ENCORE CS5 NOT BOOT

The ENCORE CS5 boots, but when loaded "STARTING transcoding", it crashes. I CAN NOT CLOSE MORE OR THROUGH THE END OF PROCESSO.COMPUTADOR NOT TURN OFF.
ALREADY RE-installed, go back POINT RESTORATION OF WINDOWS 7 WITHOUTSOLUTION.
Windows 7 Professional, 980X I7 PROCESSOR, BOARD EVGA GTX-460 2GB, 8GB of RAMAsus motherboard RAMPAGEIII

Stam and John, is when I open Encore CS5, in the "initializing transcoding", before loading the project. This is where it hangs. Inmomemento he returned to work. Thank you for your attention.
I'll see corrupt preferences file. Reset Preferences Corrupted = Press / Hold Ctrl + Alt + Shift when you start the program, if it occursagain the problerma

Similar Messages

Subpictures in Encore CS5 not showing up

I'm creating subpictures for the buttons in CS5 in Photoshop. I great a new group, type the button with the following code (+)xyz and duplicate the layer (=1) for the subpicture and do a simple underline for the text. When I import into Encore CS5, only some of the buttons show the underline for the button in the preview. If you play it in certain DVD players it is there, but not all of them you can see this. Please help.
Thank you,
Chuck

Chuck,
I second Stanley's request for the screen-cap from Photoshop, with the Layer Palette showing, and all Layer Sets twirled open. That will likely tell the tale.
Also, are you doing Standard, or Widescreen?
How many (total - chapter + others) Buttons do you have per Menu?
Are all Buttons within the Title Safe Area?
Does the PAR (Pixel Aspect Ratio) of you Menu match that of your Project?
Good luck,
Hunt

Dvds made with encore cs5 not using full 4.65gb as cs4 did

The majority of my video work consists of burning DVDs of event videos that are longer than two hours. I edit the video, dynamic link over to Premiere, add a second time line with a 10 second logo video and render the DVD. And since the begining of time with CS3, these DVD images always come out to be 4.65/4.66 gb (according to OS X). Now, with CS5, changing absolutely nothing--exact same workflow--Encore is only using 4.21 gb of space. The disc info section of the build pane lists around 450mb of free space (on the particular project I'm looking at right now).
This is a significant amount of wasted space and is unacceptable. Why is this happening?

I was finally able to talk to someone from Adobe and they tell me that this is the expected behavior, that supposedly not all DVDs are manufactured at the correct size and this extra space is to prevent problems. Should that even be true (aren't DVD's a standard?? If it says there's 4.7gb on it doesn't than mean there's 4.7gb??) this is a STUPID decision for the following reasons:
* It doesn't show this 500mb extra space until after you render your items. Before that time, it shows all the disc space being used--1 or 2 megs free and no more
* If this is necessary then make the default disc image size 4.2gb and add it to the drop-down list of sizes. Then I can pick 4.7 if I want it.
* It doesn't even always leave 500mb. Sometimes, completely unexplicably--I'd say 10% of the time, it uses the full amount of space...like it's done since Encore v1.0. So if I manually change the disc size to 5.2 in order to get the right size image, I sometimes find that nope, Encore isn't drunk today, and I now have a 5.2gb disc image and have to start over.
It seems like every time I update my software w/ the promise of things speeding up my workflow (and other things in CS5 have), something like this pops up to F it all up and I resign myself to thinking well, I guess Adobe will fix this one day...and call it CS6 and charge me another $700 for it.

Encore CS5 won't boot up from desktop icon in Windows 7

Encore CS5 won't boot up from desktop in Windows 7 64bit version.
Any suggestions?

Thanks for that reply.
I have always opened it separately from Premiere in the past. In this instance I have some MPEG files unrelated to Premiere.
No problems during install or reinstall. No error messages when clicking on the desktop icon.
It seems to not be part of the Cloud suite at all.
The system is Windows 7 Professional SP1 64bit with 16gb memory i7-2700K CPU @ 3.5Ghz.
Lets know if more information needed. One thread suggested that it needs an update to pxengine (owned by Roxio) but I could not locate it at their site – it appears to be integrated into their programs, of which I have Roxio Creator 2012 installed.

Encore CS5: The software that's used to decode the media is not available on this system...

