ENCORE CS6 - Was steckt hinter dem "Allgemeinen Fehler"

Ohne wirkliche Zusatzinfor bricht encore bei mir ein recht übersichtliches DVD-Projekt ab. Ein paar Daten zum Projekt: Es gibt zwei unterschiedliche Formate als Quellen, einmal QuickTime mit JPEG2000 HD sowie mehrere HD- und SD-MP4. Der Hauptfilm ist als eine Premiere-Pro-Sequenz dynamisch verlinkt - alle Quellen wurden aber bereits erfolgreich in *m2v und *ac3 transcodiert. Zuvor hatte es stets einen "Error while encoding" (oder so ähnlich) gegeben, als die Dateien noch nicht transcodiert waren. Der verschwand dann, an seiner Stelle erscheint aber nun der !Allgemeine Fehler". Habe soweit keine leeren Menüstellen gefunden und außerdem das Projekt überprüfen lassen, ohne dass Encore etwas gefunden hätte. Wie es mancherorten heißt, soll das löschen der Prpjekt-Cache-datei etwas bringen, aber bei mir war auch das erfolglos. Dem Hauptmenü sind im Flowchart noch zwei Clips vorgeschaltet (Logo sowie Urheberrechtehinweis), gibt aber soweit ich das übersehen kann keinerlei tote Links ö.Ä.
Unnötig wohl zu sagen, wie frustrierend es ist, wenn man seinen Film nach recht langer harter Arbeit fertig hat und nun wirklich vorm allerletzten Schritt steht und einem dann doch noch dieser Reifen platzt.
Hoffe inständig, hier Hilfe zu finden.
Mit großem Dank im Voraus,
Matthias

I might not be able to run the translator to continue conversation.
You have dynamically linked your project from CS6 into Encore. More data such as sequence settings and export settings might help others guide you.
For me, dynamically linking Premiere CS6 into Encore cured my errors for dvd making. However, Blu-Ray making was trickier. In order to succeed with Blu-Ray making for myself, I learned to burn as an image (ISO) first, then build the Blu-Ray using the image (ISO). I wonder if you have tried burning your dvd as an image first without going directly to disc.
Note:I do not have the ImgBurn (Windows) and burn all my dvds and Blu-Rays with Encore.

