Encore keeps crashing on startup on macbook pro. I have all the latest cc and osx updates

encore keeps crashing on startup on macbook pro. I have all the latest cc and osx updates

What specific OS and Encore versions? Since you say "latest OS updates," I assume Mavericks, and is this the relatively new 10.9.1 version?
Where in the startup does it crash? Is there an error message?
Mavericks causes a variety of issues, and we don't have enough data to really pin them down. At least with the original Mavericks, some users appeared to get CS6 to run with some serious but workable problems.
Make sure you have handled any permissions issues.
This describes such issues:
Troubleshoot system errors and freezes | Adobe software on Mac OS 10.x
http://kb2.adobe.com/cps/824/cpsid_82414.html

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    0   libsystem_kernel.dylib                  0x000000010a1a4a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x000000010a1a3d18 mach_msg + 64
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    3   com.apple.CoreFoundation                0x0000000107da7779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x0000000107da70b5 CFRunLoopRunSpecific + 309
    5   com.apple.HIToolbox                     0x000000010cc82a0d RunCurrentEventLoopInMode + 226
    6   com.apple.HIToolbox                     0x000000010cc827b7 ReceiveNextEventCommon + 479
    7   com.apple.HIToolbox                     0x000000010cc825bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    8   com.apple.AppKit                        0x0000000108c3b3de _DPSNextEvent + 1434
    9   com.apple.AppKit                        0x0000000108c3aa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    10  com.apple.AppKit                        0x0000000108c2eb2c -[NSApplication run] + 553
    11  com.apple.AppKit                        0x0000000108c19913 NSApplicationMain + 940
    12  libdyld.dylib                           0x000000010a0045fd start + 1
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    0   libsystem_kernel.dylib                  0x000000010a1a9662 kevent64 + 10
    1   libdispatch.dylib                       0x0000000109fcd43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x0000000109fcd152 _dispatch_mgr_thread + 52
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    0   libsystem_kernel.dylib                  0x000000010a1a4a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x000000010a1a3d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x0000000107da8155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x0000000107da7779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x0000000107da70b5 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x0000000108ddb16e _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x000000010a2b5899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x000000010a2b572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x000000010a2b9fc9 thread_start + 13
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    0   libsystem_kernel.dylib                  0x000000010a1a4a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x000000010a1a3d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x0000000107da8155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x0000000107da7779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x0000000107da70b5 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x000000010728e967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x000000010728e76b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x000000010a2b5899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x000000010a2b572a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x000000010a2b9fc9 thread_start + 13
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    0   libsystem_kernel.dylib                  0x000000010a1a89aa __select + 10
    1   com.apple.CoreFoundation                0x0000000107df3b83 __CFSocketManager + 867
    2   libsystem_pthread.dylib                 0x000000010a2b5899 _pthread_body + 138
    3   libsystem_pthread.dylib                 0x000000010a2b572a _pthread_start + 137
    4   libsystem_pthread.dylib                 0x000000010a2b9fc9 thread_start + 13
    Thread 5:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib                  0x000000010a1a8716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x000000010a2b7c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore                0x000000010fa999c5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
