Encore CS6 Download problem

Why is it when I try to download EncoreCS6ContentWin_zip, I get the 'This file couldn't be downloaded'?

When I opened up the Encore CS6 from cloud, it did not have the library content, so tried to download the content from the support page. I keep coming up with file couldn’t be downloaded. I am using windows 7 64 bit, and explorer browser. I did just try to download using firefox, and it appears as though it is downloading, but have not tried to install yet.

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Adobe Encore CS6 loading problem

Every time i leave my app and come right back into working on my project, a few seconds in my cursors gives me the apple loading symbol. Why does this happen? it slows down the process so much. As long as im in the app working theres no problem but the second i leave the program and come back to work it gives me the loading symbol again. Its becoming a annoyance.
I use a mac osx 10.8.4 procesor 2ghz intel core i7 with 8gb of ram
im able to do all my video editing and photo editing fine except with adobe encore (loading cursor problem)

I would first look at Encore Edit -> Preferences -> Memory. May be swapping out memory. 8 Gig RAM is not all that much.

CS6 Download problem

I've downloaded the Adobe Download assistant and am trying to install the trial for adobe CS6 but get the following error:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I've tried unistalling and reinstalling adobe air and get the same result.
I'm running Mac OSX 10.6.8.
Please help!??!!

if you follow all the directions you can download directly: http://prodesigntools.com/adobe-cs6-direct-download-links.html

CS6 DOWNLOADING PROBLEMS

is it compatible with windows 8

Is CS6 compatible with Windows 8? Yes. What's the problem you are expeeriencing?

Encore CC and CS6 sound problems

I have tried Premiere Pro CC and CS6 with several different video's I upload on youtube.
1. video with external music downloaded 2 different songs. Render in Premiere stops working, then I make it through render but Encore just stands there. I go through the export media option. Tries external and internal in the game video.
2. make the same video without music goes fine, I add music in youtube.
3. new video with Fraps external screen capture, and my voice following the Fraps video. Renders fine in Premiere CC, encore CC crash. I open Premiere CS6 cannot open project because it's corrupted. Just encore cs6 cannot open either or cannot find the folder for the project.
Is there a way around this I can use to get my last video project up? I cannot upload this without my voice.

Sort of a "shotgun" approach, but the links below may help... LOTS of people have problems with editing screen capture
Free Open Source software http://camstudio.org/
-use with Lossless Lagarith http://forums.adobe.com/thread/875797
http://www.pixelmetrics.com/
Some of these notes are for Premiere Elements, but may help with PPro
Fraps & Elements http://forums.adobe.com/thread/967201
-and Elements preset http://forums.adobe.com/thread/943772
-and more Elements http://forums.adobe.com/thread/871095
Camtasia http://forums.adobe.com/thread/836800
-and Lagarith Codec http://forums.adobe.com/thread/1287577
-and http://forums.adobe.com/thread/775288
-and http://forums.adobe.com/thread/453044
-and http://forums.adobe.com/message/3202148
Techsmith codec http://forums.adobe.com/message/3692768
-and http://forums.adobe.com/thread/1046914?tstart=0
BB Flashback http://forums.adobe.com/thread/1074014
XSplit recorder http://forums.adobe.com/thread/1160940
Elgato http://forums.adobe.com/thread/1163126 w/picture
Dxtory http://forums.adobe.com/message/5172056
Bandicam read #10 http://forums.adobe.com/thread/954394

Problem starting Encore CS6

I have Adobe Production CS6. I am having problems starting Encore. It takes too long to start. On a quad core PC it starts almost immediately, on a second hex core i7 PC it takes ages to initialize transcoding. I tried installed elements for Encore CS6 that appears to have been only partially installed. The Dynamic link also has the same problem. Also, the sound is not transferring regularly. Sometimes it transfers other times it does not for the same Premier Pro CS6 project. Editing and creating a menu in Photoshop does not transfer to Encore. I have a problem that perhaps needs to be solved by reinstalling Encore.
What are my options to fix the problem?