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    Cache: 6 MB
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    Backlight Technology: LED
    Screen Resolution: 1366 x 768
    Graphics Controller Manufacturer: Intel
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    Graphics Memory Accessibility: Shared
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    Wi-Fi: Yes
    Wi-Fi Standard: IEEE 802.11b/g/n
    Webcam: Yes
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    Operating System Architecture: 64-bit
    Pointing Device Type: TouchPad
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    Battery Chemistry: Lithium Ion (Li-Ion)
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    Depth: 9.8"
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    Lithium Ion Battery
    AC Adapter
    Green Compliant: Yes
    Green Compliance Certificate/Authority: RoHS
    Installed programs:
    Name                                                            Version          
    Microsoft Application Error Reporting                           12.0.6015.5000   
    Microsoft Office Click-to-Run 2010                              14.0.4763.1000   
    Microsoft Office 2010                                           14.0.4763.1000   
    Windows Live Essentials                                         15.4.3502.0922   
    Apple Application Support                                       2.1.7            
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft_VC90_MFCLOC_x86                                       1.00.0000        
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148  9.0.30729.4148   
    TOSHIBA Web Camera Application                                  2.0.3.3          
    Windows Live Messenger                                          15.4.3538.0513   
    Microsoft_VC90_CRT_x86                                          1.00.0000        
    Google Toolbar for Internet Explorer                            1.0.0            
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219     10.0.40219       
    Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000        
    Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000         
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219     10.0.40219       
    Toshiba Online Backup                                           2.0.0.31         
    TOSHIBA ReelTime                                                1.7.21.64        
    Windows Live Remote Client Resources                            15.4.5722.2      
    Windows Live SOXE Definitions                                   15.4.3502.0922   
    Adobe AIR                                                       3.1.0.4880       
    Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2      
    Windows Live Communications Platform                            15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    Apple Software Update                                           2.1.3.127        
    Windows Live UX Platform Language Pack                          15.4.3508.1109   
    Windows Live Photo Gallery                                      15.4.3502.0922   
    bl                                                              1.0.0            
    Windows Live Mail                                               15.4.3502.0922   
    Java(TM) 6 Update 25                                            6.0.250          
    MSVCRT_amd64                                                    15.4.2862.0708   
    TOSHIBA Face Recognition                                        3.1.17.64        
    ph                                                              1.0.0            
    Adobe Widget Browser                                            2.0.348          
    Windows Live Writer                                             15.4.3502.0922   
    Mesh Runtime                                                    15.4.5722.2      
    TOSHIBA Supervisor Password                                     1.63.51.2C       
    Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1           
    Adobe Reader X MUI                                              10.0.0           
    TOSHIBA Media Controller Plug-in                                1.0.7.5          
    Windows Live Photo Gallery                                      15.4.3502.0922   
    Windows Live Photo Common                                       15.4.3502.0922   
    Label@Once 1.0                                                  1.0              
    PDF Settings CS6                                                11.0             
    Toshiba Book Place                                              2.2.7530         
    Windows Live PIMT Platform                                      15.4.3508.1109   
    TOSHIBA Wireless LAN Indicator                                  1.0.5            
    D3DX10                                                          15.4.2368.0902   
    Utility Common Driver                                           1.0.52.3C        
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    Windows Live Movie Maker                                        15.4.3502.0922   
    TOSHIBA HDD/SSD Alert                                           3.1.64.9         
    Windows Live Remote Service                                     15.4.5722.2      
    Toshiba App Place                                               1.0.6.3          
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Language Selector                                  15.4.3538.0513   
    QuickTime                                                       7.72.80.56       
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    TOSHIBA Value Added Package                                     1.6.1.64         
    Microsoft_VC80_CRT_x86                                          8.0.50727.4053   
    Google Update Helper                                            1.3.21.111       
    TOSHIBA HDD Protection                                          2.2.2.15         
    7-Zip 9.20 (x64 edition)                                        9.20.00.0        
    TOSHIBA PC Health Monitor                                       1.7.9.64         
    Windows Live Mail                                               15.4.3502.0922   
    Adobe Help Manager                                              4.0.244          
    MSVCRT                                                          15.4.2862.0708   
    Windows Live Remote Client                                      15.4.5722.2      
    Blackmagic ATEM Switchers                                       3.0.1.0          
    Microsoft_VC90_MFC_x86                                          1.00.0000        
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    Windows Live ID Sign-in Assistant                               7.250.4232.0     
    Microsoft Visual C++ 2005 Redistributable                       8.0.61001        
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    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148  9.0.30729.4148   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729        
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    Microsoft Silverlight                                           4.0.50401.0      
    PlayReady PC Runtime x86                                        1.3.0            
    Intel(R) WiDi                                                   2.1.41.0         
    Windows Live MIME IFilter                                       15.4.3502.0922   
    TOSHIBA Flash Cards Support Utility                             1.63.0.12C       
    TOSHIBA eco Utility                                             1.3.5.64         
    Windows Live UX Platform                                        15.4.3502.0922   
    TOSHIBA Wireless Display Monitor                                1.0.1            
    Debugging Tools for Windows (x64)                               6.12.2.633       
    Windows Live Remote Service Resources                           15.4.5722.2      
    Windows Live Writer Resources                                   15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729        
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    Windows Live Installer                                          15.4.3502.0922   
    TOSHIBA Disc Creator                                            2.1.0.11 for x64 
    PlayReady PC Runtime amd64                                      1.3.0            
    Windows Live SOXE                                               15.4.3502.0922   
    Java Auto Updater                                               2.0.4.1          
    TOSHIBA Bulletin Board                                          1.6.08.64        
    Crash details:
    Problem signature:
      Problem Event Name:            BlueScreen
      OS Version:                           6.1.7601.2.1.0.768.3
      Locale ID:                              1041
    Additional information about the problem:
      BCCode:                               d1
      BCP1:                                   0000000000000001
      BCP2:                                   0000000000000002
      BCP3:                                   0000000000000008
      BCP4:                                   0000000000000001
      OS Version:                           6_1_7601
      Service Pack:                        1_0
      Product:                                768_1
    Files that help describe the problem:
      C:\Windows\Minidump\090312-28516-01.dmp
      C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt
    DMP file details
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
    Debug session time: Mon Sep  3 02:27:16.190 2012 (UTC + 9:00)
    System Uptime: 0 days 0:06:50.096
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
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    *                        Bugcheck Analysis                                    *
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    Arg4: 0000000000000001, address which referenced memory
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    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
     0000000000000001
    CURRENT_IRQL:  2
    FAULTING_IP:
    +6130613031313361
    00000000`00000001 ??              ???
    PROCESS_NAME:  System
    CUSTOMER_CRASH_COUNT:  1
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    BUGCHECK_STR:  0xD1
    TRAP_FRAME:  fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
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    rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
    rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
     r8=fffff80000b9c8d0  r9=0000000000000000 r10=0000000004216094
    r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    00000000`00000001 ??              ???
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    LAST_CONTROL_TRANSFER:  from fffff80002e82769 to fffff80002e831c0
    FAILED_INSTRUCTION_ADDRESS:
    +6130613031313361
    00000000`00000001 ??              ???
    STACK_TEXT: 
    fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
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    fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
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    nt!KiPageFault+260
    fffff800`02e813e0 440f20c0        mov     rax,cr8
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!KiPageFault+260
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
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  • Encore CS6 is asking for a Serial Number when I have Creative Cloud

