Encore CS6 General and src\AMEPresetProber.cpp-267] Error

I was working the whole day on Encore CS6 without any problems, and now it just gives errors.
If I open a project it gives an error "General Error" then it is followed by "An input contract violation has occurred".
When I try to create a new project a error also pops up "..\src\AMEPresetProber.cpp-267]"
Is there a fix for this ?

I would try resetting preferences.
Hold down Ctrl-Shift while starting the program. Deletes AppPreferences.xml; program does not start.
Now start Encore; preferences file appeared to be created on exit.
See "Recreate the Adobe Encore Preferences File" in this link for windows:
http://helpx.adobe.com/encore/kb/troubleshoot-damaged-projects-encore-windows.html
Please let us know if this works.
For Mac, see "Re-create Preferences File" here:
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
If you search for the amepresetprober errors and Encore, you'll see that the few solutions reported were generally reinstalls.
Does AME open okay?
What version of AME / Premiere are you running?

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You may buy Premiere Pro CS6 and the bundled Encore at Creative Suite 6

Help Me with Encore CS6 Menu and buttons

Hi I need help with Encore CS6 Menu's. I have a Premiere CSs 6 video which is 3 hours long and 21 chapters. It looks like I can get 18 of the buttons to work. I also want to set up a exit button. Is there a 18 button limit to a menu? Should I be looking at using menu index's or play lists?
Thanks in advance for your help.
Ed

I assume you have a single video on one timeline, and you have chapter markers for your chapters.
A button (e.g. "play movie") links to the timeline (default is chapter one, which is what you want). The end action of the timeline is "last menu."
Commonly, a second button on the main menu goes to a chapters menu. Each chapter menu has links back to the main menu and to the next and previous chapter menus.
For EACH chapter, you create a chapter playlist with that one chapter in it. The end action of the chapter play list is "return to last menu."
There are no end actions on chapters and no overrides anywhere in the project using this method.

