Encore CS6 First Play problem

Long-time Adobe user with CS6 Master Collection. Not come across this one before, though.
Simple Encore project using 3 PPro sequences via Dynamic Link.
Set up so a 20 sec video plays automatically then drops into a static menu offering choice of two timelines.
All tests OK, previews in Encore OK, and builds OK.
HOWEVER, the resulting DVD skips the intro video and starts with the menu, despite the intro video being set as First Play and testing OK inside Encore.
I've built the project from scratch twice now with the same result.
Any hints as to cause and cure?

OK. I eventually tracked it down.
Before adding the intro element, I started with the menu. When I added the intro movie, all looked good on the flowchart and it played OK in Encore, but, as I explained initially, when burned to DVD playback started with the old menu, not the new first play.
I tried deleting Encores preferences (start with SHIFT+CONTROL) to no effect.
I tried adding STOP at the end of menus, to no effect.
I also tried a variety of other first play items, but the DVD always started with the non-first-play menu.
Eventually I looked at the project properties and found that the title button and main timeline were still pointing at the original first-play menu item, not the one currently selected. Changing the main timeline had no effect, but changing the Title Button to the new first-play timeline finally solved my problem.
It seems possible that there is an issue with updating all relevant items in Encore CS6 (Windows, fully updated) when changing first play. Or am I missing something that makes it my fault here?

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Encore CS3 First Play and End Action problems

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Johnathan,
Tell us more about your Assets on this Play First Timeline. What are the files, format, Duration, etc.? Is this file muxed, or elemental streams? The greater the detail, the better.
I have not seen the behavior that you observe, hence my questions.
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I am having a problem with my encore CS6 flash exports.
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Nicolas, confirm that the directory with index.html file also has a subdirectory called "sources," and that that is where the flv/f4v is.
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One user reported fixing a similar problem by removing odd characters in the filenames. The theory was that the characters were breaking the xml linking.

Encore CS3: First Play timeline freezes after burn only

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I producing a project on DVD SP3. I've done this before but I'm having problems with this particular project. It is a simple project with 1 menu page and a start button. From there you can navigate thru chapters. I have "first play" set to Menu 1 and everything works fine on the simulator but when I burn a disk and try to play the DVD on a player, Menu 1 does not appear on the startup. If I hit "enter" on the DVD player's remote the "Start DVD" button visibly blinks as activated and the DVD video plays and navigates thru the chapters fine.
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Hello,
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I have a new computer and am ready to install Premiere/Encore/AME. From what I understand, in order to install Encore, it's recommended to use the Creative Cloud desktop app, and click the "Previous Versions" button to see the CS6 version of Premiere. From that point, you can choose to install just Encore. To be clear, I have not installed Premiere CC 2014 or AME yet. So when I click the "previous versions" button, the only two programs that appear are Edge Animate CC and Gaming SDK. No Premiere option. If I'm looking under "all apps", I can see Premiere Pro CC 2014, but not an option for CS6. Is there another place I can download Encore CS6?

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I would try resetting preferences.
Hold down Ctrl-Shift while starting the program. Deletes AppPreferences.xml; program does not start.
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See "Recreate the Adobe Encore Preferences File" in this link for windows:
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Please let us know if this works.
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http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
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Hello, guys. Greetings from Brazil.
I'm having a problem with Encore CS6 during the authoring process and thought you guys could help me out with this. My Blu-ray project contains 29 video files (total of 2h 22m) and I have 5 psd menus (with an audio background from another file) in it. The files weren't with the same resolution/settings so I converted them in .MOV files with the same audio rate but keeping the resolution differences. I watch it inside Encore and it works just fine.
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Sorry for doubling the post, Bens.
So, I fixed the issue by replacing the Play All timeline (in which I reinserted the mov clips in a long, continuous sequence) for a Playslist, using the timelines that were already created. I found an information that the act of putting mov files in a long sequence may cause a sort of incompatibility with the audio tracks. Something about the ac3, don't know exactly
But yes, the problem was solved when I used a Playlist instead of a new, huge, timeline.
Thanks for the help anyway.