Thank you for pointing me to where I can find the full library content. I did download what I believed was the correct download following Adobe instructions but it did not provide a full library.
The word "assist" was not part of the description in the Adobe article on buttons but my way of expressing the utility of the button menu template. I started with machine language programming then progressed all the way up to Microsoft's Visual Studio where functions are listed to insert into templates for programming. This saves time by eliminating line by line programming for the most part. In the same Adobe, "Using Photoshop to create menus" article that starts with the heading, "About creating menus in Photoshop" is a table of button commands that includes the shortcuts for creating various functional buttons starting with + then = etc. within brackets. Included is the wording:
"Instead of creating menus from scratch in Photoshop and adding all the prefixes manually, you may want to open a menu template that’s similar to the one you want to create, save it as a Photoshop file, and then edit the exported file in Photoshop."
I do not know how this menu template works but I am hoping that it does provide a shortcut to create buttons in the layer process in Photoshop.
I find that Adobe support for answers to my questions is often like looking for a needle in the haystack. There is no url to lead me to where I can find such a menu template with layer prefixes, nor in the same artilicle does a url "Video about creating menus in Photoshop" shortcut point me directly to where the video is found. Instead, I find myself in the "Learn and Support" section expecting me to find it myself.
Is there such a menu template for buttons and where can I find it?

Problem installing ONLY Encore CS6 alongside CC

With the new 2014 CC apps alongside the original CC apps, I decided I finally wanted to purge my CS6 collection. However, I still want and use Encore from time to time.
I used first the "uninstall" option to remove ALL of my CS6 apps - including Encore. I even used the Cleaner tool to further "clean up" CS6. All seemed well.
I then followed these instruction precisely to install Encore, which involves installing the "previous version" of Premiere Pro CS6 through the CC desktop app, and then using "uninstall" to remove only Premiere Pro CS6. http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
Everything seemed perfect. I had only Encore CS6 appearing in my Application folder (Mac). However, in the CC desktop app drop down window (after logging out and then back in), there was a listing for Premiere Pro CS6 and a big blue button saying "update". "What's this" revealed bundled updates for not only Encore, but CS6 Bridge, Media Encoder and Extension Manager.
So - my choice, stare at an unresolved "Premiere Pro CS6" update for the rest of time, or hit the button. I hit the button, and got CS6 Media Encoder, Extension Manager and Bridge reinstalled back on my computer. Right back where I started.
The instructions at the link above are INCOMPLETE. What do I do to resolve this problem? I just want Encore - and not the gigabytes of CS6 programs I no longer need.
Thank you.

I do not know the real answer, which is can you uninstall ALL CS6 except for Encore.
My guess is that you must live with the "update" flag staring at you. The update did NOT put Premiere back in, so I assume that those 3 programs are considered "essentials" for the CS6 family. Even though we don't know how, they may be essential for some part of Encore's functioning. My guess is that the PR CS6 install put them in, the uninstall does not remove them unless you remove everything, and that they had updates.
You may have needed the update to get Encore to 6.0.1 (the only Mac update for Encore CS6). Or you may be able to manually update with an update file. Adobe - Encore : For Macintosh : Encore CS6 update
In any event, these are small programs. Well, hm, 3/4 of a gig. You should really transcode assets to DVD/BD spec before bringing into Encore, so it doesn't matter, but for some projects I will use the dynamic link with AME to transcode ahead of the build. Slight advantage to keeping it.
But for your interests, my bottom line is to live with the "update button."