[..\..Src\DirectoryRegistry.cpp-283] error when starting Premiere Elements

This error only happens when the laptop is disconnected from our domain. When trying to start Elements I receive error:
Premiere Elements 8.0 has encountered an error.
[..\..Src\DirectoryRegistry.cpp-283]
Then program will not start unless I connect the laptop to the network - which makes a portable laptop useless.
I have uninstalled and re-installed the program with the exact same results.
Anyone got any dieas?
Thankyou in advance.
Crash log file has been included
<?xml version="1.0"?> <!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd"> <crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown"> <time year="2009" month="11" day="19" hour="11" minute="51" second="20"/> <user guid="323c9019-64a6-4b68-8502-a51259f444ab"/> <system platform="windows" osversion="5.1.2600 SP 3.0" applicationlanguage="English (United States)" userlanguage="en_AU" oslanguage="en_AU" ram="2035" machine="Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2394 MHz" busFreq="" locale="English (Australia)"/> <crash exception="EXCEPTION_BREAKPOINT" instruction="0x0097df10"> <backtrace crashedThread="0"> <thread index="0"> <stackStatement index="0" address="0x0097df10" symbolname="dvacore::debug::DVA_DebugBreak"/> <stackStatement index="1" address="0x00a0123a" symbolname="dvacore::utility::ThreadSafeMessageDialog"/> </thread> </backtrace> <registerSet> <register name="EAX" value="0x00000000"/> <register name="EBX" value="0x00000000"/> <register name="ECX" value="0x00000000"/> <register name="EDX" value="0x00000000"/> <register name="ESI" value="0x00a0103e"/> <register name="EDI" value="0x00000000"/> <register name="ESP" value="0x00000010"/> <register name="EBP" value="0x00000008"/> <register name="EIP" value="0x00000000"/> <register name="EFL" value="0x00000246"/> </registerSet> <binaryImageSet> <binaryImage start="0x00400000" end="0x00519000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Adobe Premiere Elements 8.0.exe"/> <binaryImage start="0x7c900000" end="0x7c9b2000" type="__TEXT" path="C:\WINDOWS\system32\ntdll.dll"/> <binaryImage start="0x7c800000" end="0x7c8f6000" type="__TEXT" path="C:\WINDOWS\system32\kernel32.dll"/> <binaryImage start="0x4ec50000" end="0x4edfb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001 .22319_x-ww_f0b4c2df\GdiPlus.dll"/> <binaryImage start="0x77c10000" end="0x77c68000" type="__TEXT" path="C:\WINDOWS\system32\msvcrt.dll"/> <binaryImage start="0x7e410000" end="0x7e4a1000" type="__TEXT" path="C:\WINDOWS\system32\user32.dll"/> <binaryImage start="0x77f10000" end="0x77f59000" type="__TEXT" path="C:\WINDOWS\system32\gdi32.dll"/> <binaryImage start="0x774e0000" end="0x7761d000" type="__TEXT" path="C:\WINDOWS\system32\ole32.dll"/> <binaryImage start="0x77dd0000" end="0x77e6b000" type="__TEXT" path="C:\WINDOWS\system32\advapi32.dll"/> <binaryImage start="0x77e70000" end="0x77f02000" type="__TEXT" path="C:\WINDOWS\system32\rpcrt4.dll"/> <binaryImage start="0x77fe0000" end="0x77ff1000" type="__TEXT" path="C:\WINDOWS\system32\secur32.dll"/> <binaryImage start="0x77a80000" end="0x77b15000" type="__TEXT" path="C:\WINDOWS\system32\crypt32.dll"/> <binaryImage start="0x77b20000" end="0x77b32000" type="__TEXT" path="C:\WINDOWS\system32\msasn1.dll"/> <binaryImage start="0x773d0000" end="0x774d3000" type="__TEXT" path="C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_ 6.0.2600.5512_x-ww_35d4ce83\comctl32.dll"/> <binaryImage start="0x77f60000" end="0x77fd6000" type="__TEXT" path="C:\WINDOWS\system32\shlwapi.dll"/> <binaryImage start="0x10000000" end="0x1013c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AdobeOwl.dll"/> <binaryImage start="0x7c420000" end="0x7c4a7000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x -ww_6b128700\msvcp80.dll"/> <binaryImage start="0x78130000" end="0x781cb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x -ww_6b128700\msvcr80.dll"/> <binaryImage start="0x12000000" end="0x121c7000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\xerces-c_2_1_0.dll"/> <binaryImage start="0x00350000" end="0x00361000" type="__TEXT" path="C:\WINDOWS\system32\msvcirt.dll"/> <binaryImage start="0x00370000" end="0x003f2000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ScCore.dll"/> <binaryImage start="0x7c9c0000" end="0x7d1d7000" type="__TEXT" path="C:\WINDOWS\system32\shell32.dll"/> <binaryImage start="0x00530000" end="0x005d3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ExtendScript.dll"/> <binaryImage start="0x771b0000" end="0x7725a000" type="__TEXT" path="C:\WINDOWS\system32\wininet.dll"/> <binaryImage start="0x77120000" end="0x771ab000" type="__TEXT" path="C:\WINDOWS\system32\oleaut32.dll"/> <binaryImage start="0x005f0000" end="0x008fb000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtlib.dll"/> <binaryImage start="0x5b860000" end="0x5b8b5000" type="__TEXT" path="C:\WINDOWS\system32\netapi32.dll"/> <binaryImage start="0x71ab0000" end="0x71ac7000" type="__TEXT" path="C:\WINDOWS\system32\ws2_32.dll"/> <binaryImage start="0x71aa0000" end="0x71aa8000" type="__TEXT" path="C:\WINDOWS\system32\ws2help.dll"/> <binaryImage start="0x4d4f0000" end="0x4d549000" type="__TEXT" path="C:\WINDOWS\system32\winhttp.dll"/> <binaryImage start="0x763b0000" end="0x763f9000" type="__TEXT" path="C:\WINDOWS\system32\comdlg32.dll"/> <binaryImage start="0x00910000" end="0x0091f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\CrashReporter.dll"/> <binaryImage start="0x59a60000" end="0x59b01000" type="__TEXT" path="C:\WINDOWS\system32\dbghelp.dll"/> <binaryImage start="0x77c00000" end="0x77c08000" type="__TEXT" path="C:\WINDOWS\system32\version.dll"/> <binaryImage start="0x00930000" end="0x0093f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\LogUtils.dll"/> <binaryImage start="0x00950000" end="0x00aa4000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\dvacore.dll"/> <binaryImage start="0x00ac0000" end="0x00b4c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLFoundation.dll"/> <binaryImage start="0x76bf0000" end="0x76bfb000" type="__TEXT" path="C:\WINDOWS\system32\psapi.dll"/> <binaryImage start="0x00b60000" end="0x00b66000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\PRM.dll"/> <binaryImage start="0x00b80000" end="0x00b96000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLMessaging.dll"/> <binaryImage start="0x76380000" end="0x76385000" type="__TEXT" path="C:\WINDOWS\system32\msimg32.dll"/> <binaryImage start="0x74720000" end="0x7476c000" type="__TEXT" path="C:\WINDOWS\system32\MSCTF.dll"/> <binaryImage start="0x01a20000" end="0x01abd000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtservices.dll"/> <binaryImage start="0x01ee0000" end="0x01f17000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\adobe_caps.dll"/> <binaryImage start="0x77920000" end="0x77a13000" type="__TEXT" path="C:\WINDOWS\system32\setupapi.dll"/> <binaryImage start="0x77690000" end="0x776b1000" type="__TEXT" path="C:\WINDOWS\system32\ntmarta.dll"/> <binaryImage start="0x71bf0000" end="0x71c03000" type="__TEXT" path="C:\WINDOWS\system32\samlib.dll"/> <binaryImage start="0x76f60000" end="0x76f8c000" type="__TEXT" path="C:\WINDOWS\system32\wldap32.dll"/> <binaryImage start="0x01f30000" end="0x01f50000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\asneu.dll"/> <binaryImage start="0x01f60000" end="0x01f6b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Localeresources\en_US\WS.en_US.DLL"/> <binaryImage start="0x02080000" end="0x02103000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AdobeUpdater.dll"/> <binaryImage start="0x5ad70000" end="0x5ada8000" type="__TEXT" path="C:\WINDOWS\system32\uxtheme.dll"/> <binaryImage start="0x605d0000" end="0x605d9000" type="__TEXT" path="C:\WINDOWS\system32\mslbui.dll"/> </binaryImageSet> </crash> <reproSteps> </reproSteps> </crashreport>