Problem installing ONLY Encore CS6 alongside CC

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I do not know the real answer, which is can you uninstall ALL CS6 except for Encore.
My guess is that you must live with the "update" flag staring at you. The update did NOT put Premiere back in, so I assume that those 3 programs are considered "essentials" for the CS6 family. Even though we don't know how, they may be essential for some part of Encore's functioning. My guess is that the PR CS6 install put them in, the uninstall does not remove them unless you remove everything, and that they had updates.
You may have needed the update to get Encore to 6.0.1 (the only Mac update for Encore CS6). Or you may be able to manually update with an update file. Adobe - Encore : For Macintosh : Encore CS6 update
In any event, these are small programs. Well, hm, 3/4 of a gig. You should really transcode assets to DVD/BD spec before bringing into Encore, so it doesn't matter, but for some projects I will use the dynamic link with AME to transcode ahead of the build. Slight advantage to keeping it.
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Good morning everyone.
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When I run the preview, the last line of Buttons is like there wasn't present on the Menu, although the Buttons are there and they're visibible.

It's the DVD spec: a 16:9 menu only allows 18 buttons. (It is 36 for 4:3.)

Encore First Play Error

Hi all- I have been searching on this site about a First Play issue I am
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Thanks Guys--
Yes, there is something about PCG error.....butafter some research and tests, it seems to be a format uncompatability thing.....(I'm running CS4 by the way)
I did play around with it a bunch last night. It seems that the problem lies with the .m2v file that is rendered out of After Effects. It's not playing nice with Encore. I tried removing all the sound out of the menus....then the difference in length should not matter. I still got the same error. So i deleted the assets alltogether...then i tried rendering my files out as MPEG 2's instead of MPEG2 DVD's. This time I got an error that there was an aspect ratio mismatch. So then i removed both video and sound from the menus---- And the project worked great!!! Ok, so now I went back and tried to render the movie parts as AVI files. I rendered one of the menus as an AVI and brought it in as an asset- linked it to the video, and linked the sound to the old sound .wav file, and wouldn't you know ---the project worked---(well, that menu worked perfect, the others were still blank of course, but the buttons were still there).... . So I made all the menu parts into .avi, and linked them, but when i checked the project, it gave me an error that the disk is not big enough.....Of course my .avi's were all uncompressed (about 5 gigs).....Do i need to figure out how to render a smaller .avi? I haven't been able to get AE to do that yet. Uncompressed seems to be my only option. Isn't there a way to pick what size file to make?? I'll have to look into that as I have not been able to figure out how to change the quality of .avi's.....
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Jared

As an update. I am using the newest version of PluralEyes (v 2.0.5 7358) to sync the audio of the multiple camera event films I have shot. I have since created a new project in Premiere and only manually lined up clips and then Dynamically Linked that to a new Encore project and so far Encore has not promtpted me with the error/message: "The transcoded DynamicLink asset _______ has changed on the server. Would you like to reimport it? Yes/No"
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I have a Encore project that has a timeline (quicktime video) set up as first play. It previews properly, but when I burn the disk, the produced DVD starts at the menu after the timeline when I play the disk through WMP or VLC. I don't have immediate access to a hardware DVD player to test this with, and since my target audience will likely be playing the produced DVD's from WMP or VLC it would be agreeable if the DVD's worked as advertised. Version 5.0.0.508
Three coasters and counting.

You have the end action of the main menu set to itself. Some users had problems similar to yours with this configuration, that ppeared to be resolved when the end action was changed to "stop."
Why all the overrides?
I thought there was a point to the introductory timeline, but its end action is to go to the man menu either way.
I would first change the menu end action, and see what I have. Then I'd remove all the overrides and see.

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I encountered technical problem using Adobe creative cloud.
Because I want to burn a DVD I installed Encore Cs6. This program didn’t include the menu library, so I imported that following the instructions I found on the internet.
The program works alright, even with a dynamic link with photoshop. A preview of the resulting menu works fine too.
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Without the link, or without any content all I get the same messages. So I guess it’s not caused by the dynamic link or by the assets which I imported.
By the way, I’m working on an Apple computer.
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Mavericks and Yosemite are not support by Encore, but I believe users are getting them to work.
Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
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http://forums.adobe.com/message/6109315#6109315
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http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
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Encore CS6 First Play problem

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