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    I got help with this problem.
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  • Blue screen of death when building blu-ray in Encore CS6

    I recently purchased a new laptop and installed Adobe Master Collection CS6.  I purchased the laptop for video capture and editing, as well as for blu-ray authoring. 
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    §  Product Model: P755-S5375
    §  Product Name: Satellite P755-S5375 Notebook
    §  Product Type: Notebook
    §  Processor Manufacturer: Intel
    §  Processor Type: Core i7
    §  Processor Model: i7-2670QM
    §  Processor Speed: 2.20 GHz
    §  Processor Core: Quad-core (4 Core)
    §  Cache: 6 MB
    §  Chipset Manufacturer: Intel
    §  Chipset Model: HM65 Express
    §  Standard Memory: 4 GB
    §  Memory Technology: DDR3 SDRAM
    §  Memory Standard: DDR3-1333/PC3-10600
    §  Number of Total Memory Slots: 2
    §  Hard Drive Capacity: 500 GB
    §  Screen Size: 15.6"
    §  Display Screen Type: Active Matrix TFT Color LCD
    §  Aspect Ratio: 16:9
    §  Screen Mode: WXGA
    §  Backlight Technology: LED
    §  Screen Resolution: 1366 x 768
    §  Graphics Controller Manufacturer: Intel
    §  Graphics Controller Model: HD 3000
    §  Graphics Memory Capacity: 1.65 GB
    §  Graphics Memory Accessibility: Shared
    §  Ethernet Technology: Fast Ethernet
    §  Wi-Fi: Yes
    §  Wi-Fi Standard: IEEE 802.11b/g/n
    §  Webcam: Yes
    §  Operating System: Genuine Windows 7 Home Premium with SP1
    §  Operating System Architecture: 64-bit
    §  Pointing Device Type: TouchPad
    §  Number of Cells: 6-cell
    §  Battery Chemistry: Lithium Ion (Li-Ion)
    §  Width: 15.0"
    §  Depth: 9.8"
    §  Weight (Approximate): 5.40 lb
    §  Package Contents:
    §  Satellite P755-S5375 Notebook
    §  Lithium Ion Battery
    §  AC Adapter
    §  Green Compliant: Yes
    §  Green Compliance Certificate/Authority: RoHS
    Installed programs:
    Name                                                            Version          
    Microsoft Application Error Reporting                           12.0.6015.5000   
    Microsoft Office Click-to-Run 2010                              14.0.4763.1000   
    Microsoft Office 2010                                           14.0.4763.1000   
    Windows Live Essentials                                         15.4.3502.0922   
    Apple Application Support                                       2.1.7            
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft_VC90_MFCLOC_x86                                       1.00.0000        
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148  9.0.30729.4148   
    TOSHIBA Web Camera Application                                  2.0.3.3          
    Windows Live Messenger                                          15.4.3538.0513   
    Microsoft_VC90_CRT_x86                                          1.00.0000        
    Google Toolbar for Internet Explorer                            1.0.0            
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219     10.0.40219       
    Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000        
    Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000         
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219     10.0.40219       
    Toshiba Online Backup                                           2.0.0.31         
    TOSHIBA ReelTime                                                1.7.21.64        
    Windows Live Remote Client Resources                            15.4.5722.2      
    Windows Live SOXE Definitions                                   15.4.3502.0922   
    Adobe AIR                                                       3.1.0.4880       
    Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2      
    Windows Live Communications Platform                            15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    Apple Software Update                                           2.1.3.127        
    Windows Live UX Platform Language Pack                          15.4.3508.1109   
    Windows Live Photo Gallery                                      15.4.3502.0922   
    bl                                                              1.0.0            
    Windows Live Mail                                               15.4.3502.0922   
    Java(TM) 6 Update 25                                            6.0.250          
    MSVCRT_amd64                                                    15.4.2862.0708   
    TOSHIBA Face Recognition                                        3.1.17.64        
    ph                                                              1.0.0            
    Adobe Widget Browser                                            2.0.348          
    Windows Live Writer                                             15.4.3502.0922   
    Mesh Runtime                                                    15.4.5722.2      
    TOSHIBA Supervisor Password                                     1.63.51.2C       
    Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1           
    Adobe Reader X MUI                                              10.0.0           
    TOSHIBA Media Controller Plug-in                                1.0.7.5          
    Windows Live Photo Gallery                                      15.4.3502.0922   
    Windows Live Photo Common                                       15.4.3502.0922   
    Label@Once 1.0                                                  1.0              
    PDF Settings CS6                                                11.0             
    Toshiba Book Place                                              2.2.7530         
    Windows Live PIMT Platform                                      15.4.3508.1109   
    TOSHIBA Wireless LAN Indicator                                  1.0.5            
    D3DX10                                                          15.4.2368.0902   
    Utility Common Driver                                           1.0.52.3C        