Where, and how, is PrE installed? When you launch it, are you running as an Administrator?
First, PrE wants to be installed competely on the C:\ and wants direct access to the My Documents folder. It also wants to be both installed and then launched from an Administrator account.
It is not designed (nor is the big-brother PrPro) to function in a fully networked environment. It will extract media, etc. from an NAS, or from a mapped networked drive, but it does not like to run under most networked environments.
It's my guess that there is something in this installation that it is not comfortable with. More details will likely help.
Good luck, and looking for the answers to the questions above.
Hunt

[..\..Src\DirectoryRegistry.cpp-283] Error on Startup

This error only happens when the laptop is disconnected from our domain. When trying to start Elements I receive error:
Premiere Elements 8.0 has encountered an error.
[..\..Src\DirectoryRegistry.cpp-283]
Then program will not start unless I connect the laptop to the network - which makes a portable laptop useless.
I have uninstalled and re-installed the program with the exact same results.
Anyone got any dieas?
Thankyou in advance.
Crash log file has been included
<?xml version="1.0"?> <!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd"> <crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown"> <time year="2009" month="11" day="19" hour="11" minute="51" second="20"/> <user guid="323c9019-64a6-4b68-8502-a51259f444ab"/> <system platform="windows" osversion="5.1.2600 SP 3.0" applicationlanguage="English (United States)" userlanguage="en_AU" oslanguage="en_AU" ram="2035" machine="Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2394 MHz" busFreq="" locale="English (Australia)"/> <crash exception="EXCEPTION_BREAKPOINT" instruction="0x0097df10"> <backtrace crashedThread="0"> <thread index="0"> <stackStatement index="0" address="0x0097df10" symbolname="dvacore::debug::DVA_DebugBreak"/> <stackStatement index="1" address="0x00a0123a" symbolname="dvacore::utility::ThreadSafeMessageDialog"/> </thread> </backtrace> <registerSet> <register name="EAX" value="0x00000000"/> <register name="EBX" value="0x00000000"/> <register name="ECX" value="0x00000000"/> <register name="EDX" value="0x00000000"/> <register name="ESI" value="0x00a0103e"/> <register name="EDI" value="0x00000000"/> <register name="ESP" value="0x00000010"/> <register name="EBP" value="0x00000008"/> <register name="EIP" value="0x00000000"/> <register name="EFL" value="0x00000246"/> </registerSet> <binaryImageSet> <binaryImage start="0x00400000" end="0x00519000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Adobe Premiere Elements 8.0.exe"/> <binaryImage start="0x7c900000" end="0x7c9b2000" type="__TEXT" path="C:\WINDOWS\system32\ntdll.dll"/> <binaryImage start="0x7c800000" end="0x7c8f6000" type="__TEXT" path="C:\WINDOWS\system32\kernel32.dll"/> <binaryImage start="0x4ec50000" end="0x4edfb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-w w_f0b4c2df\GdiPlus.dll"/> <binaryImage start="0x77c10000" end="0x77c68000" type="__TEXT" path="C:\WINDOWS\system32\msvcrt.dll"/> <binaryImage start="0x7e410000" end="0x7e4a1000" type="__TEXT" path="C:\WINDOWS\system32\user32.dll"/> <binaryImage start="0x77f10000" end="0x77f59000" type="__TEXT" path="C:\WINDOWS\system32\gdi32.dll"/> <binaryImage start="0x774e0000" end="0x7761d000" type="__TEXT" path="C:\WINDOWS\system32\ole32.dll"/> <binaryImage start="0x77dd0000" end="0x77e6b000" type="__TEXT" path="C:\WINDOWS\system32\advapi32.dll"/> <binaryImage start="0x77e70000" end="0x77f02000" type="__TEXT" path="C:\WINDOWS\system32\rpcrt4.dll"/> <binaryImage start="0x77fe0000" end="0x77ff1000" type="__TEXT" path="C:\WINDOWS\system32\secur32.dll"/> <binaryImage start="0x77a80000" end="0x77b15000" type="__TEXT" path="C:\WINDOWS\system32\crypt32.dll"/> <binaryImage start="0x77b20000" end="0x77b32000" type="__TEXT" path="C:\WINDOWS\system32\msasn1.dll"/> <binaryImage start="0x773d0000" end="0x774d3000" type="__TEXT" path="C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5 512_x-ww_35d4ce83\comctl32.dll"/> <binaryImage start="0x77f60000" end="0x77fd6000" type="__TEXT" path="C:\WINDOWS\system32\shlwapi.dll"/> <binaryImage