Encore failed to encode

Hello
Using CS5 on iMac, I exported from Première to Encore.
The project failed to encode and Encore crashed.
Wondering where I can find the error log in the Mac (Lion) to see if there's anything specific there and perhaps post it.
I will try another project to see if that works, but for now this is the second crash since installing.
Tx in advance

I don't know if the below is specific to Windows, or is also for a Mac... but, free to read
As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a dual layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/771202?tstart=0
Odd Errors http://forums.adobe.com/thread/670174?tstart=0
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

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What can I do when Encore fails to encode during build?

I got the message that my project failed to encode during build, so I went to the Project window and tried to encode it manually. It still came back as failing to encode.
I am afraid I have a corrupt file in PP that is blocking the process.
How can I fix this?
Stressed Jim

Hey Bill: Please indulge me with some back ground information for full details.
I got fed up with my project. It was my first project to do. I had to learn everything from how to use a camera, lighting, capturing, editing in PP, (started with PP2.0 and 1 partitioned HHD. I have since updated my computer to 3 internal SATA HHD's with 2 external HHD's. Harm was intent on that. Went from 1GB of ram to 8GB; Xp to Vista to Win7. A new GTX260 video card. I plan on going to 12GB ram and new motherboard and a quad processor. I may need to get another VC that is recommended with my new MB?)
I am saying all this because the same project had to be redone when I updated a lot of this stuff. It was a mess trying to work with the original 2.0 project in XP and then 3.0 in Vista and then in 4.0 in Win7. So I had to start over several times. In all it has been over 2 years with many, I mean many problems. I even got a new camera along the way. You guys were very instrumental in helping me get through a lot of my problems. Most all due to my lack of knowledge about computers in general. There is also a lot to PP. I was so happy when I learned how to cut and ripple delete with 3 steps instead of 4. I have even learned a few shortcuts that makes titling a lot easier. YEA for me.
Needless to say my project was a mess. I did not know about first building a folder for all related sequences. They were all over in Explorer. I had 14 music clips and they were not in a folder; just as an example. You can imagine the mess I had created. My last debacle was to do some house cleaning. (I have a love hate relationship with the Delete butttom.) So I backed up everything on my D: to E: & H:. I then proceeded to delete all the stuff on D: thinking I could just move the project I was working on back to into D: and free up a lot of GB's. (As if that was how you created a seperate workspace from storage and backup.) It was taking 5-6 minutes to open my project. I was also crashing a lot in Encore; that was my main concern. I had read where crashes were not good on a HD? But what do I know?
This is where I was when I sent you this forum. (Oh, by the way, I was able to successfully burn some DVD's before I did the housecleaning. They have 1 misspleed word and 1 button in Encore menus does not link where I want it to go, but I can live with these minor issues. It is a struggle, but I am working threw it. I put the smiley face, but it does concern me, I am wanting this DVD to be correct. I did not say perfect. I have learned the difference between a silk purse and a sow's ear.
Anyway, like I said, I got fed up not being able to burn a DVD, so I deleted everything having to do with my project except for the raw camera footage, EFX's, and music clips. I just learned by exploring in Explorer I could do that, so every time I started over in the past I had to recapture all my 5 hours of footage. (I used a Canon HV20 camcorder and it is great for my needs.) I found out somehow I had deleted some of the raw footage during my recent house cleaning; however and I can only guess, that is why I could not get Encore to burn a DVD by failing to encode. (But who cares nowww....with a distance closed eye smile.)
Becasue for now, all I have on my 3 HHD's are raw footage in 6 separate folders, as well as my EFX's and music clips in designated folders. That is all that is on my 3 video HHD's, 3 little ol' folders. I now want to start over and do it right this time. This is what I need to know:
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I have an Epson Artisan 50 ink-jet label printer using JVC VD-R47HPS25 disks which works well together. My next purchase is a 1-3 DVD/CD Duplicator/copier with Copyright protection. All I need is the money. LOL Wife is even OK with it.
Now that you know my life's video history and where I have progressed, or regressed, not sure which, if you know of any good links to help with my 2 concerns, please give me a shout.
Jim
Is that detailed enought?

