the onld one (where the project was created) to the new one. When opening the project, the progress bar "jumps" to ~80% and then remains there. I waited over 3 hours, it has no CPU nor I/O Activity at all. The GUI is responsive, I can press canel. I also tried to import the project into a new one with the same result.
The project was created with CS 4.0.1 and on the new PC I have 4.1.
I have another project, which contains AVCHD-Footage with only 10mins lengh. This one works perfectly.Or do you mean to Adobe?
Yes
You are only calling attention to your own OE and showing them there is no bug at all.
From my point of view, this is a bug. I'd expect a $1000 software to pop up a message, saying that the paths have changed and the media cannot be found. Just like it does when a file is missing. But it just hangs, doing nothing. The fact that I found a workaround (changing the driveletter) helps in the 1st place, but one should not be forced to keep all projects on the same drive letter they were created.
Whatever is consindered a bug finally, I think it's helpful for adobe to know about this behaviour. -
[CS5] Hang when opening a document
Hello,
My plug-in copies InDesign documents (aka "templates") inside another one (aka "destination"), after doing some modifications in the "templates". It works on CS4 and CS5, but I have a hang in CS5 during the opening of one of the "templates". I use IDocumentCommands::Open() to open the document.
The problem exists only in CS5 (haven't tried CS5.5) and not in CS4
It appears the problem appears only if all my "templates" use different ICC Profiles than my workspace or "destination"'s profiles
If I don't copy my "templates" in my "destination" but just modify them and close them, the hang doesn't appear neither.
I tried to modify the ICC Profiles of the "templates" to be the same of the "destination" before modifications and copy (I don't save the "templates"), the problem appears but not at the same opening.
I puzzled... Have someone encountered a similar problem?
The stack is :
[...My code...]
6 GetPlugIn + 58568 (in Document Actions) [0x1f26d158]
6 CmdUtils::ProcessCommand(ICommand*) + 59 (in PublicLib.dylib) [0x116562b]
6 ??? (in AppFramework + 108264) [0x1e2d96e8]
6 ??? (in Utilities + 7372) [0x23e6bccc]
6 ??? (in Utilities + 6819) [0x23e6baa3]
6 Command::DoImmediate(short) + 34 (in PublicLib.dylib) [0x11644d2]
6 GetPlugIn + 2347 (in Open Place) [0x2121086b]
6 ??? (in Open Place + 6213) [0x2120f845]
6 GetPlugIn + 33990 (in Open Place) [0x21218406]
6 GetPlugIn + 29244 (in Open Place) [0x2121717c]
6 GetPlugIn + 2185 (in Document Actions) [0x1f25f519]
6 CmdUtils::ProcessCommand(ICommand*) + 59 (in PublicLib.dylib) [0x116562b]
6 ??? (in AppFramework + 108264) [0x1e2d96e8]
6 ??? (in Utilities + 7372) [0x23e6bccc]
6 ??? (in Utilities + 6819) [0x23e6baa3]
6 Command::DoImmediate(short) + 34 (in PublicLib.dylib) [0x11644d2]
6 ??? (in Document Actions + 10182) [0x1f2597c6]
6 ??? (in Document Framework + 57356) [0x1f29400c]
6 ??? (in Document Framework + 403670) [0x1f2e88d6]
6 ??? (in Document Framework + 402749) [0x1f2e853d]
6 ??? (in Document Framework + 402105) [0x1f2e82b9]
6 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 48550 (in ObjectModelLib.dylib) [0x1076f86]
6 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 42722 (in ObjectModelLib.dylib) [0x10758c2]
6 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 110394 (in ObjectModelLib.dylib) [0x108611a]
6 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 142405 (in ObjectModelLib.dylib) [0x108de25]
6 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 55650 (in ObjectModelLib.dylib) [0x1078b42]
6 PreDirty(IPMUnknown*, IDType<ImplementationID_tag>, short) + 89 (in PublicLib.dylib) [0x136b929]
6 ??? (in ObjectModelLib.dylib + 177181) [0x106341d]
6 ??? (in ObjectModelLib.dylib + 175398) [0x1062d26]
6 GetPlugIn + 776491 (in AppFramework) [0x1e3a16bb]
6 GetPlugIn + 795294 (in AppFramework) [0x1e3a602e]
4 DatabaseSnapshot::GetPersistObjLastRevInfo(IDType<UID_tag>, IDType<ImplementationID_tag>, ILastRevInfoCache*) const + 332 (in DataBaseLib.dylib) [0x1108f9c]
4 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&) + 15282 (in DataBaseLib.dylib) [0x1103a02]
1 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&) + 13974 (in DataBaseLib.dylib) [0x11034e6]
1 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&) + 12501 (in DataBaseLib.dylib) [0x1102f25]
1 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&) + 14199 (in DataBaseLib.dylib) [0x11035c7]
1 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&) + 13026 (in DataBaseLib.dylib) [0x1103132]
1 DatabaseSnapshot::GetPersistObjLastRevInfo(IDType<UID_tag>, IDType<ImplementationID_tag>, ILastRevInfoCache*) const + 168 (in DataBaseLib.dylib) [0x1108ef8]
1 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&) + 3738 (in DataBaseLib.dylib) [0x1100cea]
1 DatabaseSnapshot::GetPersistObjLastRevInfo(IDType<UID_tag>, IDType<ImplementationID_tag>, ILastRevInfoCache*) const + 330 (in DataBaseLib.dylib) [0x1108f9a]Hi,
I am facing a similar problem on the InDesign Server CS5. I am trying to Open a Template as a Copy. Import the XML and Export the output format as PDF. After importing the XML there are commands executed as Fit Optiions for Text and image Frames.