start="0x10000000" end="0x1013c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AdobeOwl.dll"/> <binaryImage start="0x7c420000" end="0x7c4a7000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b1287 00\msvcp80.dll"/> <binaryImage start="0x78130000" end="0x781cb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b1287 00\msvcr80.dll"/> <binaryImage start="0x12000000" end="0x121c7000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\xerces-c_2_1_0.dll"/> <binaryImage start="0x00350000" end="0x00361000" type="__TEXT" path="C:\WINDOWS\system32\msvcirt.dll"/> <binaryImage start="0x00370000" end="0x003f2000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ScCore.dll"/> <binaryImage start="0x7c9c0000" end="0x7d1d7000" type="__TEXT" path="C:\WINDOWS\system32\shell32.dll"/> <binaryImage start="0x00530000" end="0x005d3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ExtendScript.dll"/> <binaryImage start="0x771b0000" end="0x7725a000" type="__TEXT" path="C:\WINDOWS\system32\wininet.dll"/> <binaryImage start="0x77120000" end="0x771ab000" type="__TEXT" path="C:\WINDOWS\system32\oleaut32.dll"/> <binaryImage start="0x005f0000" end="0x008fb000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtlib.dll"/> <binaryImage start="0x5b860000" end="0x5b8b5000" type="__TEXT" path="C:\WINDOWS\system32\netapi32.dll"/> <binaryImage start="0x71ab0000" end="0x71ac7000" type="__TEXT" path="C:\WINDOWS\system32\ws2_32.dll"/> <binaryImage start="0x71aa0000" end="0x71aa8000" type="__TEXT" path="C:\WINDOWS\system32\ws2help.dll"/> <binaryImage start="0x4d4f0000" end="0x4d549000" type="__TEXT" path="C:\WINDOWS\system32\winhttp.dll"/> <binaryImage start="0x763b0000" end="0x763f9000" type="__TEXT" path="C:\WINDOWS\system32\comdlg32.dll"/> <binaryImage start="0x00910000" end="0x0091f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\CrashReporter.dll"/> <binaryImage start="0x59a60000" end="0x59b01000" type="__TEXT" path="C:\WINDOWS\system32\dbghelp.dll"/> <binaryImage start="0x77c00000" end="0x77c08000" type="__TEXT" path="C:\WINDOWS\system32\version.dll"/> <binaryImage start="0x00930000" end="0x0093f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\LogUtils.dll"/> <binaryImage start="0x00950000" end="0x00aa4000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\dvacore.dll"/> <binaryImage start="0x00ac0000" end="0x00b4c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLFoundation.dll"/> <binaryImage start="0x76bf0000" end="0x76bfb000" type="__TEXT" path="C:\WINDOWS\system32\psapi.dll"/> <binaryImage start="0x00b60000" end="0x00b66000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\PRM.dll"/> <binaryImage start="0x00b80000" end="0x00b96000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLMessaging.dll"/> <binaryImage start="0x76380000" end="0x76385000" type="__TEXT" path="C:\WINDOWS\system32\msimg32.dll"/> <binaryImage start="0x74720000" end="0x7476c000" type="__TEXT" path="C:\WINDOWS\system32\MSCTF.dll"/> <binaryImage start="0x01a20000" end="0x01abd000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtservices.dll"/> <binaryImage start="0x01ee0000" end="0x01f17000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\adobe_caps.dll"/> <binaryImage start="0x77920000" end="0x77a13000" type="__TEXT" path="C:\WINDOWS\system32\setupapi.dll"/> <binaryImage start="0x77690000" end="0x776b1000" type="__TEXT" path="C:\WINDOWS\system32\ntmarta.dll"/> <binaryImage start="0x71bf0000" end="0x71c03000" type="__TEXT" path="C:\WINDOWS\system32\samlib.dll"/> <binaryImage start="0x76f60000" end="0x76f8c000" type="__TEXT" path="C:\WINDOWS\system32\wldap32.dll"/> <binaryImage start="0x01f30000" end="0x01f50000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\asneu.dll"/> <binaryImage start="0x01f60000" end="0x01f6b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Localeresources\en_US\WS.en_US.DLL"/> <binaryImage start="0x02080000" end="0x02103000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AdobeUpdater.dll"/> <binaryImage start="0x5ad70000" end="0x5ada8000" type="__TEXT" path="C:\WINDOWS\system32\uxtheme.dll"/> <binaryImage start="0x605d0000" end="0x605d9000" type="__TEXT" path="C:\WINDOWS\system32\mslbui.dll"/> </binaryImageSet> </crash> <reproSteps> </reproSteps> </crashreport>