Encore won't encode some PSD files in Flash

I have succesfully completed a DVD project on Encore (4.0) with mpg elements edited in Premier Pro (4.0). A number of slide sequences constructed from jpgs converted
to pds files in Photoshop (cs5) have been used, plus some (individual, single) text slides, (constructed in Photoshop) have also been included with the DVD project. All of this works
fine. However, when I render the whole project for Flash, the text files are not included! During the render process the file details are displayed but no yellow progress bar appears.
The Flash file is prefereable to the DVD as this enables the Flash file to be available from a central common drive or server.
Can anyone assist me with this? I can find nor reference to these types of issues iether on the forum or anywhere on the net.
MAC Book Pro 17"
i5, 4 Gb Ram (Soon be 8)
Snow Leopard
Premier Pro 4.0
Encore 4.0
Photoshop CS5

Hi Stan
And thanks for the prompt reply. I will try this twixt Christmas and new year. My recollection was that the text created in Premier
when imported into Encore looked “poor” as an mpg. However I had not rendered the project in Flash at that stage. Will
have to look at how Premier works direct to Flash without Encore?
Regards
From: Stan Jones [email protected]
Sent: 23 December 2011 13:25
To: Wheeler, Steve
Subject: Encore won't encode some PSD files in Flash
Re: Encore won't encode some PSD files in Flash
created by Stan Jones <http://forums.adobe.com/people/Stan+Jones> in Encore - View the full discussion <http://forums.adobe.com/message/4101020#4101020

Ffmpeg ERROR: audio conversion failed: Unknown encoder 'libmp3la

While i use youtube-dl script with -x --audio-format mp3 option i get this error:
ERROR: audio conversion failed: Unknown encoder 'libmp3lame'
[bahaa@Bahaa ~]$ pacman -Qs lame
local/lame 3.99.5-2
A high quality MPEG Audio Layer III (MP3) encoder
local/twolame 0.3.13-7
An optimized MPEG Audio Layer 2 (MP2) encoder
[bahaa@Bahaa ~]$

teckk wrote:
If you are trying to dump the audio from a youtube video with ffmpeg, and encode it to .mp3, troubleshoot what isn't working the way you wish.
Start by seeing if youtube-dl is working.
You can get the formats the video is available in with:
youtube-dl -F http://www.youtube.com/watch?v=123456789
You can usually get audio only using
youtube-dl -f 140 http://www.youtube.com/watch?v=123456789
That will be .aac or .m4a audio
You can leave it like that or to reencode to .mp3
Check if ffmpeg is working.
ffmpeg -i file.m4a -c:a libmp3lame -b:a 128k Oufile.mp3
Or if you have a video file that you want to dump the audio from into .mp3
ffmpeg -i file.mp4 -vn -c:a libmp3lame -b:a 128k Outfile.mp3
If you get an error about lame then check if lame is installed
pacman -Ss lame
Post if ffmpeg works ok for you.
[bahaa@Bahaa ~]$ youtube-dl -F https://www.youtube.com/watch?v=MzjOPtInf1c
[youtube] Setting language
[bahaa@Bahaa ~]$ youtube-dl https://www.youtube.com/watch?v=MzjOPtInf1c
[youtube] Setting language
[youtube] Confirming age
[youtube] MzjOPtInf1c: Downloading webpage
[youtube] MzjOPtInf1c: Downloading video info webpage
[youtube] MzjOPtInf1c: Extracting video information
[download] Destination: Why Do We Blink-MzjOPtInf1c.mp4
[download] 100% of 36.64MiB in 00:49
[bahaa@Bahaa ~]$ ffmpeg -i Why\ Do\ We\ Blink-MzjOPtInf1c.mp4 -vn -c:a libmp3lame -b:a 128k Outfile.mp3
ffmpeg version N-66269-g5eef704 Copyright (c) 2000-2014 the FFmpeg developers
built on Sep 14 2014 16:02:01 with gcc 4.9.1 (GCC)
configuration:
libavutil 54. 7.100 / 54. 7.100
libavcodec 56. 1.100 / 56. 1.100
libavformat 56. 4.101 / 56. 4.101
libavdevice 56. 0.100 / 56. 0.100
libavfilter 5. 1.100 / 5. 1.100
libswscale 3. 0.100 / 3. 0.100
libswresample 1. 1.100 / 1. 1.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Why Do We Blink-MzjOPtInf1c.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: isommp42
creation_time : 2014-10-17 18:20:58
Duration: 00:02:51.34, start: 0.000000, bitrate: 1793 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 1599 kb/s, 29.97 fps, 29.97 tbr, 30k tbn, 59.94 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 192 kb/s (default)
Metadata:
creation_time : 2014-10-17 18:20:59
handler_name : IsoMedia File Produced by Google, 5-11-2011
Unknown encoder 'libmp3lame'
[bahaa@Bahaa ~]$ pacman -Ss lame
extra/lame 3.99.5-2 [installed]
A high quality MPEG Audio Layer III (MP3) encoder
community/flam3 3.0.1-4
Tools to create/display fractal flames: algorithmically generated images and animations
community/toolame 02l-10
An optimized mpeg 1/2 layer 2 audio encoder
community/twolame 0.3.13-7 [installed]
An optimized MPEG Audio Layer 2 (MP2) encoder
[bahaa@Bahaa ~]$

