Encore flash playback problem

Hi folks,
As I'm a complete noob when it comes to Flash, I would really appreciate your help with this one.
For one of my clients, I have made a flash video using Adobe Encore CS5.5 (I'm now using CS6). I just made a dvd with menus as I normally would, but this time, I exported it as a flash site, as they preferred this over a hardcopy on dvd/blu-ray.
The goal is to play this flash video in about 150 paydesk terminals, some running on Win XP and some on Win 7.
Flash Player 10.3.181.34 is installed on all the terminals, with no active x plug-in.
The video codecs are standard from Windows, with Flash 9 included.
The video will be streamed from a server of the network administrator.
The terminals are not connected to the internet, only to an internal network.
As I understand, to be able to play this Flash file, at least flash player 11 is needed.
So at the moment, my client can't play this file on any of these terminals.
They asked me to make the flash video compatible with their systems, but as I already told you and them, I'm a complete noob when in comes down to Flash.
So my question is:
Is there any way to achieve a downgrade of this file to Flash 9?
Or do you suggest some other workaround?
If needed, I can provide additional info on my clients system.
Thank you all in advance!
Tamas

If the vid file is a .f4v, then you need at least Flash Player 10, not 9.
If you want to stick with Flash player 9 (as your code says), then encode as a .flv.
If you see part of the .swf but not all, then it it not a local security issue... it's more likely an incorrect path to one or more of the associated Flash assets. The .swf is not finding the file (.flv for example).... hence, that part of the Flash does not display.
Not sure what your folder structure is ... but for your review:
Almost always when it works on the local machine and not the server, it's a pathing problem.
You can put your Flash related files in whatever folders you want, they do NOT have to be in the root, they do NOT all have to be in the same folder. But if you have a problem and if sticking them all in the root folder works, then you know that the issue was a pathing problem.
Just remember that paths used in the .swf become relative to the Web page on which the .swf is placed, NOT it’s physical location. So for example, if your .swf is in the flash/data folder and you use that .swf on a Web page in the root folder, you are in effect, removing that .swf from flash/data and putting it in root. So if the .swf is loading any related files (xml, images, video, etc), the path used inside the .swf to load the .xml file has to be relative to it's new location in root and then back down into flash/data. This is true even though when testing the .swf by itself, it can be inside flash/data and work just fine, since relative to it's location, the path is just fine, they are in the same folder. But if that same path is used when the .swf is placed on a page two folder levels up, the relative path has changed, the old "same folder" path will not work.
In fact if you are placing the .swf on a web page in a different folder than the .swf is stored in, and that .swf calls external assets, then direct clicking and opening of the .swf in it’s folder should NOT work! That’s because the paths to the external assets should be relative to the Web page and not the physical location of the .swf.
So just be sure that you use addresses relative to the final Web page locations (not physical file locations) and you can put the Flash related files in what ever folders you want.
Best wishes,
Eye for Video
www.cidigitalmedia.com
Best wishes,
Adninjastrator

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Hi,
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I spoke with a senior care advisor and explained the problem and agreed to send detailed explanations of the issue and test files too so that they could hopefully hear what I was talking about. But after a few weeks of going back and forward, I finally got them to hear the issue with the random pauses, the first week they denied there was a problem and said the files played ok on their test iOS devices, so I myself tried the files on another iOS device and the same problem was there.
The last correspondence I had with the Apple care advisor was back in the end of August / start of September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
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We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
He couldn't explain either, he just said that because it's not listed there on the Apple support page.
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I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
http://s000.tinyupload.com/index.php?file_id=86512332626247919914
https://www.mediafire.com/?w5wvi50er96b14s
http://www42.zippyshare.com/v/37047710/file.html
https://www.sendspace.com/file/lubcmc
More files can be provided if needed to show the problem happening on various other albums.
I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
Thanks for reading this long rant of mine, appreciate it.
Ger

I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

Playback problem - video playback stops; any suggestions?