I noticed that your problem is happening when you are starting Premiere Elements. So I recommend that you post your question on the forum specifically for Premiere Elements at
http://forums.adobe.com/community/premiere/premiere_elements

"Adobe Encore has encountered an error. [..\..\src\AMEPresetProber.cpp-258}"

Does anyone have any suggestions that doesn't involve a full reinstall, its 3 times aleady and thats getting old fast. Encoder and Premiere Pro seem to be working ok, the issue happens when I use Dymamic Link and start to process the file, it processes briefly then the error appears.

I have tried opening Encore....new project and importing the folder of my PPro project, it appears to be transcoding with a timeline for download then the same error appears. Derek
If you don't tell it to transcode, it is only scanning the project and/or preparing general preset information.
with a timeline for download then the same error appears.
This part makes no sense to me.
Open Encore and create a new (DVD) project. Import nothing. Add a menu from the library. Does that work?
Now "import as timeline" a video file (not a PR sequence). Does that work?

[\pre\Libraries\Asl\Foundation\Src\PathUtils.cpp-435] Error on Adobe Elements 3.0

Hi everybody!
I think that all the info needed is in the subject's name.. When I want to add now medias in Adobe Elements 3.0, I receive this error message...
So, my question is... What I have to do?
Please answer quickly, I have something to give to school tomorrow!
Thanks!
Miguel

Hi, Steve.
I know I didin't say a lot of things... in fact, I don't know a lot about my cpu. I'll try to answer the questions I can, hope it can be helpful!
I have Vista (Familial Premium), a T3400. I am on a 32-bit.
I dont know if it's the RAM, but I have 2.0 Go of memory.
And for the space in my CPU, it's not a problem. I have an external hard disc, with lots and lots of space in it!
And I didin't downloaded the patch yet. But the fact is the problem just occured a few days ago. Before, everything was always fine...
Thanks in advance!