IDVD failing to encode audio

Help ! I am making a DVD for the high school baseball team and the banquet is next week. I did the same thing 2 years ago without incident. My iMovie is a slideshow of digital photos set to music. When transferring to iDVD, it encodes the menu, encodes the video (takes 2 hours) and then fails to encode the audio. The colored circle spins for a few minutes. The burn circle stops spinning. My laptop (Powerbook G4) spits out the DVD disc blank. I tried taking off all songs expect one that I used 2 years ago without incident. Did not work either. I am very very disappointed. The kids were going to love this. Any ideas ? If worst case scenario occurs, is there someplace (I live in Ann Arbor) I can take the iMovie file to and have them make a DVD ? Any advice is greatly appreciated. I am working with iMovie 5 and iDVD 5. Will it help to upgrade to ILife 06 ? Thanks

I only have 1.21 GB at this time because I
transferred the iMovie to my laptop. Having said
that, the reason I put it on my laptop is that I made
the iMovie on an external hard drive with over 300
GB. The problem first occurred on the external hard
drive (Western Digital). I thought moving it to my
laptop might make a difference. It did not.
iDVD needs to use your start-up hard drive for many things when creating a DVD. You need to freeup at least 10 GB (15 or 20 would be better) for things to work.
My son plays for Huron. We split with Pioneer. I live in A2
but went to ND. Are you still willing to help me ?
Certainly - but since I live near Rochester, NY all I can do is offer written support here in the Forum
Just as a general rule of thumb, OS-X needs something like 10 to 15% of your drive kept free of OS use. So if you have a 60 GB drive, you will need something like 6 GB free JUST FOR THE OS! That's why I said you need to freeup about 10 to 20 GB.
The problem first occurred on the external hard drive (Western Digital)
What is the format on this drive? They usually ship with a Windows format and need to be reformatted to a Mac format to work well with all things Mac OS-X.
F Shippey

AME fails to encode clips

I recently upgraded to CS6 Production Premium. I edit multiple clips in a APP project and export (queue) them to AME. Since I have upgraded about half the time the clip fails to encode. The error is usually like
- Encoding Time 00:00:15 (range 15 to 57 seconds)
Error compiling movie. Unknown error.
I never saw this problem in CS5 doing the same kind of projects.
I work on a Dell XPS8300 With Win 7-64. 16GB memory. NVIDA Graphics Processor Project files all on a USB3 external drive.
Original footage 1080p-30 .mov and .mts +.wav audio files
Output h.264 720p-30 Vimeo HD preset

Please try following:
Clean media cache Preferences > Media
Remove .mts file from sequence and try exporting the sequence.

I am try to create an equiv. package to Master Collection, but I can't see Encore or Media Encoder

I am using Creative Cloud packager to create an equivalent package to Master Collection, but I cannot see Encore or Media Encoder in the list - how do I get those added to the package? They both have CC equivalents..