    3   com.apple.JavaScriptCore                0x000000010fa8ec5f ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib                 0x000000010a2b5899 _pthread_body + 138
    5   libsystem_pthread.dylib                 0x000000010a2b572a _pthread_start + 137
    6   libsystem_pthread.dylib                 0x000000010a2b9fc9 thread_start + 13
    Thread 6:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x000000010a1a8716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x000000010a2b7c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore                0x000000010fa9a437 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010fa9a2c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010fa8ec5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib                 0x000000010a2b5899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x000000010a2b572a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x000000010a2b9fc9 thread_start + 13
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    0   libsystem_kernel.dylib                  0x000000010a1a8746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib                 0x000000010a2b8779 _pthread_mutex_lock + 372
    2   com.apple.IMAP                          0x00000001058faef8 -[IMAPMailboxSyncEngine _copyDataSource] + 32
    3   com.apple.IMAP                          0x0000000105900ac8 -[IMAPMailboxSyncEngine _goWithMessages:] + 45
    4   com.apple.Mail.framework                0x0000000105b97052 -[MFLibraryIMAPStore _retrieveNewMessagesForCheckingNewMail:] + 286
    5   com.apple.Mail.framework                0x0000000105b8dcf2 -[MFLibraryIMAPStore _fetchForCheckingNewMail:] + 243
    6   com.apple.Mail.framework                0x0000000105b42d7e -[MFIMAPAccount fetchSynchronouslyIsAuto:] + 259
    7   com.apple.CoreFoundation                0x0000000107d70bec __invoking___ + 140
    8   com.apple.CoreFoundation                0x0000000107d70a54 -[NSInvocation invoke] + 308
    9   com.apple.MailCore                      0x0000000105e8ab44 -[MCMonitoredInvocation invoke] + 211
    10  com.apple.MailCore                      0x0000000105ead7e8 -[MCThrowingInvocationOperation main] + 40
    11  com.apple.MailCore                      0x0000000105e51ed8 -[_MCInvocationOperation main] + 332
    12  com.apple.Foundation                    0x000000010722f8a1 -[__NSOperationInternal _start:] + 631
    13  com.apple.Foundation                    0x000000010722f54b __NSOQSchedule_f + 64
    14  libdispatch.dylib                       0x0000000109fcb2ad _dispatch_client_callout + 8
    15  libdispatch.dylib                       0x0000000109fcf7ff _dispatch_async_redirect_invoke + 154
    16  libdispatch.dylib                       0x0000000109fcb2ad _dispatch_client_callout + 8
    17  libdispatch.dylib                       0x0000000109fcd09e _dispatch_root_queue_drain + 326
    18  libdispatch.dylib                       0x0000000109fce193 _dispatch_worker_thread2 + 40
    19  libsystem_pthread.dylib                 0x000000010a2b6ef8 _pthread_wqthread + 314
    20  libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 8 Crashed:: Dispatch queue: NSOperationQueue Serial Queue
    0   libobjc.A.dylib                         0x000000010776c0ee objc_release + 30
    1   libobjc.A.dylib                         0x000000010776b65a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
    2   com.apple.Mail.framework                0x0000000105b6eec1 +[MFLibrary sendMessagesMatchingQuery:to:options:] + 350
    3   com.apple.Mail.framework                0x0000000105b6fe92 +[MFLibrary messagesMatchingQuery:options:] + 89
    4   com.apple.Mail.framework                0x0000000105b9e0d3 -[MFLibraryStore copyOfAllMessagesWithOptions:] + 320
    5   com.apple.IMAP                          0x0000000105904d46 -[IMAPMailboxSyncEngine _syncWithDataSourceWithMonitor:messagesFromOpen:] + 2738
    6   com.apple.IMAP                          0x0000000105900f7d -[IMAPMailboxSyncEngine _goWithMessages:] + 1250
    7   com.apple.CoreFoundation                0x0000000107d70bec __invoking___ + 140
    8   com.apple.CoreFoundation                0x0000000107d70a54 -[NSInvocation invoke] + 308
    9   com.apple.MailCore                      0x0000000105e8ab44 -[MCMonitoredInvocation invoke] + 211
    10  com.apple.MailCore                      0x0000000105ead7e8 -[MCThrowingInvocationOperation main] + 40
    11  com.apple.MailCore                      0x0000000105e51ed8 -[_MCInvocationOperation main] + 332
    12  com.apple.Foundation                    0x000000010722f8a1 -[__NSOperationInternal _start:] + 631
    13  com.apple.Foundation                    0x000000010722f54b __NSOQSchedule_f + 64
