Encore CS5 Help Fails

Installed Production Premium CS5 on Mac without error. Using Encore CS5 appears to function correctly except for using Help (F1) function which generates an error message that says AIR is damaged. I have reinstalled Encore without any error messages. I am unclear why AIR is not functioning correctly . Thanks

Welcome to the forums.
You might have more luck here:
http://forums.adobe.com/community/air/air_general_discussion

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Encore cs5 encode fails

Made avi's in Premiere Pro cs5. When we import them to Encore cs5 and try to Transcode they come up with Encode Failed error.
What is our fix? Trying to encode in Adobe Media but that doesn't always work either.

Exporting to Microsoft AVI with standard settings. New computer, Windows 7 64 bit, quad processor 32 gig ram.

Adobe Encore CS5 Help!

When I try to run Adobe Encore CS5, I get this message. adobe encore cs5 cannot run in a non royalty serialized mode. Anyone know a fix? I really need to get some DVDs authorized. Thanks.

Great news, and a belated welcome to the forum.
Usually, Adobe Dynamic Link works perfectly. However, there are times, when things just do not go, as they should. Doing the Export>Import is usually fail-safe,so long as one chooses to Export to a format, that Encore loves. Yes, that is the "old fashion way," but until one can determine why ADL is not functioning, it just works.
Good luck,
Hunt

What is the easiest ways to create motion menus in Encore CS5 w/ After Effects CS5

Hello,
What is the easiest way to create motion Menus in Encore CS5? I'm creating a motion menu in after effects CS5 and will import as a menu in Encore, but I want to keep the animation, while the buttons will navigate you to the appropriate timelines. I want to keep the animation going throughout the duration of the menu?
Thanks,

Thanks Stan. Big Help
Date: Fri, 10 Jun 2011 20:07:23 -0600
From: [email protected]
To: [email protected]
Subject: What is the easiest ways to create motion menus in Encore CS5 w/ After Effects CS5
The first link is Encore CS5 help. It is a good beginning. I'm not sure if the tutorial it links to is the same as my second link. The AE help link below is also useful.
CS5 allows creation of buttons in AE, but for plain navigation options, I think it is just as easy to add in Encore or Photoshop.
http://help.adobe.com/en_US/encore/cs/using/WSA5513911-0AD1-440c-BDAD-2E0E806B425E.html
Here's an adobe tutorial on using AE for EN menus:
http://www.adobe.com/designcenter/video_workshop/?id=vid0258
From the After Effects help:
http://help.adobe.com/en_US/aftereffects/cs/using/WS3878526689cb91655866c1103906c6dea-7e45 a.html
>

Encore CS5.5 Will Not Install

Here's the error log...
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 10 error(s), 17 warning(s)
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW065: Display requirements not met for {F3E41C2A-3A29-476D-9685-3F8055AF696A}
WARNING: DW065: Display requirements not met for {273F6D81-E280-4B31-90E7-8B337DB641CF}
WARNING: DW065: Display requirements not met for {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6}
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {C925A34A-01B9-42C3-BB88-C7A78835F0EC} ph 1.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1612 - The installation source for this product is not available. Verify that the source exists and that you can access it.
MSI Error message:
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {F3E41C2A-3A29-476D-9685-3F8055AF696A} CS5.5 Production Premium 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Encore CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed
ERROR: DW050: - ph: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Encore CS5.1 Library: Install failed
All other applications installed successfully. The warnings don't make sense RE: OS and display requirements. I'm using an HP Z800 / Windows 7 64 bit / Nvidia GTS 450. system worked beautifully with CS5. Now this. Sheesh. I rebooted and retried. Same result.

Once you verify that everything is working correctly, make a restorable image to an external USB drive
Hardware crashes or virus infections happen, so you should buy AND USE software to make a full backup of your hard drive to an external USB hard drive... plus, making step-by-step backups during a new install or major program addition makes it easy to go back a step if something doesn't work
This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything
Please note that I own no part of Image, and I don't get a referral fee (that is just a plain web link) but I use the program and it has saved me a LOT of trouble when I had a hard drive die... and I was able to restore everything and not have to re-install or re-activate a single program, from Windows on up

R Rating - Parental Control in Encore CS5

Adobe sales support informed me yesterday that an R RATING can be set in Encore CS5.
I can't find anything about R RATING / Parental Control via Encore CS5 help nor can I find same in any Encore Forum.
Please answer as soon as possible.
You can email me independently at [email protected]
Brian Patterson
Dub-It
Hollywood CA
323.993.9570

Call that person back and tell him/her to give you the page number in the Encore PDF
I just search both Encore and PPro PDF files, and do not find parental in either file
As I said... I've been on the various Adobe forums for about 8 years, and yours is the first mention I remember of parental controls
I don't think Encore will do that... so if you need it, you'll have to use different software
PS - be more careful of putting your entire SIG in an open forum... spam-bots crawl everywhere harvesting email addresses

Help, I get this error code when installing encore cs5 from master collection Exit Code: 6.