Hi kmarten@LC,
We have launched CCP 1.3 which gives you option to create Package of Archived version of softwares too. Please ensure to select 64 bit while creating package and on the Application list page select Show archived versions at the top. Once selected please scroll down the list and you will find Premiere Pro CS6 with Encore and Media Encoder.
Please check the screenshot.
Regards,
Abhijit

Encore is not encoding

I have set up a DVD men in Encore, added the assets and created buttons etc. Then I've checked the project before build and no errors come up. when I try to build the DVD a message comes up encode failed.
I cannot find any reason why this should happen.
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One issue is long filenames (for your assets) or use of special characters in filenames.

Adobe Encore CS4 - Encore Failed

I recently had a problem with Adobe Encore CS4 with finalising a project to DVD, and to make a long story short I had my computer totally wiped and reinstalled all programs.The problem I now have is, I export a HDV file from Avid Media Cmposer and import it to Encore but when I try to Transcode it, I get a "Encode Failed" message.
I have tried other formats "Quick Time Movie" and "Quick Time Reference" which works fine, but I get a colour burst in the video which is not in the original footage and it only appears in Encore.
I appreciate any help to solve this problem.

For CS4 you must update the Roxio component http://forums.adobe.com/thread/1309029
http://corel.force.com/roxio/articles/en_US/Master_Article/000012592-PX-Engine-Description -and-Download

Encore failed

I tried three times to burn a dvd on encore and within 2 hours of hoping everything was fine, I received a pop up box which said "encode failed". I now found a break in my sequences. Could this be the problem?

Yes. Encore's Transcode can "choke" on gaps in the Video portion of the Timeline. Sometimes, one gets an error to the affect of "Failure to return frame," but sometimes not - just a "failure to Transcode" message.
When you eliminate the gap, does your Timeline Transcode correctly?
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Audio balance greatly different in Encore CS3 after encoding 5.1 master track in Premiere Pro CS3

Hello! I'm wondering if anyone can offer some advice for my DVD audio problem.
I have a Premiere Pro CS3 project with a 5.1 master track that appears to behave correctly judging by the meters when I play it in PP. It also sounds reasonable (in a mixed-down fashion, I guess) on my PC system's speakers (L,R,LFE), and all rebalancing and panning seems to work well. However, once I export the master track to Encore using PP's SurCode Dolby Digital codec, the resulting audio mix is totally off. Here's what I get: both front channels play mainly out of the right front and center speakers, and the rear channels play mainly out of the left front speaker. I've tried all different settings, but I can't seem to change this. Well I've read that Encore just sends the audio mix straight through (the DVD trancode status is "Don't transcode"), but when I build the DVD and play it on both of my 5.1 surround systems, the results are just as bad as what my desktop PC speakers were hinting at. [Actually all DVDs that Encore builds are UNSUPPORTED on one of my set-top DVD players and they're both Panasonic! So first, I first have to copy the DVD using Nero and then the copy is accepted by all. That seems to have no bearing on my audio dilemma but I thought I'd mention it. I would love to know what Nero is doing right that Encore is doing wrong!)
Anyway, here's some background: I began to notice this problem with the audio balancing whenever a .wav music source is imported into PP as a stereo source. [A side issue here - I don't seem to be able to explain - or control - how one .wav file gets imported as stereo while another is imported as 5.1!] Anyway, as one would expect, since my master track is 5.1, the stereo track is automatically set up with a rebalancing tray with the puck set in the middle. The meters show that the source is stereo and the sound has been rebalanced across the master track. If I drag the puck around, the master meters behave accordingly. Then I import my video (.avi video clip) and that sound is imported as a stereo track. For that track, I drag the puck to the rear. Again, the master meters respond correctly. So far so good. But when I export to Encore, the resulting audio mix so completely wrong it can't even be explained as a 5.1-to-stereo downmix situation. The sounds that were supposed to come out of the rear channels are in front left and center (and deafening), overpowering the music that is only coming out of front right. And the rear speakers are silent unless I turn on Pro-Logic on my amplifier, which just confuses the issue. I didn't bother to check LFE as things were bad enough.
Where I DO NOT have the problem is when the audio file is imported as a 5.1 source (although it is just a stereo CD track ripped using Sony CD Architect). In that case, there is no rebalancing tray and the track meter shows only the L and R channels active, as expected. Ditto for the master track. Now if I go ahead and send the music to a stereo submix track and let that rebalance to the master, I see all channels active. But that results in the problem above after exporting to Adobe Media Encoder using SurCode and then importing the audio into Encore. If I don't remix to 5.1, the audio on the DVD is OK. But I would like to have the music come out of all speakers when there isn't a video soundtrack as there are many still pictures in the presentation.
So the question is, if I can rebalance and pan channels in PP CS3, why are the results coming out all wrong in Encore using SurCode? And how can I hear my project on DVD the same way I mixed in PP?
Any help would be greatly appreciated!
Doug Herbst
Holmdel NJ