    14  libdispatch.dylib                       0x0000000109fcb2ad _dispatch_client_callout + 8
    15  libdispatch.dylib                       0x0000000109fcd68f _dispatch_queue_drain + 451
    16  libdispatch.dylib                       0x0000000109fce9dd _dispatch_queue_invoke + 110
    17  libdispatch.dylib                       0x0000000109fccfa3 _dispatch_root_queue_drain + 75
    18  libdispatch.dylib                       0x0000000109fce193 _dispatch_worker_thread2 + 40
    19  libsystem_pthread.dylib                 0x000000010a2b6ef8 _pthread_wqthread + 314
    20  libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x000000010a1a8e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x000000010a2b6f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x000000010a1a8e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x000000010a2b6f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 11:: -[MFLibraryThread _runThread]  Dispatch queue: NSOperationQueue 0x608000221000
    0   libsystem_kernel.dylib                  0x000000010a1a9962 pread + 10
    1   libsqlite3.dylib                        0x000000010b16c1d4 unixRead + 100
    2   libsqlite3.dylib                        0x000000010b1925ee readDbPage + 478
    3   libsqlite3.dylib                        0x000000010b19118d sqlite3PagerAcquire + 349
    4   libsqlite3.dylib                        0x000000010b1c68f7 sqlite3BtreeMovetoUnpacked + 1143
    5   libsqlite3.dylib                        0x000000010b1d2a4a btreeMoveto + 170
    6   libsqlite3.dylib                        0x000000010b1d2268 sqlite3BtreeInsert + 200
    7   libsqlite3.dylib                        0x000000010b1abdf0 sqlite3VdbeExec + 2464
    8   libsqlite3.dylib                        0x000000010b1aa40a sqlite3_step + 666
    9   com.apple.Mail.framework                0x0000000105b67e5a __215+[MFLibrary insertOrUpdateMessages:withMailbox:fetchBodies:isInitialImport:oldMessagesByNew Message:remoteIDs:newDocumentIDs:setFlags:clearFlags:messageFlagsForMessages:cop yFiles:progressDelegate:updateRowIDs:error:]_block_invoke1010 + 9248
    10  com.apple.Mail.framework                0x0000000105b86525 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1328
    11  com.apple.Mail.framework                0x0000000105b64f20 +[MFLibrary insertOrUpdateMessages:withMailbox:fetchBodies:isInitialImport:oldMessagesByNew Message:remoteIDs:newDocumentIDs:setFlags:clearFlags:messageFlagsForMessages:cop yFiles:progressDelegate:updateRowIDs:error:] + 4493
    12  com.apple.Mail.framework                0x0000000105b6c64f +[MFLibrary addMessages:withMailbox:fetchBodies:isInitialImport:oldMessagesByNewMessage:rem oteIDs:setFlags:clearFlags:messageFlagsForMessages:copyFiles:error:] + 116
    13  com.apple.Mail.framework                0x0000000105b6c6ae +[MFLibrary addMessages:withMailbox:fetchBodies:isInitialImport:oldMessagesByNewMessage:err or:] + 82
    14  com.apple.Mail.framework                0x0000000105b6c6d9 +[MFLibrary addMessages:withMailbox:fetchBodies:oldMessagesByNewMessage:error:] + 37
    15  com.apple.Mail.framework                0x0000000105c3e0e6 -[MFRemoteStore addMessages:withMailbox:fetchBodies:oldMessagesByNewMessage:] + 36
    16  com.apple.Mail.framework                0x0000000105ba4576 -[MFLibraryThread _runThread] + 1919
    17  com.apple.CoreFoundation                0x0000000107d70bec __invoking___ + 140
    18  com.apple.CoreFoundation                0x0000000107d70a54 -[NSInvocation invoke] + 308
    19  com.apple.MailCore                      0x0000000105e8ab44 -[MCMonitoredInvocation invoke] + 211
    20  com.apple.MailCore                      0x0000000105ead7e8 -[MCThrowingInvocationOperation main] + 40
    21  com.apple.MailCore                      0x0000000105e51ed8 -[_MCInvocationOperation main] + 332
    22  com.apple.Foundation                    0x000000010722f8a1 -[__NSOperationInternal _start:] + 631
    23  com.apple.Foundation                    0x000000010722f54b __NSOQSchedule_f + 64
    24  libdispatch.dylib                       0x0000000109fcb2ad _dispatch_client_callout + 8
    25  libdispatch.dylib                       0x0000000109fcf7ff _dispatch_async_redirect_invoke + 154
    26  libdispatch.dylib                       0x0000000109fcb2ad _dispatch_client_callout + 8
    27  libdispatch.dylib                       0x0000000109fcd09e _dispatch_root_queue_drain + 326
    28  libdispatch.dylib                       0x0000000109fce193 _dispatch_worker_thread2 + 40
    29  libsystem_pthread.dylib                 0x000000010a2b6ef8 _pthread_wqthread + 314