Hello all,
I have been having a problem installing encore cs5 into my Dell xps studio 8100. the machine is literally three days old and aside from the os, there's nothing else installed in it.
I was able to run the installation for CS5 without any issues until it got to encore. everything else installed without an issue but it refuses to install encore. I have installed the same master collection on another machine, a little older than the new dell, and it installed flawlessly. But on the new machine, no dice.
I have posted below the error msg logs i received from the install. Any help would be much appreciated please.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 8 warning(s)
WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}
WARNING: OS requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}
WARNING: OS requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe Encore CS5_AdobeEncore5en_USLanguagePack: Install failed
ERROR: - Adobe Encore CS5: Failed due to Language Pack installation failure
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D8465547-5D5B-4856-A93A-8AC0A05C5D4D}' from zip file 'D:\Adobe CS5\payloads\AdobeEncore5AllRetail\Assets1_1.zip'. Error 23 Data error (cyclic redundancy check).

Hmm... My CS5/AVCHD 1st Impressions http://forums.adobe.com/thread/652694?tstart=0 includes a link to the computer I built
My CS5 install went with no problems at all, so I'm pretty much out of ideas, other than a note I saved
Install Checklist http://forums.adobe.com/thread/569663?tstart=0

Encore CS5.5: Error Code 19 Failed to Open MUI File for Time Line when making BR ISO

Encore CS5.5: Error Code 19 Failed to Open MUI File for Time Line. What is this and how do I correct it. This happens whenmaking a Blu ray ISO with Menu or no menu created
Using: I7 Windows7 machine with Production Premium CS5.5
I get this wether I create a menu or no menu. I have tried several times with it. I do not know what the error is or how to correct it.
I encoded with no errors in Premiere.
I get this jsut after Encore starts to transcode the files.
Please help,
Steve

Go back to http://forums.adobe.com/community/encore and enter
Error Code 19
in the area just under Ask a Question
You may now read all the previous discussions of your error... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Can Encore cs5.1 do auto chapters & displays a thumbnail for each??? Please help...

Can Encore cs5.1 do auto chapters & display a thumbnail for each??? Please help...
Can it be a moving thumbnail? I see where it can create index marks at auto intervals but no associated thumbnail.
I've searched everywhere & cant seem to find this feature. Many other programs have this feature. Does Encore 5

Use a video thumbnail submenu for the first submenu, add the auto chapters, then use the chapter index feature:
http://help.adobe.com/en_US/encore/cs/using/WS185296FB-D1BB-4d52-ABC4-316DF795FD05.html
Then make each submenu animate buttons. (Perhaps that last step can be done after the first submenu is added; not sure about that.)

Adobe CS5 Updates fails !!! There was an error downloading this update HELP

Adobe CS5 Updates fails !!! There was an error downloading this update HELP (Windows)

I have the same problem, but I'm on a mac 10.9. I have 2 folders inside the Adobe Patch folder inside the Adobe folder. The items have a bunch of letters and numbers.
I've attempted 2 downloads, each going through almost the whole process and stopping about 90% saying unable to install, fix the problems listed below (there was an error downloading this update, please quit and try again later). When I click on the consumer support for further assistance, it takes me to an Adobe page that says “This serial number is not for a qualifying product. Please try another” . I have CS4 design premium, CS5 design standard, and Acrobat Professional installed.
Thanks

Help with CS5 Updates Failed, Updates could not be applied, Error Code U43M1D207

CS5 Updates Failed, Updates could not be applied, Error Code U43M1D207
Can anyone help with this error code?
Products installed and activated on new laptop
Unable to update using Adobe Application Manager
Thank you

I followed up on the Photoshop Error code and found some suggestions by Jeff Tranberry and Pete Green here.
Michael

Encore CS5 fails/crashes/freezes...can anyone advise?

Hi,
I am having problems with Adobe Encore CS5, Master Collection. I am having this with both my hi-end PC and laptop of the following spec:
HP Z800 Workstation
Intel Xeon CPU X5650 @2.67 GHz (12 Core)
6.00GB RAM
Win 7 64-bit
HP Elitebook 8740w
Intel Core i7 CPU Q820 @1.73GHz
8.00GB RAM
Win 7 64-bit
Upon starting a new project, Encore fails pretty much every other time when you do one of the following actions:
when you import m2v files as assets
when you import a PSD file as a menu
when you click 'Save' (but it does save the project)
when you start to build a DVD
when it is approaching completion of building a DVD but still writing out the disc (upon trying the disc it does work)
when you start to build a DVD, Encore fails and you cannot eject the disc from the tray unless you hard re-boot the pc.
A very annoying and time consuming problem, that must be a software issue as I have just had my Z800 maintained and had CS5 suite re-installed. This project I am creating is not even an HD set-up, it's only 720x576. It is just me or does Encore CS5 appear to be very 'flakey' and unsupportive as it doesn't even have the library as part of the install.
Can anyone from Adobe please advise me? Or has anyone else had similar issues to the above?
Thanks