Problem with encore cs6 in cc

I encountered technical problem using Adobe creative cloud.
Because I want to burn a DVD I installed Encore Cs6. This program didn’t include the menu library, so I imported that following the instructions I found on the internet.
The program works alright, even with a dynamic link with photoshop. A preview of the resulting menu works fine too.
However, I can’t save it or build it. I get the message: an input contract error occurred. Before that I see a message stating the following: /Volumes/Builds/Mango/Main/Adobe/MediaMac/../../Src/FileCache/FileCache.cpp-1016
Without the link, or without any content all I get the same messages. So I guess it’s not caused by the dynamic link or by the assets which I imported.
By the way, I’m working on an Apple computer.
Hope someone knows how to tackle this problem!
Elsbeth Mulder

Mavericks and Yosemite are not support by Encore, but I believe users are getting them to work.
Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
Some Mavericks users reported the following fixes their problems - I eventually assumed that somewhere in the process, it was fixing permissions. But perhaps it does more:
http://forums.adobe.com/message/6109315#6109315
And comments for these operating systems for Premiere Pro, Adobe Media Encoder, and After Effects may be helpful. (Encore does not have a support team that is active, so nothing official for it.) But there are specific bug fixes for these OSs in CC versions, so....
Monahan re Premiere permissions
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Kopriva re permissions and AE primarily:
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

Encore CS6 Flash Export problem

Hey There!
I am having a problem with my encore CS6 flash exports.
The DVD menus are shown the right way in the browser but, when I select a video to be played, the flash player shows me the video controls but no video. The background stays grey. I've tried exporting FLV and F4V and the problem is the same.
It looks like the link in the XML is not good. The videos are in the folder exported by Encore and they play well in VLC. Do you have to edit the XML file to make this work? I guess not...
Maybe reinstalling everything? Because from my perspective, it looks like it is an easy procedure and it should work.
Any help would be appreciated!
My specs:
- Mac Pro late 2013 with Maveriks 10.9.4
- Safari 7.05
- Encore CS6

The Encore structure puts the flv in a "sources" subdirectory under the level with the index.html.
As long as the user has not modified anything, the path should be okay.
Nicolas, confirm that the directory with index.html file also has a subdirectory called "sources," and that that is where the flv/f4v is.
My suspicion for many users with a local, but not web problem, are having a local permissions issue.
One user reported fixing a similar problem by removing odd characters in the filenames. The theory was that the characters were breaking the xml linking.

Adobe Encore CS6 crashes upon opening; just downloaded Premiere CC

I just installed Adobe Premiere Pro CC on my PC, and I need Encore to author DVD and Blu-Rays. I previously had CS6 (uninstalled it all before I installed CC), but I did not re-install Adobe Encore CS6 until after I installed Premiere CC. I cannot get Adobe Encore to work now. After I create a filename, the program crashes with a pop-up window that says, "Adobe Encore has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
How do I get Encore CS6 to work after installing the latest Premiere Pro CC (version 8)?
Since Encore is no longer supported, what other option do I have to author DVDs and Blu-Rays?

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Encore CS6 Flash Export problem, Grey screens

Hi everyone,
I am having a problem with my encore CS6 flash exports, they are not behaving as expected online (seems to be like a loading issue).
I've tried exporting FLV and F4V and the problem is the same. The same project exported from CS5.5 does not produce this undesirable
problem. It may be important to say that the project was started in CS5.5.
I have a button that links to another menu, and I am using videos as 'transitions'. The videos are dynamic after effects compositions.
When it's online, and you press the button it fills the canvas with a 'grey screen' before starting the video transition. This totally breaks
the experience and feels like an authoring error. It would be important to note, that this screens only appear the first time you see the flash.
Somehow the next time you press it doesnt show it.
I would happily go back to CS5.5 but I started using auto-activate buttons that are only available on CS6 flash exports.
Any ideas what has changed between this versions flash exports?
Any help would be appreciated..
Thanks in advance,
Cris

Encore CS6 6.0.2.004, IE9, Win7
Simple project, DVD NTSC, One menu with one button. One timeline. Menu first play, button linked to timeline.
Output flash with flv (and again with f4v - same results), No template, keep with flash swf rather than streaming.
Open index.html locally, must manually enable active content. Menu opens, movie plays. No grey screen.
Copy entire folder to USB, same result; USB plays on a different PC also.
Upload to web site; same result.
Am I doing soething differently from either of you? Are you using templates?
Factors related to flash security (for local and probably USB playback) can be problems. Various server settings can be problems for on line.