    30  libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
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    0   libsystem_kernel.dylib                  0x000000010a1a8e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x000000010a2b6f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x000000010a1a8e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x000000010a2b6f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
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    0   libsystem_kernel.dylib                  0x000000010a1a8e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x000000010a2b6f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 15:
    0   libsystem_kernel.dylib                  0x000000010a1a8e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x000000010a2b6f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x000000010a2b9fb9 start_wqthread + 13
    Thread 8 crashed with X86 Thread State (64-bit):
      rax: 0x0000000200000000  rbx: 0x0000600001f915e0  rcx: 0x00007f97eb6f3c60  rdx: 0x00000000a1a1a1a1
      rdi: 0x0000600001f915e0  rsi: 0x00007f97eb6f3010  rbp: 0x00000001189ea310  rsp: 0x00000001189ea300
       r8: 0x0000000000003fff   r9: 0xffff9ffff9272a4f  r10: 0x000000011e04d460  r11: 0x0000000107f34301
      r12: 0x0000608000207b70  r13: 0x0000000107769080  r14: 0x00007f97ebc5b398  r15: 0x00007f97ebc5b000
      rip: 0x000000010776c0ee  rfl: 0x0000000000010206  cr2: 0x0000000200000001
    Logical CPU:     1
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x104ac3000 -        0x104db4fff  com.apple.mail (7.2 - 1874) <9F450371-5F9B-3F84-A38F-BB4CAFC5AA23> /Applications/Mail.app/Contents/MacOS/Mail
           0x104ebb000 -        0x104ebcff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
           0x104ec2000 -        0x105108fff  com.apple.AddressBook.framework (8.0 - 1369) <3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
           0x105374000 -        0x105438ff7  com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
           0x1054c5000 -        0x1054e0ff7  com.apple.CalendarStore (7.0 - 1366) <27072D7F-8281-3958-A66C-3A3F862F3458> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
           0x1054fb000 -        0x1054fbfff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
           0x1054fe000 -        0x105508ff7  com.apple.corerecents (1.0 - 1) <0F44FFB3-8C65-3565-9262-CF6FA0AE0C8A> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
           0x10551b000 -        0x1055fffff  com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
           0x1056c2000 -        0x1056ccff7  com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
           0x1056df000 -        0x105714ffb  com.apple.datadetectors (5.0 - 246.0) <1C4C33FE-F364-3DBA-A1BC-4A53E594CFD3> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
           0x10573a000 -        0x10573cfff  apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
           0x105740000 -        0x105745ff7  com.apple.EmailAddressing (7.2 - 1874) <F889E9E5-A143-38F1-91E3-61CF2344A917> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
           0x10574f000 -        0x1057a2ff7  com.apple.ical.EventKit (2.0 - 154) <34C0DAD6-763D-3760-93BA-54C5DC7D81DA> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
           0x1057f4000 -        0x10583cff7  com.apple.ExchangeWebServices (4.0 - 193) <867EDAF0-5863-397E-BA75-855878D68949> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
           0x1058d1000 -        0x105928fff  com.apple.IMAP (7.2 - 1874) <9BEBD1CB-EE18-3728-84D9-092EA0AE112C> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
           0x105974000 -        0x105976fff  libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
           0x10597b000 -        0x1059caff7  com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
           0x105a18000 -        0x105a1afff  libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
           0x105a1f000 -        0x105a89ff7  com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x105abd000 -        0x105abffff  login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
           0x105ac4000 -        0x105cdafff  com.apple.Mail.framework (7.2 - 1874) <1E9D6A31-FF20-3102-8EB9-3FCF1E13D3EC> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
           0x105e2c000 -        0x105ed5ff7  com.apple.MailCore (7.2 - 1874) <68F605E3-F062-345C-B86F-1285B7A1F6AB> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore
           0x105f5d000 -        0x105f66ff7  com.apple.MailService (7.2 - 1874) <87141582-08F3-36E8-B4A7-D377D1177178> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