Problem solved everyone!!!
Rebecca of Adobe support helped me identify the root cause: project was originally set up as standard (2-channel) and although it had evolved to a 5.1 project over time, it could never grow up to be anything other than a standard audio project. After you set up the new project, the setting that controls your audio is buried in the project somewhere. Changing your project settings to set up new 5.1 audio tracks for new timelines does NOT make the project 5.1! The real audio identity attribute set at birth is not alterable OR EVEN VISIBLE (even as a grayed-out project setting) although PP will allow you to set up and mix 5.1 audio tracks at will. So you may think you're working on a 5.1 project now, but you're only fooling yourself and PP goes right along with it. Even the .ac3 files you create via export are 5.1! But dare to build your DVD in Encore and all of your timelines are transcoded back to 2.0 instantly. Resistance is futile.
A new feature in PP CS4 will allow you to view, and even CHANGE, your project's audio identify from standard to 5.1. How sweet!
Well, I've devised a way to dig out myself out of this deep hole in CS3 and it worked, but I can't promise that it will work for everyone. (This assumes you own the Dolby Digital 5.1 codec from Minnetonka.)
1. Create a new Premiere Pro project as 5.1 audio from the get-go.
2. Import your suspected 2.0 project into this new 5.1 project and click each sequence to flesh out the timeline.
3. Re-export all audio as elemental streams using Adobe Media Encoder. Make sure you export the audio component of each timeline as Dolby Digital 5.1 and exactly - and I mean EXACTLY - the same way. To deviate the audio settings for each timeline is to ask for trouble, so I recommend setting up an audio pre-set that you can just click when you need it.
4. Create a new Encore project and import all original video assets and your new replaced and, hopefully, 5.1 audio assets into it.
5. In Encore, create a separate timeline for each pair of assets (.m2v and .ac3 for example). DO NOT ATTEMPT TO PLACE MULTIPLE PAIRS OF ASSETS ON THE SAME TIMELINE! For some unexplained reason, the build process will transcode the audio back to 2.0, and if you continue pack new 5.1 audio assets on the same timeline, you will get an error message "an input contract violation has occurred" because you now have 2.0 and 5.1 assets on the same timeline, even though you really don't know that and didn't ask for that to happen anyway. (Thanks to Bill Hunt who mentioned his habit of keeping the asset pairs on separate timelines in another thread - that suggestion was absolutely essential to the solution here.)
6. In Encore, check to make sure that all of your original video sychs up correctly with the new, true 5.1 audio. Link the end actions of each timeline with the next timeline to play in the correct sequence. Check your project for orphan timelines and other errors. Then, before you start building menus and start getting fancy, build a DVD and make sure it plays as 5.1 on your system.
Tip #1: while you're re-exporting and replacing the audio files, don't have Encore running. I've seen it gracefully and automatically re-import the replaced file once the export is done, but I have also seen it choke with the terribly descriptive "Encore has encountered a problem" message upon discovered the asset is not available while it is being replaced. Encore then continues to mark the asset as offline.
Tip #2: when re-exporting and replacing files, always select audio and video separately. For some reason, Encore will allow you to replace an .ac3 file when you perform an elemental audio export, but when you try to combine video and audio and both files exist, Encore will prompt you to replace the video, but immediately abort with an error that it cannot replace the .ac3 file, thus forcing you to delete the .ac3 component manually before trying again.
Doug