Problem with Encore CS6.

Good morning everyone.
I'm mading a DVD with Encore CS6 and I've created a Custom Menu.
When I connect the Chapters to the corrispondent Button there's a strange problem.
I've done 27 Chapters, and obviously 27 Buttons, divided into 3 lines x 9 Buttons.
The first eighteen ones works perfectly, but the last nine don't.
When I run the preview, the last line of Buttons is like there wasn't present on the Menu, although the Buttons are there and they're visibible.

It's the DVD spec: a 16:9 menu only allows 18 buttons. (It is 36 for 4:3.)

Encore CS6: Rebuilding audio tracks | PROBLEM

Hello, guys. Greetings from Brazil.
I'm having a problem with Encore CS6 during the authoring process and thought you guys could help me out with this. My Blu-ray project contains 29 video files (total of 2h 22m) and I have 5 psd menus (with an audio background from another file) in it. The files weren't with the same resolution/settings so I converted them in .MOV files with the same audio rate but keeping the resolution differences. I watch it inside Encore and it works just fine.
The problem is when I try to build the disc, image or folder: it stucks at the "Rebuilding audio tracks" and doesn't go on by any chance. I've started over from scratch 4 times and the same message keeps bothering me.
The first time I built, it was in a DVD format (exported a DVD folder), then I duplicated the project and changed the settings, putting it to a Blu-Ray configuration. It was right then that these issues started and now I can't build any Blu-Ray and DVD either.
Please, can you guys help me?
Many thanks.

Sorry for doubling the post, Bens.
So, I fixed the issue by replacing the Play All timeline (in which I reinserted the mov clips in a long, continuous sequence) for a Playslist, using the timelines that were already created. I found an information that the act of putting mov files in a long sequence may cause a sort of incompatibility with the audio tracks. Something about the ac3, don't know exactly
But yes, the problem was solved when I used a Playlist instead of a new, huge, timeline.
Thanks for the help anyway.

How to download the complete library presets in Encore cs6?

I downloaded the suggested EncoreContent_en-US.zip that contained 2.87 GB and extracted the file to my current cs6 encore folder. Unfortunately, even though Adobe claimed that it contained the whole preset library, it is not true, the background, buttons, image etc... are still missing.
Can someone help me with this issue?

There are TWO links for missing Content... PPro & Encore basic and Encore extra
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html
Encore additional http://helpx.adobe.com/encore/using/download-library-content.html
Did you do both downloads and installs?

Encore CS6 Dynamic Link from Pr CS6 Problem/Issue

I switched from Production Premium CS5 to CS6. I first deactivated and uninstalled my CS5 then installed CS6 on my Windows 7 machine.
The problem:
When I edit together a video in Premiere CS6 and have finished, I use Dynamic Link from within Encore CS6 to bring in that timeline. After that, I use AME to transcode that Dynamic Link asset to the DVD MPEG standard, Encore CS6 keeps poping up a notification window that says: "The transcoded DynamicLink asset _______ has changed on the server. Would you like to reimport it? Yes/No" It prompts me each time I enter Encore and any time I move from another open program back to Encore.
And I have to click No for each timeline that I have used Dynamic Link for (which is usually 5 or so).
Any ideas or help? This is incredibly annoying.
Thank you.
Jared

As an update. I am using the newest version of PluralEyes (v 2.0.5 7358) to sync the audio of the multiple camera event films I have shot. I have since created a new project in Premiere and only manually lined up clips and then Dynamically Linked that to a new Encore project and so far Encore has not promtpted me with the error/message: "The transcoded DynamicLink asset _______ has changed on the server. Would you like to reimport it? Yes/No"
Any ideas? This is very frustrating. Thank you!

Encore CS6 Download problem

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