           0x105f79000 -        0x105fb7fff  com.apple.MailUI (7.2 - 1874) <CDEBA548-F861-3D53-AC21-1EF046FE0160> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
           0x105fea000 -        0x10602afff  com.apple.PassKit (1.0 - 1) <CE4A0FC6-6E65-38AC-BC8E-74821D713B43> /System/Library/PrivateFrameworks/PassKit.framework/Versions/A/PassKit
           0x106058000 -        0x106099fff  com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
           0x1068ef000 -        0x106a30fff  com.apple.QTKit (7.7.3 - 2826.17) <ADA1EF77-57D2-3E7E-8526-8F0B732C1218> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
           0x106b45000 -        0x106b47fff  libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
           0x106b4b000 -        0x106b4bfff  com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
           0x106b51000 -        0x106daaff9  com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x106ef3000 -        0x106f21ff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
           0x106f53000 -        0x106f53ff7  com.apple.frameworks.SleepServices (1.1 - 1.1) <4D9C44FF-5403-3372-A90E-CBF2A34D7CE7> /System/Library/PrivateFrameworks/SleepServices.framework/Versions/A/SleepServi ces
           0x106f5c000 -        0x106faeff7  com.apple.Suggestions (3.0 - 137.1) <B7E5B685-C6A4-35DB-BA0A-8DBA2BF4ADF6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
           0x106ff8000 -        0x10712eff6  com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
           0x107228000 -        0x107526fff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x107764000 -        0x107911f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
           0x107935000 -        0x107936ff7  libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
           0x10793e000 -        0x107a44ff7  com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
           0x107aac000 -        0x107aadfff  com.apple.AddressBook.LocalSourceBundle (8.0 - 1369) <FC0AC7FD-5351-3F6B-9D24-DD3BAA52C5ED> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
           0x107ab2000 -        0x107ab2fff  com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
           0x107ab5000 -        0x107ab5fff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
           0x107abf000 -        0x107c5bff3  com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
           0x107d37000 -        0x107f1cfff  com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
           0x108094000 -        0x108156ff5  com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
           0x1081c4000 -        0x1081c6fff  pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
           0x1081cb000 -        0x108aeaaf3  com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
           0x108c17000 -        0x10978dfff  com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
           0x109f15000 -        0x109f19ff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
           0x109f23000 -        0x109f2dfff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
           0x109f3f000 -        0x109f46fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
           0x109f56000 -        0x109f5dff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
           0x109f66000 -        0x109fb4fff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
           0x109fca000 -        0x109fe4fff  libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
           0x109ffe000 -        0x109ffeff9 +cl_kernels (???) <E2BEB149-2FF2-4CC6-A08B-2F313D368B73> cl_kernels
           0x10a001000 -        0x10a004ff7  libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
           0x10a00c000 -        0x10a00cff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
           0x10a015000 -        0x10a01cff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
           0x10a024000 -        0x10a025ffa +cl_kernels (???) <6DA56A57-9F11-4E9A-BB3B-A68F3EB58E0C> cl_kernels
           0x10a02a000 -        0x10a02ffff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
           0x10a035000 -        0x10a037fff  shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
           0x10a03c000 -        0x10a03eff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
           0x10a044000 -        0x10a044ffd +cl_kernels (???) <E3CAAFE6-2D0C-40D6-9D53-B4EC883C6C66> cl_kernels
           0x10a049000 -        0x10a04affb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
           0x10a050000 -        0x10a050fff +cl_kernels (???) <5B52D8A9-C1C2-4739-A034-BE3F9DD4AAF9> cl_kernels