Encore CS5/Media Encoder CS5 freeze when transcoding

I'm trying to encode avi files for DVD. I have tried building my project in Encore & doing "build disc". Note: I am creating a Disc image, not actually burning any disc. It starts by transcoding; it gets through the video pass, and when it gets to the very end of the audio pass, it freezes. I have tried this 4-5 times with the same result. Oddly enough, I also had it work twice. Go figure.
Since I had 3-4 files to transcode for DVDs, I thought I might be able to save time (and try another approach) by using the Adobe Media Encoder. Same deal. It got about 99% done with the first file and FROZE.
What I've done:
1. Verified no DLA is running (at least, no Roxio or Nero software)
2. Verified the PhHlap64.dll is the latest (3.0.90.2 or whatever it's supposed to be)
3. Installed latest Windows 7 (64bit) and CS5 updates
4. tried different user accounts (both administrator accounts)
Here is what we do have installed on this machine:
Firefly
MediaShout 4.5
Quicktime 7.6.6
Symantec Endpoint Protection 11 (mr5)
Itunes
That's all I can really think of. I just ran the apple updater and see there is a new (7.6.8) verison of quicktime. I'll update that and see if it makes a difference. Any and all help is appreciated!
Computer Specs:
Q9300 Quad core
4GB Ram
1GB HD4670
320GB+1TB HDDs

Thomas Nord wrote:
Update: We have discovered an issue where you can get this behavior if the source is a Premeire Pro sequence whose sample rate doesn't match that of the clips in that sequence. The solution is to match the sample rate of your sequence to that of your clips. Please let me know if this does not resolve your issue.
Thanks,
Tom
I had some 96/16 audio from an H4n recorder. AME just sat there. Also had the same problem exporting directly from PPro without using AME. Just sat there, no error, just nothing.
Changed the final sequence samples to 96kHz sampling and problem solved. That's a real bummer, since Adobe definitely pushes the sort of "edit anything" mantra a lot, and having to tailor sequence settings to a recently added audio clip is a step in the wrong direction. Glad to know it CAN be fixed, since these renders need to happen, but need that one patched up.

Compressor fails to encode .motn projects

It is vitally important that I can batch encode a few thousand .motn projects directly to mpeg2.
It has been awhile but I remember being able to go directly from motion 3 to compressor 3 for encoding/rendering.
Now for some reason any Motion project I try to encode in compressor, regardless of the target format fails and gives an error that reads : 3X REFERENCE WAS SOMEHOW RELEASED TOO MANY TIMES
The motion project previews in compressor with no problems, it only fails on the encode process.
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I tried opening my motion projects directly in quicktime and they played with out problems and I was able to export them to any of my quicktime supported codecs. Unfortunately mpeg2 can only be done via compressor.
I appreciate any help,
thanks,
ryan

You can try reinstalling both Compressor and Motion:
http://docs.info.apple.com/article.html?artnum=302845

Video encoding failed, audio encoding successful, both worked before

I have an .AVI that was provided by a studio. I used this .AVI in the past (February-ish) to create a .FLV using Media Encoder with no issues. I have to add a section to the original .AVI now. When i import the video to the new project, the preview monitor does not show video, but the audio can be heard. When trying to export as an .FLV it errors out and just says "Encoding Failed: Unknown Error".
I can export the audio fine, but the video causes the error (when separated). Thinking it was a corrupt file, I obtained original copies from the studio and tried again with no success.
Premiere Pro CS4 V4.1
Windows Vista x32 w/ SP2
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Video:
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I have a problem with ENCORE CS4 related to PCM encoding. Settings in the project I set up the PCM. I also set up the export settings set to PCM. But when it has finished transcoding and when I look in the "MediaInfo" tells me that the audio in video is AC3 not the PCM. Someone knows how to solve this problem? The video i shoot is 1920x1080 25p, PCM audio,....
Thanks,
Sebastian

It was my fault. I made a preset, but i didnt it switched on, but now everything is fine!
Thx,
Sebastian

Encore failed to encode

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