Hi guys, I am needing assistance with this matter. I have read up on similar threads (mostly commented on my Bill Hunt), but I fear I may be missing something. Can anyboy please assist me?
Here's the background:
OS: Windows 7 64-bit.
Video footage format: AVCHD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have been running CS4 Master collection for the past year and a half, with minimal hassles in encore (except for the early patch that needed to be downloaded and applied for some or other transcoding error in Encore CS4).
Right, so we bought the CS5 Master collection upgrade, and all applications are running great, except Encore. The moment I have completed editing my hour-long video in Premiere Pro CS5, I "send to Encore" via Dynamic Link. (This is the way I have been operating countless times in CS4. However now, in Encore CS5, the programme opens with all the regular project settings and saving dialogues, but the the moment it looks as though Encore is going get going, it stalls and doesnt respond, forcing me to close and try again.
So I tried the other way around. I restarted Encore, created a new project, in a new project folder, encore opens, and I chose to Import as "new timeline" selecting the Premiere project of choice. This time around, i don't get a crash out of Encore, instead I get the following message:
"The software that's used to decode the media is not available on this system.
Installing the correct decoders for the files you are working with may help to correct the problem."
So I googled the matter, and came up with Bill's response to the same problem (expect the date that it was posted was back in 2009). I am would desperately like to know if there is a solution, a patch, a workaround of some sorts that can help me get back to my usual workflow. I am pretty screwed without encore at this present moment, and the work is piling up. Can anybody help?
Many Thanks,
Matt

I am having the same problem however I end up having hardware error "Sense code 52102"
My video capture is similar to yours except I am using HD (Canon HNV model Legria HV40)
The process takes a long time and I have breaks in my recording to DVD and with no sound - once it completed after 40 hours.
I have wasted over 20 DVD's trying different things.
OS: Windows 7 64-bit.
Video footage format: HD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have not tried what you did buy opening up Encore and importing to new timeline , let me do that and see if I get the same message.

Encore CS5 slideshow transitions not rendering reliably to DVD

I'm trying to create a relatively simple slideshow DVD in Encore CS5 on Mac (10.6). The slideshow is about 35 images long, and most of the transitions are cross-dissolves. However, there are exceptions: a couple of the transitions have no effect (ie, snap from one slide to the next). All of the slides but one are manual advance.
The problem I'm having is that the cross-dissolve time (most are set to 3 seconds, vs. the default 2) seems to render as a variable length: hit the "next chapter" button on the DVD control, and the transition time might be the requested 3 seconds, but is occasionally zero seconds, or 1 second, or 2 seconds. I haven't been able to find the rhyme or sense behind this, although I haven't devoted much time to studying it either. The settings on each slide appear to be set correctly (ie, transition type set to "Cross-dissolve" and transition time set to 0:00:03:00) in the project.
An additional complication comes from the one autofollow slide in the show: it automatically advances as expected, but at the next manual transition, it cross-dissolves, appears to pop back to the image, then does the cross-dissolve again, finally ending up in the correct slide.
Due to project deadlines, I've given up trying to make this work in Encore and moved to a different product, but I'd appreciate any feedback on how to do this all correctly next time.

Many users have problems with Encore slideshows. The major advantage is the manual advance. I don't use them, so have little to offer.
The settings on each slide appear to be set correctly (ie, transition type set to "Cross-dissolve" and transition time set to 0:00:03:00) in the project.
I worry that your "set x:xx IN THE PROJECT" means that you have not checked each slide duration. It is possible to have a project setting, but for individual slides to have been set to something else.

Encore CS5 Buttons Not Showing Up?

I built a six chapter project in Encore CS5. On the main menu (there are no submenus), there are six buttons that are correctly linked to six different timelines. In the menu view, everything looks normal. However, when I click to Preview mode, I get the background image and the music to play, but not buttons appear. I am burning a copy now to see if it is just a Preview mistake, but I'm guessing my DVD will look the same. Any idea what causes this?

Edit: How odd to reply just as you posted your success! Was this bluray?
My response, now moot, was:
Open the menu in Photoshop and confirm that no full frame images are above the buttons in the layer order.
What version of encore and what OS?

Mac DVD Superdrive not recognized in Encore CS5

I'm trying to burn a DVD using Encore CS5 on my new Mac Pro. I already spoke with Apple to troubleshoot to see if it was the drive. It was not the drive. Therefore, there is a problem with Encore not recognizing the drive. In the destination window in Encore, where it says "Recorder" in the build tab, it says "None Found". Anyone know what the problem is?