Encore CS6 Transcode issues

In previous versions of Encore, selecting "Automatic" for the transcode solution on my DVD has always given me the best possible transcode to fit all the video I had prepared onto the disc. In this version, the "automatic" solution gave me the highest transcode available for an NTSC DVD, and ultimately left me with three times too-much data for my disc. I had to manually create a transcode setting at a bitrate that would allow me to fit all my video onto the disc (only two hours, so certainly not too much for a DVD). Anybody know why the change in behavior with the "automatic" transcode option? It's rather frustrating because it was so quick and easy to just set it at automatic and know that Encore was handling it properly to give me the best balance between quality and quantity for the disc.
Also, where do we go now to select whether to use Encore or AME for transcoding? That option appears to be gone from the preferences menu... In previous versions I experienced faster transcode times using AME over Encore, and would like to continue doing that.

Can you give some more details about your project. The project size, duration. Also did you compare it with CS5.1 Automatic settings? How much is the difference betwen the two?
Also, to use AME for transcoding from Encore in CS6 -
Mac -
Goto Encore->Preferences->General and select the check box " Transcode assets using Adobe Media Encoder aaplication"
Win -
Goto Edit - >Preferences->General and select the check box " Transcode assets using Adobe Media Encoder aaplication"

Premiere Pro CC & AME CC crash on startup (after installing Encore CS6)

Hi guys,
Yesterday Premiere Pro CC was working correctly. I installed the Premiere Pro CS6 family, uninstalled Premiere Pro CS6 to preserve Encore CS6, and then arrived this morning to a machine that wouldn't run either Premiere Pro CC or Encore CS6.
Here's what I've done, and I'm still experiencing crashing on startup.
UPDATE #1: It's worth noting that Premiere Pro CC starts correctly when I logon as a new user, yet I've checked all preferences and my permissions are all set to read and write.
UPDATE #2: Adobe Media Encoder also crashes upon startup. How about some help?
UPDATE #3: I've reinstalled all 23 CC apps and run the Adobe CC Cleaner. Still nothing.
Unintalled Encore CS6
Uninstalled and reinstalled Premiere Pro CC
Deleted the preferences upon startup by pressing the SHIFT key
Looked into error 0xc000000 - this is not in my crash log so unhelpful
Looked at all the permissions of my library and preference files
I can't find any other options close to a solution in the forums.
Some quick info --
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
OS Version: Mac OS X 10.9.2 (13C64)
Please look into this ASAP. I have urgent client work that needs doing!
Thanks!
Chris

Read Bill Hunt on BSOD shutdowns http://forums.adobe.com/thread/772169
-win32k.sys BSOD http://forums.adobe.com/thread/1404938?tstart=0
-and an Encore fix http://forums.adobe.com/thread/1060443

Encore CS5.1 menu library cleared when Encore CS6 menu library installed

When I installed the Encore functional content (menu libs...) from the CS6 disk the menu libs were installed in Encore CS6 -and- the menu libraries were removed from Encore CS5.1. The menu libraries are not a separate load on Encore CS5.1. If this is expected how do I recover the lost menus?
Ed B

The solution to this issue would be - copy the cs6 library from C:\Program Files\Adobe\Adobe Encore CS6\Library and place it at another loacation and rename it.
Now uninstall the CS6 Content and reinstall the 5.1 FC using the disc or the downloded FC you have. In this way you will recover back your 5.1 FC and can also use the 6.0 FC by pointing Encore to its location. I tried it and this works
And this problem will no longer be faced once the downloadble version of CS6 FC will be available.
see thread -http://forums.adobe.com/thread/1002454?tstart=0

What is the URL to download Encore cs6?

what is the URL to download Encore CS6?