These problems are not normal, and I am not sure what you mean by it being a "software issue." Encore users do experience more problems with Encore than other apps in the Adobe suite, and often have to use workarounds, but you are experiencing a very high level of problems that reflect that someone more is wrong.
Some users need to run Encore "as administrator" (right click, "run as administrator").
Do all operations with no disk in the drive and build to a folder or image.
Any difference?
as it doesn't even have the library as part of the install.
That is not normal, although it happens.
For CS5 download:
http://kb2.adobe.com/cps/853/cpsid_85388.html
For CS4 (also includes install by disks):
http://kb2.adobe.com/cps/408/kb408826.html
I would first confirm that you do not have the "LIbrary" folder where Encore is installed. For me (win7, CS5) it is at c:\Program Files (x86)\Adobe\Adboe Encore CS5\Library.
If Library is there, is the content in it?
If every thing else in the Adobe suite seems okay, you can try a repair install. See the CS4 link above.
To check where Encore is pointed for library:
Edit -> Preferences -> Media and check Library Content Location:

Encore CS5 Runtime Error & crashes - HELP!

Hi everyone
I have installed Encore CS5 with Premiere Pro CS5 and used it to successfully burn a DVD. Today however, when I complete the New Project tab with the name & location/project settings and click OK, there is a pause of about 3 seconds and then a pop up box:
Runtime Error! Program: C:\...
This application has requested the Runtime to terminate it in am unusual way.
Please contact the application's support team for more information.
I have looked through the forums etc and the only possible solution was to turn off DLA, but i cannot see how to do this in Windows 7.
If anyone can help I would be most greatful, I don't see why I was able to burn a DVD without this problem last time.
Thanks!

I know this is an old thread, but I've been getting this recently and managed to find a solution.
Just for future reference this what I did, though not sure exactly which fixed it!..
I uninstalled Encore CS5
I also uninstalled some software related to the LG Bluray writer I had installed:
Cyberlink Power2Go
Cyberlink PowerStarter
Cyberlink LabelPrint
Cyberlink PowerProducer.
2 other programs I uninstalled: (less likely to cause a problem, but I was not using them)
Google Earth
ArcScan stitch-delux
Reboot
Use CCleaner to clean registry.
Disconnect internet
Disable Mcafee virus scan
Reinstall Encore CS5... then it all seemed to work ok, could create new projects etc.
My PC is running Windows 7 32bit. The LG writer is a BH10LS30

Help with Encore CS5 Error Message

When I try to load an Encore CS5 Project with Encore CS5 or CS5.5 I get this error message: Adobe Encore as encountered an error. [..\..\Src\Clip\VideoClip.cpp-276] I am running win 7 64x. Any help appreciated. -ed

As well as the below, right click the Encore icon and select Run as Administrator... which fixes several "odd" problems
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Encore CS5 fails to load in Windows 7

I have been using a trial version of Premier Pro CS5 and today paid up to get a S/N and registered. Premier loads fine and seems OK at first glance, but Encore CS5, which looks as if it came in the package, fails to load. It freezes at the loading graphic with the 'Initializing transcoding' apparently stuck. Is Encore not included in the package I paid for or have I missed something?

Well... this is what I found out and what I did to "fix" my problem. First my situation was that I had 2 drives, a lite-on blu-ray rom drive that was supposed to basically read anything, and a pioneer blu-ray burner. I was going to use the rom drive to do my reading and reserve the burner for just that, burning. What I found out, because Encore would freeze when loading, was that Adobe uses a Roxio routine to go out and get the information about all the drive in the environment to know how to use said drive(s) for this session. The Roxio routines hang in an endless loop, for me, on the rom drive. When I go into device manager and disable the rom drive, Encore loads just fine and I can master... whatever, and burn or create ISO images and go on my merry way. When done, I can re-enable the drive and use it as intended except for trying to use it in Encore.
This happens in CS3, CS4, CS5, and I think I tried it in CS5.5. Roxio never has "fixed" the problem.
My fix to fix the problem.. I replaced the blu-ray rom drive with another pioneer burner. Turns out the new drive was a newer version. So I moved the older version pioneer to the lower drive letter and use it as the reader drive for anything and setup the newer pioneer drive as my burner drive. Encore loads with both drives enabled, I can master anything, and eveything works fine. I've given up trying to have a rom drive for "just reading".
Also, given up testing to see if Roxio has ever "fixed" thier init routines for Encore. It always works this way with 2 burners on my system. One I use as a "reader" all the time which is also my backup burner and one as my "production" burner. And BTW, I usually build on ISO image with Encore and use Image Burn to burn my multiple copies output.
This is my "fix"!!

Encore CS5 Help Fails

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