Well, in the WINDOWS world some software will cause Encore to not be able to "see" a drive, so read the links below... I don't know if the same kind of thing happens in the MAC world
Things and Software to AVOID when authoring/burning a DVD
Start --> http://forums.adobe.com/thread/608660?tstart=0
#2 here has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941?tstart=0
Again in the Windows world, if the user can't or won't remove the offending software for some reason, the solution is to have Encore build the project to hard disk (folder or create an ISO) and then use 3rd party software to burn the folder or ISO to DVD
Added
In fact, just go ahead and tell Encore to write the project to your hard drive and then use other software to write that output to a DVD... if that works, you know that "something" is getting in the way of Encore being able to communicate with your drive

Importing avi hangs up at one second in encore CS5.1-then it goes "not responding"

HELP!
Everytime I import a short file name AVI Encore hangs up at
1 Second left" and then if I touch anything it starts "not responding." I have shut down all I can in the background to make this work and for some videos it brings them right in, for others- most of them- it hangs at the 1 sec left mark and then freezes.
Why is it doing this and what do I do?
Encore CS5.1
Windows 7 updated
6 GB ram, 32 bit system
I have a 2 gb video card as well installed.
Any help would be appreciated.
Thank you,
jana

AVI is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Encore CS5 - override does not seem to work

I have been producing DVD's using Encore CS5 for some time now. I usually create one single encoded file with many chapter points on it, using buttons on several menus for direction. During the menu creation I select the relevent chapter point on the encoded file by using the button link facility in the properties menu and then set override back to the original selcted button on the menu using override "link back to here". The means that when the menu select button is pressed on the DVD player remote it returns to originally selected button in the menu screen. I have just started creating blu-ray projects and have tried to do exactly this when creating a blu-ray menu but this does not seem to work. What is annoying is that when you do a preview using the Encore preview player all looks good and the return seems to be successful. It is only when you try to play the disc on a blu-ray player (and I have tried several different makes and all do the same) does the return to the originally selected button on the menu fail, returning to what seems to be any random menu button. I have seen what has already been posted in the Forum on this and tried several of the options there, although most seem to do things slightly differently than me, linking several files together and not using a single file. All to no avail. Anyone any ideas what I am doing wrong. Roger

Jeff
Thanks again for your prompt response much appreciated and yes pressing the menu button on the blu-ray remote returns you back to menu 1 button 1 from both menus.
Full project setup.
There are two timelines "Start" and "Showtime"
"Start" which is first play has 1 chapter point
"Showtime" has 23 chapter points. These are split between the two menus.
Main project properties:     First Play - Start Chapter 1, Override - not set, Title button - menu 1 button 1, this is possibly why the blu-ray menu selection on the remote returns here from both menus. If I don't set this then the project errors with "Title remote not set". I cannot set this to "Return to last menu".
Start properties:         End action - menu 1 button 1, Override - not set, Menu remote - return to last menu.
Showtime properties:   End action - return to last menu, Override - not set, Menu Remote - Return to last menu.
menu 1: End action - menu 1 button 1, Override - not set.
menu 2: End action - menu 2 button 1. Override - not set
I do have background music on each menu set up in "Motion".
All buttons on both menus are set to the relevent chapter points on the "showtime" timeline with no override
nothing else set.
I hope this makes sense.
Roger

Encore CS5.5 Will Not Install

Here's the error log...
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 10 error(s), 17 warning(s)
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW065: Display requirements not met for {F3E41C2A-3A29-476D-9685-3F8055AF696A}
WARNING: DW065: Display requirements not met for {273F6D81-E280-4B31-90E7-8B337DB641CF}
WARNING: DW065: Display requirements not met for {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6}
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {C925A34A-01B9-42C3-BB88-C7A78835F0EC} ph 1.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1612 - The installation source for this product is not available. Verify that the source exists and that you can access it.
MSI Error message:
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {F3E41C2A-3A29-476D-9685-3F8055AF696A} CS5.5 Production Premium 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Encore CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed
ERROR: DW050: - ph: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Encore CS5.1 Library: Install failed
All other applications installed successfully. The warnings don't make sense RE: OS and display requirements. I'm using an HP Z800 / Windows 7 64 bit / Nvidia GTS 450. system worked beautifully with CS5. Now this. Sheesh. I rebooted and retried. Same result.