And, more information about work flow
http://blogs.adobe.com/davtechtable/
http://tv.adobe.com/watch/davtechtable/using-premiere-pro-cc-encore-cs6-for-bluray-dvd-and -interactive-video-for-ipadatv-and-mobile-hd/

Error installing Photoshop CS6 (Design and Web Premium)

A similar error occurs if I try to install all of CS6.. I've had Revo Uninstaller delete all the registry keys/leftover files and tried reinstalling.. I've tried installing MS Visual C++ 2010 independently of the install. No dice. I have homework due tomorrow (of course) and my photoshop broke.. And will not install now..
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 57 error(s), 0 warning(s)
----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jori\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 36KB
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support: Install failed
ERROR: DW050: - AdobePDFL x64 CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - CS6 Design and Web Premium: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7 (64 bit): Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeCMaps x64 CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed

Did you check the solutions mentioned in this doc?
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Premiere Elements Timecode.cpp-1014 error when adding media

Software: Premiere elements 11
Camera: Sony DCR TRV22E
OS: Windows 7
When selecting add media I get: [..\..\Src\Timecode.cpp-1014] error multiple times, when the capture window eventually comes up it says the capture device is offline.
This happens not only when the camera is connected and powered but also when camera is not connected.
I have tried the different IEEE1394 drivers available in windows 7 and none of them work.
          1394 OHCI Compliant Host Controller
          1394 OHCI Compliant Host Controller (Legacy)
          VIA 1394 OHCI Compliant Host Controller
The connection to the camera through firewire is ok because I can download video from it using Nero Video Essentials, I just cannot do it through Premiere Elements 11.
Message was edited by: foradobeuse
Oops, I put the wrong error code in the title, it should be timecode.cpp-1014

There is absolutely no reason you can't use this camcorder with Premiere Elements. It's a miniDV! There's clearly something going on with your computer that's unrelated to Premiere Elements.
For instance, this appears to be a European camcorder. Is your program installed for PAL rather than NTSC? It's an obvious question but one that needs to be asked.
Also, PLEASE try using the free program WinDV to capture your video over a FireWire connection. If it does,we know something is wrong with your Premiere Elements installation. If not, we know it's something more basic.
Nero, by the way, it notorious for not sharing certain hardware resources. I've never known it to block access to the FireWire -- but I suppose it's possible.
So, please, instead of just flipping off Premiere Elements, do a little basic troubleshooting. Problems with a FireWire/miniDV capture are virtually unheard of, and I'm really curious what's going on with your system!

Adobe Encore has accountered an error [..\..\src\AMEPrestProber.cpp-265]

Hi all,
I have used the CS5 (CS Production Premium) for four years and it has worked fine. Mainly edit High Definition, file based video (SDHC). After editing, I use the Dynamic Link to Encore to create my project and burn to Blu-rays. Accept, since two weeks ago, all of a sudden, I cannot open or create new projects from Première Pro CS5.
The Dynamic Link takes me to Encore and then it comes up with the following message and then closes:
Adobe Encore has accountered an error. [..\..\src\AMEPrestProber.cpp-265]
I have tried opening just the Encore and then import timeline from my Première Project, but to no avail.
I have also, deleted and reloaded Encore from disk and updated, but still not working. I am puzzled and cannot seem to get help from Adobe as it direct me here.
Whilst, I managed encode the timeline sequences from Prem Pro CS5 to Adobe Media Exporter and then imported encoded file into Encore, it seemed to take 12 hours to encode, whereas with Dynamic linking way, I am able to create project, much, much faster.
Would really appreciate some help from knowledgeable people.
Thanks in advance.
Bob
System: Custom built by Overclockers UK
Processor: Intel i7, 3.02GHz boosted to 4GHz
RAM: 12GB
Windows 7 Professional, SP1
1TB System HDD 7200rmp
1TB Video Drive HDD 7200rpm
1TB Third drive HDD 7200rpm

Hi Stan,
Thank you for your response.
I meant 'Uninstalled'. Just the Encore and Pre Pro, but no the whole Production Premiums Suite. Should have I uninstalled the complete Production Prem and re-install?
I don't understand the 'Cleaner' bit? I will be happy to try this, if someone tells me what it is and how I can locate it.
Yes, I am the Adminstrator and the only one using the PC.
I did encode the time lines in Prem Pro to .H624 Blu ray and then used these. But took too long in Encore.

CS6 premiere pro crashes ../../src/VideoFrameFactory.cpp-78

Everytime I go to add a title in Premiere Pro CS6 I get the error message: SRC\VideoFrameFactory.cpp-78. Then I have to close program.

What happens when you create the title in Photoshop and bring that into PP?

Encore CS6 General and src\AMEPresetProber.cpp-267] Error

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