I have distributed about 20 copies of a DVD I made using iMovie and iDVD v4.x - and about 5 of the discs are reported to freeze during playback. Because not all of the 20 discs have been viewed, it's possible the percentage of discs with playback problems may be even higher. No two discs are freezing at the same spot, or even in the same movie (there are 3 short movies on the disc).
I got no errors during burning, but I did not 'verify' each disc after burning, either. I did play back my 'master' disc on my home DVD player to make sure it was OK before using it to create a disk image - which I used to burn all the other discs.
Some of the discs I burned from the disk image using Toast Titanium 6.1.1, until I discovered Apple's Disk Utility was actually a little faster. No way to tell now if the 'bad' discs are all from the same burn software. Though both Toast and DU gave me an option to burn faster than the rated speed, I used the rated burn speed of 8x, and I did not do anything else on the Mac while burning the discs.
My first thought was bad media. I used both Memorex and Sony DVD-R media (Taiwan) - there is no easy way to for me to find out if all the 'bad' disks are one brand or the other - but hopefully these brands do not have a 20% rate of defective discs.
My second thought was format-player incompatibilities (-R vs +R), but replacement discs, using the same media on my end, solved the problem for most people (one person's replacement disc froze, but at a different spot than the first one).
My final guess - I wonder if the playback problems might have something to do with the stick on labels I used? These are a Memorex brand product called "CD&DVD" labels, but the fine print on the back says: "Warning: Using a Standard or Full-Face label on DVDs may result in the disc becoming unreadable."
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I just wanted to add my 2 cents. I haven't been on this forum for months. I've been happily making DVDs in batches of 10 -50 to distribute. I've been making them in my emac. Occassionally I'd get ones that wouldn't play in a client's player. The solution was to send a replacement. Usually that worked. Often I'd send a replacement that wouldn't play in one client's player but found that the disk would play in another client's player. The worst case was when the ist three DVDs I sent to one person wouldn't play, but the fourth did. But most of the time, the second one I'd send worked fine (All of these were made in the same batch from the same media (usually Fuji or Verbatim).
Recently I started getting lots more than usual complaints about problem DVDs. I checked out a bunch of them by actually playing them on both my computer, and a stand alone Cyberhome player. They were all made from a particular batch of Fuji media. Now I've previously burned hundreds of playable DVDs made from Fuji media, so I imagine it is just a fluke. (I hope) Some of them would play perfectly all the way to the last 5 minutes of an hour long presentation, and then start stuttering. Some begin stuttering in the middle. Several wouldn't even start up in my cyberhome player. Most of them would end up freezing at some point during the stuttering. The stuttering was never at the same exact place on any of the DVDs.
As an aside, I discovered something that I didn't know was possible. When a DVD froze in my cyberhome player at the menu stage, I'd push the eject button, remove the DVD, and the menu frame was still visible unchanged on the TV until I turned off the player or put another DVD in! I guess there must be some sort of cache in the player that stores the image. Very interesting. I've never seen that with a normally functioning DVD.
I also played each defective DVD in my computer to compare. One or two managed to play all of the way through on the computer, but most exhibited similar misbehavior on my emac. I'd say that, in general though, they all played a bit better on my computer.
Then it occured to me that there was another possible explanation. I was burning these from a disk image file that I had stored on an external HD. Whenever I needed a new batch of DVDs I would copy the disk image file back onto my emac from the external drive, and use disk utility to burn the disks. What if the disk image was corrupted? That might explain the problems.
Another thought that occured to me was the perhaps the process of burning a dozen or more DVDs in a row might cause a heat buildup in the burner and affect the burning in some way.
So I retrieved a good DVD made in an earlier batch of Fuji, made a new disk image of it, and left the image on the computer and didn't transfer it back to the external drive (on TDK media, because that's all I had sitting around), played the copy back on both my computer and Cyberhome player to make sure it worked perfectly. I then generated another dozen copies.
You may wonder how I had enough time to do all this. I'd just put a DVD in the player or my emac and listen to it while doing my ordinary office work. If I heard stuttering(it was my voice on the DVD) I'd instantly notice. I did this all day for a couple of days.
So anyway, I played 5 finished TDK disks all the way through today and they played perfectly. I guess the next test is to use the disk image of the same DVD from my external drive to see if i also get a good burn from it on the same TDK media and burner.
I did have time to do one other test though. I took a couple of DVDs that played well and put paper lables on them using the stomper system. They still played perfectly on both my computer and Cyberhome player. I'd speculate that paper lables are probably okay if they are applied perfectly, perfect centering, no air bubbles, good contact, and the disk stored in clean dry area. I've seen other peoples' CDs or DVDs with paper lables that had become wrinkled from exposure to high humidity and/or heat. I can imagine that they would tend to malfunction.
One client with a certain brand player actually took the "offending" DVD down to a AV store, and bought a replacement player that WOULD play it. I do think that it is interesting and useful to know that one brand player will play a particular particular DVD and another won't.
Since I make batches, I'm considering buying a couple more different brand DVD players, and then doing a bit of quality control - Trying out sample DVDs on all players before I mail out a batch to clients.
I hope that my observations might be useful for others.
emac 1ghz superdrive Mac OS X (10.3.9)

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Regards,
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Harm,
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6,4, secs AVI Encoding Time
14,2, secs MPEG Elapsed Time
33, secs Rendering Time
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disk1: avarage transfer rate: 94MB/s, acces time 13.8ms, burst rate 185MB/s
disk2: avarage transfer rate: 85MB/s, acces time 14ms, burst rate 157MB/s
disk3: avarage transfer rate: 73MB/s, acces time 13.9ms, burst rate 183MB/s
Analyzing these results, could the current hard disk configuration cause the problem I have, or is my system to slow anyway to edit AVCHD material?
If the hard disk configuration is the problem, could it be solved by applying your suggestion by removing all partitions? Since, I'm not looking forward of removing all partions(re-installing windows (dual boot win7 and vista), shifting a huge amount of data, etc), but if it would help I will do it.
Thanks inadvance,
Jeffrey

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new user to mac.
i'm getting more and more frustrated with this computer.
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cheers.