    Junk Mail filter update                                         15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    TOSHIBA HDD/SSD Alert                                           3.1.64.9         
    Windows Live Remote Service                                     15.4.5722.2      
    Toshiba App Place                                               1.0.6.3          
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Language Selector                                  15.4.3538.0513   
    QuickTime                                                       7.72.80.56       
    Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0         
    TOSHIBA Value Added Package                                     1.6.1.64         
    Microsoft_VC80_CRT_x86                                          8.0.50727.4053   
    Google Update Helper                                            1.3.21.111       
    TOSHIBA HDD Protection                                          2.2.2.15         
    7-Zip 9.20 (x64 edition)                                        9.20.00.0        
    TOSHIBA PC Health Monitor                                       1.7.9.64         
    Windows Live Mail                                               15.4.3502.0922   
    Adobe Help Manager                                              4.0.244          
    MSVCRT                                                          15.4.2862.0708   
    Windows Live Remote Client                                      15.4.5722.2      
    Blackmagic ATEM Switchers                                       3.0.1.0          
    Microsoft_VC90_MFC_x86                                          1.00.0000        
    Windows Live Photo Common                                       15.4.3502.0922   
    Windows Live ID Sign-in Assistant                               7.250.4232.0     
    Microsoft Visual C++ 2005 Redistributable                       8.0.61001        
    Windows Live Messenger                                          15.4.3538.0513   
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148  9.0.30729.4148   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729        
    TOSHIBA Hardware Setup                                          1.63.1.37C       
    Microsoft Silverlight                                           4.0.50401.0      
    PlayReady PC Runtime x86                                        1.3.0            
    Intel(R) WiDi                                                   2.1.41.0         
    Windows Live MIME IFilter                                       15.4.3502.0922   
    TOSHIBA Flash Cards Support Utility                             1.63.0.12C       
    TOSHIBA eco Utility                                             1.3.5.64         
    Windows Live UX Platform                                        15.4.3502.0922   
    TOSHIBA Wireless Display Monitor                                1.0.1            
    Debugging Tools for Windows (x64)                               6.12.2.633       
    Windows Live Remote Service Resources                           15.4.5722.2      
    Windows Live Writer Resources                                   15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729        
    Intel(R) PROSet/Wireless WiFi Software                          14.01.1000       
    Windows Live Installer                                          15.4.3502.0922   
    TOSHIBA Disc Creator                                            2.1.0.11 for x64 
    PlayReady PC Runtime amd64                                      1.3.0            
    Windows Live SOXE                                               15.4.3502.0922   
    Java Auto Updater                                               2.0.4.1          
    TOSHIBA Bulletin Board                                          1.6.08.64        
    Crash details:
    Problem signature:
      Problem Event Name:            BlueScreen
      OS Version:                           6.1.7601.2.1.0.768.3
      Locale ID:                              1041
    Additional information about the problem:
      BCCode:                               d1
      BCP1:                                   0000000000000001
      BCP2:                                   0000000000000002
      BCP3:                                   0000000000000008
      BCP4:                                   0000000000000001
      OS Version:                           6_1_7601
      Service Pack:                        1_0
      Product:                                768_1
    Files that help describe the problem:
      C:\Windows\Minidump\090312-28516-01.dmp
      C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt
    DMP file details
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
    Debug session time: Mon Sep  3 02:27:16.190 2012 (UTC + 9:00)
    System Uptime: 0 days 0:06:50.096
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {1, 2, 8, 1}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000001, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
    0000000000000001
    CURRENT_IRQL:  2
    FAULTING_IP:
    +6130613031313361
    00000000`00000001 ??              ???
    PROCESS_NAME:  System
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    TRAP_FRAME:  fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
    rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
    r8=fffff80000b9c8d0  r9=0000000000000000 r10=0000000004216094
    r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    00000000`00000001 ??              ???
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80002e82769 to fffff80002e831c0
    FAILED_INSTRUCTION_ADDRESS:
    +6130613031313361
    00000000`00000001 ??              ???
    STACK_TEXT: 
    fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    nt!KiPageFault+260
    fffff800`02e813e0 440f20c0        mov     rax,cr8
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!KiPageFault+260
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    Followup: MachineOwner