I am able to execute the whole process properly for 3-4 times. After that InDesign Server just hangs on Open Document. I am using SDKLayoutHelper to open the template file. I even tried using JavaScript to open the document. But am still not able to resolve this hanging of InDesign Server.
I tried as explained in the thread but I have not used ITextColumnSizer in my code.
Can anyone please let me know where i should look for.
Thanks in Advance.
Regards
Farzana. -
InDesign CS5 hangs when opening files
I have recently begun experiencing a problem whereby I cannot open any existing InDesign documents. I can create new documents and work in them, but I cannot open any documents previously created in CS5.
InDesign CS5, MacBook Pro, Mountain Lion OS 10.8.2, Intel Corei7
The problem appeared shortly after the most recent Apple OS update so I suspect that may be causing this. InDesign just hangs with the beachball trying to open the file which it never does. It gets past linking files, then hangs. The problem has also occurred when I try to open files with InDesign CS6 on the same machine. I have tried to open a variety of different files and the problem still occurs so it doesn't seem to be file specific.
I encountered the problem a few days ago and somehow resolved it through a combination of trashing preferences, removing the SING folder and some font management. Today the problem returned and I can't seem to resolve it via any of those methods. All other Adobe CS5 and 6 apps work just fine.
I saw a post that recommended removing the SING plugin from InDesign's plug in folder so I tried that too. So far no luck.
I've attached the crash report and the Sample Process report from the Activity Monitor.
Crash Report
http://pastebin.com/embed_js.php?i=EMJxzxkB"
Sample Process
http://pastebin.com/embed_js.php?i=Ty7NsMw7
Any help is much appreciated.
thanksDisable the autoactivation plugin for Font Agent Pro.
Bob -
InDesign CS5 hangs when opening large file
I just completed a 128 page business directory with lots of ads (mostly PDFs) supplied by others (some good some crappy). Anyway, I worked on the document over the past month and all was well. Placed images were scattered in different folders. Anyway, upon completion, I packaged the final version. After packaging the file, I can no longer open it without ID hanging or crashing. After it crashes I launch ID again and autorecovery opens the file just fine. I then resaved the file and even exported as an idml file (first couple of times I tried that I crashed as well). Then I tried to open the idml file -- it runs through all the image names in the file but then when it should launch nothing happens and ID hangs so I must force quit. I work on the directory each year so I need a copy I can work with. I can open other ID files just fine without crashing. Does anyone have any suggestions? I could post a crash report if anyone wants to evaluate it. (BTW I did try and trash preferences but that didn't seem to help either.)
Thanks
JeffHere are the links (if I did this correctly):
The Sample Process Link: http://pastebin.com/CWuQHNkw
The InDesign Crash Report: http://pastebin.com/TtjhSe7G
Jeff, yes, those are correct.
The first indicates that InDesign is stuck in font manipulation code, and the second is somewhat more precise about where:
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 AdobeCoolType 0x009060cc CTCleanup + 338232
1 AdobeCoolType 0x009046d2 CTCleanup + 331582
2 AdobeCoolType 0x008ab7cd 0x855000 + 354253
3 com.adobe.InDesign.Font Manager 0x14c4d7ea 0x14c42000 + 47082
4 com.adobe.InDesign.Font Manager 0x14c4dfc0 0x14c42000 + 49088
5 com.adobe.InDesign.Font Manager 0x14cd53cf GetPlugIn + 440303
6 com.adobe.InDesign.Font Manager 0x14c873a7 GetPlugIn + 120775
7 com.adobe.InDesign.Font Manager 0x14c90dfe GetPlugIn + 160286
8 com.adobe.InDesign.Font Manager 0x14c752d8 GetPlugIn + 46840
9 com.adobe.InDesign.Font Manager 0x14c76e28 GetPlugIn + 53832
10 com.adobe.InDesign.Font Manager 0x14c7708c GetPlugIn + 54444
11 com.adobe.InDesign.Font Manager 0x14c76c83 GetPlugIn + 53411
12 com.adobe.InDesign.Font Manager 0x14c77249 GetPlugIn + 54889
13 com.adobe.InDesign.Font Manager 0x14c9bdc4 GetPlugIn + 205284
14 com.adobe.InDesign.AppFramework 0x0e1323cf GetPlugIn + 54943
Unfortunately, this signature is not consistent with either SING problems or problems with third-party font management tools, both of which have easy fixes.