Adobe Flash Player Problem
http://www.adobeforums.com

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Option "Protocol" "auto"
Option "Device" "/dev/psaux"
Option "Emulate3Buttons" "no"
Option "ZAxisMapping" "4 5"
EndSection
Section "InputDevice"
# generated from default
Identifier "Keyboard0"
Driver "kbd"
EndSection
Section "Monitor"
Identifier "Monitor0"
VendorName "Unknown"
ModelName "HSD HW191D"
HorizSync 30.0 - 80.0
VertRefresh 49.0 - 75.0
Option "DPMS"
EndSection
Section "Device"
Identifier "Device0"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8800 GT"
EndSection
Section "Screen"
Identifier "Screen0"
Device "Device0"
Monitor "Monitor0"
DefaultDepth 24
Option "AddARGBGLXVisuals" "True"
Option "NoLogo" "True"
Option "RenderAccel" "True"
SubSection "Display"
Depth 24
EndSubSection
EndSection
Section "Extensions"
Option "Composite" "Disable"
EndSection
and mplayer-config
[default]
ao=oss
vo=x11
zoom=true
fs=no
framedrop=yes
ffactor = 1
cache=9000
Last edited by pharcyde (2009-05-16 04:40:13)

apaige wrote:Why the hell are you using vo=x11? That's insanely slow. Use vo=xv.
Oh - lol, I had that in there temporarily as I was troubleshooting. I'm aware.
skottish wrote:
apaige wrote:Why the hell are you using vo=x11? That's insanely slow. Use vo=xv.
Or, if the nVidia card is new enough (some 8400 and pretty much everything newer), use VDPAU. Otherwise, nVidia chips work better with the xvmc driver than even the xv driver.
pharcyde,
From your xorg.conf file, it looks like you have an 8800GT. VDPAU works great with that card. It will solve most of your video playback problems.
Will do.
Update: Using vdpau with '-vo vdpau -vc ffh264vdpau' I can play 720p HD with only ~7% cpu usage!
Last edited by pharcyde (2009-05-17 11:00:28)

Strange flashing cursor problem

Hi,
I've just finished installing Vista 32bit on my Macbook Air (1.6) and its working fine apart from one small problem - when starting up it freezes on a black screen with a flashing cursor for 2-4 mins and then will start loading Vista fine. Once in there is no problem and its stable and what not. I have had a look at some on the articles on here and other forums and the flashing cursor problem usually refers to when people try to first install a MS OS and not once one has been installed successfully.
I only have to boot into Vista every now and then and only for a few minutes at a time so I usually spend as much time in Vista as it does loading.
Any help appreciated.

General purpose Mac troubleshooting guide:
Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems:
Isolating an issue by using another user account
Identifying resource hogs and other tips:
Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode":
Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems:
Apple Hardware Test
General Mac maintenance:
Tips to keep your Mac in top form
Direct you to the proper forum for MacBook :
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
http://www.apple.com/support/macbookpro
Mac OS X Forum
https://discussions.apple.com/community/mac_os?view=discussions
This forum deals with a desktop/tower 65lb Mac Pro
http://www.apple.com/support/macpro
TimeMachine 101
https://support.apple.com/kb/HT1427
http://www.apple.com/support/timemachine
Mac OS X & Mountain Lion Community
https://discussions.apple.com/community/mac_os
https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
Recovery Mode
http://support.apple.com/kb/HT4718
Unless you did a clean install, and I can't tell what your system maintenance is whether it is what I would do. Backup / clone your system, use ML RECOVERY and erase the system partition and update with just Apple updates, don't restore anything.
Run Apple Hardware Test.
Take it in for a free check and diagnosis.

Flash player problem after updating to belle on my...

flash player problem after updating to belle on my nokia c7.when I try to play .flv videos screen goes blank as show in image,previously these videos runs fine on symbian anna plz help plz help or tell me the way to downgrade to anna
Attachments:
scr000002.jpg ‏10 KB

1) product code 059B7W0
2) software version 111.030.0609
3) it is actually stored .flv files on my phone workes fine on symbian anna
Attachments:
Scr000003.jpg ‏17 KB
Scr000004.jpg ‏15 KB

Encore flash playback problem

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