Encore CS5 won't open existing or new project

I had Encore CS5 on a mac crash while transcoding for a build, and now regardless of whether I choose the "open existing" or "create new" from the splash screen, the app crashes and gives the error [/Lassi/Main/Transcode/build/build/mac/../../../src/AMEPresetProber.cpp-265].  Are there any options other than re-installing from the original discs and doing all the updates?

I would try the preferences reset etc.
Troubleshoot system errors and freezes | Adobe software on Mac OS 10.x
http://kb2.adobe.com/cps/824/cpsid_82414.html

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