    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
    Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
    When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help

  • Problem installing ONLY Encore CS6 alongside CC

    With the new 2014 CC apps alongside the original CC apps, I decided I finally wanted to purge my CS6 collection.  However, I still want and use Encore from time to time.
    I used first the "uninstall" option to remove ALL of my CS6 apps - including Encore.  I even used the Cleaner tool to further "clean up" CS6.  All seemed well.
    I then followed these instruction precisely to install Encore, which involves installing the "previous version" of Premiere Pro CS6 through the CC desktop app, and then using "uninstall" to remove only Premiere Pro CS6.  http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
    Everything seemed perfect.  I had only Encore CS6 appearing in my Application folder (Mac).  However, in the CC desktop app drop down window (after logging out and then back in), there was a listing for Premiere Pro CS6 and a big blue button saying "update".  "What's this" revealed bundled updates for not only Encore, but CS6 Bridge, Media Encoder and Extension Manager. 
    So - my choice, stare at an unresolved "Premiere Pro CS6" update for the rest of time, or hit the button.  I hit the button, and got CS6 Media Encoder, Extension Manager and Bridge reinstalled back on my computer.  Right back where I started.
    The instructions at the link above are INCOMPLETE.  What do I do to resolve this problem?  I just want Encore - and not the gigabytes of CS6 programs I no longer need.
    Thank you.

    I do not know the real answer, which is can you uninstall ALL CS6 except for Encore.
    My guess is that you must live with the "update" flag staring at you. The update did NOT put Premiere back in, so I assume that those 3 programs are considered "essentials" for the CS6 family. Even though we don't know how, they may be essential for some part of Encore's functioning. My guess is that the PR CS6 install put them in, the uninstall does not remove them unless you remove everything, and that they had updates.
    You may have needed the update to get Encore to 6.0.1 (the only Mac update for Encore CS6). Or you may be able to manually update with an update file. Adobe - Encore : For Macintosh : Encore CS6 update
    In any event, these are small programs. Well, hm, 3/4 of a gig. You should really transcode assets to DVD/BD spec before bringing into Encore, so it doesn't matter, but for some projects I will use the dynamic link with AME to transcode ahead of the build. Slight advantage to keeping it.
    But for your interests, my bottom line is to live with the "update button."