           0x10a056000 -        0x10a067ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
           0x10a077000 -        0x10a078ff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
           0x10a07f000 -        0x10a108ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
           0x10a136000 -        0x10a138ff3  libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
           0x10a142000 -        0x10a14afff  libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
           0x10a156000 -        0x10a17dffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
           0x10a193000 -        0x10a1afff7  libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
           0x10a1d4000 -        0x10a203fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
           0x10a210000 -        0x10a22bff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
           0x10a23a000 -        0x10a261ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
           0x10a27d000 -        0x10a27ffff  smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
           0x10a284000 -        0x10a28dff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
           0x10a296000 -        0x10a29cff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
           0x10a2b4000 -        0x10a2bbff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
           0x10a2c7000 -        0x10a2c8ff7  libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib
           0x10a2ce000 -        0x10a2d2ff7  libsystem_stats.dylib (93.90.3) <1A55AF8A-B6C4-3163-B557-3AD25DA643A8> /usr/lib/system/libsystem_stats.dylib
           0x10a2db000 -        0x10a2dbffe +cl_kernels (???) <70D3A855-5A17-442A-B4DD-4728D442DA69> cl_kernels
           0x10a2dd000 -        0x10a2defff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
           0x10a2e6000 -        0x10a2ebff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
           0x10a2f3000 -        0x10a317fff  libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
           0x10a334000 -        0x10a336fff  smb_ntlmv2.so (170.1) <938D40AF-BEB3-3F55-B409-C84E3C2886FD> /usr/lib/sasl2/smb_ntlmv2.so
           0x10a33b000 -        0x10a37dff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
           0x10a39c000 -        0x10a3c5ff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
           0x10a3d7000 -        0x10a429fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
           0x10a48a000 -        0x10a4eefff  com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
           0x10a52d000 -        0x10a541fff  com.apple.aps.framework (4.0 - 4.0) <23BC5746-0914-3102-B84F-BEAB31A77AEC> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
           0x10a55b000 -        0x10a55cfff  com.apple.AddressBook.ContactsData (8.0 - 1369) <BAF434EC-32B6-3F1C-8ABE-4419A15829FF> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
           0x10a562000 -        0x10a568fff  com.apple.AddressBook.ContactsFoundation (8.0 - 1369) <A5D1D494-2F84-3A97-A229-04DB308D4481> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
           0x10a576000 -        0x10a579fff  com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
           0x10a585000 -        0x10a590ff7  com.apple.DirectoryService.Framework (10.9 - 173.90.1) <A9866D67-C5A8-36D1-A1DB-E2FA60328698> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
           0x10a5a1000 -        0x10a604ff7  com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x10a644000 -        0x10a88cff7  com.apple.CoreData (107 - 481.01) <DA339795-5D97-35B5-9B04-629830013720> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
           0x10a9b5000 -        0x10a9bcfff  com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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           0x10e0e1000 -        0x10e0e9ffc  libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
           0x10e0f6000 -        0x10e101fff  libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
           0x10e11b000 -        0x10e159ff7  libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
           0x10e161000 -        0x10e163fff  libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
           0x10e16c000 -        0x10e16ffff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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    LaurenReneL,
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  • Firefox crashes constantly on my Macbook pro. It opens the start page during 7 seconds and then it crashes. Reinstall, del profile, empty cache did not help