The best we can say is probably "sounds like a corrupt font or group of conflicting fonts."
So, start by removing all non-system fonts and seeing if ID will open your document.
Assuming that works:
Then, divide the set of removed fonts in half and put half of the back -- see if it works.
If so, add another half set back, etc., etc. until you pinpoint the bad font. -
Project file, and autosaves, hang when opening, even if media offline
Scary problem.
Earlier today I had an issue with Compressor, it repeated unexpectedly quit when trying to launch. So, I reinstalled it and ended up reinstalling from my FCS1 disc. I then realised I had reverted all my studio apps to their studio 1.0 versions, so then ran install from my FCS2 disc. This brought all apps back up to date and I succesfully ran software update.
All apps now launch without problems, except for one project file which hangs at 37% during the 'reading project' stage of opening it.
I'm pretty sure its not down to project file corruption as the same thing happens when I try and open any of the autosaves.
I've also taken all my media drives offline and tried but the same thing happens, but instead of hanging at 37% it hangs at 30%.
Final cut pro is semi-responsive when it hangs, menus open etc, but quit doesn't work and clicking cancel in the 'reading project' window doesn't work. Only way out is to force quit at this point.
I have also tried removing the /Users/<myaccount>/Library/Preferences/Final Cut Pro User Data folder but that makes no difference.
Are there any files that could be lurking from doing the round trip back to an older version? Not sure why this would only be effecting one project file though. Other recent projects open fine.
Ever-so slightly desperate now! Hopefully someone can help. Many thanks.Do you know whether it was built in CS5?
The Premiere project it is linked to must be CS5. (I think this is what I found when using CS3, CS4, and CS5 projects with Encore CS5.)
Try opening the PR project in Premiere, then while open, open the Encore project. -
I have Dreamweaver CS3 on a PC with Windows Vista SP2. The program recently began to hang when opening previously created HTML files. How do I fix this?
Hi rmarchione,
Can you try restoring preferences and let us know if it helps?
Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6
Thanks,
Preran -
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This is the sample process report OPI_Sample9MAY15 - Pastebin.com
This is the corresponding InDesign Crash log OPI_InDesignCrashLog9MAY15 - Pastebin.com
I am hoping that someone might be able to read the logs and tell me what is causing InDesign to hang
For more background information we are using Mac OS X 10.10.3, Within indesign we are using an editorial management software called "NewsEngin GPS" that utilizes Rohohiko's ADIP ToolAssistant plugin and an advertising management plugin "Pagelink" from Mactive/NewsCycle Solutions. These are the only 3 third party vendors that are being used and of course all claim that their products separately are stable under Mac OS 10.10 and InDesign CS6 v8.1.Did you try to export the INDD file to IDML, open that and work with the new files?
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10.5.8, LP 9.0.2, Mac Pro 8-core 6GB RAM
Logic frequently stalls/crashes when opening projects. This happens most often with projects that have lots of sampler instruments (primarily VSL), but some of the time with no samplers at all. The loading window generally hangs on Vienna Instruments with projects that have them, and on Space Designer with projects that don't.
The project this happens most frequently with is an orchestral template I'm creating. It has about 25 instances of Vienna Instruments (totalling 1.34GB worth of samples), a few channel EQs and one instance of Space Designer. Other projects that have caused the crash include about 10 native software instrument plugins, 1 Akoustic Piano and 10-15 native effect plugins. I consulted VSL tech support who said the problem was most likely with Logic. I'm inclined to agree, since the problem happens with and without any Vienna Instruments, and Vienna Ensemble Standalone has no problem loading templates with a lot of samples.
Does anyone have any suggestions to troubleshoot? Has anyone had similar experiences? Thanks.Well, this has happened to me too. To the point where I've lost all the work, because Logic can't open the original project or the "crashed" copy it creates. Happened again with a new project I'm working on, albeit on a much more modest laptop system.
Annoying. Makes me think about switching DAWs...what else can you do if Logic can't be trusted. -
Photoshop CS3 Hangs when opening files
PS hangs when opening, duplicating images. The longer it's on the longer the wait. I'm talkin' 15 - 20 seconds. Deleted the prefs multiple times.
Anybody else having this problem?Set your default printer to something local, that is actually hooked up.
When Photoshop creates the document, it asks for the default printer information - and your printer driver is taking a nap while trying to connect to the printer. -
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After update the adobe reader xi 11.0.10, the reader always crashes and hangs when open the pdf file. Please help me how to do.
Ben Leung wrote:
HThis situation is started after I clear the pop up advertisement.
What kind of advertisement? In Adobe Reader? Can you post a screenshot of that: https://forums.adobe.com/thread/1070933
Regarding the crash, can you try disabling Protected Mode through the registry: download, unzip, then run the registry script https://files.acrobat.com/a/preview/49eeb48b-07c5-4502-984c-8a25259914fa
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