  • PS3 (Playstation 3) issue not loading BDR Bluray | Adobe Encore CS6

    I recently created a Bluray using Adobe Encore CS6, and the Bluray is not loading on my PS3, but is working fine on my other player (LG, Toshiba and PC).  Does anyone have the same issue and found a solution?  I need help on this as most of my client use their PS3 as Bluray player.
    Authoring program: Adobe Encore CS6 with the Creative Cloud latest update
    PS3 with latest firmware update (PS+ member with auto-update: on)
    Video files: 1920x1080 FPS 23.976 Program Stream MPEG-2 for Bluray *.m2v (transcode with FCP Compressor)
    Audio files: Dolby Digital Audio *.ac3
    Burner software: CyberLink Power2Go V6
    Burner hardware: HP BD Writer bd340i
    Media: Verbatim BD-R 25GB 6x Speed
    Project size: 20/25GB
    The project setting in CS6 is: Blu-ray NTSC with MPEG-2 Codec at 1920x1080 at 23.976FPS
    The “Check Project” shows no error.  I build (output) as an image, then burn the *.ISO file using CyberLink Power2Go.
    The BD-R work fine everywhere (LG & Toshiba player) except on my PS3.  The BD-R has the BDMV and CERTIFICATE folder, so I don’t know why my PS3 don’t recognize it.  And I have three PS3 at home; 1xPS3 80GB version (3yrs old) and 2xPS3 super slim (1yr old).  All three are unable to see the BD-R.  My PS3 work fine with all other media (games & movie Bluray); and I highly doubt that all three have trouble with the Bluray player.
    I did the same process last time (in 2013) and everything is working fine, all the same configuration, except I used Adobe Encore CS4.  My PS3 was able to read and recognize the BD-R.  But since CS6, my PS3 don’t see the BD-R.  I also put back the copy that I did last year with CS4 (just to make sure that is not a PS3 firmware issue) and the Bluray work fine.  The media (Verbatim) come from the same tower (leftover from last year).
    So everything point toward CS6…is there something that change from CS4 to CS6 for Bluray creation? Jumping from Encore CS4 to CS6, I don’t see anything different, but look like there is, because the Bluray can no longer be played on my PS3.  Please help!
    Toronto Montreal Wedding Photographer | one-blink Montreal & Toronto Wedding Photographer | one-blink photography

    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
    Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
    When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help

  • ENCORE CS6 gives error message during the burning of Blu-ray Disc

    I did it again - upgraded my Production Premium CS5 to CS6.
    I will not forget CS4 that never came to work. It was not a workable version, but at best an Alfa or maybe Beta version.
    I was therefore naturally afraid to upgrade my reasonably well functioning CS5 version, but did it anyway.
    My fears kept unfortunately connectors. Audition CS6 scratchy and crunches a lot when I change Audio Device from MME to ASIO. It should be noted, that none of my other programs have this problem neither my Soundbooth nor Audition 5.5 which I fortunately still have installed. So it is only Audition CS6 that crunches with ASIO4ALL.
    Encore CS6 is also a problem child. When I try to burn a Blu-ray Disc I get, in the final phase, following error message: Blu-ray Error: "device error", Code: "CreateStcSequence: Fail to write M2S file"
    Fortunately, I can open the project file in my Encore CS5, which do not have the same problem. Encore CS6 cannot be used as a standalone application - I still need to have a previous version installed to complete my projects. It is not fair.
    Unfortunately I can see that many others have the same problem. Even worse, however, that Adobe still has not come with an update or fair solution of the problem - after so long.
    It annoys me infinitely, I every time have to spend so much time on the Internet in an attempt to find solutions to remedy Adobe problems. These are programs I have paid dearly for - exactly twice as much as others living in the U.S. pay - just because I live in Europe.
    If there is a user who has some useful suggestions I would appreciate it very much.
    I must complain about my bad English.
    Thank you in advance.

    Hi Jim,
    ISO files also works for me, but that's not what I paid for.
    So far I use just the previous version CS5, but hope at some point to get CS6 to work.

  • Media pending with Encore CS6

    Hello,
    I have a very large project built with Premiere Pro CC.
    The project has 5 "sequences" which are "rendered" before export to Media Encoder CC.
    The "transcode" (max quality) runs very well but is very slow (Media Encoder does not use GPU even the "Playback Mercury Engine" is activated), this is worst without Playback Mercury Engine.
    The transcoded files are imported within Encore CS6 (no dynamic link between Encore CS6 ane PP CC and no Encore CC version, Adobe decided this but with very bad reasons).
    The Encore project has 5 "montages" and one "diffusion list", the menu has "animated" buttons and need to be rendered before creating the final disk (blu-ray).
    But when I try the menus before creating the blu-ray disk I obtain :
    - media pending message : the audio track is there but the video track appears lated and is not smooth,
    - the animated button of menus are very curious : some are correct but others flash in red or green.
    - the software Encore freeze with a white screen, then the job may be resume,
    - the "complete title" begins normally then the video disappears but not the audio, after 10 seconds the video appears but seems to be frozen.
    I checked the links of chapters and buttons, all works normally. The project checking give no error.
    I never encountered this with Premiere Pro CS6 and Encore CS6 (dynamic link works).
    How can I fix this strange situation without discarding PP CC and migrate to FCPX ?

