Encore CS6 does not start / freezes - Message: Encore does not work anymore (Win 8.1)

Hello,
Encore CS6 does not work. When I launch the Programm a message appears "Encore does not work anymore" and I can only choose close or debug.
How can I solve this error?
By the way it is really early to stop the development of an DVD authoring software!
Thanks
Michael

Did EncoreCS6 work at one time, or is this a new install and it has never worked? If it worked before... what changed?
With Windows, an update will OFTEN/SOMETIMES cause a problem with the graphics adapter driver
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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