    I cannot open Firefox anymore on my MacBook Pro. When I try to open Firefox, the start page appears during 7 seconds and then Firefox closes and opens a crash report. During these 7 seconds I can't use any button in Firefox. I deleted everything From firefox and Mozilla in my library and in my cache. After I did a reinstall from Firefox. But the problem keeps on existing.

    Can you start Firefox in Safe Mode by holding down the Shift/Options key?
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    *https://developer.mozilla.org/Command_Line_Options
    */Applications/Firefox.app/Contents/MacOS/firefox-bin about:blank
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    *You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox, see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
    *https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  • My Macbook Pro started freezing all the time & going to sleep on its own for no reason

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    It seems to overheat really easily lately as well - but it does not always overheat when it freezes.
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    Tue Apr 15 21:04:42 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Tue Apr 15 21:35:04 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Tue Apr 15 21:35:20 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Wed Apr 16 10:56:46 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Wed Apr 16 10:57:03 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Wed Apr 16 12:11:17 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Wed Apr 16 12:11:35 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Wed Apr 16 12:11:52 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
    Wed Apr 16 12:23:01 My-MacBook-Pro kernel[0] <Debug>: disk0s2: I/O error.
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    I ran Etrecheck:
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        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
        AMD Radeon HD 6490M - VRAM: 256 MB
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:24:42
    Disk Information:
        Hitachi HTS725050A9A362 disk0 : (465.76 GB)
            (null) (disk0s1) <not mounted>: 200 MB
            Macintosh HD (disk0s2) / [Startup]: 465.44 GB (229.26 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
        Apple, Inc. MacBook Pro
    Kernel Extensions:
        com.digidesign.iokit.DigiDal    (8.0.3f1)
        com.paceap.kext.pacesupport.snowleopard    (5.7.2)
    Startup Items:
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
        PACESupport: Path: /Library/StartupItems/PACESupport
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        [System]    org.samba.winbindd.plist 3rd-Party support link
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    org.eyebeam.SelfControl.plist 3rd-Party support link
        [System]    PACESupport.plist 3rd-Party support link
    Launch Agents:
        [System]    com.google.keystone.agent.plist 3rd-Party support link
        [System]    com.hp.help.tocgenerator.plist 3rd-Party support link
        [System]    com.m-audio.mobilepremkii.helper.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
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        Flux
        iTunesHelper
        RescueTime
    Internet Plug-ins:
        o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        nplastpass: Version: 2.5.5 3rd-Party support link
        Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 3rd-Party support link
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.6.6
        Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
        googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 10.1.1 3rd-Party support link
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.2
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        Flash Player  3rd-Party support link
        Growl  3rd-Party support link
        M-AudioFastTrack  3rd-Party support link
        M-Audio MobilePre  3rd-Party support link
    Old Applications:
        None
    Time Machine:
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    Top Processes by CPU:
             5%    firefox
             3%    EtreCheck
             2%    WindowServer
             2%    hidd
             1%    mds
    Top Processes by Memory:
        545 MB    firefox
        74 MB    mds
        57 MB    WindowServer
        41 MB    Mail
        41 MB    Finder
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        1.88 GB    Free RAM
        818 MB    Active RAM
        458 MB    Inactive RAM
        880 MB    Wired RAM
        190 MB    Page-ins
        0 B    Page-outs

    Eric - I dont understand how I'd use caffeinate.  I am not running any code or particular script.  My system goes to sleep if surfing the web, or running Word or Excel, etc. 
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  • My month-old MacBook Pro 13in freezes all the time

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    If you have more than one user account, these instructions must be carried out as an administrator.
    If you have an optical drive, make sure there is no disc in it.
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    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
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  • Why does macbook pro heats up around the left side and CD spines wildly?

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    Hi,
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    Randall Schulz
    iMac 20" Core Duo; MacBook Pro   Mac OS X (10.4.5)  

  • My 2011 macbook pro shuts off all the time!

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  • My MacBook Pro can't find the display brand and resolution

    Hello everybody,
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    Mat

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    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Regards,
    -Norm G.

  • The cursor jumps around on my macbook pro. it happens all the time when  i am typing and suddenly the cursor is at a previous spot and i am typing away. i am not using a mouse but i am also not accidentally hitting my trackpad. someone please help!

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    If you have a fairly new Mac...
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    #2 - You have 90 days of FREE phone tech support.
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    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
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