    Hello,
    Many thanks for your very long reply and your interest in my problems.
    I shall try to answer you :
    - 1) OS :  Windows 7 64 bits Pro SP1, french,
                     Version : 6.1.7601.18247 (Win7RTM)
                     Framework.NET : 4.0.30319.18408 built by : FX451RTMGREL)
                     DirectX : 11.0,
                     OpenGL : 6.1.7600.16385 (Win7_rtm.090713-1255).
    - 2) Yes the media pending goes away but after a couple of minutes (one
    year ago I was using PP CS6 and Encore CS6, I never had this problem
    even with very long files),
    - 3) Yes my GPU driver is updated (Nvidia GeForce 332.21 dated 12/19/2014).
    I never had thiese problems with PP CS6 + Encore CS6 and my projects
    built with these PP ans Encore version were with the same structure and
    length (in PP CS6 : sequences up to 45 minutes, in Encore CS6 chapters
    up to the same time).
    The difference between are in my hardware :
    - the RAM was upgraded from 12 GB to 24 GB,
    - the CPU was overclocked from 3,2 GHz (default) to 3,88 GHz).
    - 4) I shall try up to the disk burn to check if the problem is just due
    to display of "animated buttons".
    I hope my answer will be usefull for you.
    Regards,
    Jacques Gourier.
    Le 11/02/2014 19:53, Stan Jones a écrit :
    >
          Re: Media pending with Encore CS6
    created by Stan Jones <http://forums.adobe.com/people/Stan+Jones> in
    /Encore/ - View the full discussion
    <http://forums.adobe.com/message/6110278#6110278

  • Problem with encore cs6 in cc

    I encountered technical problem using Adobe creative cloud.
    Because I want to burn a DVD I installed Encore Cs6. This program didn’t include the menu library, so I imported that following the instructions I found on the internet.
    The program works alright, even with a dynamic link with photoshop. A preview of the resulting menu works fine too.
    However, I can’t save it or build it. I get the message: an input contract error occurred. Before that I see a message stating the following: /Volumes/Builds/Mango/Main/Adobe/MediaMac/../../Src/FileCache/FileCache.cpp-1016
    Without the link, or without any content all I get the same messages. So I guess it’s not caused by the dynamic link or by the assets which I imported.
    By the way, I’m working on an Apple computer.
    Hope someone knows how to tackle this problem!
    Elsbeth Mulder

    Mavericks and Yosemite are not support by Encore, but I believe users are getting them to work.
    Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
    Some Mavericks users reported the following fixes their problems - I eventually assumed that somewhere in the process, it was fixing permissions. But perhaps it does more:
    http://forums.adobe.com/message/6109315#6109315
    And comments for these operating systems for Premiere Pro, Adobe Media Encoder, and After Effects may be helpful. (Encore does not have a support team that is active, so nothing official for it.) But there are specific bug fixes for these OSs in CC versions, so....
    Monahan re Premiere permissions
    http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
    Kopriva re permissions and AE primarily:
    http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

  • Video's audio out of Sync once imported to Encore CS6

    Hello Everyone,
    I'm having some issues with Encore CS6 on my iMac running  OS X 10.9.5.
    I'm trying to burn some video that i've captured off of VHS using Elgato Video Capture. It outouts the files as .mp4
    The videos play fine outside, but as soon as I import them into Encore the audio becomes out of sync. I've burned many VHS to DVD's and for some reason the problem seems to be recent.  There out of sync in the timeline, preview, and once burned.
    I even tried using Adobe media encoder to convert the .mp4 to MPEG-2 outside of Encore and the audio was still out of sync. I even tried cutting a bit of the audio off at the front because it seem to be just a little slower, and it worked for the first 5 minutes then it became un-synced again.
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