Once you verify that everything is working correctly, make a restorable image to an external USB drive
Hardware crashes or virus infections happen, so you should buy AND USE software to make a full backup of your hard drive to an external USB hard drive... plus, making step-by-step backups during a new install or major program addition makes it easy to go back a step if something doesn't work
This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything
Please note that I own no part of Image, and I don't get a referral fee (that is just a plain web link) but I use the program and it has saved me a LOT of trouble when I had a hard drive die... and I was able to restore everything and not have to re-install or re-activate a single program, from Windows on up

Encore cs5 motion menus not working when build to flash

Hello my question is this, I have created a dvd in encore cs5. I have created motion menus in AE.
Everything works great when I build to DVD. However when I export to flash my animated menu is working but the buttons (play move, chapter select , extras) do not show up until the animation is complete. Is this a simple fix? or should I make the menus static?

Hmm... what version of the Flash Player are you testing with
(full version, including release number)? You can find out which
version you're using here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507
-Robert

Preview and output in Encore cs5 quality, not close to preview in Premiere Pro CS5

I am working on a project and in Premiere Pro the preview looks fantastic. Sequence that I am dealing with is AVCHD 1080i. When I send the sequence to Encore via Dynamic Link, the preview is fuzzy, not sharp and out of focus. Not only is the preview quality poor in Encore but the output to DVD is just as bad. The footage is pristine in Premiere Pro. I don't get it and I am seriously frustrated. I have done other projects and never had this problem. I have also tried DV NTSC for the sequence setting and got the same results. Any help would be appreciated.
Regards,
Richard

Yes, it's true that AVCHD to DVD in Encore is not of very good quality but there is a workaround for that.
You can use "Maximum Render Quality" for transcoding the AVCHD file. The quality would be much better than earlier.
to do this :
Just Right click on the asset which is untranscoded and choose Transcode Setting (First option in the context menu)
In the dialog box that comes for Transcode settings, check the "Use Maximum Render Quality" check box and then transcode the file.
This should look good.
Hope it works for you.
Thanks,
Ramesh.

Encore CS5 project file will not open - any suggestions?

I have a recently created (and backed-up) project that I've been able to reopen and modify for my client a few times over the past couple of months but now refuses to open (even the backup copy). I get the following error upon opening the project:
"Cannot open project; The folder for this project cannot be found."
Nothing has moved from it's original location - everything still in the same folder as where I created it and have been working on it.
Does anybody know a workaround/solution for fixing this?
Many thanks - I really don't want to have to start all over on this project - nor will I trust Encore ever again with an important client project if this is typical behavior!!
Jeff Foster
PixelPainter.com

Just opened the old project I was going to work on a bit. Two things relevant here:
First, I had one of the issues I raised above. Source assets were no longer available, and Encore flags this and gives me a chance to locate them - just as we would like. I expected this, and can proceed without them - except I discovered that in two instances, the source file was transcoded before import, and Encore does not create a new version of this.
Second, I can create the error you got (project can't be opened; folder not found) by copying the whole directory (containing the .ncor file and folders), then changing the name of the ncor file without changing the encore project folder (that is at the same level as the project file). So if the project file is named "sample.ncor" encore has created a folder called "sample" (and inside the folder is "cache" and "sources" etc). Renaming sample.ncor to sample1.ncor with a project folder with it still named sample results in the error. Chaning that folder name to sample1 results in no error.
I'm not saying this is the only way this error occurs, but look at your .ncor file - what is the name? What is the name of the project folder?

Audio will not conform in Encore CS5

I had to replace the audio file in Encore CS5 as it wouldn't fit on a 4.7 DVD. I exported out of Premiere Pro and rendered as an ac3. I have replaced the asset in Encore CS5 but it will only conform about 1/5 of it and then stops. Any ideas?
This is the info from MediaInfo
General
Complete name                    : D:\ADS\Watts VA evening\WattsVAafternoon.ac3
Format                           : AC-3
Format/Info                      : Audio Coding 3
File size                        : 141 MiB
Duration                         : 1h 42mn
Overall bit rate                 : 192 Kbps
Audio
Format                           : AC-3
Format/Info                      : Audio Coding 3
Mode extension                   : CM (complete main)
Duration                         : 1h 42mn
Bit rate mode                    : Constant
Bit rate                         : 192 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Stream size                      : 141 MiB (100%)

Glad to hear you've got it finally working.
To avoid rerendering in Encore i do my exporting in Premiere.

ENCORE CS5 NOT BOOT

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